Slater Hogg & Howison Greenock Sales reviews

★★★★★ 5/5

Google

I recently sold my property through Slater Hogg and had a genuinely excellent experience from start to finish. The entire process was handled with ease, professionalism, and clear communication throughout, which made what can often be a stressful time feel very straightforward. A special thank you to Stacey McAfee, who was an absolute pleasure to deal with. She was always approachable, friendly, and more than happy to answer any questions I had along the way. Her support and reassurance made a real difference, and I always felt confident that everything was in safe hands. I wouldn’t hesitate to recommend Slater Hogg in the future. Thank you again.

Craig · 10 May 2026

★★★★★ 5/5

Google

David, Catherine and the team have guided us through the process of selling my mother's property. They have been very supportive and helpful. The whole team at the branch answered our questions and kept us updated as the whole business of selling the house unfolded. It has been a while since I bought or sold a house and the process was clearly explained to me along the way. They happily answered all my questions and provided a very efficient, quick and simple service. I can't recommend enough the excellent service that I received from them. Super service from an excellent team!

Bel · 10 April 2026

★★★★★ 5/5

Google

We have just recently used Slater Hogg for both selling our current property and purchasing our new home and have had a great experience. The staff are all very friendly, approachable and on hand with their expertise to answer any questions we had. The process has been so smooth and really took the stress out of the prospect which is exactly what you are looking for. Special shout out to Isla, Stacey, Rosd, Catherine and Margaret for all their help and support!

Jason · 10 April 2026

★★★★★ 5/5

Google

Jodi is my point of contact for any issues or repair requirements. She keeps me up to date on all progress which is exactly what you need when you have an issue. Her manner is professional and friendly and she does her best to ensure your concerns are actioned as quickly as possible

G · 10 September 2026

★★★★★ 5/5

Google

Great Estate agent to deal with. From the first interaction with David through to an offer being accepted on my property, everyone was very supportive. They explained the process and guided me through it every step and always kept me informed. Everything was organised quickly and easily, I can't fault them. Catherine, Stacey, and Isla were all very polite, professional and down to earth. I would definitely recommend using them.

Kieran · 10 May 2026

★★★★★ 5/5

Google

Great company from start to finish! Thanks so much to Niall and Olivia both have been amazing throughout the whole process can’t thank them enough! These guys do what they promise and nothing is too big or too small for them! You won’t be disappointed! If you’re looking for a transparent agent Slater Hogg & Howison are the ones to go to! Thanks guys ☺️

Kristina · 10 March 2026

★★★★★ 5/5

Google

A huge thank you to Catherine, Gillian and all the team at Slater Hogg, Greenock for helping us to sell our property and purchase our dream forever home! We would not have managed without their constant help, support and guidance. They were by our sides every step of the way which was a lovely reassurance. We will miss our daily/weekly phone calls and chats!! Thank you so much again from the bottom of our hearts, we truly appreciate every one of you x

Krizia · 10 October 2025

★★★★★ 1/5

Trustpilot

Would give 0 Stars if Possible!

