Every review we hold for the Greenway office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJames and his team did a wonderful job selling my village home. Great to deal with a local business that has a thorough understanding about the local market - they knew about most of the houses on my road! They seem to have prospective buyers lined up before the property came onto the market. That meant I only got serious potential buyers view the property resulting in a good match and a good sale. With a pandemic-related hiccup at the end of the process, James pulled out all the stops and we got over the line. I can't thank Cridlands enough, and would thoroughly recommend them to others and use them again. Great to support a local business too in the process.PositiveResponsiveness, Quality, Professionalism, Value
Anne · 26 August 2021
Agent replied · 28 May 2023
Hi Anne, you're so very kind, thank you - and apologies it's been so long between your kind review and my reply! It's been a bit mad... Isn't it strange how often the phrase "you only get out of life what you put in"? You worked so hard to get the place perfect for marketing, and then when the sale was agreed you sprinted like a greyhound through the paperwork! So all credit back to you!! Hope all well and life is splendid. All Best, James
★★★★★ 5/5
GoogleHaving recently sold my house through Cridland & Co, I would highly recommend them if you are in the market for selling / buying (as I used them to buy said house a few years ago too). James' enthusiasm and local knowledge are both invaluable in finding your way through one of the most stressful experiences. From the start, where James helped to benchmark the sale price based on local property market, through to the final completion, James was communicative and supportive. Thank you, James and the rest of the team at Cridland & Co!
AndreaJDA · 7 July 2021
Agent replied · 28 May 2023
Hi Andrea, thank you most kindly! Although to be fair you made it jolly easy by getting the house up to such a lovely state!! And your buyers think it's ace, so they're definitely worthy successors :-)
★★★★★ 5/5
GoogleCan not recommend James and the rest of the team at Cridland & Co. highly enough. Selling your house is one of the most stressful things you can do (for me at least) and these people really help to reduce this. Very helpful and go the extra distance to help in anyway possible. This is obviously a passion and not just a job for James and the team. Thank you for selling my house :)PositiveResponsiveness, Quality, Professionalism, Value
ICBP · 26 August 2021
Agent replied · 28 May 2023
As Amanda in our office just said, if you enjoy your job you never work a day in your life! But it's the people make it a pleasure. Thanks for entrusting us with your house, and equally thanks for being so awesome to work for...
★★★★★ 5/5
GoogleMany thanks to James, Amanda and Liz in respect of the sale of our Kirtlington property. First rate service throughout - wouldn’t hesitate to recommend.
Sally · 14 April 2025
Agent replied · 23 January 2025
Hi Sally, after nearly 80 years in the same family, how lovely that it's gone to an enthusiastic young family! Thank you so much for allowing us to helo, it has been a pleasure. Best wishes, James
★★★★★ 5/5
GoogleJames Cridland and his team are professional in selling, letting and giving advice on any property the Oxfordshire area. I have dealt with James and his team over many years and he is always approachable for any concerns along with his experienced team who carry the process through seamlessly.
If it’s property in Oxfordshire, buying, selling or letting I would recommend “Cridland & Co.” without hesitation.PositiveResponsiveness, Quality, Professionalism, Value
Martin · 26 August 2022
Agent replied · 28 May 2023
Very many thanks, it is always a pleasure to handle anything for you! I was trying to think the other day how long we’ve know each other. Then I realised my eldest was in nursery during the first transaction, and he’s now second year at University. I’m going to stop thinking about that now…
★★★★★ 5/5
GoogleWe can honestly say that the decision to sell our property with Cridland & Co was the best decision we made and we have no doubt that our move wouldn't have happened were it not for James' hard work and perseverance. We initially debated whether to go with an online estate agency as the cost saving seemed significant but James proved to be worth his weight in gold, especially when we hit a few problems after securing an offer. It's easy to forget that a huge part of selling a house comes after the initial offer, and it was then that the personal touch made a huge difference- with other agents we would have been passed to a central 'after-sales' admin team but with Cridlands we had James on speed dial until the day we moved and he personally navigated a complicated situation keeping us (and the rest of our chain) updated and involved at all stages. He also secured a higher offer than some of the other agents suggested they would achieve, presumably because they were looking for a quick and easy sale whereas James really seemed to understand the local market.
In a tricky market and with increasing competition it's refreshing having good old fashioned service and a personal touch- estate agents don't have the best reputation and Cridlands really buck the trend! We would strongly recommend James and his team and wouldn't consider selling with anyone else in future.
