Trusted Agent profile · Greenwich
★★★★★
381 reviews across 3 platforms
14 Major Draper Street, Royal Arsenal, London, SE18 6GD, Greenwich, SE18 6GD
Foxtons's office in Greenwich, at 14 Major Draper Street, is rated 3.9 out of 5 across 381 reviews on three platforms, including 165 Google reviews rated 4.5.
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
5/5
TrustpilotEvelyne from kingston office who was…
Evelyne from kingston office who was agent showing me flats. She was very professional and kind agent so far i have ever met before Thank you for being patience Evelyne for all my boring question
Hi, Thank you for your review. We’re glad our team was professional and patient with your questions during your viewings. Alex, Foxtons Kingston Estate Agents Get it done with London’s number 1!
5/5
TrustpilotMaya was very helpful and efficient in…
Maya was very helpful and efficient in helping us secure accommodation. She made the process quick and easy to understand.
5/5
TrustpilotA letting agent that simplifies your life
I use Foxtons to let out my flat. Overall, the process was easy. They came, looked at the flat in person, provided an evaluation and explained the process through. I took the offer where they deal with everything. While this came at a rather hefty commission, i really did not need to do anything. Foxtons helped me sort out all the requests the tenants have and kept me updated with the repairs (also asked for my permission too before placing any purchase orders). Special kudos to Tony Chan, my property manager. He helped me a lot with sorting out all the relevant paperwork to let out a flat. He is very responsive as well. Any queries I have, i can be confident that he will answer it. As a landlord letting through Foxtons, i have no worries, though the commission is a little bit higher.
5/5
GoogleI can only recommend the service I have gotten from Foxtons over the past few years from both sides, both as someone looking to rent and them managing a property for me. Jade and her team have really handled everything from viewings and tenancy management so well and always answer any questions I have as well as allay concerns. Titia also has everything covered with the property and I never have any reason to worry. Great work all round.
5/5
TrustpilotFlo and the BTR team have been…
Flo and the BTR team have been extremely helpful during our interactions, going on multiple viewings with us during our search - we really value and appreciate Flo’s help in particular here!
Hi, Thank you for your feedback. We’re glad our team was able to support you with your search, including joining you on multiple viewings. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
TrustpilotAmazing service with really helpfull…
Amazing service with really helpfull team. Exemplary service from Andrew really helfpull with updates on the house that we buying. Thank you so much guys and special thanks to Andrew for all the follow ups.
5/5
TrustpilotAmazing stress free experience from Joe…
Amazing stress free experience from Joe and the team there at foxtons. Thanks so much guys
5/5
TrustpilotGreat service.
I just want to say our property manager Abigail Goad is absolutely amazing. We have tenants who are quite high maintenance but Abigail sorts everything out with super efficiency.
5/5
GoogleAdelle was lovely, helpful and very responsive!
We're so glad to hear we could help! Thank you for taking the time to leave us a five‑star review! Sophie, Foxtons Woolwich Estate Agents Get it done with London’s number 1!
5/5
GoogleEric Tarmulis has been great throughout the whole process of finding a flat. During the viewing he listened carefully to my needs and questions and provided a good and well rounded view of the property market in the area and the flat itself …
1/5
TrustpilotI was spoken to quite rudely on the…
I was spoken to quite rudely on the phone with agents pushing for an earlier viewing or just scheduling a viewing without asking for availabilities. I have told agents multiple times to stop calling me but this was not heard. I even removed my information from the portal and noted that I am no longer looking for a property. I still receive 3-4 calls a day whilst informing them that I do not want to rent through them.
5/5
TrustpilotYasmin from the west end office
Yasmin from the west end office is the best estate agent so helpful and never leave the interest for trying to find somethings for us
Hi, Thank you for your feedback. We're glad our team kept working to find the right property for you and that you found them helpful. Alex, Foxtons West End Estate Agents Get it done with London’s number 1!
5/5
TrustpilotAga was amazing during our entire…
Aga was amazing during our entire tenancy and helped with every issue and resolved them super quick. Couldn’t ask for a better agent to have been helping us. Big thanks
1/5
TrustpilotFoxtons Letting Commission…
Just to share my experience and warn anybody thinking of using Foxtons letting services. Foxtons will be vey happy to take full year commission in advance but if your tenant moves out before the full year period, Foxtons will not refund your commission in cash but just leave the amount as a credit in your account even you no longer have the intention to rent out your property. Area director of Foxtons claimed that this is in line with Foxtons terms of business. Beware before you choose Foxtons letting services.
