Every review we hold for the Grantham office, from every platform, shown as written. First names only.
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5/5
GoogleLaura came to value our house today and we were very impressed with her professionalism and friendly approach. She took the time to carefully look around the property and explained the local market clearly, providing a realistic and well-informed valuation.
She was approachable, happy to answer our questions, and made the whole process feel straightforward and stress-free. We would happily recommend Laura to anyone looking for a knowledgeable and professional estate agent.
Rebecca Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for choosing our agency and sharing your experience, we're thrilled to hear that Laura provided a stress-free and knowledgeable valuation. Our team always strives to provide exceptional service and we're so grateful for your recommendation! Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe had a fantastic experience working with Connells Grantham. From the very beginning, Zac was professional, friendly, and extremely helpful in guiding us through the viewing of the houses, specially based on what we were looking for . Everything was clearly explained, and Zac was always quick to respond to any questions we had.
Thanks to support from the initial viewing to clearing the rental process, the move-in process was smooth and stress-free. We really appreciate the effort and would highly recommend Zac Bartholomew to anyone looking for a rental property in the Grantham area.
Greeshma Β· 13 October 2025
Agent replied Β· 12 November 2025
Thank you for your kind words! We are thrilled to hear that you had a fantastic experience with Zac and our team at Connells Grantham. We strive to provide professional, friendly, and helpful service to all our clients. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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4/5
GoogleLaura Willets was very professional throughout her visit. I could tell she was highly experienced and knowledgeable almost instantly as she began asking the questions every seller wants to answer. My only real reservation is around the request to get signed up straight away then use the 14 day cooling off period if I wanted to use an alternative estate agent. Though this is factually correct, I think the technique should be avoided entirely. As an estate agents you are likely to represent vulnerable sellers and buyers, so asking them to sign up to anything without the the time to digest the information and deliberate on what their next step could be feels very imposing. Other then that one thing the entire visit was delightful.
Arran Β· 4 September 2025
Agent replied Β· 9 September 2025
Thank you for taking the time to share your experience with Laura! We are thrilled to hear that she was able to showcase her expertise and make a positive impact on your selling journey. We value your feedback and will take your reservation into consideration. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe are going through the process of buying a house with a mortgage as first time buyers. Chris has been a great help all the way through the process, very informative and always keeps contact through every step. We would definitely recommend connells to anyone looking for a mortgage and house.
Thank you connells for all your help going through the process
Kenny Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for your kind words, we are thrilled to have been able to assist you in the process of buying your first home. It brings us joy to know that Chris was able to provide you with informative and valuable guidance. We truly appreciate your recommendation and are grateful for your support. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleIve just exchanged on my sale and purchase, both with Connells. Emma has been incredible and has always been on the end of the phone and provided updates weekly.
Even when our initial sale fell through, the team managed to keep our purchase alive and find us a new buyer quickly.
Exceptional service from everyone at the branch.
Ben Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind words and for choosing Connells. We're so happy to hear that Emma provided exceptional service and helped make your sale and purchase a success. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe cannot thank Mia enough for her incredible support throughout the sale of our home. Selling a property is always stressful, but doing so from abroad added a whole new level of complexity. To make matters worse, we had constant issues with solicitors, making the entire process feel overwhelming.
Mia was truly a lifesaver. From the moment she took over, everything changed for the better. She was proactive, professional, and, most importantly, genuinely caring. She always kept us informed, answered every question with patience, and went above and beyond to reassure us when things got difficult.
Before Mia stepped in, we were dealing with Dale, and unfortunately, our experience with him was disappointing. His lack of efficiency and communication had us seriously considering leaving Connells for another agency. We are so grateful that Mia took over when she did, she turned everything around and restored our confidence in the process.
Thanks to Miaβs dedication and hard work, we finally completed the sale, and we honestly donβt know what we would have done without her. If youβre looking for a real estate agent who is knowledgeable, supportive, and truly invested in helping you, Mia is the person you need. Connells is lucky to have her, and so were we!
Would highly recommend her to anyone selling their home.
Ana Β· 6 April 2025
Agent replied Β· 26 April 2025
Hello Ana,
Thank you so much for your wonderful 5* review! We're thrilled to hear about the exceptional service Mia provided during the sale of your home. It's fantastic to know that she was able to turn a challenging situation into a positive experience for you.
We truly appreciate your recommendation and are grateful to have Mia as part of our team. If you need any further assistance, please don't hesitate to reach out.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleZac helped us find our first rental property as a couple - from the viewing to the completion of the contract he answered all of our questions quickly and was very friendly throughout the process. Thank you Zac for all your help!!
Mollie Β· 29 October 2025
Agent replied Β· 12 November 2025
Thank you for choosing us for your first rental property! Our team prides ourselves on providing excellent customer service, and we're thrilled that Zac could make the process seamless and stress-free for you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI am incedibly happy with the service I received from staff at Connels to purchase my new home. Chris was very supportive, helpful and professional from our initial conversations and throughout the whole process. Catherine was fantastic, friendly and professional, Nikki made my day the day I met her very friendly well organised and helpful. Sarah was wonderful making sure that everything is in order.Thank you so very much team Connels, your knowledge and expertise made the whole process smooth for me.
Vicky Β· 24 June 2024
Agent replied Β· 23 August 2024
Hi Vicky, thank you for sharing your positive experience with us! We are delighted to hear that Chris, Catherine, Nikki, and Sarah provided you with excellent service throughout your home purchase journey. We appreciate your kind words and are thrilled that our team's knowledge and expertise made the process smooth for you. Thank you for choosing Connells Estate Agents Grantham! Best wishes, Lucy, Customer Relations.
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5/5
GoogleBuying and selling with Connells was made a much smoother experience having Chris as my mortgage advisor, he kept me up date daily/weekly on everything, he really went above and beyond with the whole process, and I canβt thank him enough for that. There were some issues that cropped up and he was on it resolving them, sometimes before I even knew! Thanks everyone at Connells! Absolutely would recommend π
Ebony Β· 3 November 2024
Agent replied Β· 10 November 2024
Thank you Ebony for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI had an appointment with the Branch Manager, Laura W today, she was brilliant! From the get go she was honest, approachable, friendly, professional and reassuring.
She explained the process thoroughly and answered questions with as much detail as she could. Laura came to the property with a lot of information regarding the property market and what to expect moving forward.
It is clear she is very experienced, enthusiastic and takes pride in what she does. Highly recommend.
Charliee Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you for your kind words about our Branch Manager, Laura W! We are so glad to hear that she provided you with such a positive and thorough experience. Our team takes great pride in delivering exceptional service and we truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleLaura was very helpful, very professional and I could see she is very passionate about what she does. When I decide to market my property I know Iβm going to be in safe hands
Wayne Β· 13 October 2025
Agent replied Β· 12 November 2025
Thank you so much for your review, we are delighted that you had a positive experience with Laura. Our team is dedicated to providing excellent service and ensuring our clients feel confident and secure in their property marketing decisions. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleLaura was brilliant as she went through everything and made sure I understood what has been offered to me Great person would definitely recommend her for any advise or information needed
Jordan Β· 4 September 2025
Agent replied Β· 9 September 2025
Thank you so much for your kind words about Laura! We are thrilled to hear that she provided you with such great service and guidance. We will certainly pass along your compliments to her. Thank you for choosing us and for recommending our services! