Every review we hold for the Greater London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a landlord letting my property through Hamptons, I recently faced a challenging situation with a tenant who ceased paying rent and threatened to remain in the property beyond the agreed exit date. It was a stressful and complex scenario, but thanks to James Pearce and his exceptional team, the matter was resolved smoothly and with an outcome better than I could have hoped for.
James was nothing short of outstanding, highly professional, supportive, and incredibly kind throughout the process. He kept me fully informed with regular updates, where needed on a daily basis, and provided clear, reliable guidance rooted in a solid understanding of property law.
What stood out most was James’s calm, respectful, and determined approach in managing a difficult situation. Through his efforts, the property was vacated ahead of schedule and in excellent condition, and he went on to secure an outstanding new tenant soon after.
I am deeply grateful for James’s expertise, diligence, and unwavering support. With professionals like him at Hamptons, I can confidently say that, as a landlord, you are truly in the best possible hands.
Elena · 30 May 2025
Agent replied · 26 December 2025
Thank you so much for your kind words and for entrusting us to handle this challenging situation. We are thrilled to hear that James and our team were able to provide exceptional service and resolve the matter smoothly. We pride ourselves on our professionalism, expertise, and determination, and we are grateful for your recognition. Kind regards, Lucy, Hamptons Customer Care.
★★★★★ 5/5
GoogleI would highly recommend Josh Ellis to anyone looking to rent around the area he made the whole process incredibly stress free and enjoyable. I am certainly not an easy customer to please, and I don’t normally leave a review, but I had to share what a pleasure it has been working with him. The flat sadly wasn’t the right location, but he gave such great advice and has been incredibly patient! Thank you again for all your help
Ana · 16 April 2025
Agent replied · 16 April 2026
Thank you for your kind words! It was a pleasure assisting you in the rental process. I strive to make the experience stress-free and enjoyable for all my clients. I am sorry the flat wasn't the right location, but I am happy I could provide helpful advice and be patient throughout. Thank you for choosing Josh Ellis for your rental needs. Kind regards, Lucy, Hamptons Customer Care.
★★★★★ 5/5
GoogleI cannot thank the Hamptons team at Sloane Square enough. From the start with Helen-Louise to the getting the house over the line with completion with Pierce the team have been fantastic.
Over the past few months Pierce has been helping with us get the house ready for the final stages of the sale, dealing with other contractors when we couldn’t and has just been such a support.
With great thanks and appreciation.
Darren · 16 April 2025
Agent replied · 24 August 2024
Thank you for your wonderful review Darren. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleChris Holliss at Hamptons Sloane Square helped us from our initial search, finding us the property we went onto buy, always on hand to guide us through the whole process from start to completion. We found him to be amazing, unbelievably helpful and professional with everything and would recommend Chris and Hamptons to anyone looking to buy or sell in the area.
Pilar · 16 April 2025
Agent replied · 23 October 2024
Hi Pilar, we are delighted that you enlisted Hamptons Estate and Letting Agents Sloane Square and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleHuge thanks to Charles Hunt for making the whole process of renting a flat so smooth from start to finish. They were incredibly helpful, responsive, and supportive every step of the way, always available to answer my questions and guide me through everything. Truly appreciate the care and professionalism. Highly recommend!
Polina · 12 July 2025
Agent replied · 26 December 2025
Thank you for taking the time to leave such a kind review! It was our pleasure to provide you with a seamless and supportive renting experience. Your satisfaction is our top priority, and we look forward to serving you again in the future. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJoshua provided excellent service to our family when we expressed interest in a property advertised as a short let. He understood our tight timeframe and responded quickly. The exchange of documents was handled professionally and he was particularly patient when we made some mistakes. Joshua was professional, friendly and helpful and I would recommend him.
Debbie · 16 April 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave us a review! We're so glad to hear that Joshua provided excellent service and was able to help you with a short let property. We pride ourselves on our professionalism and personal touch, so hearing that Joshua was friendly and patient means a lot. We appreciate your recommendation and hope to work with you again in the future! Kind regards, Lucy, Hamptons Customer Care.
