Dexters Blackheath Greenwich reviews

★★★★★ 5/5

Google

Olivia Navarro would get 10 stars if the option was available. She is an outstanding agent. She was able to not only understand our needs but guide us towards the perfect property and location for us with minimal guidance from our side. Olivia is easy to talk to, knowledgeable, responsive and generally a pleasure to deal with. THANK YOU!! Simona

Simona · 3 December 2024

★★★★★ 5/5

Trustpilot

Best in Class Property Management Services

I have been with Dexters for several years and what i really appreciate is that they go above and beyond. They really partner with customers to ensure the best outcome. Their entre team are amazing and take customer service to a whole new level. I would always recommend Dexters to any Landlord or tenant for efficient and best-in-class services. A personal thank you to Property Manager Marco Correia, for being an excellent solution oriented and very prompt manager.

Janet · 16 January 2024

★★★★★ 4/5

Trustpilot

Thank god for Natasha - can get stuff sorted

Despite many challenging situations with Dexters staff (including the out of hours helpline who were not helpful when my boiler broke during winter) and other such instances - Natasha and Saad in the Great Eastern Street branch have been the saving grace for Dexters. Since taking over, Natasha has been extremely professional, mediated resolutions that are fair between tenant and landlord and been responsive to significant issues in the flat (through no fault of anyone’s). If only Dexters had more people like Natasha.. I think tenants would enjoy their experience! Suggestion - get Natasha to lead and train all property management staff to represent tenants and landlord like she has with my situation! very impressed with Saad - he has a very good manner and etiquette in speaking to people and good customer service and strong understanding of managing issues, timelines and remediation. Again, Saad should continue to be front facing and train other colleagues.

Consumer · 30 November 2023

★★★★★ 5/5

Google

Aaron, our letting consultant, is an absolute star! He managed to find us a spacious 1 bedroom home in less than a week. Throughout the entire process, Aaron's intuition in understanding our needs was remarkable. He made everything exceptionally smooth, easy, and fast. We were shocked at how quickly and efficiently he handled all the paperwork and the referral process. His expertise and dedication in the field truly shine. We're grateful for his outstanding service and commitment. Thank you Aaron, for helping us secure the ideal rental property!

Anastasia · 28 November 2023

★★★★★ 5/5

Google

It was a long journey to find our house until we met Lamar. He did a great job as estate agent by showing us different properties and finally connecting us with the right one. He made process to look really smooth and always with positive vibes and being really nice with us. If you read this, please ask for Lamar if you are planning your next viewing.

Mariano · 8 October 2026

★★★★★ 5/5

Trustpilot

Team Dexter's kudos!!

My experience with Dexters has been pleasant. Ever S nice Jada had taken over the management responsibilities of my property, all issues were being addressed with utmost care and promptly. She is on the ground the moment we raise an issue or concern in relation to property. She has taken the effort to personally visit and inspect the issue and bring it to a resolution in no matter of time. Thank you Jada for addressing our issues, especially making the effort to understand and sort the whole flooring repair in a matter of 5 days. You rock!!Cheers! - happy tenant

Chaitanya · 23 November 2023

★★★★★ 5/5

Trustpilot

High quality property management

I have been a customer of Dexter's now for almost a year. I wanted to single out Donalina Gargrupe for excellent customer service in the day to day management of my account. - Payments are on time- Email communications are timely and well written- Work to address any issues flagged by my tenants have been timely and completed to a high quality at a decent priceIt is great to work with an agency who put as much care and attention into the day-to-day management as buying and selling properties. Thanks Donalina

100003788584045 · 21 November 2023

★★★★★ 5/5

Trustpilot

Going that extra mile.....

Dexters (and Thamesview) have been managing my flat in Chiswick for many years and I found the experience mostly positive with only the occasional hiccup - to be expected when you let your property for twenty odd years. This year has been difficult though - problems with the outgoing tenant, looking to secure a new tenant and significant repairs, maintenance and refurbishment all going on during the transition.Because I live abroad this resulted in many email exchanges, plus telephone calls with various property managers and I felt I was not making much headway, constantly having to explain my needs whenever I was connected to a different manager. Everyone was trying to be helpful but it was frustrating so often to be passed around to people new to me.That all changed when Vanessa Barroso took over as my "go to" property manager. She impressed me immediately with her professional manner, work ethic and situation awareness. Nothing was too hard, whether it was tracking down contractors for quotes, sourcing important documents such as EPC, Electrical or Gas reports and many other tasks. The responses she gave were always prompt and the feedback clear and concise. When the decision was made eventually to sell, she assisted me greatly with the completion of the property information forms including fittings and contents.That "extra mile" she so often went was and is much appreciated. So thank you Dexters and thank you Vanessa. Wish you all the very best.