Sarah · 7 July 2020
Agent replied · 28 May 2023
Hi Sarah, you're a complete star, thank you! But look at the adversities you had to put up with along the way, and you STILL managed to keep it all together o the bitter end. You guys deserved all the success and you got it. Proof of Karma? I think so!!! Very best wishes to you, all three!
★★★★★ 5/5
GoogleJames and his team were brilliant. We had not moved for 29 years, so the whole process was fairly daunting. James is incredibly easy to get on with, has a great sense of humour (particularly when things don’t quite go to plan) and made everything go as smoothly with as little stress as possible.
I would certainly recommend Cridland’s for selling and buying - we did both. Nothing is too much trouble. The best Estate Agents in Oxfordshire with a superb personal touch.
Toddy · 28 May 2020
Agent replied · 28 May 2023
And how much fun were you both to deal with?! Hope C has sorted the "nerve centre" and you're not surrounded by car parts ;-) If you get a moment when you are all sorted i'd love to visit again, i'm sure it'll be splendid... All best, James
★★★★★ 5/5
GoogleBest estate agents I have ever dealt with.
I am a busy working mother with 3 children and a dog and rarely take the time to write reviews of anything.
But I had to make the exception for Cridland Estate Agents.
We had a slightly tricky house to sell as it is listed and thatched, which is definitely not a mass market beast. We were selling our first house and we had been on with 2 other agents before calling Janes and had unfortunately had pretty dire experiences. Huge upfront fee with one and being asked to do all our own viewings.
So my expectations were not high when I called James. How wrong I was! Right from the first phone call and subsequent valuation, James and all his team were polite, warm, honest and professional. We have all needed a sense of humour throughout the sale and I can not thank James and his team enough for all their guidance and support.
Small, (but important) points worth mentioning particularly:
1 There was an understanding of our life applied to all areas of the sale-obviously first evident with arranging house viewings and as much notice as possible given.
2 The majority of viewings were appropriate with well matched potential buyers.
3 All my phonecalls/emails/messages were swiftly replied to and dealt with appropriately.
4 James kept us updated regularly post offer being accepted and arranged a very smooth sale with his constant work chasing all parties involved.
5 They also helped us with looking at our potential next houses giving us advice on appropriate valuations.
6 Their local knowledge was evident and incredibly important. As was their knowledge of old houses-I believe the key to our successful sale.
We can not thank Cridland enough for such a positive experience instructing them as our agents. We can not recommend them highly enough. Do not hesitate to call them.
Catherine · 28 May 2020
Agent replied · 28 May 2023
Wow, thanks Catherine!!! I’m glad to report the new owners love it as much as we all hoped they would - they’re doing a lot to continue caring for such a special beast in the same way you did! And don’t worry, I’ll keep looking for something for you, the right one is out there somewhere... best wishes and thanks again, James
★★★★★ 5/5
GoogleFrom his first visit, James made it clear that he understood the potential of our unconventional home in an uncertain market. His personal and professional interest in the photographs and write up instantly conveyed his enthusiasm and fresh approach. He and his team set about attracting viewers with energy, and in four months they had sent as many viewers as two previous large chain agents had in a whole year. His advice to us was always realistic but positive and we were buoyed up by the prompt responses he and his team gave to any queries we had. The depth and breadth of James’ knowledge and experience, and his problem solving approach throughout the sales process also gave us confidence. James seemed to relish the challenges that cropped up during the sales process and went out of his way to find solutions. Above all, what sets James and his team apart is their understanding of people and properties and their enthusiasm to match ‘the right people to the right property.’ It’s infectious and it works! Thank you Cridland and Co.. You’ve made all the difference.
Mike and Clare, Steeple Aston.
Clare · 28 May 2020
Agent replied · 28 May 2023
Clare, you're incredibly kind, thank you! It was a genuine pleasure to deal with you both, if anything my only regret is we don't have an excuse for more chats! Very best wishes from us all.
★★★★★ 5/5
GoogleWe used James and the team at Cridlands to sell our house in Souldern (Oxfordshire) in November 2019.
From the start it was clear to us that Cridland's knowledge and experience of the local property market was far superior to any of the other agents we approached, and their methodical and logical approach to valuing and marketing our property was exemplary.
While our sale was relatively straight forward, Cridland's demonstrated time and time again their value to us, and showed why having the right agent makes the selling process so much easier.