★★★★★ 5/5
GoogleI had the privilege of working with Ali for a rental. He is such a gentleman, kind and professional. I absolutely recommend Ali and thank you for all your help.
Mert · 26 November 2025
Agent replied · 26 December 2025
Thank you so much for your kind words! We are glad to hear that you had a positive experience working with Ali. We strive to provide excellent service and we are grateful for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had an exceptional experience working with Will Neville-Smith. From start to finish, he demonstrated outstanding professionalism and attention to detail. Will made the entire process seamless and stress-free, providing regular updates and ensuring that all my needs were met. His knowledge and expertise were clear at every step, and he went above and beyond to secure the best possible outcome for me. I highly recommend Will to anyone looking for a dedicated and trustworthy professional who truly cares about delivering the best service. Thank you, Will, for your excellent work!
Edward · 12 April 2025
★★★★★ 5/5
GooglePierce was wonderful. He allowed us access without any problems many times. He was warm, efficient and friendly. He kept us informed and even went to the house on Sunday to check certain things had been done. Highly recommend him as an agent.
Gillian · 16 April 2025
Agent replied · 24 August 2024
Thank you for your review Gillian. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleI have had all experiences with agents over the years, more often than not, negative ones but our interactions with Charles was much the opposite. Phenomenal experience which made the process a positive one, really refreshing.
Thanks - Charles
Robin · 16 April 2025
Agent replied · 16 April 2026
Thank you for your positive review! We strive to provide exceptional service and it makes us happy to hear that you had a phenomenal experience with our agent Charles. Kind regards, Lucy, Hamptons Customer Care.
★★★★★ 5/5
GoogleJosh Ellis was extremely helpful with my rental search, I cannot recommend him highly enough! He made the whole process totally stress free, thanks to his professionalism and patience! Thank you again for all your help
Ollie · 12 April 2025
Agent replied · 9 September 2025
Thank you for your kind words! We strive to make the rental search process stress-free for our customers with the help of our professional and patient team members like Josh Ellis. We truly appreciate your recommendation. Kind regards, Lucy,, Hamptons Customer Care.
★★★★★ 5/5
GoogleI have successfully rented through Hamptons and found their team extremely professional and helpful. I have been dealing with several team members over the years but recently with James Pearce I found a brilliant interlocutor who is able to address promptly every aspect of the tenancies
Valentina · 10 April 2026
Agent replied · 16 April 2026
Thank you for leaving such a positive review! We're thrilled to hear that our team at Hamptons has been professional and helpful during your rental process. We appreciate your loyalty and are glad that James provided excellent customer service. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleCharles from Hamptons was always helpful and súper profesional. And he was a very nice person to deal with. I wish all other Agents were like him. Thank You so much Charles
Paloma · 12 May 2025
Agent replied · 9 September 2025
Thank you for your kind words, we are thrilled to hear that Charles provided fantastic service and professionalism. We strive to provide exceptional experiences for our customers and we are grateful for your feedback. Have a great day! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving had to deal with a well know agent in my last letting in central London I was not looking forward to my new letting search. The last experience was awful the agents were so rude and careless that I was dreading the search for new accommodation. I have now found and rented a wonder full flat via james from the Sloane Square branch . The whole experience was dealt with transparently, honestly and efficiently- I could not be more pleased nor recommend them and james more highly
Riaz · 16 April 2025
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review Riaz. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleCharles Hunt was very friendly and communicative, he was easy to work with and made the process run in a smooth and efficient manner.
Jasmine · 6 April 2025
Agent replied · 26 December 2025
Thank you so much for your positive feedback! We are thrilled to hear that Charles provided you with an exceptional experience. Our goal is to always make the process easy and efficient for our customers. Best wishes, Lucy, Hamptons Customer Care.
★★★★★ 5/5
GoogleMark and the team were amazing at selling my flat. They gave great advice throughout the process and really did an amazing job to get an amazing price! We had 2 offers over asking within a week of marketing the property. Will definitely be using again!
