Every review we hold for the Greater London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt is a pleasure to deal with such a serious and professional company. My special thanks to Lakhan Kudhail: he arranged a letting of just the flat I was looking for, at exceptionally short notice, last year. I rented it again from him this year. Mr Kudhail goes the extra mile; he solves problems; and his communication is superlative. Many thanks to Hamptons and Lakhan for their commitment, help and kindness.
Rolando · 16 April 2020
Agent replied · 16 June 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Lakhan has had such a positive impact on your experience with us. It is particularly great to hear communication was to a high standard and he was able to assist you for a second time . We take great pride in our people and look forward to sharing this feedback with Lakhan the team. Thank you again!
★★★★★ 1/5
GoogleAbsolutely useless from start to finish. Rented a flat through Hamptons Sloane Square and they may be helpful when first viewing a property, but everything quickly changes. They implied I may not have the right to live in the UK (despite providing a British passport), there were constant issues with the property which were badly handled by the maintenance team who are very difficult to contact (the property was actually unsafe at one point due to an old gas pipe that had not been closed off correctly), staff are actually quite passive aggressive, and finally I'm still waiting for my deposit to be processed despite having left the property over three weeks ago and extensive contact with their end of tenancy team. Terrible customer service- even if I found the perfect rental, if it was managed by Hamptons, I would run a country mile.
Giulio · 16 April 2024
Agent replied · 16 June 2024
Hi Giulio, We appreciate you taking the time to leave a review. We sincerely apologise for the experience you have had with us. Please send your contact details to Customercare@hamptons.co.uk and we will happily help rectify this matter.
★★★★★ 5/5
GoogleMy husband and I worked with Simon Horne at Hamptons and he was a joy to work with! He was very responsive and helpful at every turn. The process typically can be stressful, but he made every effort to make it as seamless as possible. I highly recommend Hamptons and Simon (especially if you are relocating from the US to the UK like we were)!
Taylor · 16 April 2020
Agent replied · 16 June 2024
Thank you for leaving us a review. We are delighted to hear Simon provided you with such a high level of service and in particular that communication was to a high standard. Feedback of this nature is very important to us and we look forward to making him aware of your review, thank you again.
★★★★★ 5/5
GoogleThank you to Saima Hasib at Hamptons Sloane Square, who assists with the management of my property while I live overseas. She is prompt and thorough with maintenance issues that arise, which is very much appreciated.
Valerie · 16 April 2025
★★★★★ 5/5
GoogleI had the pleasure of working with Natasha Asquith who from start to finish was so patient and professional. She managed not only the whole process with honest and clear communication but all my emotions too! (as this home was so important to me)
I was most definitely a challenging client but she navigated everything perfectly, without her I don’t think I’d be in my lovely new home today.
Thank you so much.
Emmaemmav · 16 April 2024
Agent replied · 16 June 2024
Hi Emmaemmav, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
★★★★★ 5/5
GoogleWilliam was a delight to work with. He helped us from start to finish with the whole process, honestly couldn't have asked for a better agent to be on our side.
J · 12 April 2025
★★★★★ 5/5
GoogleI don’t normally leave Google reviews but I can’t express my gratitude for my fantastic agent, Rosa. After dealing with quite a few agents who just didn’t understand what I needed and were a little unhelpful and then I met Rosa. Who not only found me my home but just made a tricky transaction seamless and guided me through the process. I would highly recommend for anyone looking to buy or sell - thank you!
Olivia · 16 April 2025
★★★★★ 5/5
GoogleI was looking for a house to rent and came to contact with Hamptons. Charlie was great, friendly, very thorough and knew what my standards were. Very happy to have met him, If anyone is finding a place to rent around Chelsea, Hamptons is the place to go. Ask for Charlie Blurton, 10/10 would recommend
Louiz · 16 April 2019
Agent replied · 16 June 2024
Thank you for taking the time to leave us a review. We take customer service very seriously and are delighted to receive such positive feedback about Charlie. We take great pride in our people and are pleased to read he provided you with a 5* service. Thank you again!
★★★★★ 1/5
GoogleI am a renter with Hamptons, and I really enjoyed my initial experience with them. First, they only provided one key when I moved in, and the porter was concerned that they did not have a spare. I had an incident where a maintenance worker gave my key to the porter and gave me the wrong apartment number. Leaving me completely stranded out of my apartment. I ended up having to book a hotel to wait for the porter who was on duty to come in the next day and tell us that they told him a different apartment number. I had to pay an unnecessary expense out of pocket. When I tried getting Hamptons involved, they were not responsive and still have not offered any solution or help in the matter.