Our experience with Slater Hogg and Howison (Candleriggs branch) over our 2.5 years of tenancy has been disappointing at best and appalling at worst. The first major incident we had; we woke up on a Saturday morning to no electricity and a tripped circuit. To give credit where due, the property manager got someone out to switch off the water and prevent any further damage to the property. However, when we queried about an electrician coming round, we were informed this did not constitute an emergency and would therefore be without electricity until Monday at the earliest. This caused major disruption to our lives. The dismissive nature of the property manager left a sour taste. I understand no one wants to deal with a major incident on a half-day Saturday, however essentially telling us 'good luck, get back in touch on Monday' was an unsatisfactory stance to take when tenants are asking for support. Following this incident, we appeared to be blamed for damage to the below property (caused by the leak) - despite the property owner above taking accountability for the incident. Due to this, multiple rounds of workmen were arranged to the property. To accommodate this, I missed classes at university/ my partner missed work. On many occasions, no one showed up - asking for an update on the tradesmen from SHH resulted in being informed to call the company directly. I would phone the company and no one would then show up. There was no accountability - both companies would point fingers at each other. On one occasion, I was informed a tradesman would be out by SHH and the company advised no one was arranged to come out! When a workman did come out, he was unaware of the leak from upstairs! I understand SHH don't care about the inconvenience they caused; however this greatly affected our lives and caused a great deal of frustration and stress. We received an alarming email from SHH, stating we were in arrears and owed money- with the threat of bailiffs. This was news to us as we had paid rent on time each month. We tried phoning, emailing; everything to get in touch and get the situation resolved, but no one seemed able to help. We eventually spoke with an agent who advised we were not in arrears and the system was incorrect due to an error made by an agent. This situation caused much stress and sleepless nights, and to not even get an apology for the error at the end of the process was unsatisfactory. At this point, we had lost all faith in Slater and Hogg and the competency of this agency. The trend of poor communication continued throughout our tenancy. We were informed of a flat inspection however, by the afternoon no one had arrived. We phoned SHH and was provided a number to do the run about again. I phoned the agent who advised no inspection was due. Why were we informed otherwise by SHH? On another occasion there was a fire alarm inspection which we were not informed of - I was only in the property due to sheer chance. Had we been out, we would have been charged.The constant lack of correct communication from SHH began to feel like an unfunny joke. Once our notice was handed in, the communication with SHH did not improve. Upon requesting to attend the check-out inspection, we were informed the clerk would contact us to inform of the viewing time. This did not occur, and therefore we were unable to attend the check-out inspection. Upon raising our concerns to Slater and Hogg, we were dismissed by the property manager/branch manager. We eventually raised a complaint to Countrywide; they do not have evidence the clerk contacted us. SHH have dismissed our concerns. During this time, Slater and Hogg had no difficulty charging us an extortionate cleaning fee. We believe the costs were exaggerated to keep as much of the deposit as possible. SHH requested an additional £10 for no apparent reason; another indication of their incompetence. Our time letting has been nothing short of horrific. From incompetent staff and questionable following of the code of practice, I would avoid letting from this agency at all costs.

OreoKuki · 17 June 2026

★★★★★ 1/5

Trustpilot

A simply awful experience with SHH as a…

A simply awful experience with SHH as a landlord.Their communication when it occasionally happened was awful and their organisation shocking. Staff don’t seem to care and communications were so poor it was almost unintelligible .As examples they failed to pass on rent due and had to be constantly pushed to address the damage that occurred to the property. There was at best misleading information and at worst untrue information. I would never do business with them and advise others to avoid at all costs. I have rented my property through others and it was in different league.

Ken · 20 May 2026

★★★★★ 5/5

Google

Niall and Olivia were fantastic in helping me to get my property ready for renting. Clear communication and quick responses made the whole process run smoothly. They were also always willing to take the time for a phone call when I had questions about the process as a first time landlord.

Conor · 10 April 2026

★★★★★ 5/5

Google

We honestly couldn’t have asked for a better experience from start to finish. Selling a house can be stressful, but the whole team made the process feel so much easier with their friendly approach, great communication, and genuine support throughout. They were always on hand to answer any questions, Stacey in particular kept us updated every step of the way, and made us feel confident that everything was under control. Nothing ever felt like too much trouble. A huge thank you to everyone involved for all your hard work and dedication. We’re absolutely delighted with the outcome and really appreciate everything you did for us. If you’re thinking about buying or selling, we wouldn’t hesitate to recommend them. Thanks again for making what could have been a stressful process such a positive experience!

Michael · 10 August 2026

★★★★★ 5/5

Google

Slater Hogg and Howison have been an absolute pleasure to deal with from start, to finish. From meeting David to discuss the selling process, estimated value and fees, to clear and consistent communications with the entire team - Kathryn, Isla, Stacey and Amy have all been fantastic with keeping me up to date and arranging viewings/ advising on solicitors. Slater Hogg and Howison made a good impression from the start, and gave me confidence in every step of the way when selling my flat. I am over the moon with the service and will be using Slater Hogg and Howison in the future.

