Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJames Gambardella and his Property…
James Gambardella and his Property Management team have been brilliant looking after my wife's investment flat in Twickenham. It is a managed Block and they have been brilliant working with the external management company when we had issues with another flat causing damage to our flat. They are always one step ahead with their advice on new legislation and regulations and ensure our tenants are also well looked after and feel supported. We have total confidence in the Dexters PM team and this has taken any pressure away from us with our investment. Thanks James and team, Brandon & Louise
Brandon · 9 October 2023
Agent replied · 27 December 2024
Dear Brandon, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and James will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotA total cowboy outfit
A total cowboy outfit. I offered on a property which was accepted only to be told 2 days later they had a better off so unless i offered my best and final it will go to the new person. This is not acceptable and a total waste of time and effort. Thank god i had not expended money on solicitors as yet.
Jackie · 16 March 2026
Agent replied · 21 March 2026
Dear Jackie, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotHampton Hill property let
This is the first time I have used Dexters to let out my property.After a couple of hiccups initially dealing with different individuals at Dexters, my point of contact now is Stacie White.Nearly 2 months in and Stacie has been amazing! She listens, takes notes, makes suggestions, communicates accurately and regularly, knows exactly what I’m thinking and has made the process up until now, smooth and painless.I would definitely recommend her! Tenants are happy and I’m happy.Thanks Stacie!
A · 26 October 2023
Agent replied · 27 December 2024
Dear A V, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGeorge and Verity
George and Verity, from branch in London well deserve a 5-star award. As a buyer from overseas, they provided us a lot of information and assistance which made our purchase as smooth as possible, In particular George, he’s quick in response and advise us on time. Even after the deal, George is also responsive and devoted to assist on our enquiries such as applying electricity, water supply etc.I would like to give George more credits. As a buyer from overseas, we have a lot of questions for him after we have moved in the apartment . George has been so dedicated to follow up and advised me without delay and with good advices. Thank you very much George
Polly · 29 September 2023
Agent replied · 27 December 2024
Dear Polly, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George and Vedrity. We hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
Trustpilotresponsive and prompt services
Have been using Dexters in Ealing for a few years now. Despite with a bad tenant they got for me (with significant rent arrears), but that was not something people could foresee. Overall I am happy with their services - they are responsive, and when problems occur, there is always someone available to take responsibilities. Special thanks to Alex and Michael who have been very helpful with my initiating my debt collections and court hearing with the previous tenant's rent arrears
Lisarain · 24 September 2023
Agent replied · 27 December 2024
Dear Lisarain, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated. We take on board all feedback. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Isleworth is brilliant thank you Zain, Janine and Sonia
Don't choose any other estate agent but Dexters. The Isleworth branch is particularly excellent. I got valuations from multiple estate agents until I saw Zain from Dexters. He was professional, straightforward and fair.Throughout the selling process there were a number of snags - none of which were the fault of Dexters but nonetheless, they were there to advise and help whenever I needed. Sonia was fantastic in pushing the sale through. Janine played an instrumental role getting the sale of my house over the line. The number of unforseen issues encountered that were dealt with by Dexters, I don't think we'd have got this sale over the line with any other estate agent.A special thank you to Zain, Sonia and Janine.Also very helpful were Danny, Gemma and the friendly kind ladies who answer the phone. The best estate agent in the area hands down.Kind regards AK and IB
A · 24 September 2023
Agent replied · 27 December 2024
Dear A K, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Isleworth office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMitch did a great job in helping us sell our house after we'd been struggling for several months. He was the first estate agent that felt like they were giving us the honest feedback we needed.
I was less impressed by Dexter's "closing team ", but the branch team (Yousef and Aliya in particular) made sure we got the same over the line. Cheers team!
Luke · 4 October 2026
★★★★★ 5/5
TrustpilotDexters Hampton
Dexters HamptonAlistair has been an excellent support and ally to get us the keys of our new home on the preferred day. He is proactive, diligent, great communicator and overall a great person to collaborate with. He was always on top of things and managed to get things with multi parties( lawyers, buyers, sellers). I would highly recommend Alistair for his over and above client service and demonstrated positive calm demeanour that helped to alleviate our stress in the chain purchase.
