5/5
GoogleGreat service! They agents at Connells are really helpful and keep you in the loop throughout the entire process.
Trusted Agent profile · Great Charles Street Queensway
Connells Lettings Great Charles Street Queensway reviews
★★★★★
385 reviews across 1 platform
\t, 145, Great Charles Street Queensway, B3 3LP
Connells Lettings's office in Great Charles Street Queensway, at \t, is rated 3.8 out of 5 across 385 reviews on 1 platform, including 385 Google reviews rated 3.8.
Reviews
Every review we hold for the Great Charles Street Queensway office, from every platform, shown as written. First names only.
Google5/5
GoogleJoe Fletcher from Connells was fantastic. He’s just so proactive and ensured he shared the property options based on my requirement. Super approachable. 5 stars for excellent customer service!
5/5
GoogleBest Estate Agents in Town, had my eyes on a property for quite a while and Joe managed to secure us a fantastic deal in no time. Very professional, highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleReally bad service. I was waiting for half an hour under the snow and no one showed up without answering the phone calls and without letting us know. If it's for me i will never let them sell any house even a garage.
5/5
GoogleVery friendly and fast working agency! I recommend it to people who are in rush to find a new place! Also the apartment was cleaned and fresh looking,thank you for the fast response!PositiveProfessionalism
1/5
GoogleI've sent to them many emails but no responding I think they are very slow
5/5
GoogleHad a great experience with Connells, especially from Terri. Went above and beyond. Very professional.
5/5
GoogleMy experience as a new comer to the UK with connells estate agents was great.
5/5
GoogleGreat, detailed and thoughtful services by Amber and Olivia! I will have no hesitation to recommend their services to my friends in the future :)
1/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
We appreciate you sharing this with us. Kindly email us at complianceresidential@connells.co.uk with more details and we’ll be happy to assist.
4/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
1/5
GoogleWorst experience, promised to deliver some goods before I moved in but it’s been almost 2 weeks and not delivered. I would not recommend.
5/5
GoogleI used Connels Estate agents for the first time, I was really impressed with the professional and friendly service I received from Aisha. Would highly recommend these agents.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleHow to pay the rent to this agency? I DON T KNOW
4/5
GoogleQuick action and very polite only sometimes too busy .
5/5
GoogleThey are professional team , specially luca 👍 …
5/5
GoogleProfessional and really helpful through the whole process. Also a really friendly team can definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDidn't end up going for one of their flats - but the customer service was excellent, and the viewing was really well done.PositiveResponsiveness, Professionalism
5/5
GoogleThe staff here made it a personal project to get us an apartment we would like and negotiate on our behalf with the landlords
5/5
GoogleI am so glad Aisha and the Connells team to manage my flat well and speedy to lease it out!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJoe Connells is my apartment manager, i can attest his professionalism and passion for his duties.
5/5
GoogleGreat service, couldn't speak more highly of Joe Fletcher and the Lettings Team.PositiveResponsiveness, Professionalism
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
5/5
GoogleSo helpful and they stick to there word and never back out on what they going to with you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
