Every review we hold for the Grantham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLaura has been a fantastic agent to work with. Her proactive approach to selling is something you don’t see very often. She arranged an appointment the same day and we have every confidence that she’ll do an excellent job. Much appreciated!
Emily · 25 May 2024
Agent replied · 23 August 2024
Thank you Emily. Feedback is important to us so thank you for your kind words and I look forward to looking after you all
★★★★★ 5/5
GoogleLaura was absolutely amazing explained every thing so well!! Went out her way to make us feel at ease
Lisa · 13 April 2025
Agent replied · 13 April 2026
Thank you Lisa. I'll see you tomorrow at the viewing and look forward to looking after you all
★★★★★ 5/5
GoogleAlex is professional and candid. He is trustworthy and really listens to you as the customer to make sure he tailors his services to meet your needs. He is really approachable and I've every confidence he can sell my house to the right buyer for the best possible price. Thanks for all of your help Alex, you are a star!
Emma · 12 January 2023
Agent replied
Thank you for your lovely review, Emma :)
★★★★★ 5/5
GoogleLaura W was very kind and enthustiastic when visiting my property for a valuation. As a potential first time seller, I didn't know what to expect but Laura was reassuring and happy to answer any questions I had.
Cj · 24 June 2024
Agent replied · 23 August 2024
Thank you CJ. Feedback is always important to us. I look forward to looking after you
★★★★★ 5/5
GoogleAlex is professional and candid. He is trustworthy and really listens to you as the customer to make sure he tailors his services to meet your needs. He is really approachable and I've every confidence he can sell my house to the right buyer for the best possible price. Thanks for all of your help Alex, you are a star!
Emma · 25 December 2022
Agent replied · 24 December 2024
Thank you for your lovely review, Emma :)
★★★★★ 5/5
GoogleHaving not moved home for 22 years the prospect was let's say daunting!
To start this review I am not a seller but purchaser, and as the purchase progressed became a prospective seller.
Nicky kept me up to date with all process and transactions without fail and has a great professional approach as well as a good sense of humour. Nicola again assessed my property for sale with the same professionalism and care.
Little touches make a difference like picking up mail from my new house before completion !
Overall I have had nothing but good vibes from all the team who are energetic and enthusiastic and would not hesitate in reccommending them to sellers and buyers. Thanks to all. Kindest regards, Will.
Will · 30 July 2017
Agent replied
Will Christian, we're happy you found our staff to be so supportive during your experience here at haart Grantham. Thank you again for your star rating! Regards haart Grantham
★★★★★ 5/5
GoogleExcellent service, regular communication, proactive and great follow up!
Nicole Woolley has been truly amazing. From the moment I met Nicole I wouldn't have considered going with another agent, I bought in to Nicole's sales skills and trusted she would do her best to deliver 100%.
Also, the follow up that Nicole did from our first meeting until 4 months later when we actually went on the market was brilliant. I found Nicole very proactive, positive and confident, she always kept me engaged. Thank you for making our dreams come true xx
Jo · 30 July 2017
Agent replied
Dear Jo Phillips,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.You really made our day today.
★★★★★ 5/5
GoogleHaart were recommended to me by a friend, who said that they had sold their place quickly with them. Having spoken to several estate agents, Haart were slightly more expensive but to be honest, they were worth the extra money. My place sold within a week of being on the market with them.
Since then, the staff have been really helpful and have always been friendly and communicative. Even when there was a bit of a hiccup (circumstances beyond their control) and I was having a meltdown, they really worked for me to get it resolved. Special thanks to Nikki for keeping everything together and listening to my frustrations.
Based on my own experience, I would recommend them to anyone.
Gareth · 30 July 2017
Agent replied
Dear Gareth, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
★★★★★ 5/5
GoogleThe whole team at Haart did a fantastic job! All throughout the process, we were kept up to date with what was going on.
Nicole who came out to value our property, was friendly, polite and very knowledgeable. She took some fantastic pictures, which really showed off our home to its full potential.
Tracey and Nikki were excellent at negotiating, communicating, and to be frank, without them, the process would have been so much more stressful.
I would highly recommend anyone who is thinking about buying or selling a property, to call on Haart first.
A real TEAM effort.... thank you Curtis & Jo
Curtis · 30 July 2017
Agent replied
Dear Curtis Moore,
Thank you for taking the time to leave us feedback. We are very grateful for the kind comments you have left and have enjoyed the time we have served you. We wish you and your family all the luck in your new home and the move into town!
We hope you won't forget us and we look forward to seeing you again soon.
★★★★★ 5/5
GoogleWe have chosen Laura Willets at haart in Grantham to get us on the move to finding our forever home. Laura has been great so far, polite and very professional, and we look forward to working closely with Laura
Chris · 25 May 2024
Agent replied · 23 August 2024
Thank you so much Chris. I am so excited to be looking after you and your family and finding your forever home. Feedback is so important so I appreciate your time in doing this review
★★★★★ 5/5
GoogleThe staff at Haart were absolutely fantastic, they took extra care and time to make sure everything was covered and all questions were answered. They supported with great contact regarding the status of the sale and always ensured that we received updates as things progressed. It was so helpful having their support at viewings.
I can't thank and praise them enough for being so supportive during the move and would thoroughly recommend the team to anyone, in addition to being competitively priced.
A special thank you to Nikki and Nicole for all the support!
