5/5
TrustpilotJudy from the Sales Progress team was…
Judy from the Sales Progress team was absolutely wonderful. Really helpful in my recent purchase.
Trusted Agent profile
Wards Gravesend reviews
★★★★★
90 reviews across 1 platform
25-26 Windmill Street, Gravesend, DA12 1AT, Gravesham DA12 1AT
Wards's Gravesham office at 25-26 Windmill Street is rated 4.6 out of 5 across 90 reviews on 1 platform. The 90 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Gravesham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAn excellent, productive visit.
I simply requested a valuation, though not in a hurry to sell at this time. However, while knowing this, William Sargent still gave me 1.5hrs, of his time with lots of information along with very pleasant conversation. It was an excellent, productive visit.
1/5
TrustpilotI would not recommend
I would not recommend. They carried out tenant check out and missed a lot of damages by the tenant which cost me more after tenant has left. I receive communication from different staff which is confusing. I sent a complaint, till date, it has not been resolved.
1/5
TrustpilotAbsolutely unacceptable service from…
Absolutely unacceptable service from Wards.
Agent replied · 22 February 2026
Thank you for taking the time to leave us a review and we are sorry that you have been dissatisfied with the service that you have received. We understand that you have raised your concerns formally and they are currently being investigated by our Customer Support department who will be in contact with you in due course. Thank you for your patience in the meantime. Kind regards Wards
5/5
TrustpilotOutstanding Service and Guidance from Mim
I’ve had a fantastic experience working with Mim Higginson. She has been incredibly nice, patient, and helpful throughout the entire process. Mim always explains everything clearly and makes sure I fully understand each step, which has made working with the letting agency so much easier.
1/5
TrustpilotRented from this agent on isle of sheppey
Rented from this agent in the Isle of Sheppey. It was one of the most traumatizing experiences of my life. Ive only just gotten over the toll this entire situation has taken on me.
5/5
TrustpilotMaria
Maria, as Senior Sales Progressor at Wards Estate Agents, guided me with unwavering dedication. She was always prompt and proactive, keeping me informed at every twist, liaising seamlessly with both the buyers and our solicitor. Her warm, friendly reassurance transformed a stressful sale into a smooth, confidence-inspiring journey. Maria’s professionalism and genuine care made all the difference.
1/5
TrustpilotWalderslade branch: A purchase from hell.
I’ll try my best to make this as brief as possible, however the journey we have been through feels like a never ending nightmare. Me and my fiancé was accepted on our first home back in November 2024. We couldn’t be more proud of ourselves for managing to buy a house in this current climate, and still be in our early-mid 20s.
5/5
TrustpilotAn Agency that cares
I would like to thank all of the Wards Staff that I met in Margate, Victoria, Katy & Megan in particular. The service was good, reliable, friendly & although in the end I didn’t buy through them, they were outstanding.
5/5
TrustpilotVery happy with Wards Barnehurst
I'd just like to say it's been a pleasure engaging with Wards Barnehurst Branch regarding the sale of our house where we have lived for the past 25 years.
5/5
TrustpilotExceptional service experienced by the…
Exceptional service experienced by the whole team, but most recently Mim, who has dealt with my requests and queries promptly and professionally. She has made me feel like a priority by being attentive and understanding.
1/5
TrustpilotI would never use Wards estate agents…
I would never use Wards estate agents again or recommend them - they don’t care about the property, landlord or tenant.
5/5
TrustpilotI am impressed with the way she deals with all the questions professionally.
I am impressed with the way all property matters are dealt with by Maria Byrne. She is extremely competent and knowledgeable about rental market and her advice is always sound.
5/5
TrustpilotEllie Leen
I called Wards yesterday to enquire about a property and ended up speaking with Ellie Leen. What followed was not the usual transactional, slightly rushed conversation you might expect from an estate agent, but instead a calm, well-informed, and oddly reassuring discussion about everything from property details to mortgage options.
5/5
TrustpilotExcellent and honest service
An excellent and honest service from Wards. They gave me sensible advice and helped me sell our house whereas another local estate hadn't.
5/5
TrustpilotI have found MariaMedding very helpful
I have found MariaMedding very helpful. During whst is always a stress ful occasion , selling s property.
5/5
TrustpilotHillfield Villas
We have just exchanged on an excellent property we bought through Wards of Tenterden.
5/5
TrustpilotGood experience
I just sold my property through wards.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Wards Gravesend
How many reviews does Wards Gravesend have?
Wards's Gravesham office has 90 reviews across 1 platform: 90 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Wards Gravesend's rating?
Wards Gravesend is rated 4.6 out of 5 across all 90 reviews, checked 9 October 2026.
Where is Wards's Gravesham office?
Wards Gravesend, 25-26 Windmill Street, Gravesend, DA12 1AT, Gravesham DA12 1AT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.