Trusted Agent profile · Greenock

Slater Hogg & Howison Greenock Sales reviews

4.1

★★★★★ Great

177 reviews across 3 platforms

55 West Blackhall Street, Greenock, PA15 1UT, PA15 1UT

Slater Hogg & Howison's office in Greenock, at 55 West Blackhall Street, is rated 4.1 out of 5 across 177 reviews on three platforms, including 137 Google reviews rated 4.7.

Google logo

4.7 / 5

137

Reviews on Google

This office

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

38

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Greenock office, from every platform, shown as written. First names only.

5/5

Google

Excellent service and support thanks to Greenock staff.

Gerald · 26 October 2021

Agent replied · 25 October 2024

Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Efficient and effective management from Slater Hogg's Greenock team: Niall & Olivia.

David · 11 January 2025

Agent replied · 8 February 2025

Thank you for your terrific 5* review and for your complimentary comments David. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

AVOID

AVOID! AVOID! AVOID! They do not care about the client but only about their fees. Free home report was advertised for years successfully misleading customers. In addition their T&C's are misleading and contain contrary information which basically means that regardless of pulling out during the cooling off period - YOU WILL BE CHARGED. Clearly a matter for FCA the regulator to look into those non compliant practises. Other predominantly bad reviews speak for this horrible misleading service.

John · 3 February 2023

5/5

Google

I would be happy to recommend the Greenock lettings team to handle anyone's rental properties. Both Nicola and Emma are professional and helpful. They have a vast knowledge of local rental market and quickly handle any issues. A pleasure to work with.PositiveResponsiveness, Quality, Professionalism

Linda · 26 October 2022

Agent replied · 25 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Olivia and Niall have been a great help. Thank you.

Juli · 18 October 2024

Agent replied · 25 October 2024

Hello Juli, Thank you for your wonderful 5* review! We're delighted to hear that Olivia and Niall were able to assist you so well. Best regards, Lucy, Customer Relations Team

1/5

Google

Terrible I was an office junior & when it says 9am we were opened at 9am couldn't be bothered with my concern Slater Hogg no compassion at all

Jacqueline · 26 October 2023

Agent replied · 25 October 2024

Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

Very professional service from Niall and Olivia, the customer portal is excellent.

Andrew · 26 August 2024

Agent replied · 25 October 2024

Thank you Andrew for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

As new landlords we have found Nicola's experience invaluable. She has steered us through the process in a friendly, supportive and efficient manner. Communication has been first class and all issues dealt with quickly. Would be happy to recommend her and Slater HoggPositiveResponsiveness, Quality, Professionalism, Value

Frances · 26 October 2021

Agent replied · 25 October 2024

Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Emma and Nicola are fantastic letting consultants. They have always demonstrated fantastic efficiency in finding the suitable client for letting. Their attention to detail is very professional with that personal touch. Well done girls.PositiveResponsiveness, Quality, Professionalism, Value

Lynda · 26 October 2022

Agent replied · 25 October 2024

Thanks for your wonderful 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I would highly recommend Slater Hogg & Howison in Greenock to sell your property. I've recently sold my property with their help. I was kept updated on a weekly basis by Catherine. Everyone I spoke to was helpful and friendly. Any questions I had were always answered. I wouldn't hesitate to use them again.

Paola · 27 October 2018

Agent replied · 25 October 2024

Thank you Paola for your wonderful recommendation and 5* review! It is great to read that you were kept fully informed and found everyone in our branch helpful and friendly. Best wishes, Scott

5/5

Google

Always helpful and cooperative - WY

William · 4 October 2024

Agent replied · 25 October 2024

Many thanks for your outstanding 5* review and your generous comments William. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Hi it’s a pleasure to deal with the…

Hi it’s a pleasure to deal with the team my contact person was Kirstie McKinon I phone her maybe 50 times she was helpful and calm every single time I called she sorted out all my problems and help me out to get the house.I recorded 100%Thanks very much

Marcel · 26 February 2024

5/5

Google

Well done! We were delighted with your services and house sold very quickly. Good to know someone was at the end of a phone to give advice. Best wishes to you all for a successful 2021.PositiveResponsiveness, Professionalism

Aileen · 26 October 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

1/5

Yell

Appalling Service

Sub standard service from the beginning to end. As soon as we signed on the dotted line the flaws began to show. One of the biggest irritations was that we were never made aware that this company outsourced there property checks, not alone they did not do what was set out in the agreement. One and only property check in 9mths, which stated in our agreement every three to four months. Phone communication is a complete and utter joke you would never get anyone familiar to speak to it was always hold we will transfer the call, no one knew what was going on, or they are not available, which meant another phone call. This company needs to exercise a very different method on applying any customer service whatsoever and not just taking your money without giving professional satisfaction which the customer is entitled to. We would never recommend this company and can say that the whole experience has left us with a sour taste in our mouths.

DeniseM-63 · 20 June 2017

5/5

Google

Very pleased with ur web site also the way its layed out also has floor plans.

Simon · 26 October 2023

Agent replied · 25 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Abi from Slater Hogg has been so helpful and responsive and I highly recommend their work.

John · 26 October 2023

Agent replied · 25 October 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Myself and partner have used slater hogg in the past and just recently too. Found everyone in there very pleasant and helpful. Alistair sorted us out with everything we needed for our mortgage, life insurance the lot. We would highly recommend his services.. Thank you.

Jacqui · 27 October 2017

Agent replied · 25 October 2024

Thank you Jacqui for the wonderful 5 star review. It's great to know that you have be happy with all the services available from Slater Hogg & Howison and hope to see your custom again in the future. Many thanks.

5/5

Google

Nicola and Emma have been working very conscientiously to organise my flats and get the safety and legal certificates required. Thank you.

Daniel · 26 October 2022

Agent replied · 25 October 2024

Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Super efficient and highly organised when finding a new tenant for our property. Excellent experience and a pleasure to work with.

Marj · 26 October 2022

Agent replied · 25 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Very good people to deal with, responsive and pleasant. Helpful especially during the remote working phase.PositiveResponsiveness, Quality, Professionalism

Norman · 26 October 2022

Agent replied · 25 October 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

1/5

Trustpilot

Scummy litterbugs make properties uglier

Trash from signage left outside building after "To Let" sign taken down

Matthew · 19 December 2024

1/5

Google

Useless company put two young boys into an attic flat police out wvery 3rd night and refuse to terminate their lease, no support for other neighbours at all

John · 27 October 2019

Agent replied · 25 October 2024

Thank you John for taking the time to leave us your feedback. I am really sorry to hear about your experience. If you would like us to look into this further please contact us at review@countrywide.co.uk all customer feedback is very important to us. Kind regards Lucy

5/5

Trustpilot

Friendly staff

Friendly staff, great help.

Luke · 3 March 2025

5/5

Google

Sold my house in two weeks. My advice is take the full package and negotiate on price,/ commission. The photography, video and rightmove premium all worth it.

Joe · 27 October 2019

Agent replied · 25 October 2024

It is brilliant to read another 5* positive review for our local team. Thank you for taking the time to leave us your comments. Best wishes, Scott

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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