Trusted Agent profile · Great Dunmow
Verified
★★★★★
485 reviews across 2 platforms
Barclay House, 1-3 High Street, Great Dunmow, CM6 1UU
Part of Intercounty, see every office.
Intercounty's office in Great Dunmow, at Barclay House, is rated 4.7 out of 5 across 485 reviews on two platforms, including 432 Google reviews rated 4.8.
Every review we hold for the Great Dunmow office, from every platform, shown as written. First names only.
5/5
GoogleI have had a friendly conversation with Clare. She was helpful and excellent with building rapport. Her advice for a first time renter was very knowledgeable and insightful, an eye opener for me especially arranging an appointment to view. So far, a very positive experience. Thank you!
5/5
GoogleTom Ogden really nice person who helped us a lot during our process, I really recommend everyone to work with him and his colleagues.
5/5
GoogleKatie did a fantastic job in managing the new tenancy for me. She kept me informed of progress a dealt with issues swiftly and efficiently. Great job!
5/5
GoogleAbbie and Eugenio were fantastic throughout my recent relocation. Their communication was excellent and they made the whole process smooth and seamless. They are an asset to Intercounty. …
5/5
GoogleUpon viewing a property I had met with Tom witch made getting the property nicer as he was respectful as well as understanding
5/5
allAgentsBrilliant service. Doug was
Brilliant service. Doug was so helpful and efficient and made the transaction run very quickly and smoothly. We are very grateful to have had him on side.
5/5
Googlefrom the start to this point in the process it has been a pleasure dealing with Lisa at your branch she clearly lives the intercounty ethos and has made what can be a real stressful situation a breeze looking forward to moving into the area and starting a new grand adventure in the area 5* you are an asset to Intercounty
5/5
GoogleI had an excellent experience with this letting agency! Their team was incredibly professional, responsive, and helpful throughout the entire rental process. They made finding and securing a property a smooth and stress-free experience. I appreciate their attention to detail and friendly approach. Highly recommended!
1/5
allAgentsMissold
Went to view was told by Intercounty that although the property was advertised for Short Term the Landlord 'always does long term' and that I needed to be quick as there were other interested parties. 4 months later I get a notice to leave. When challenged Intercounty stated that 'Things change'. Landlord agreed that I could leave early but Intercounty still withdrew a full months rent from my account even though they said they would not. No Integrity, no scruples. BEWARE!!
5/5
GoogleIn the process of renting from Intercounty Great Dunmow - Lisa has been really responsive and helpful from the start.
5/5
GooglePurchased my house from Intercounty- Dunmow and have to say, everyone was professional and friendly from the outset, From Grace, to Dan and finally, Doug. I could not ask for more. …
5/5
allAgentsExcellent
It can be a very daunting task, selecting an estate agent to use for a house sale, and not wholly easy to determine the good from the not quite so good! We chose Intercounty after some deliberation, and are very pleased that we did. Any agent can take pictures, and post on Right Move with a description etc., but it's what follows that really matters. Of particular importance is their ability to continually monitor and manage the whole process from finding a buyer, through to exchange / completion. Intercounty were proactive, responsive, and helpful at every step of the way in selling our house in Great Dunmow. E-Mails / Phone calls, always responded to expediently and efficiently. I can wholly recommend Intercounty, particularly having had a really bad experience with the house we bought at the beginning of the year (where the seller used a certain online agency / and online coveyancers - so bad, we almost pulled out).
5/5
GoogleLisa has been brilliant! She is super helpful and extremely kind!! Overall our experience so far has been great!
5/5
GoogleVery welcoming helpful kind agency would highly recommend to find your property from them.
Always happy to help, Best Wishes, Lisa, Tom, and Rebecca
5/5
GoogleI had an outstanding experience with Intercounty Dunmow while purchasing my first home. Dan, Katie, and the entire team were consistently amazing. Their professionalism, responsiveness, and helpfulness made the entire journey smooth and stress-free. I highly recommend Intercounty Dunmow for their exceptional service.
5/5
GoogleGreat property letting service and great personal service from Tom Ogden, kept me informed at every stage of reletting.
5/5
GoogleI have viewed with Tom a lot recently and he has been extremely helpful and great to work with.
5/5
GoogleI have been renting a property for 4 months and been very impressed with Intercounty. Had a couple of problems with shower pump and water but the situation was …
1/5
allAgentsTerrible for tennants
Terrible for tennants everyone on my street hated them, tried to deduct �7 per light bulb out of deposit had to raise dispute, let's just say I hold all the evidence not them, they pray on the young and naive but not this time, this ones got a brain! My partner lost his job and was out of work for 4 months everyone who lost there job knows it can take up to 12 weeks for it to process but one of the workers called us benefit scroungers so when my husband found a new job earning x4 the rent we got out of their before they raised the rent on a property and service that's not worth it
1/5
allAgentsIntercounty is all about
Intercounty is all about profit, profit, profit, and they treat tenants with contempt. They deliberately mis-leased a property, claiming there was no noise problem and that the property would be cleaned before I moved in. Upon moving into the property, it was filthy. As soon as I started to raise concerns about the severe noise level with the neighbours, which was seriously affecting my family's life, they issued a notice to quit - in other words they ended my contact. It cost me nearly �6,000 to move and to lease another property, and my family was hellishly disrupted. I was present when an Intercounty agent showed a prospective tenant round the property - yes I even had to grant third parties access to the property when they issued the notice to quit and it was akin to history repeating itself when I heard the agent inform the lady that it was a quiet location and noise was not a problem. Intercounty also set such a high bar upon vacating the property that no one would ever be able to have their bond returned. Indeed, I know the person who vacated the property before me did not receive their bond and they also heavily criticised the tactics employed by Intercounty. This firm needs to be scrutinised by the regulators as it is not fit for purpose. They are actively ripping people off.
5/5
GoogleI had contacted several letting agents with my requirement etc. However, I was impressed by the professionalism, dedication to excellent customer service, flexibility and responsiveness of Intercounty. My contact (Natasha) ensured that I was kept informed about every property that came into their portfolio. The process from the first viewing all the way to move in was seamless. I cannot recommend this letting agent enough.
5/5
GoogleNatasha was extremely helpful and explained the rental process clearly - An excellent representative for Intercounty Dunmow.
5/5
GoogleFantastic service the rented out my 3 bedroom house on woodlands park within 2 days Lisa and the rental team were great very professional
Thank you for the very kind review
5/5
GoogleGreat service, Poppy Grace and Katie, really helpful and great with communication. A very friendly team, 5 ✨✨✨✨✨
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
