Trusted Agent profile · Greenwich
★★★★★
456 reviews across 2 platforms
9 Lee Road, London, SE3 9RQ, Greenwich, SE3 9RQ
Foxtons's office in Greenwich, at 9 Lee Road, is rated 4.2 out of 5 across 456 reviews on two platforms, including 301 Google reviews rated 4.8.
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
5/5
GoogleFaruq at Blackheath Foxtons from the Sales side is an outstanding agent that constantly goes the extra mile. He is very responsive and fast and managed to show us many flats in order to give us a full picture and knows every detail. We truly appreciate his dedication and support. Would therefore highly recommend Foxtons!
5/5
GoogleSuch a smooth service from start to finish. Harrison took the time to get to know what our needs were as a family and worked to find us the perfect home. He was friendly, professional and simply amazing throughout and I would recommend the company in general and Harrison in particular to anyone. The service really made a difference at a stressful time. Thank you so much.
5/5
GoogleWe had a great experience renting through Foxtons for the first time, with Mia Lyseight. Mia balanced professionalism with friendliness. She was also communicative and had a good knowledge of the local area we were moving to for the first time. Overall she enabled an efficient negotiation and pre tenancy process, which was seamless.
5/5
GoogleI had a viewing with Mia, she was delightful and really informative. I will definitely recommend her to my friends.
5/5
GoogleWe were looking for a short-term let and needed it quickly. Francis was incredibly efficient and negotiated a good deal for us. We were really impressed by his service and would recommend the Blackheath branch.
1/5
GoogleThe worst experience. Over priced my property with absolutely no intention to push. Never giving feedback nor answering calls. I had viewings cancel where by I stayed in with my 2 children so the viewing could go ahead to never be told it was cancelled. Over rated, pig ignorant and more interested in themselves than actually helping out. The fees are ridiculous and the level of service is appalling. I wouldn’t waste your money going to foxtons I would do your research and find an estate agent who isn’t money grabbing or time wasters go with an agent who I honest and who is eager to sell your property. Most estate agents fees differ but never to the extent of Foxtons.
5/5
GoogleFirst off, I'd like to say that we've had mixed experiences with Foxtons agents before. This time we've had the pleasure of dealing with Connie Haddon who, unlike a lot of real estate agents we've had to deal with over the years, actually listens to every one of your requirements and never ever bothers you with properties that don't suit your needs or fit your price range. She's incredibly professional and answers all your questions with fantastic diligence. She's always friendly and quick with her replies. I highly recommend this branch of Foxtons and wish them a lot of success.
4/5
GoogleReally attentive letting agents, we’re willing to show multiple properties which met my requirements. Specifically had the pleasure of viewing multiple properties with Oram who was very helpful!
5/5
GoogleI purchased a property through Foxtons and my experience was excellent throughout. The two people who stood out most for me were Samantha Wilson and Chekira Carty. I dealt mainly with Samantha but they both were super friendly, helpful and always on top of everything. Highly recommend Foxtons to anyone.
5/5
GoogleFrancis Woodhead let my house in under 24 hours which is pretty good going by any standards. Foxtons are definitely not the cheapest estate agent out there but they are efficient, have a database full of good clients and because you are paying for a good service you can demand exactly that. I've been able to catch my agent on the phone when I need him and when I need a document or anything else he sends it promptly. They also managed to get my tenant to pay 6 months upfront so that made paying the fees much more affordable on my end and gave us a lovely lump sum that we could invest. Overall, we're happy.
1/5
GoogleDo not be fooled by Foxtons Blackheath, they have fancy premises and staff in some fancy outfits but that's where it stops! I am currently a tenant on a 3 year full management contract and how i regret it! They use the cheapest and most unprofessional contractors to work on the properties (landlords be aware), as a tenant i have had almost 10 managers in a period of 2 years i have had to deal with. The last time a contractor came they was yanking pipes about and left the kitchen sink pipe leaking dirty water. The staff are extremely rude and will not support you as a tenant in anyway.They will not take any responsibility whatsoever when something goes wrong. Foxtons is a wolf in sheep's clothing, they will deal with like a dodgy backstreet letting agents when you need help the most. Go elsewhere, you have options both as tenants and landlords. Mr Perera - Royal Herbert Pavilions.
2/5
GoogleI've never received such terrible service in all my life. Foxtons are currently managing my rental property and I am stunned at their poor level of service and attention. You would think paying them such high fees for their letting and property management service would at the very least entitle you to the odd correspondence and perhaps some help with the property management (I know that the title Property Management Service gives you an indication that Foxtons might actually deal with the Property Management for you as part of this service but in reality you will be left on your own to tidy up after them). Instead, what began as a minor problem has grown into necessary major refurbishments, lost tenants and lost rental income. Do not be fooled by the sparkly sales service, behind them lies a very poor excuse for a managing agent and your health and property would both be better off with one of the real local agents in Blackheath. I am appalled.
5/5
GoogleMia who works in the Blackheath branch is an amazing agent and helped me move into my new flat with ease. Her communication was second to none and I would certainly be looking to use her again in the future! Perfect move created by a brilliant agent!
5/5
GoogleWhile searching for a property to rent I contacted 89 agencies, spoke to about 15 agents and met 5. Only 3 agents and agencies stood out as being excellent. Elliot from Foxtons was the most polite and friendly estate agent we spoke to during our search. Although I hope I don't have to get in touch anytime soon for a rental property, I know if I'm lucky enough to consider a purchase, Foxtons will be top of my list.
5/5
GoogleDaniel did an excellent job, he was extremely helpful and proactive when we were coming closer to our move in date. Will definitely using him next time as well.
1/5
TrustpilotFoxtons Lettings
Foxtons Lettings, Misleading Charges, Poor Communication, and Unprofessional Conduct
5/5
GoogleMaria gave such a lovely experience! She was very friendly and kind and was very patient when I was running late. A really, lovely young woman with such a bright smile. Answered every question I had without hesitation. Highly recommend!
5/5
GoogleOram at Foxtons was really helpful in finding us the best place for us. He went above and beyond, finding us options that we hadn't seen.
5/5
GoogleI had a great experience with Mia. She explained everything in a way that was easy to understand, and was super helpful with all my questions and concerns. She was very responsive and honest, and really made my renting experience smooth.
5/5
GoogleWe were looking to rent a 2 bed property and Nik Yankov couldnt be any more helpfull. For just one day he managed to show us 4 different properties, every next better than the previous. And ofcourse we choose the best of them and he was quick in solving all the paper work so we moved in in just 5 days. I will allways recomend that agency and especialy Nik Yankov.
5/5
GoogleWe had great experience working with Samantha Wilson, she is extremely helpful, patient and dedicated. She understood our needs very well and made sure we are always comfortable with the decisions we are making. Highly recommended. Many thanks, Samantha!
5/5
GoogleFoxtons staff, namely Samantha Wilson and Emi Mustafa, have been extremely helpful, informative and supportive in process of apartment purchase. Despite difficult process due to various challenges we managed to seal the deal before deadline and I had been consistently informed about ongoing course of actions through all stages of purchase.
5/5
GoogleSamantha Wilson in the Blackheath office was excellent. She kept us updated at all stages of the process.
1/5
GoogleAVOID AT ALL COSTS IF YOU LOVE YOURSELF. I would leave 0 stars if I could. They messed up our rent because they can't do simple addition or any kind of mathematics. They were unhelpful. They charged us for things that were never delivered. If you don't like being scammed and enjoy living a happy peaceful life, avoid foxtons at all costs. Especially the Blackheath branch.
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