Patrick · 20 November 2023

★★★★★ 5/5

Trustpilot

Jadasa Andjadiumi

Jadasa was a tremendous, conscientious, and thorough resource for my wife and I as we settled into our flat managed by Dexters. The property was not in an ideal condition after the prior tenants' departure and required a lot of attention to bring things up to par. Jadasa masterfully managed the process, tactfully engaging both the owners and contractors to complete the various tasks in the most time efficient manner possible. Moving is always a gut wrenching experience but Jadasa helped ease many of the difficulties we encountered along the way. We are grateful for her help and vigilance and are hopeful Dexters recognizes her contributions to the company.

Thomas · 18 November 2023

★★★★★ 5/5

Trustpilot

Peckham office

Beyonce at the Peckham office was great! Beyonce was patient, honest and helpful throughout our search. We'd go back to her again!

Rhys · 17 September 2026

★★★★★ 5/5

Trustpilot

Prompt and efficient

Stefan was great at helping us get into our rental property and dealt with us on a very human level. When dealt with issues within the property, Elizabeth from property management was quick to help deal with these and assure we were happy in our new home.

George · 19 March 2026

★★★★★ 5/5

Trustpilot

Very professional and friendly

Walked in to their Surbiton office on a Saturday and Hope was super lovely and friendly. She showed us some options, and we even viewed a property with her in the afternoon. I find Dexters very professional and reliable, even though we end up not progressing with that particular property, I definitely would reach out to them again in the future especially when I am ready to buy because they seem to be really genuine with their customers and knows what's best out there.

Sten · 9 November 2023

★★★★★ 5/5

Trustpilot

Teddington branch have been great

The team at the Teddington branch have been amazing and professional from day one. Especially Donalina and Jessica, both of whom have been fantastic at managing the property, getting maintenance issues quickly sorted and keeping both myself and the tenant updated at all times. They have been extremely pleasant to work with, and as a first time landlord, Donalina has made it as stress-free as possible. I would recommend the Teddington team to anyone who would like to lease a property out, the level of service in the property management side is a credit to the Dexters name.

Jason · 9 November 2023

★★★★★ 5/5

Trustpilot

My name is Alex Mroue (Mroue…

My name is Alex Mroue (Mroue Maintenance LTD). I have been working with the North team for over a year now and I must say they are all amazing at what they do! The director, definitely knows how to motivate and support his team! The communication and listening skills are really good and they are always understanding. I really enjoy working with them and carrying out variety of different jobs! On that note, I would like to say that Paris Marshall is always willing to help us as a business and go the extra mile, he is certainly the person to go to if you are looking for a solution! Friendly, caring and always in a happy mood! Thank you all! Alex Mroue Mroue Maintenance LTD

Alex · 8 November 2023

★★★★★ 5/5

Trustpilot

Petros Giorganios

Inspection with Petros went very smoothly. Much appreciated!!!

Areena · 12 May 2026

★★★★★ 5/5

Trustpilot

A wonderful team and service

Ever since renting my property around 3 years ago the whole Hampton Dexters team have been wonderful. The guidance, support and service from the start & throughout has been fantastic. A special mention to Kelly Baldwin who has been and is so friendly and helpful. Along with Kelly Tiley and Victoria Nugent, who I've dealt with more recently who are extremely helpful with everything. Stacie and Kim in the Hampton team have also assisted at times and again have been very supportive & helpful.A big thank you to all the team for all your support, help & kindness!Nick

Nick · 7 November 2023

★★★★★ 5/5

Trustpilot

Dexters - Chris McCandlish - Outstanding Property Manager

We live in Australia and Dexters have been our managing agents since 1999. Our principal contact in the firm changed to Chris McCandlish, the Head of Property Management and I have nothing but praise for his work on our behalf. So much so in fact that, only half jokingly, I told him that if he ever fancied a move 'down under', I'd definitely employ him. He's frank in his advice, active in finding the right solutions for you and rigorous in execution. Given the distance between us and the limitations imposed by the time difference, communication is all important. Chris has again set a very high bar, he's even called me a couple of times when its either been very early or very late in the UK. In summary, I can't recall a better property manager that I've dealt with, here or in the UK, in over 24 years. Chris is outstanding and I unreservedly recommend his services. If he ever left Dexter's I'd go with him.