We received regular feedback, post viewing analysis and prompt support in chasing buyer solictors etc.
I would thoroughly recommend Cridlands to anyone with a property to sell who are looking for a professional and personal experience from their agent.
TIM · 28 May 2020
Agent replied · 28 May 2023
Hi Tim, even at the craziest and most stressful moments, it has been a journey i'd gladly take on again as you both made it so rewarding with your sage attitude and your intelligent approach to such a complex moving project. Which is perhaps why you're both able to attain such great success in all you do. I hope the new life is all you wish for, I have absolutely no doubt it will exceed your expectations!! Best wishes, James
★★★★★ 5/5
GoogleI’ve now bought through Cridland & Co twice, and they have been exceptional every time. Their knowledge of the market is outstanding and they truly go above and beyond to support you, whether you’re buying or selling.
What really sets them apart is their personal approach. They take the time to get to know you, they’re always available, in person or on the phone, and nothing ever feels like too much trouble. In a world of faceless large agencies, Cridland & Co are the complete opposite: genuine, approachable, and always there to help, directly or by pointing you in the right direction.
Professional, supportive, competitive, and incredibly dedicated, I wouldn’t use anyone else.
Roger · 29 November 2025
★★★★★ 5/5
GoogleVery Very helpful - Amanda made the whole process extremely smooth. My best estate agent experience yet!
Liz · 14 April 2025
Agent replied · 23 January 2025
Hi Liz, we will take that! Thanks for your kind words, and we are so glad it's you who bought it - we know you'll love and care for it, which was the most important thing for the family to know. Have fun, and we'll see you in the pub soon! Best wishes, James
★★★★★ 5/5
GoogleCridland and Co were exceptional and I appreciate all the work they did to ensure a successful sale. They were always on hand to offer support and guidance and went over and above other estate agents to support the end to end sales journey. If you are selling a property in a Village, I wouldn’t hesitate in recommending them.
Louise · 14 June 2025
Agent replied · 14 April 2026
Hi Louise, They say what goes around comes around! You approached each and every problem in a measured fashion so we always felt it was a meeting of minds in looking for a solution rather than obsessing about the problem! Needless to say we hope we dont have to do anything for you for some time yet. But give us a shout whenever you need a hand with anything - and if not, hopefully we'll bump into you in the pub :-) Best wishes, James
★★★★★ 5/5
GoogleAbsolutely brilliant. Thank you all so much for all your hard work. Nothing was ever too much trouble and your support and care throughout the rocky road of house buying and selling was second to none. I am so very grateful to you all. None better than Cridlands in my opinion. Thank you.🙂 …
Elaine · 14 June 2025
Agent replied · 14 April 2026
Hi Elaine, that's spooky - I just got off the phone to say thanks for being such a star, only to find an email from Google saying you left us a review! I meant every word of what I said just now. You have been through such a hard time and have handled it so nobly, been so very generous to us with your patience and so healthy with your humour, that we will certainly miss our jolly chats with you. I know your new location well and I am certain you'll find kindred spirits welcoming you with open arms. All the very best for the future from all of us! James
★★★★★ 5/5
GoogleHow fortunate that we chose Cridland & Co. Estate Agents for the sale of our beloved house of nearly 23 years. What an incredible team of lovely people. The depth of James Cridland's experience and knowledge is rare and exceptional and we felt in the safest of hands throughout. His maxim that there is always a solution meant that he navigated every obstacle that presented itself with great intelligence and care. He sees the whole picture and can and will talk with the utmost skill and diplomacy to any party involved to help facilitate the process. We have been amazed at the lengths he and his team have gone to on our behalf and we think we would have fallen at many posts without this level of unremitting dedication. All this with great kindness, humour, consistent communication and a cheerful "worry not" at the most stressful moments. Being so well established, Cridland & Co. also have wonderful local contacts, including removals companies and are happy to share these to help make life easier. The spot-on pricing and marketing of our house resulted in genuine viewings and offers, all handled with enormous skill and in such a way that created the least disruption for us. We are truly indebted to James, Harriet, Amanda, Liz and Eden. Thank you all and we will come straight back to you if we ever move again!
Penny · 27 April 2024
Agent replied · 25 August 2024
Hi Penny, permission to blush! Thank you, thank you, thank you... But do also take significant credit for being the most energetic and proactive clients in the face of some pretty crazy challenges - many would have thrown the whole project to the four winds dealing with the madness of what your onward purchase has entailed... It has been a genuine pleasure to work with you both. Feel free to continue to call, we need more healthy humour in our lives!