Heather · 25 May 2017
Agent replied
Heather Ramsay, thank you for leaving this detailed feedback about your experience with haart Grantham. We always love to hear from our customers, especially with such great feedback. We wish you and your mum all the best and hope to speak to you again in the future. haart Grantham estate agents
★★★★★ 5/5
GoogleThank you Laura Willets for a clear and concise appointment.
It was a pleasure meeting you .
Rich · 13 April 2025
Agent replied · 13 April 2026
Thank you Richard. Feedback is always appreciated and I look forward to looking after you
★★★★★ 5/5
GoogleA big thank you to Thomas Smith for his support during the sale of my property. He has kept me informed of developments on a weekly basis - sometimes more than once a week when things were a little challenging - he has been professional and reliable throughout and has kept me from going mad on more than one occasion! I would strongly recommend him and Haart estate agents to anyone looking to sell their house.
Elizabeth · 6 September 2019
Agent replied
Thank you Elizabeth, it was a challenging sale but we got there in the end! All the best for the future! :) from haart Grantham
★★★★★ 5/5
GoogleLaura is the profesional agent. We would like to sell our lovely house with her and she explained us clearly every detail of this process.
Elzbieta · 17 December 2024
Agent replied · 24 December 2024
Thank you so much. I look forward to looking after you
★★★★★ 5/5
GoogleToday Laura visited our house and we were very happy with her professional service and support highly recommended Laura as an excellent estate agent
Krzysztof · 17 December 2024
Agent replied · 24 December 2024
Thank you so much. I look forward to looking after you
★★★★★ 5/5
GoogleAlex is excellent and sold our house for us within a week. He has been readily available when we needed help with anything and with the whole process of selling - it made what can be a stressful time very easy and we knew we were in good hands! Wouldn't hesitate to recommend him to anyone wanting to sell their home. Thank you Alex
Hannah · 13 March 2022
Agent replied
Thank you for you review, Hannah, and fantastic feedback for Alex! All the best - The Sales Team
★★★★★ 5/5
GoogleWe had to buy a house in a short period of time to get it ready for our daughter. We found that everybody at Haart were helpful and Alex Clark was just amazing. Nothing was too much bother for him and he was there for us before and after the purchase.
Thank you Alex, you made what could have been a stressful time run smoothly.
Julie Tippett
JULIE · 15 September 2021
Agent replied
Thank you for taking the time to leave a 5 star review, Julie! And so nice to hear such kind words regarding Alex - we are thrilled you are pleased with the service you have received. Best wishes, The Sales Team
★★★★★ 5/5
GoogleTracey is pure brilliance, attentive, compassionate and dedicated. Always knows exactly what situation I am in and what to do to move things forward. Tracey has a vast amount of knowledge in the industry and never hesitates to share this with me when feel like I need confirmation on my house purchase and house sale. I recommend Tracey at Haart 100% to anyone out there looking for an organised, knowledgeable and professional property agent.
Adella · 29 July 2019
Agent replied
Dear Adella Plummer, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for your star rating! Regards haart Grantham
★★★★★ 5/5
GoogleLaura was very informative and explained everything very clearly.
I felt that I was being treated as a valued customer.
Thank you Laura.
Fiona · 4 December 2024
Agent replied · 11 December 2024
Thank you so much Fiona. Feedback is so important to me and I look forward to looking after you
★★★★★ 5/5
GoogleLaura met me today to complete a property valuation and talk me through Haart’s fee structure.
Her communication ahead of the meeting was spot on, and the information shared during the meeting was appropriate (just the right amount of detail)… and she came out on a Saturday (which is more than I can say for the other two companies I contacted)!
Chris · 13 April 2025
Agent replied · 13 April 2026
Thank you Chris feedback is always appreciated I look forward to looking after you
★★★★★ 5/5
GoogleWe were very happy with the way Heart handled our viewing and offer process ,Tracey ,Tom, and Leanne couldn’t have been more helpful and professional , Leanne showed us the property and was very punctual and helpful during the viewing both Tracey and Tom were on the ball in the office to get the answers we needed in hurry couldn’t of been an easier process . Thanks for your help guys .
Mark · 29 July 2019
Agent replied
Dear Mark Wingad, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you, and have a fantastic day!
★★★★★ 5/5
GoogleCan't thank Tom enough for all his help with the house sale - his expertise is second only to his kindness and courtesy. He really is outstanding at what he does - and I would recommend him without reservation. As someone who has,in previous house moves, been a bit fed up by the whole house buying process, I think Tom is one in a million, making the whole thing so much better!
Anna · 29 July 2019
Agent replied
Dear Anna Collingwood, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Grantham
★★★★★ 5/5
GoogleLaura willets has been brilliant in getting my property on the market for me. Her communication throughout has been amazing and I would recommend Haarts if you’re looking at selling or buying a property.
Alec · 25 April 2024
Agent replied · 23 August 2024
Thank you Alec and Rachel. Feedback is so important to us. I look forward to getting you sold
★★★★★ 5/5
GoogleOur experience with Haart has been truly great so far. Leanne was excellent with her help to market our property. This was aptly followed up by the vibrant sales team of Tracey and Tom in making a professional video clip and arranging a viewing within a few days! The whole team has been impressive with a friendly approach and fantastic communication. We look forward to completion of the task asap.
Natarajan · 29 July 2019
Agent replied
Dear Natarajan Vaithilingam, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. Speak soon! haart Grantham
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