Ciaran · 10 August 2026

★★★★★ 1/5

Trustpilot

If I could give it no stars I would

If I could give it no stars I would, trusted them with my property to rent. Continually asked them to do inspections on property but only one Inspection was completed over 2 years , asked again to be completed the next year but never completed. When tenants moved out and got exit report was told that it was one of the worst the person completing the report had seen. There was nearly £3000 of damage to the house and a garden full of German shepherd faces, which my neighbour told me the was where the dog did the toilet as it was never walked. It was then I found out my one bedroom house was not just for the couple but their baby , one of the adults brother and his dog and a cat. If the visits were completed as requested all of this would have been picked up. All I received back was the £700 deposit to repair house to be re rented. Another thing is that no exit meter readings were taken between renters resulting in me be sent bills for tenants who had not paid their bills I took my own readings and paid what I owed and advised provider to sender the remaining bills to slater Hogg and howison to pay as the hadn't been taking meter readings. I asked to be transferred to countrywide but was told by the manager that this couldn't happen until bills to OVO were sorted so I had to continue dealing with a company who I had no faith in and at that point I decided to sell the property as all the issues were having an effect on my health. I had asked on several occasions for the complaint department details to lodge a complaint but no one could help me with this

Sandra · 14 April 2026

★★★★★ 5/5

Google

Very helpful staff and extremely efficient service! Niall and Olivia were absolutely lovely throughout the entire process. It was my first time renting and they made everything very simple. Olivia gave us regular daily updates throughout and Niall took a long time explaining everything on our initial consultation. Great service!

Lara · 10 March 2026

★★★★★ 5/5

Google

Have had a great experience with the team from start to finish, particularly Catherine and Isla who checked in with us regularly and Margaret who sorted absolutely everything for our mortgage and gave us various options and explanations. Highly recommend for both buying and selling.

Robyn · 10 April 2026

★★★★★ 5/5

Google

Jodi was excellent at arranging and communicating the repairs at our rental property. No drama, everything checked and repaired.

John · 19 September 2026

★★★★★ 5/5

Google

Catherine and the team have been first class in the sale of my property, from arranging the viewings and dealing with them on my behalf to giving me financial advice, nothing was too much trouble. An amazing friendly team who made the sale process much easier than I thought. I would recommend them without hesitation. Thanks to all the team.

David · 10 October 2025

★★★★★ 4/5

Google

Thank you to Jodi who kept me informed when there was a problem with a kitchen appliance. An engineer was called promptly and when a new appliance was needed, Jodi speedily organised this and it was replaced very quickly.

Pamela · 10 April 2026

★★★★★ 5/5

Google

I had a very good experience with this agency. Olivia and Niall were very helpful.They made sure my family and I settled in well into our apartment. They were very helpful and patient and kept us updated every time.

Funmilola · 10 April 2026

★★★★★ 5/5

Google

Thanks to Jodi Cullen from the Greenock branch in assisting with recent water damage to the property. Great communication and help in giving advice during this stressful time. Thanks again.

RICHARD · 10 June 2026

★★★★★ 5/5

Google

Many thanks to Catherine, Kieren and the rest of Team at Greenock - 1st class (or 5 star!!) service from start to finish from everybody involved - making what can be a stressful time in to an extremely positive experience. Professional, courteous, patient and relaxed - all served with a side of good humour and experience. Please do not hesitate to use them as your Agents - they won't disappoint.

Paul · 3 May 2025

★★★★★ 5/5

Google

I’m absolutely thrilled with my new apartment, and I owe a huge thank you to Niall and Olivia for making the entire process seamless and stress-free! From the very beginning to the moment I collected the keys, they were professional, attentive, and incredibly supportive. Their communication was prompt and clear, ensuring I always felt informed and confident at every step. They went above and beyond to accommodate my needs, turning what could have been a daunting journey into a truly enjoyable experience. I couldn’t have asked for better letting agents, Niall and Olivia made securing this apartment effortless, and I’m so grateful for their dedication. Highly recommend their services to anyone looking for a smooth and hassle-free experience.

Bumzy · 21 December 2024

★★★★★ 5/5

Google

Fantastic service from Slater Hogg Greenock. Catherine, Isla and Stacey were amazing at arranging our viewings. Catherine was so organised in bringing us to a closing date and exceeding our expectations. Highly recommended

Andy · 10 April 2026

★★★★★ 5/5

Google

Had a great experience selling my home with Slater Hogg, particularly Stacey & Isla who showed a genuine care in the sell of our home & were keen to help find our forever home. The communication from both Stacey & Isla has been great & they're a credit to the company.

Christie · 2 November 2025