★★★★★ 5/5
GoogleWe used Cridland and Co for the sale of our house and found them always professional, responsible, informative and very friendly..They were excellent at setting the correct price, unlike some of their competitors and supplied us with a steady stream of buyers that quickly led to the sale of our property..Al the members of staff were very committed and helpful and we owe them our gratitude for their excellent work...They are one of the Premier Estate Agents in Oxfordshire, bar none..Thank you guys for all you have done for us..
Vangelis · 28 January 2024
Agent replied · 25 August 2024
Thank you so much! We very much hope you're all settled now and loving life with the Grandchildren.
★★★★★ 5/5
GoogleShout out to the lovely, helpful ladies at Cridlands!
Amanda and Liz really made me feel like they were helping me to find a home...rather than the 'shifting unit's feeling I had with other agents... Always quick to help, advise, follow up and stay on top of the whole process. Thank you!!!
Lee · 14 April 2025
Agent replied · 24 October 2024
Hi Lee, thank you soooooo much for your lovely review! Amanda and Liz really care about what they do for people, and they are two of the kindest and most able people in the profession. So I will take huge pleasure in passing on your words. … More
★★★★★ 5/5
GoogleFrom start to finish, James and the team handled my sale utterly expertly and professionally. They really reduced the stress and were always on hand with advice and guidance. Thank you!
Penny · 2 December 2023
Agent replied · 25 August 2024
Our pleasure Penny! And how lovely to be part of helping to close a long drawn out chapter of life for you, and the opening up of another!!
★★★★★ 5/5
GoogleHighly recommended! James and the team were very helpful and supportive from beginning to end in selling our house in Oxfordshire and the purchase of our new home in West Wales!
Always easy to get hold of by telephone or email, if not available initially would always get back to us asap.
Thank you Cridland & Co.
Janet · 7 July 2020
Agent replied · 28 May 2023
Hi Janet, awfully kind of you! Mind you, rather jealous of where you've ended up, think I should have gone in your stead... ;-) Best of luck for the future and I hope Paul's projects don't entirely take over...!
★★★★★ 5/5
GoogleThere are estate agents, and there is Cridland. By far the best I have worked with. An amazing service all round, a pleasure to deal with and very competitively priced. The marketing material they produce really showcases your home. Highly recommended.
Carl · 11 April 2026
★★★★★ 5/5
GoogleCridland were great with our house sale. Photos and virtual walk through was fantastic and our house sold in 2 weeks. Amanda was amazing in handling a tricky chain and got us through to completion.
Richard · 28 April 2023
Agent replied · 28 May 2023
Hi Richard, thank you so much for taking the time to write! I know Amanda will be very pleased to know your comments - she’s far more brilliant than she believes herself to be, so it’s a great help when she hears it from clients. Very best of luck with the future, and whenever you need a friendly ear for anything please just ask. Best, James
★★★★★ 5/5
GoogleA big thank you to Amanda and the team at Cridlands who guided us through the house buying process.
Amanda was professional, personal and always helpful, even when we had finally completed.
Would absolutely recommend!
Shaun · 28 April 2023
Agent replied · 28 May 2023
Hi Shaun, bless you for this! Amanda works awfully hard and still never believes it when we say how great she is. So your comments will help in that! Good luck with the house, and do shout whenever you need help (be that a locksmith, good pub, etc!). Best, James
★★★★★ 5/5
GoogleAmanda was so helpful through the whole process of buying my home. I would absolutely recommend Cridland and Co to anyone and would choose them in the future if I were to sell.
Amy · 16 June 2023
Agent replied · 1 August 2023
Hi Amy, yes she is a star isn’t she?! So glad you got the place, it’s wonderful and we all hope you’ll be very happy there. Best wishes, James
★★★★★ 5/5
GoogleHaving recently sold my house through Cridland & Co, I would highly recommend them if you are in the market for selling / buying (as I used them to buy said house a few years ago too). James' enthusiasm and local knowledge are both invaluable in finding your way through one of the most stressful experiences. From the start, where James helped to benchmark the sale price based on local property market, through to the final completion, James was communicative and supportive. Thank you, James and the rest of the team at Cridland & Co!PositiveResponsiveness, Professionalism
Andrea · 26 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
