5/5
Great service , highly recommended
Agent replied · 25 October 2024
Dear Emily, Thanks so much for your kind words about Robinson Jackson Plumstead
Trusted Agent profile · Greenwich
★★★★★
506 reviews across 2 platforms
123-125 Plumstead Common Road, Plumstead, London, SE18 2UQ, Greenwich, SE18 2UQ
Robinson Jackson's office in Greenwich, at 123-125 Plumstead Common Road, is rated 4.1 out of 5 across 506 reviews on two platforms, including 287 Google reviews rated 4.9.
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
5/5
Great service , highly recommended
Dear Emily, Thanks so much for your kind words about Robinson Jackson Plumstead
1/5
Not very good sadly .promising things will be done and changed but Nothing ,
Thank you for your valued feedback, we take all of this into account to continuously try and improve our service. Best wishes.
5/5
I recently purchased a new home using…
I recently purchased a new home using Robinson Michael Jackson. From the very start of my dealings with them the team did everything possible to make my purchase as easy and stress free as possible They certainly put me first as the end customer. A special thanks to Jo in the Gravesend office who always went the extra mile and answered emails and phone calls at unsocialble times too - well recommended
1/5
Absolutely awful, warning to everyone thinking of renting with Robinsona md JAckson-DONT!
Rented a property in Greenhithe through RJ, was meant to be unfurnished but when I turned up to the property it was still furnished with dirty washing still in the washing machine and dirty toiletries in the bathroom, I was promised the property would be professionally cleaned including the carpets, it most certainly was not clean, after the flat was finally emptied I was told it would be cleaned. I was then told it was cleaned but yet the carpets had not been hoovered, there was cobwebs everywhere, the skirting was still dusty. Marks on the walls, the bathroom floors had not been cleaned and the windows were awful, the cooker and fridge were also awful. After taking time off work and getting friends round to help clean it looked better, I paid for the walls to be painted. Then a year later was told I had to be out as the landlady was selling up and the new buyers were buying the place to live in and not rent out! I struggled and worried to find somewhere else for me and my little boy. A few days before I was due to move out my ironing board collapsed and left an iron mark in the corner of the room on the floor, I contacted my home insurance who agreed to replace all the carpet, however I was told by RJ that the landlady wanted £465 for the carpet. I explained I had contents insurance ( this is something they ordered I have and that I could not move in without it) but they were useless and didn't care. The landlady is now trying to claim nearly £1000! Yesterday I went to collect my post from the old address only to find out from the new tenants that it is actually being rented out!! So RJ completely lied to get me out despite me being an excellent tenant and paying rent on time every month. They also showed me that the carpets were new everywhere so they were trying to claim new carpets for the whole flat rather then just the front room (which is absolutely tiny) Do not trust RObinson Jackson at all,they just take the money but absolutely no care for their tenants, do not believe in doing what's right. awful.
5/5
Kind and sweet. Professional etiquette on top. Pleasure to meet him. Thanks .
5/5
House sold in 8 days. We were very pleased with the team always helpful. Hazel went out of her way to move things along. Would highly recommend.
5/5
1st class service.
I recently purchased a property sold by Robinson-Jackson, the process was 1st class from start to finish and all the credit goes to Margaret and Andrea who made sure the sale goes through without problems and kept me updated all the time.
5/5
Great service !!!!
Recently used Robinson Jackson for the sale our my parents bungalow. From start to finish was really happy with their service, but also support in the process.Would highly recommend this estate agent for anyone buying or selling a property.
5/5
Managed our house sale and purchase, all completed within 4 months. Kept us updated and pushed to get chain completed. Would use again
Many thanks Julie and Kay, glad that you were happy and we hope to speak again in the future
1/5
Made an appointment with getagents then received no confirmation from the branch even after emailing. When i called they declared that they weren't interested in coming to the property but didn't even think to contact me to let me know. Ridiculous!
Dear Ms Romer, I am sorry you felt that the service received from ‘Getagent’ was not satisfactory. I would point out that whilst ‘Getagent’ do refer business to Robinson Jackson, that they are not part of our company. ‘Getagent’ were informed of the situation and should not have made an appointment for you. Please accept my apologies for this situation arising via a third party.
5/5
I was very impressed with all the staff at Robinson & Jackson. My property purchase was quite an awkward one in that the vendors sold the property before getting their affairs in order so the experience was extremely protracted and frustrating. The Robinson & Jackson guys kept me updated every step of the way and did all they could to move the process along and made a very frustrating sale bearable. Thanks guys.
5/5
Managed our house sale and purchase, all completed within 4 months. Kept us updated and pushed to get chain completed. Would use again
Many thanks Julie and Kay, glad that you were happy and we hope to speak again in the future
1/5
Fake Google Reviews
EDITED DUE TO RMJ's ATTEMPT TO FLAG/ SILENCE THIS GENUINE REVIEW!
5/5
Amazing services and so helpful with everything!
Deborah so sorry that I missed you, sending best wishes with your new home. Thanks so much for the kind review. Kind regards Spencer
5/5
Great service. Very helpful within this process.
Dear Nifemi, Thanks so much for your kind words, sending best wishes from the team.
5/5
Really friendly. Very professional.
Dear Jordan, Many thanks for your kind words about Robinson Jackson Jackson Plumstead. We wish you the very best with your home move. Kind regards Spencer Humble
4/5
Always kept us updated great dealing with them
Thanks Adrian, we all hope you are happy in your new home. Best wishes
5/5
Sale went through quickly and swiftly - lovely professional people - great doing business with you all
5/5
The best estate agent I have ever dealt with! I would recommend them to everyone. The most stress free service!
Alina thanks so much for the kind words and we look forward to you collecting the keys to your new home. Kind regards Spencer
1/5
Very poor
Very poor . I have deal with an agent called Linna . We has sent back all the information she requested to put down an offer . Then no response at all ! We are much appreciated if they can just let us know the property is gone instead of wasting our time to wait and chase. Unprofessional!
5/5
Gravesend team
The team, especially Jo & Tammy could not of been more helpful. We had what you could call a very challenging purchase, but with there help we got there and I'm pleased to say I moved in 18th September 2023.
1/5
Incredibly incompetent
Incredibly incompetent, pushy and unprofessional. Unfortunately got involved with them on a house sale, which thanks to their poor communication resulted in additional expenses for us. Avoid at all costs!!
5/5
After selling my property through Robinson Jackson (Plumstead Common Rd) I highly recommend them. They dealt with my sale with 5 star treatment from start to finish & Hazel & the others always kept me in the loop every step of the way!! If you are thinking of selling or renting your property in the area please give these guys a try!! You won’t be disappointed 👍🏼
5/5
Brilliant Sittingbourne branch
Sittingbourne branch I can't recommend enough. good honest and no hard selling. When our house sale fell through a week before moving, there was support and advice in moving forward. Sam the branch manager is the go to man for questions and worries. Top man!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robinson Jackson's Greenwich office has 506 reviews across two platforms: 287 on Google, 219 on Trustpilot (across the whole business).
Robinson Jackson Plumstead is rated 4.1 out of 5 across all 506 reviews, and 4.9 out of 5 on Google from 287 reviews.
Robinson Jackson Plumstead, 123-125 Plumstead Common Road, Plumstead, London, SE18 2UQ, Greenwich, SE18 2UQ.