5/5
Brilliant service from all, especially Georgia

Trusted Agent profile · Great Yarmouth
★★★★★
175 reviews across 4 platforms
14 Regent Street, Great Yarmouth, NR30 1RN, NR30 1RN
Bycroft Residential's office in Great Yarmouth, at 14 Regent Street, is rated 4.3 out of 5 across 175 reviews on four platforms, including 146 Google reviews rated 4.3.
146
Reviews on Google
This office
26
Reviews on Facebook
This office
2
Reviews on Yell
This office
1
Reviews on Trustpilot
Business-wide
Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
5/5
Brilliant service from all, especially Georgia
5/5
We've been on the moving journey with Bycroft for 3 years now, and would highly recommend them. We first marketed our home in 2019, and have been through what can only be described as a complete rollercoaster of a journey, battling the housing market through Covid and loosing both onward purchases and buyers. I've spoken to the team regularly during the last few years now, and every time they have been nothing but professional, friendly and happy to help with whatever query or issue we may be going through at the time (there were many!) We finally completed on a property we love last week and can't thank Nick, Michele, Gemma and the team enough for all they have done in supporting us through this crazy journey.
Thank you Neely for your kind review. We are so pleased we finally got you into your new home & we wish you & your family all the best for the future. 💚
5/5
Bycroft's have been excellent from start to finish. The sale itself did not go as smoothly as expected due to issues further down the sales chain. However Michelle did an exceptional job in chasing 3rd parties to ensure we were updated throughout the process. Great service from a great team. Thank you.
5/5
A very professional service from start to finish,Michelle kept us informed weekly as it was a difficult chain Would totally recommend well done Thank you Janette & David
5/5
Great service from everyone at Bycrofts throughout the whole sale process. Chose Bycrofts because of all the help Michele gave my sister when she was buying her new property. Michele is fantastic, so easy to talk to and goes above and beyond. All the problems that arose she helped me through and kept me sane through everything. Thank you so much.
5/5
Had a great experience selling with Bycroft, they were always in contact updating and always answered promptly when I had any questions for them. I mostly dealt with Jack and Michele who were both so lovely and helpful. Wouldn’t hesitate to recommend!
5/5
Michelle, Tia, and the team at Bycroft were very helpful and supportive in the purchase of our new home. Everyone at Bycroft responded to enquiries in a professional and friendly way, relaying information quickly and effectively among the various parties, and making the whole process go as smoothly as possible. Thanks!
5/5
I have used Bycroft’s Estate Agents, Great Yarmouth for many years to manage a buy to let property I owned. They have always provided excellent support and the staff are professional, very knowledgeable and extremely helpful. Particular ‘shout out’ to Louise Dyer for her friendliness, helpfulness and support, she is an asset to the company.
5/5
My son, James, and I can't thank the Lettings team enough for going over and above last week! A special mention goes to Lucy Cambridge and Diana Hill. Bycroft Lettings are a wonderful family estate agency and we would highly recommend them for rentals.
5/5
Me and my partber recently went through bycroft to rent a property, we had georgia , she was very friendly and helpfull through the whole process and explained everything really well which made the process very smooth. Would use again if we had too
5/5
Bycrofts estate agents in great yarmouth have sold our property for us, I can honestly say how helpful & professional the team at Bycrofts are, I would thoroughly recommend this estate agents to anyone else. A*
5/5
Michelle was brilliant in the after sales really supported us through the process
5/5
The only agent in the area worth using. Brilliant, professional, tailored, non-pushy advice and service throughout the process. Communication, especially from Tia, absolutely spot-on. Seeling / buying houses should not be stressful and Bycroft make sure that it isn't.
5/5
Choosing Bycroft for the sale of our house was a great decision. Sharon's enthusiasm, expertise, and knowledge of the area were invaluable! They are all very friendly, professional, and helpful. From start to finish, their communication was excellent and the valuation of the property was spot on. The level of post-sale support Michele provided was above and beyond what I have experienced with other agents. Michele kept me informed every step of the way and I would highly recommend .
5/5
The service from Bycroft has been fantastic from start to finish. Really friendly knowledgeable staff when viewing houses. Michelle has been particularly helpful in keeping us fully informed and answering questions throughout. Highly recommended!
5/5
Brilliant service from the team who supported us each step of the process right from the first contact about a quote. Nick who valued our house and guided us initially, Jack who answered many queries in the office and of course Michele who worked as a sales progressor were all top when it came to customer service, knowledge and professionalism. The sales progression was really key and I strongly believe we would not have survived the process without Michele's diligence, so would definitely look to these guys first if ever move house again.
5/5
We chose Bycroft as I have known the Principal for years and know him to be highly reputable, our sale was of a slightly unusual property in difficult circumstances. However the staff were highly professional and tireless in helping us reach our objective and find the best buyer for us. The viewings staff were immensely helpful, and Special Thanks to Michele Jones for her unfailing good humour in keeping us informed of progress and her tenacity in achieving an eventual sale completion. Highly recommended, I cannot speak more highly of this firm.
5/5
Tia, has been fantastic, when asked, she has found out all the answers to the questions I've had. She has kept me informed all the way so far of what's going on with our purchase. Great service.
1/5
VERY POOR EXPERIENCE!! Instructed to sell my property, very lazy and complacent with minimal communication (2 calls in 4 months) minimal marketing (never even put up a for sale board), so called experienced valuer gave one figure then issued contract with a lower one, didn’t seem to know what he was doing and has not been in touch since. Completely wasted our time when we tried to sell, and 4 months later only achieved one viewing which I’m doubtful of! AVOID!!!!!
We are very sorry you are not satisfied with the service received from us. Having reviewed the marketing of your holiday chalet, we can see that in the 14 weeks of advertisement we had attempted to make contact with you on several occasions and were not always able to reach you. We had spoken to you a few times to discuss the current market conditions and pricing of the property, which we altered twice to try and generate new interest. The viewing that took place on the property was genuine, which we provided you with feedback on. We are sorry we were unable to secure a buyer for you on this occasion.
5/5
Bycroft handled the sale of my late Mother's house on behalf of myself and my brother. It was all handled professionally and as I live abroad, the staff kept me upto date through out the whole process.
5/5
I used Bycroft for both probate valuation and finally, selling a property. They were very professional and friendly, with very prompt service. They kept me very well informed every step of the way and dealt with all viewings. I can wholly recommend their services
5/5
Absolutely EVERYTHING!!.....from the first point of contact. Punctuality on viewings and appointments. Regular updates throughout the whole process. A very professional approach in all matters. The ability to liaise between all the different parties. We have made 4 sales and 2 purchases all with Bycroft in the last 4 years. We cannot speak high enough of them and recommend without hesitation. Special thanks to Michele Chris and Nick
Many thanks for your kind comments, they are greatly appreciated. Thank-you.
5/5
Good service but special thanks to Especially Michelle what a asset you are, Thanks for all the updates and assistance with hurrying things along
5/5
Bycroft’s were my second agent and really helped to get my house sold. Michelle and the after sales team were honest and patient with all my questions. They definitely helped make a stressful process more bearable!
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