4/5
TrustpilotThank you Habiba!
Habiba was very professional, helpful and friendly throughout the whole process.
5/5
TrustpilotI was assisted by the agent Noah
I was assisted by the agent Noah; from the very first house I visited, he provided support and constantly sent me options. Excellent service.
Hi Talisson, Thank you for your review. We're pleased our team kept you updated with options from the start of your search and that you found the service helpful. Alex, Foxtons Estate Agents Get it done with London’s number 1!
1/5
TrustpilotI truly do not understand who in their…
I truly do not understand who in their right mind has ever rated Foxtons 5 stars. Unfortunately I have been in contact with them at multiple occasions but I am happy to say that today was the last. They arrange viewings for properties that has already been let, WHY not cancel if anything happened between the time of booking and the viewing actually taking place. This seems to be a common occurrence for Foxtons. Other than that, the agents are the rudest human beings I have ever spoken to. Surely I’ve not been unfortunate enough to have come across the ONLY employees at Foxtons that hate their jobs so this seems to be a big issue over there. When calling it seems as though you just ruined their entire day. I’m SORRY I was interested in the properties you have listed, that by the way isn’t even available. If calls like these are a displeasure to the agents I would suggest removing the ads.
5/5
GoogleAdelle was extremely helpful throughout this process, I was a very difficult customer in terms of what I wanted and still Adelle continued to pull through and find me a place that way perfect for my needs. The process was quick and she pushed everything to move through quickly, very hands on in the process which was very helpful for a first time buyer! I had a rude encounter from a male member in the branch sat on the left hand side, but Adelle was always extremely pleasant, very happy and very helpful. Thank you Adelle for making this process easy and enjoyable!
5/5
GoogleJoey at the Foxtons Woolwich branch was an absolute superstar! I landed from holiday to an email to say the landlord was moving back in after 4 years of me loving living there. After an overnight flight and exhausted - not ideal. I found Joey's details online, and I called and explained everything and he sent me several options right away. 1 of which looked like my perfect spot, so he got me a viewing right away and I got it! He is so lovely, friendly, funny, organised and helpful. I was and am, beyond grateful for him and all his help and advice moving it all through! I highly recommend him and also, everyone in the branch is super lovely when you go in :)
1/5
TrustpilotIncompetence and lies on a legendary scale!
I had my property up for sale with Foxtons, an offer collapsed, and so I decided to consider rental. After I spoke to the rental department, they took a renter into my property without my permission, hadn't even signed a contract. Luckily, the person liked it and offered a good rent. The agent lied to the renter and me, messed up three contracts, so by the time he signed the fourth contract on my behalf, the renter had been in my flat for 10 days. Lucky he signed! He told me that I could not protect the deposit...lie. He told me that the second 6-month rent payment would be paid on the fourth month...lie. And it was not paid in advance on the 5th month like every other agent; the tenant is now late with the second 6-month payment. I complained to the manager, but he ignored my complaints. The whole office is corrupt. Really, do yourself a favour, there are good letting agents out there, Foxtons is not one of them.
5/5
TrustpilotSo far, all good
Irfan has been an excellent. He addresses issues promptly, and we have experienced minimal disruptions throughout our tenancies. Would certainly recommend foxtons.
5/5
TrustpilotQuick and Easy
The service I got from Ash was exceptional.
4/5
TrustpilotOverall good experience with Foxtons
Overall good experience with Foxtons, but a big shout out to Irfan Pecaj for his continued support no matter the issue.
5/5
GoogleI worked with lovely Adelle at Foxtons while searching for a new home. I went for my very first viewing with her and another time later at a different time. She communicated well before each viewing and arranged multiple properties to show me each time. On the day she would drive us around, not only showing me the properties but also introducing the local environment, which I found very helpful. She is very professional and the most efficient of all from my experience. She was always quick to respond to all my questions and provided insightful advice throughout the process. Most importantly, you can just tell she loves her job and really good at it too. Although I ultimately purchased in a different area, I truly valued her support and expertise. I highly recommend Adelle to anyone looking for a dedicated and professional estate agent!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's Greenwich office has 381 reviews across three platforms: 165 on Google, 1 on Yell, 215 on Trustpilot (across the whole business).
Foxtons Woolwich is rated 3.9 out of 5 across all 381 reviews, and 4.5 out of 5 on Google from 165 reviews.
Foxtons Woolwich, 14 Major Draper Street, Royal Arsenal, London, SE18 6GD, Greenwich, SE18 6GD.
