Trusted Agent profile

William H Brown Great Yarmouth reviews

2.5

★★★★★

1,445 reviews across 2 platforms

3 Hall Quay, Great Yarmouth, NR30 1HX, Great Yarmouth NR30 1HX

William H Brown's Great Yarmouth office at 3 Hall Quay is rated 2.5 out of 5 across 1,445 reviews on two platforms, including 263 Google reviews rated 4.7. The 1,182 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

263

Reviews on Google

This office

Trustpilot logo

1,182

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.

1/5

Trustpilot

Do not use at all

Do not use at all - they are useless !

Candice · 29 November 2021

5/5

Trustpilot

I find the staff and service they…

I find the staff and service they provide wonderful. Titans goes over and above to help you.

Islay · 14 February 2020

1/5

Trustpilot

Failed to turn up for valuation…

Failed to turn up for valuation appointment, waste of time and energy

Michelle · 19 May 2021

1/5

Trustpilot

Awful communication

Awful communication. Have to chase for any news. Just an awful organisation. Had to deal with Mildenhall branch, Gwen.

James · 14 September 2018

5/5

Google

Charlie and abi couldn't have have done more to have helped with su h smooth service

Gareth · 24 October 2019

1/5

Trustpilot

Swaffham branch

Swaffham branch. No feedback. Unprofessional. Unhelpful. No thankyou or contact on completion. Disappointing. Buyer beware.

Stephen · 30 December 2019

1/5

Google

Rating only, no written review.

Amber · 3 November 2025

Agent replied · 10 November 2025

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing EAComplaints@Connellsgroup.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Successful purchase

All good although communication could have been more effective at times.

Claire · 25 November 2020

1/5

Trustpilot

Didn’t pay our money back totally…

Didn’t pay our money back totally unsatisfied

Ricky · 20 August 2021

1/5

Trustpilot

Sara Nelson hate foreign

The person from company Sara Nelson Treat foreign tenants as animalsShe hate foreignEvery time she lie.

Mike · 12 April 2018

1/5

Trustpilot

Disgraceful company

Disgraceful company. very unprofessional and greedy company. I would never use them.

Amer · 19 April 2020

1/5

Trustpilot

Absolutely awful poor communication and…

Absolutely awful poor communication and incorrect information given on several occasions through out my purchase

Stevie · 2 October 2018

1/5

Trustpilot

King's Lynn office

King's Lynn office. Incompetent and compulsive liar's

Lee · 21 June 2021

1/5

Trustpilot

They are a rip off company

They are a rip off company. Stay clear away from them.

Jo · 12 September 2019

1/5

Trustpilot

Awful and Unprofessional.

Awful and Unprofessional.Pick any other letting agency.

Matyas · 5 October 2020

1/5

Trustpilot

Don’t use them.

Umar · 21 July 2025

1/5

Google

Rating only, no written review.

Kemisola · 10 July 2025

Agent replied · 8 September 2025

Thanks for reaching out and we’re sorry if things didn’t go smoothly. We’d like to understand more, just drop us an email at complianceresidential@sequencehome.co.uk and we’ll take a closer look.

1/5

Trustpilot

useless

useless! Very bad service! Never again!

Andra · 3 April 2020

5/5

Google

Great customer service from charley in lettings

Tammie · 24 October 2019

4/5

Google

Always friendly and helpful

Dave · 24 October 2019

1/5

Trustpilot

Incompetent

Incompetent. Appalling service

Karen · 21 September 2018

1/5

Google

Rating only, no written review.

Simin · 26 November 2024

5/5

Google

Rating only, no written review.

Haydar · 15 October 2024

5/5

Google

Rating only, no written review.

Iain · 23 August 2024

Agent replied · 22 October 2024

Thanks Iain for your 5* review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read William H Brown's Google reviews

Questions about William H Brown Great Yarmouth

How many reviews does William H Brown Great Yarmouth have?

William H Brown's Great Yarmouth office has 1,445 reviews across two platforms: 263 on Google, 1,182 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is William H Brown Great Yarmouth's rating?

William H Brown Great Yarmouth is rated 2.5 out of 5 across all 1,445 reviews, and 4.7 out of 5 on Google from 263 reviews, checked 9 October 2026.

Where is William H Brown's Great Yarmouth office?

William H Brown Great Yarmouth, 3 Hall Quay, Great Yarmouth, NR30 1HX, Great Yarmouth NR30 1HX.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.