Rebekah · 16 April 2023
Agent replied · 16 June 2024
Hi Rebekah. We are extremely sorry to hear about this. Please would you send an email to Customercare@hamptons.co.uk with your contact details and we will do our best to make it up to you.
★★★★★ 5/5
GoogleIt was a pleasure dealing with Pierce while looking for an investment property to purchase. He was always on hand with advice and was always happy to go out his way to help wherever necessary. Highly recommended!
Alexis · 16 April 2025
Agent replied · 16 June 2024
Thank you for taking the time to leave us a review Alexis. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleJosh was very helpful during our property search. Would highly recommend him to anyone looking to let a property.
Ivo · 16 April 2025
★★★★★ 5/5
GoogleSo wonderful to work with Hampton’s, in particular working with Joshua. Very professional, hard working and most importantly happy! Thank you for everything!
Ellie · 17 August 2025
Agent replied · 26 December 2025
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJoshua Ellis at Hamptons was excellent.
He is so kind and friendly. He found me a flat very quickly. When i ask something about paper works and the other things about property via e-mail he answers in 5 minutes. This really amazing. He is the best :) thank you again.
S · 16 April 2024
Agent replied · 16 April 2026
Thank you for your review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleOur experience with Pierce Eaton of Hamptons was entirely positive. Responsive and helpful throughout. Professional and yet warm, highly recommended.
Tom · 16 April 2025
Agent replied · 24 August 2024
Hi Tom, we are delighted that you enlisted Hamptons Estate and Letting Agents Sloane Square and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
Google5* for the sales team in Sloane Square! (Cezary, Pierce, Helen-Louise and Mark)
Amazing service from start to finish, endless amounts of knowledge of the property market and local area and very responsive to any questions I had.
Would highly recommend this team!
John · 16 April 2024
Agent replied · 16 June 2024
Thank you for taking the time to leave us a review John. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleJames, Joshua and Fred at Hamptons Sloane Square provide a very professional service. They are responsive always helpful.
BB · 26 April 2025
Agent replied · 26 December 2025
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Hamptons Customer Care.
★★★★★ 5/5
GoogleI rented an apartment in Gelsea Bridge Wharf three months ago, and the treatment was more than wonderful. They are really respectful. I would like to thank all the company's employees, especially Miss Romana, for these services and nice dealings. I advise everyone to deal with them .
Mazen · 16 April 2022
★★★★★ 5/5
GoogleJoshua Ellis at Hamptons was excellent.
He is so kind and friendly. He found me a flat very quickly. When i ask something about paper works and the other things about property via e-mail he answers in 5 minutes. This really amazing. He is the best :) thank you again.
S · 17 June 2023
Agent replied · 16 June 2024
Thank you for your review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleGreat experience from start to finish. Moved in just over a week after first viewing. Lakhan was professional and courteous throughout - thank you.
Mark · 16 April 2019
Agent replied · 16 June 2024
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service. We take great pride in our people and look forward to sharing your review with them. Thank you again!
★★★★★ 5/5
GoogleCatherine at Hamptons was a real star! Even though we were buyers rather than her selling clients, she was the ultimate professional, going above and beyond to ensure the process worked as smoothly as possible for everyone involved. By far one of the best sales consultants I've worked with.
Alex · 16 April 2023
Agent replied · 16 June 2024
Thank you for your positive feedback of Hamptons Estate Agents Sloane Square. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
★★★★★ 5/5
GoogleI had to make an urgent move because of health concerns. Thanks to Charlie, finding the new place and the overall process went very smooth and quick. He very kindly and professionally managed my impatience:) and helped me all through the stages before and after my move. Sincere thanks for all his efforts.
N · 16 April 2016
★★★★★ 5/5
GoogleHamptons really drove the process to sell my property and ensure everything aligned to enable the sale to go through swiftly. A great experience.
Jackie · 16 April 2024
Agent replied · 16 June 2024
Hi Jackie, we are delighted that you enlisted Hamptons Estate and Letting Agents Sloane Square and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleJada maintained a good balance between professionalism and affability, she was very attentive and quick to respond. The whole process of renting a property went very smoothly with Hamptons and we couldn't have asked for any better service.
James · 16 April 2023
Agent replied · 16 June 2024
Thank you for your positive feedback of Hamptons Estate Agents Sloane Square. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
★★★★★ 5/5
GoogleHamptons Sloane street are fantastic. We recently moved to a rented accommodation with them and the process was seamless. Jada in particular was so helpful every step of the way. Recommend them highly
Natasha · 16 April 2023
Agent replied · 16 June 2024
Hi Natasha, we are delighted that you enlisted Hamptons Estate Agents Sloane Square and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
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