Your Move Gravesend reviews

★★★★★ 5/5

Google

Holly, Very active and hardworking, Nice Experience.

Alanamu · 20 March 2025

★★★★★ 5/5

Google

Very friendly and warm atmosphere very helpful

Harpaul · 20 March 2025

★★★★★ 5/5

Google

We had a really good experience with Your move Gravesend. They have very good local knowledge, they are very service minded, accommodating and the communication was really good.

Chloe · 20 March 2024

★★★★★ 5/5

Google

Darren was friendly and knowledgeable of the area and made great suggestions.

Shane · 22 February 2024

★★★★★ 5/5

Google

It was lovely communication with Ella, from viewing till moving take only 10 days, nice and friendly answers all questions you may have. Will definitely recommend.

Indra · 20 March 2024

★★★★★ 4/5

Google

I got a wonderful housing officer Ella who was very practical, efficient and keeps you updated about everything. We got the house we hoped for.

Eunia · 20 March 2024

★★★★★ 5/5

Google

Big thumbs up for Ella and your move team for helping us to get a rental space on time and guiding us through the process.

Rabbia · 20 March 2024

★★★★★ 1/5

Google

RE: Property Enquiry - I tried to contact the office 5 times. 2 times via email and 3 times via telephone. I've had no reply to my emails, and was promised by staff that the manager "Darren" will call me back in 10 minuets or so. I've herd this 3 times now. I cannot be bothered to call again as when I do staff try to sell me other properties. I had to spell out to one staff member that you need to address the reason why I'm angry and will potentially miss out on a property I'm trying to purchase rather trying to upsell me. The staff members response was he gets commission. Wow. Well done guys. This review is being left as your service towards me was really, really poor. I've read the other reviews left, and cannot understand why I've had this treatment. This has gone on for over a week and still no call from Darren.

Gurbinder · 20 March 2022

★★★★★ 5/5

Google

Everyone at YourMove were super helpful and friendly helping me find a flat and kept me up to date and helped me through the whole process to rent a flat. I was in a tight time schedule and they were extremely helpful and worked around my time frame.

Ana · 20 March 2022

★★★★★ 5/5

Google

We had a really good experience with Your move Gravesend. They have very good local knowledge, they are very service minded, accommodating and the communication was really good.

Chloe · 28 December 2023

★★★★★ 5/5

Google

We had a really good experience with Your move Gravesend. They have very good local knowledge, they are very service minded, accommodating and the communication was really good.

Chloe · 23 December 2023

★★★★★ 1/5

Google

Today I am very disappointed by them. I seen their advert on zoopla for two bedroom house to rent, it was open for everyone to apply. I virtually viewed the property and I liked it. I asked the agent Ciara what's the next step moving …

Shoaib · 20 March 2022

★★★★★ 5/5

Google

We have recently just completed on our house sale and from the very start to completion, ‘Your Move Gravesend’ have been excellent. We had a great experience with them and would highly recommended anyone to use them if you want a …

Natalie · 20 March 2022

★★★★★ 1/5

Google

I would never recommend buying or selling with this agent. We bought a house from Your Move and they very nearly lost their sellers the house. We considered 3 houses that were for sale with them but after that we discounted any that were up with them. The sale was oversold. It was such an over exaggerated sale. We offered on the house and the offer wasn't given to the owners... twice. This lost us the first sale of our house. Calls and emails not responded to, a complaint was just about dealt with. Whilst under offer we've had NO COMMUNICATION. In comparison, my buyers have been kept informed of every stage of the sale. Thank goodness the owners and I swapped numbers! I'm glad it's over. I'll never consider Your Move for a purchase or sale, nor will I recommend to anyone!

Rachelle · 19 February 2021

★★★★★ 5/5

Google

Thanks, very efficient let the property straight away. No question of doubt. Thanks again would definitely recommend them.

Narinder · 20 March 2024

★★★★★ 5/5

Google

I want to express sincere gratitude and admiration  to the Estate Agent; Miroslav Mirchev (Gravesend), who showed my husband and I around the property at Gravesend on Saturday 5/06/21 . He went the extra mile by addressing all the queries …

Manique · 20 March 2022

★★★★★ 5/5

Google

At a very difficult time for us we found the whole team on the letting side of Your Move Gravesend superb. Quick to help us resolve our problems, always ready to answer questions and supported us all the way through the process. Cant recommend them highly enough- thank you !

Lindsay · 25 March 2020

★★★★★ 5/5

Google

Ella Marriner helped us massively and very helpful with sorting our move out. Highly recommend.

Catherine · 20 March 2024

★★★★★ 4/5

Google

straightforward process considering my bad experiences during my search for letting. kudos team.

Olaoluwa · 20 March 2024

★★★★★ 5/5

Google

They are very good, communicate very well...and always help you get the house you want...I got mine thanks to my agent @Ella...Very professional and wonderful

RUVARASHE · 3 June 2023

★★★★★ 1/5

Google

AVOID !!! They sit in your house telling you how professional they are. Then you list with them and you never hear from them again!!! Joe is nothing but a liar.

Simon · 27 August 2019

★★★★★ 5/5

Google

I wish we found through your move. They were the best agent we used but unfortunately couldn’t find anything, I also took James’s advice and saw the mortgage advisor mick who was very helpful and managed to beat Lloyd’s rate who we have used for years. 5*

Jane · 29 July 2019

★★★★★ 2/5

Google

At the start, staff at this branch were very polite and helpful, i thought this was a good sign of things to come. However, once the buyer was found, there was a significant lack of communication and service. We were told our buyer was ready. We then had to put pressure on our purchase to ensure we got the sale going. It caused a huge amount of stress as the branch were calling to advise our buyers were chasing. Understandably we were concerned that they may pull out. So when we got the go ahead on our purchase and tried to exchange we found out the buyers were not ready. They had not supplied certain paperwork the bank required. Our buyers (first timers) had used the inbranch mortgage broker AND their solicitors. So the blame was placed on the buyers, when actually it should of been the broker or solicitor to ensure all was ready. Poor show to blame our buyers. Come completion day, we had delays and I phoned the branch to see what was going on. I spoke to the manager. She was very rude and told us to do our own chasing. So for around 4K we had to: - Show people round the house ourselves - including the people who eventually bought, - Received no customer support weeks after the buyer was found, - Had to do our own chasing up of the sale!!! Lastly, they released the keys to our house 2 hours BEFORE our solicitor had received funds. I wouldn’t recommend based on our experience. It’s a shame as it all started so well.

Louise · 25 June 2018

★★★★★ 5/5

Google

Honestly can't praise the staff at your move enough! They made everything so easy and simple, all were super lovely and quick to respond to any enquiries, and overall just made the whole moving process really easy! Definitely recommend

Whitney · 18 February 2021