Priya · 13 September 2023
Agent replied · 27 December 2024
Dear Priya, We really appreciate you taking the time to leave such lovely comments about Alistair. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Hampton team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotRenters be aware check the flat a few days ago you move in
I was supposed to move in my flat today but Chiswick Dexters failed us.I was rang by the person who does the inventory check to get the keys. When we got there, we were shocked by the state of the flat that was left that we were told professionally cleaned and ready to move in.The state of the flat was;- There were lots of rubbish and stuff left in the property including cupboards, loft wardrobes and under the beds.- Wasn't event domestically cleaned let alone professionally- Dirty rug at reception room- Damaged Carpet in the Loft Bedroom- Newly Crack, and Chipped Paint in the Loft Bedroom- Floating shelves in the first floor bedroom- Broken Shelf in the Kitchen Cupboards- Bubbling veneer on a kitchen cabinet- Mouldy Bins- Button missing off a light dimmer switch- loose wooden ledge in the bathroom- Downstairs bedroom ceiling cracks- Cracked Tile in the kitchen splash backWe had to move our furniture to storage and stay at hotel at our costs until this is sorted out.AVOID if you can.
C · 12 September 2023
Agent replied · 27 December 2024
Dear Can, I am sorry to read you 1 star review. I understand Natasha has been in contact with yourself to make things right. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSonia De Abreu at the Kingston Office.
Sonia De Abreu at the Kingston Office deals with my property in Kingston. I have found her very professional at all times and also very effective in dealing with any issues that arise. I know that any matters that I bring to her attention are promptly dealt with and I would say I have total confidence in her around looking after my interests . Sonia has a wide knowledge of the local market and I can count on her for sound advice. Sonia is not only a great asset to Dexters she is highly valued by me and someone I can count on.
Peter · 8 September 2023
Agent replied · 27 December 2024
Dear Peter, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sonia, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from Vanessa at Acton Dexters
I had a very positive experience working with Vanessa, a property manager at the Acton branch of Dexters who efficiently organized contractors for my flat. Communication with Vanessa was excellent as she promptly addressed my questions and concerns, and kept me informed of progress. She also handled a tenant issue successfully in a timely and diplomatic manner.Based on my experience, I would recommend Vanessa at Dexters for her competence in contractor management and tenant issues.
Catherine · 5 January 2024
Agent replied · 27 December 2024
Dear Catherine, Thank you for taking the time to leave a lovely review regarding Vanessa. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience with dexters property team.
It has been wonderful experience with Dexters in our house hunting journey in London.Our thanks to Manager Corrin Hall, who helped us understand what was happening at every step of the transaction in our renting process. I would also like to make special mention of Mr. Steven, our property manager, for making us familiar with property and going through each and every of our query. Appreciate your help and looking forward to making this stay memorable.
Deepa · 13 December 2023
Agent replied · 27 December 2024
Dear Deepa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding Service
My husband and I had a great experience with Dexters Estate Agents and wish to express special thanks to Sr. Lettings Consultant, Amy Butler for her energy, enthusiasm and patience in escorting us to property viewings and answering all our many questions. Her warmth and helpful attitude made the stressful process of trying to find a new place into a pleasant one. Amy is truly an asset to Dexter's
Charlene · 7 May 2024
Agent replied · 27 December 2024
Dear Charlene, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotManaged rental
Christian Pengelly has been a great help over the years with my managed rental property, would highly recommend!
Julia · 23 September 2026
★★★★★ 5/5
TrustpilotRachel is incredible
Rachel is incredible! I wouldn’t trust another estate agent to manage my flat! The best of the best!
Amber · 22 September 2026
★★★★★ 5/5
GoogleHayden, Maria, Olivia and the team at Dexters have been excellent in handling both the sale of our house and onward purchase. They worked quickly & efficiently, answered all our questions and made sure to keep us in the loop with all communications. It’s made what can be a stressful experience an absolute breeze so far!
Oliver · 3 December 2024
Agent replied · 10 December 2024
Dear Oliver, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Blackheath office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 3/5
TrustpilotDexters were great in handling the sale…
Dexters were great in handling the sale of my newly converted property by developers but the developers Jutlander turned into cowboys. And Dexters were keen to stay on the side of business rather than the experience of the seller. We are appalled by their lack of understanding of legal responsibility. They should be trying to put this right as Wimbledon is a small area and it’s a community connected. We can hamper further sales simply by word of mouth. Only 3 weeks in and I feel we’re having a cowboy experience (3xflats). I don’t think the developers were experienced enough to understand that by law they are considered developers and that there is a defects period. We have only just moved in. Little action on serious things.
