Chase Evans Greenwich reviews

★★★★★ 1/5

Google

I've contacted by Margaret regarding a property to rent in East Croydon. After booking a viewing, Margaret replied back to cancel it . I've tried to rebook it again and I've been told by Margaret that probably won't be possible to see the property before Saturday. I said " perfect " let's book it for Saturday then. Nevertheless to say that I've no response from Margaret whatsoever. If I could give a 0 review for this estate agent I would.NegativeResponsiveness, Quality, Professionalism

P · 24 October 2021

★★★★★ 1/5

Google

I found Chase Evans incompetent and the landlord for this property in particular refuses to sort out damp and made me live in the property for 10 months infested with silverfish and server damp issues. Instead of sorting it, they surrendered the tenancy leaving me homeless then tried to take £1040 of my deposit which is still unresolved 3/4 weeks later £100 of that being for cheap tacky blinds that apparently do not work when the rental team confirmed to me they do in fact work (still want the money). The flat is not worth the amount it’s put up for I wouldn’t suggest anyone offer any money for this place but just to completely avoid, the landlord lives in Hong Kong so the communication is non existent - you’d think Chase Evans would be embarrassed but in fact they really couldn’t care less and have already put the place back up for rent. The damp is in the living room and the bedroom and they have painted over the damp in hope no one will realise or I guess care - but I will ensure whoever rents this place knows myself and the tenant before both were aware of the damp that’s been there since 2019.

Cobi-Lee · 24 October 2021

★★★★★ 5/5

Google

We recently had a property viewing with Ginny Pattni, and she was fantastic. Ginny’s knowledge of the property was excellent, which was incredibly refreshing, especially compared to other viewings where agents often seem to be trainees with limited information.

Sam · 11 November 2024

★★★★★ 1/5

Trustpilot

They never give to us the deposit back…

They never give to us the deposit back when we have left the house. They founded any excuse to keep it. So just make sure when you leave the flat or you enter in the flat you take pictures of every single thing

Alessandro · 26 September 2024

★★★★★ 5/5

Trustpilot

Ms. Noel NG

My property manager is Ms. Noel Ng, I am very happy with her attitude and service, always reachable despite the time difference, always give prompt reply and detailed explanation for my better understanding, she is so helpful, patient and responsible, I would like to give her 5 star rating.

Kathy · 14 June 2024

★★★★★ 5/5

Trustpilot

Molly

Molly made this process simple and efficient!

JY_Mcc · 14 February 2024

★★★★★ 5/5

Trustpilot

Professional Service by Jessica Kwok

Thank you Jessica Kwok for the timely response to attend and address the issues identified in my apartment during the property inspection. Really appreciate the responsiveness of Jessica Kwok.

V · 9 March 2022

★★★★★ 5/5

Trustpilot

great support for my landlord license…

great support for my landlord license application - really really helpful

Shaun · 21 October 2025

★★★★★ 5/5

Trustpilot

Very good experience with Molly Pariyanukul

My dedicated renewals handler, Molly Pariyanukul, has been incredibly professional and helpful. Over the past two months, she has assisted me with numerous tasks, making the contract renewal process a truly positive experience. She negotiated on my behalf and secured a very satisfactory outcome for me.

X.M · 31 July 2024

★★★★★ 5/5

Trustpilot

Molly Pariyanukul is helpful and…

Molly Pariyanukul is helpful and explained the market in details

Ivy · 6 December 2023

★★★★★ 5/5

Trustpilot

Good service

Good service. We had an emergency because our lock was broken and we couldn’t lock the door from inside which is very unsafe. I called Joao and he immediately checked availability of contractors for me and they came to get the lock fixed on the day.

宝洁 · 26 July 2024

★★★★★ 5/5

Trustpilot

Susan was great

Susan was great! made the move in process so easy and smooth, all the maintenance issue were fixed quickly!

Mantasha · 31 March 2023

★★★★★ 5/5

Trustpilot

I am a tenant of Chase Evans for a few…

I am a tenant of Chase Evans for a few months now and it has been such a pleasant experience so far.My direct contact is Aliza Khattak and I could not ask for a better agent - always quick to respond to emails and address any issues with thoughtfulness and no hassle.Highly recommend. :)

Jawdy · 23 February 2024

★★★★★ 5/5

Trustpilot

Estate agent service

Would highly recommend this estate agent for both their letting and sales activities. The lettings team (Jack Saunders) go out of their way to help.In respect of Sales (Ginny Pattni) will work to get you the best price and provides a comprehensive service.

Thomas · 10 September 2024

★★★★★ 5/5

Trustpilot

Molly Pariyanukul is very helpful on…

Molly Pariyanukul is very helpful on the renewal of tenancy. Thanks.

Michael · 26 October 2023

★★★★★ 5/5

Trustpilot

Kimberly Fernandes from East Property…

Kimberly Fernandes from East Property Management was helpful and responsive. Much appreciated.

T · 29 September 2023

★★★★★ 5/5

Trustpilot

Mint Mok

Great service from Mint Mok and she really helped make our move out run smoothly, including completing a reference for us which was greatly appreciated!

Gillian · 19 March 2026

★★★★★ 5/5

Trustpilot

Good Renewal experience

We've been with Chase Evans for 3 years and they have been helpful and understanding. Recent experience of renewal agreement was also seamless and friiendly. Gladys Kiala helped us out in finding a mutually agreeable renewal agreement. Appreaciate all her help during this renewal agreement.

Arpit · 29 July 2024

★★★★★ 4/5

Trustpilot

Flat 4, KingFisher Heights

The property manager was quite responsive to my questions and made sure these were answered appropriately. Furthermore, he helped me gain access to the letter box to retrieve an important document which was immensely helpful. Overall, the company staff are helpful and friendly. They resolve issues timely as well.

Penney · 15 May 2024

★★★★★ 5/5

Trustpilot

Kin Lee is very professional

Kin Lee is very professional, responsive and committed. He is trustworthy and super helpful.

V · 20 July 2023

★★★★★ 5/5

Trustpilot

Danish Ashraf was really help a lot …

Danish Ashraf was helped me a lot and kind in answering all the questions. Thank you

Seonjoo · 24 May 2023

★★★★★ 5/5

Trustpilot

Tenant Review

I emailed on many occasions to Abhijit Gooptu with lots of questions and concerns. Sometimes out of hours also. He addressed immediately and tried his best to solve those. I really appreciated his effort towards me. Wish him all the best.

Md · 22 October 2025

★★★★★ 5/5

Google

It has been a great experience working with Ginny. She is dedicated, and responsible and she goes the extra mile to assist her clients to get the transaction completed smoothly and quickly. I will recommend looking for her no matter if you are selling or buying.

Elin · 25 June 2024

★★★★★ 5/5

Trustpilot

Kin Lee was assisting me with renewing…

Kin Lee was assisting me with renewing my tenancy and everything went smoothly and according to the timelines specified.

Artem · 16 December 2024