David · 4 November 2023

★★★★★ 5/5

Trustpilot

My experience with Dexters has been…

My experience with Dexters has been great. Since I moved in to a property, whenever I have a maintenance issue, Donalina Gargrupe/Property Manager is absolutely lovely and helpful. Most recently I had a boiler issue and Dona has been very helpful and diligent, since she got my first e-mail reporting the issue. She e-mailed and called me many times to keep me updated and kept in contact with the vendor until it was all sorted. So, a BIG thank you!

Ana · 3 November 2023

★★★★★ 5/5

Trustpilot

A big thank you

I had a great experience with Dexters Estate Agents. I rented a property through them 2 years ago, Sonia DE Abreu letting manager provided me with an amazing services from first day she knew how to keep customer happy and satisfied with her great services and a lot of patience. Each time I have an issue she helps me with great service and always make me happy.She is Amazing. Thank you Sonia. I also would like to thank Claudia De Abreu , she is an amazing person, very helpful and friendly. she helped me a lot , she provided me with an excellent great services. She knows how to keep customer satisfied, she provided me with great customer services. Honestly, I highly recommend Dextors Estate Agents. They provide high quality services to their customers. Thank you very much Sonia and Claudia for the great services you provided me . I highly appreciated. Hanan

Hanan · 2 November 2023

★★★★★ 5/5

Trustpilot

Christian Pengelly is the best ever

I am dealing with Dexters for 5 years now, and I was not happy with them like I am now because Christian Pengelly is the head of property management. He is the best property manager I have ever dealt with. He is keen to solve every problem/ concern in the quickest time he can. He even sends the required emails during the call which I explain the problem in it. If I have the choice, Christian is the manager who I hope deal with him always, not anyone else.

Sameh · 29 October 2023

★★★★★ 5/5

Trustpilot

Can't thank Myra enough...

I have had a great experience with Dexters as my property management company, but I want to give a special mention to my property management consultant, Myra Mettam. I have been letting my property for nearly 5 years, and Myra has been my continued support during the time at my flat. Myra is fast acting, efficient, empathetic and a total delight to liaise with. Every time I have had an issue at my property (and there have been many as it is an old building: faulty boiler, blocked toilet, shower not working etc). Myra has been on hand to find a very quick solution, she really is a magic maker and I couldn't ask for more from her. Myra also often exceeds my expectations with her quick turnaround times and she is an excellent communicator. The Dexter's leadership team should feel very lucky to have her!

Yvonne · 25 October 2023

★★★★★ 5/5

Google

George has been excellent through my experience of trying to find a new rental property. He is the only agent from any brand I have been dealing with who has followed up with me regarding my search to see if he can assist further. The service he is providing is above and beyond anywhere else I am currently experiencing. Thank you George!

Alice · 9 October 2024

★★★★★ 4/5

Trustpilot

Natasha and her team contributed to a positive experience

Overall positive experience of using Dexters. Natasha and her team have been very good in managing the property.I have deducted 1-star due to inconsistencies between letting teams - One office forced us (renters) to pay 1 months worth of early-termination fees on the contract despite the rent going up considerably. I understand this is well within their rights but with another office I (Landlord) was told that Dexters would waive the fees for my outgoing tenant who was leaving with 1 month left on the contract so felt slightly cheated!

Ben · 25 October 2023

★★★★★ 5/5

Trustpilot

I cannot recommend Dexter's more as a…

I cannot recommend Dexter's more as a tenant. I always felt extremely looked after. The office was always quick to respond to any requests. They were always extremely kind, helpful, and generous. All I can say is a big THANK YOU. You made living in my rental extremely enjoyable. The Wapping office team is incredible. Natasha Bedneik, Racha, Alex and so many others, thank you, thank you, thank you. To all Tenants thinking of renting through Dexters, you wont be sorry!

Alexia · 24 October 2023