Molly · 16 April 2024
Agent replied · 16 June 2024
Thank you for your review Molly. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleHamptons have been great renting my apartment for many years.
And in selling my apartment recently they were truly excellent from start to finish. William Neville-Smith who worked on the successful sale was truly wonderful and did so many things to help the sale complete. He was excellent
Geoff · 26 November 2025
Agent replied · 26 December 2025
Thank you for your kind words and for trusting us with your property. We are thrilled to hear that our team, especially William Neville-Smith, provided excellent service throughout the renting and selling process. We strive for excellence and are pleased to have helped make your experience a positive one. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJoshua from the Sloane Square branch has been incredibly helpful with my house-hunting process, promptly arranging viewings every time I inquired. He is also very friendly and easy to talk to, making communication with the landlord smooth when negotiating the offer. I didn't end up renting the flat purely due to the flat location, not the service. I will recommend him if anyone is looking flats around the area!
H · 16 April 2025
Agent replied · 24 August 2024
Hi, we are delighted that you enlisted Hamptons Estate and Letting Agents Sloane Square and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleI had a great experience working with Pierce Eaton from Hamptons. From the beginning, Pierce very clearly understood my specifications and found me my dream home! He was very patient, responsive and informative. During negotiations, he was super helpful and communicative and guided me through the entire process. I highly recommend working with Pierce- he is extremely professional and a pleasure to work! Thank you so much!
Elena · 16 April 2025
Agent replied · 16 June 2024
Thank you for your positive feedback of Hamptons Estate and Letting Agents Sloane Square. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
★★★★★ 5/5
GoogleThe Sloane Square Office has been looking after my two properties for 19 years and Glen Ford and his team have been proficient, helpful, understanding and polite.
That is why I have remained with them.
Angela Abou Alwan
Ellie Marsters is my latest Property Manager I am very happy with her professionalism and friendly attitude. Infact the whole Sloane Square team are the reason I have remained with this Hamptons office for over 21 years.
Angela Abou Alwan
Angela · 16 April 2019
Agent replied · 16 June 2024
Thank you for taking the time to leave us a review. Customer service is very important to us and as a result it is wonderful to hear that the team have had such a positive impact on your experience. It is particularly wonderful to hear that you feel supported throughout the process, we look forward to sharing your feedback with the team. We hope the next 21 years are just as successful, thank you again!
★★★★★ 5/5
GoogleExcellent time working alongside Joshua Ellis for a rental on behalf of my client. He was supportive and effective in a timely manner. he respected boundaries with clients and built a good rapport with us all. Will definitely be working with him in the near future and will happily recommend him to others. Thank you again Joshua!
Marisa · 13 July 2025
Agent replied · 11 August 2025
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJames Pearce provided us with invaluable advice as to how to modernise and renovate our flat in Chelsea and thereafter what furniture and fittings were required to tenant the property. His knowledge of the area and his general property advice was brilliant .
Barry · 26 November 2025
Agent replied · 26 December 2025
Thank you for your kind words, we are delighted to hear that James Pearce provided you with invaluable advice for your property in Chelsea. Our team takes pride in their knowledge and expertise and we are glad it was of great help to you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMark and the team were amazing at selling my flat. They gave great advice throughout the process and really did an amazing job to get an amazing price! We had 2 offers over asking within a week of marketing the property. Will definitely be using again!
Lilly · 28 November 2023
Agent replied · 24 August 2024
Thank you for your review Molly. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleSimply superb service offered by Nat and his team in The Sales Office. I have recommended them on several occasions to friends and investors either looking to sell or buy. They are thoroughly professional and deliver the service they offer. The fees are very reasonable and the whole selling and buying process is very clear and transparent for all. Quite clearly the best agents in the area if your looking to sell or buy.
John · 16 April 2019
Agent replied · 16 June 2024
Thank you for taking the time to leave us a review. We take great pride in our people and the service they offer so are delighted to hear you had such a positive experience with Nat and the team in Sloane Square. Thank you again!
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