1/5
Do not use at all
Do not use at all - they are useless !
Trusted Agent profile
★★★★★
1,445 reviews across 2 platforms
3 Hall Quay, Great Yarmouth, NR30 1HX, Great Yarmouth NR30 1HX
William H Brown's Great Yarmouth office at 3 Hall Quay is rated 2.5 out of 5 across 1,445 reviews on two platforms, including 263 Google reviews rated 4.7. The 1,182 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
1/5
Do not use at all
Do not use at all - they are useless !
5/5
I find the staff and service they…
I find the staff and service they provide wonderful. Titans goes over and above to help you.
1/5
Failed to turn up for valuation…
Failed to turn up for valuation appointment, waste of time and energy
1/5
Awful communication
Awful communication. Have to chase for any news. Just an awful organisation. Had to deal with Mildenhall branch, Gwen.
5/5
Charlie and abi couldn't have have done more to have helped with su h smooth service
1/5
Swaffham branch
Swaffham branch. No feedback. Unprofessional. Unhelpful. No thankyou or contact on completion. Disappointing. Buyer beware.
1/5
Rating only, no written review.
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing EAComplaints@Connellsgroup.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
Successful purchase
All good although communication could have been more effective at times.
1/5
Didn’t pay our money back totally…
Didn’t pay our money back totally unsatisfied
1/5
Sara Nelson hate foreign
The person from company Sara Nelson Treat foreign tenants as animalsShe hate foreignEvery time she lie.
1/5
Disgraceful company
Disgraceful company. very unprofessional and greedy company. I would never use them.
1/5
Absolutely awful poor communication and…
Absolutely awful poor communication and incorrect information given on several occasions through out my purchase
1/5
King's Lynn office
King's Lynn office. Incompetent and compulsive liar's
1/5
They are a rip off company
They are a rip off company. Stay clear away from them.
1/5
Awful and Unprofessional.
Awful and Unprofessional.Pick any other letting agency.
1/5
Don’t use them.
1/5
Rating only, no written review.
Thanks for reaching out and we’re sorry if things didn’t go smoothly. We’d like to understand more, just drop us an email at complianceresidential@sequencehome.co.uk and we’ll take a closer look.
1/5
useless
useless! Very bad service! Never again!
5/5
Great customer service from charley in lettings
4/5
Always friendly and helpful
1/5
Incompetent
Incompetent. Appalling service
1/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
Thanks Iain for your 5* review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's Great Yarmouth office has 1,445 reviews across two platforms: 263 on Google, 1,182 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
William H Brown Great Yarmouth is rated 2.5 out of 5 across all 1,445 reviews, and 4.7 out of 5 on Google from 263 reviews, checked 9 October 2026.
William H Brown Great Yarmouth, 3 Hall Quay, Great Yarmouth, NR30 1HX, Great Yarmouth NR30 1HX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.