Trusted Agent profile · Grays

Griffin Residential Group Grays reviews

4.5

★★★★★ Excellent

658 reviews across 3 platforms

4-6 Queensgate Centre, Orsett Road, Grays, RM17 5DF

Griffin Residential Group's office in Grays, at 4-6 Queensgate Centre, is rated 4.5 out of 5 across 658 reviews on three platforms, including 652 Google reviews rated 4.5.

Google logo

4.5 / 5

652

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

3

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Grays office, from every platform, shown as written. First names only.

3/5

Google

Good at progressing a sale, not great at carrying out due diligence. They claimed to have a key ready for my surveyor and didnt have it on the day. They also didnt check the vendors claims to have fixed the gas supply. Now left with no gas on a property I have completed on, due to the vendor lying, so will have to take it up with them.

Daniel · 22 June 2018

5/5

Google

Robbie helped me secure rental property after all the struggle with property shortage in the market. Robbie found property as per my needs. He’s very professional and helpful in finding a new property in short period of time.

Heena · 24 September 2023

5/5

Google

I have given Griffin Residential 5stars because they have given us the smoothest journey soo far, they communicated the process all the way in clear and concise language, they are very very professional and pay attention to every detail. I will refer them to my family and friends. Thank you Griffin¡

Ayodele · 21 June 2022

5/5

Google

Best team ever . I am very grateful for the work done for our family. You helped us a lot in choosing the house as well as during the process.

Cristina · 21 February 2024

1/5

Google

Total waste if time, called the Grays office to ask about renting my property out and was told by the woman 'I may be able to help you I may not' when asked to speak with someone who can help the lady gave me the same answer in a not knowing voice. Total joke and went to another rental company. Won't ever be calling again

Darren · 22 June 2018

5/5

Google

The girls at Griffin helped us a lot. The process went very smoothly, except for a bit of stalling at the end, but that wasn't on them. Always polite and professional. Highly recommend this agency!

Irina · 24 September 2023

5/5

Google

We used Griffin estate agents to rent out our property when we moved abroad, they were very efficient if there was a maintenance problem to be sorted and when we decided to sell the property, they sold it within a week. Thank you Griffin for all your help.

Dan · 21 June 2022

5/5

Google

Robbie Lougheed at Griffin residential is the best, quick service, very trustworthy, a professional and great to work with. We could not be happier with the apartment we just secured with his help.

Paul · 24 September 2023

5/5

Google

The best service I have received from any estate agents, Robbie and Demi are outstanding and they went above and beyond. Truly grateful and happy with the service I received.

Dee · 23 November 2023

5/5

Google

Very professional service, friendly staff that listen, prompt communication via email/phone so you are kept up to date with developments, and for us a positive swift outcome with a letting property. After a very bad experience with a local competitor, I would happily recommend this team.

Marj · 21 June 2022

5/5

Google

Griffin have been so helpful with every step of our moving process so far. Amazing communication and speedy updates for and questions and queries we have had along the way. Such a relief compared to other experiences I’ve had in the past, couldn’t praise them enough!

Bryony · 21 June 2022

5/5

Google

Really pleased with the viewing Robbie gave me , he is very professional in what he does and answers any questions that I asked him

Lauren · 21 February 2024

5/5

Google

Hannah has provided excellent service. She came round to value our property and was very honest and likeable! When I go to market I will be contacting Hannah 100%.

Tracie · 23 November 2023

5/5

Google

Griffin estate mangers have the warmest ambiance. I’m especially thankful to Robbin who has made my house letting experience delightful. He’s been both professional and accommodating. Thank you, Robbin.

Blessing · 23 November 2023

5/5

Google

was really impressed with the service I received from Griffins especially from Kiera she was very helpful and polite. thank you for all your help Kiera.

Grace · 22 January 2024

5/5

Google

I've had the opportunity to meet 2 nice guys, Robbie and Kiera working for Griffin. They been very kind and transparent with all the informations. Highly recommend!

Eduard · 23 December 2023

5/5

Google

Demi leigh is really nice and lonely. Very helpful, friendly and informative able to give me all information I wanted to know. You need more staff like her

Saiful · 23 November 2023

1/5

Google

So many properties im interested in letting on the websites they advertise on (zoopla, Rightmove) but never hear anything back when I reach out. Every time I call the lettings team is never available. Always get told they’ll call me and they never do!

It’s · 21 June 2022

5/5

Google

Griffin Grays, I highly recommend!! The staff are very very helpful and kind and keep you updated every step of the way. Griffin have amazing property’s and brilliant customer service to help you with renting or buying a home very happy! Thank you griffin.

Cherise · 21 June 2022

5/5

Google

Abi took me round to lots of flats on Saturday and was really patient with me. I would 100% recommend all my friends to Abi at griffin.

Jessica · 23 November 2023

4/5

Google

Really good communication from Robbie, always very responsive and helpful. He has made the process easier and more straightforward than I’m sure it would have been otherwise!

Amy · 23 November 2023

5/5

Google

Everything you could ask for in an Agency. Flawless service from start to finish. Danny who dealt with our sale was was always contactable and made a normally stressful & draining process easy and flawless. Definitely worth the extra money!PositiveResponsiveness, Quality, Professionalism, Value

Kelly · 21 June 2022

5/5

Google

fitted me in last minute to view 3 properties, Very helpful and a prompt service, like the professionalism from every single person I interacted on the day. Thanks again

Alamgir · 24 September 2023

5/5

Google

It was a breathe of fresh air to be dealt with by Danny. He made the process really easy, super helpful and really responsive with any question and kept my mind and stress at ease all throughout! Thanks againPositiveResponsiveness, Quality, Professionalism, Value

Lovedetayling · 21 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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