Donna · 26 August 2023
Agent replied · 27 December 2024
Dear Donna, I am concerned to read your 3 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlways ask for Nadia, she’s a star.
Always ask for Nadia, words cannot describe her tenacity in securing your dream property. After having to deal with a bunch of bumbling agents for months on end and getting nowhere, dealing with Nadia was a breath of fresh air. She was on the ball from day 1, she literally got me, the perfect flat in 3 days of our first conversation. 10 min walk from bank station, unheard off. She’s absolutely brilliant. She even put in so much time after hours to make sure things run smoothly, she was unbelievably helpful, charismatic, and just genuinely stunning all round. Definitely recommend.
Hamza · 25 August 2023
Agent replied · 27 December 2024
Dear Hamza, Our aim is to deliver a 5* service to our customers and clients and we are delighted that Nadia has achieved this for you. Thank you for taking the time to leave a wonderful review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotA Highly Troubling Experience
A Highly Troubling Experience Navigating life in a foreign country comes with its own set of challenges. Unfortunately, my encounter with Dexters Marylebone significantly exacerbated these difficulties. I placed my trust in them by investing my funds, only to find myself in a situation where my money was held without any transparent explanation for more than a month.To compound the issue, obtaining a refund has proven to be a reluctant and frustrating process. This dire circumstance forced me to abandon my aspirations of pursuing my lifelong dream course as a student in the UK, as I lacked both accommodation and the means to secure an alternative option.What adds to the distress is the underlying sense of discrimination I encountered throughout these interactions. Anticipating a reception of respect and impartiality as someone from a different nation, I instead faced bias and disregard. It is disheartening to witness such attitudes persist in our contemporary world, especially within professional contexts.My association with Dexters Marylebone is something I deeply regret. My earnest wish is that fellow international students and individuals exercise caution and opt for a more reputable and all-encompassing service provider. Prejudice has no place in our global society, and any company that promotes or tolerates it should be held answerable.
Joash · 20 August 2023
Agent replied · 27 December 2024
Dear Joash, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWaste of Time
I was looking for a flat to rent through Dexter. Even the agent has already got my account number for holding deposit and asked me to fill out an application, they still arrange viewings and turn the offer into a game of blind bidding. Unless you have endless time and unlimited budget, property search with Dexter is a waste if time.
Kcky · 14 September 2024
Agent replied · 27 December 2024
Dear Kcky, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotTeam member Donalina Gargrupe has been…
Team member Donalina Gargrupe has been excellent honestly beyond helpful for an issue I had! She was great with communicating with me and providing me with the help at a really stressful issue and helped me worry less and guided me to sort it all out and honestly the stress was lifted once she organised and helped me out honestly Thankyou Donalina ! You are a star ⭐️ I really really appreciate your help !
Chloe · 19 December 2023
Agent replied · 27 December 2024
Dear Chloe, Thank you for leaving a Google review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
TrustpilotI have been renting with Dexter for…
I have been renting with Dexter for over 3 years, I have been very happy with the team. The management office as been very helpful always trying to find solutions and always trying to give 100% customer satisfaction. Thank you Remi for helping me, you have been wonderful. You have been amazing you are a great asset for Dexter!!! Keep up your good work.
Irene · 23 July 2024
Agent replied · 27 December 2024
Dear Irene, It’s great to hear that you have had a brilliant experience with our property management team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma,
★★★★★ 5/5
TrustpilotResponsive & communicative
Ella Maynard is an outstanding property manager who is always quick to respond and easy to reach. Any questions or concerns are addressed promptly, making the entire renting experience stress-free and pleasant.
Marius · 16 June 2026
★★★★★ 5/5
TrustpilotWOW I can't tell you how good Andrew…
WOW I can't tell you how good Andrew Stavrou is at Dexters East Dukwich. Ultimate professional, keeps informed (most important) and selects clients who match expensive properties with the perfect client ! Cannot fault the research and the friendly professional enthusiasm which resulted in a sale that no other Estate Agent could achieve on our behalf. Would highly recommend him and Dexters should be proud to have him !!
Brenda · 19 April 2024
Agent replied · 27 December 2024
Dear Brenda, Thank you for taking the time to leave a lovely review regarding Andrew. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.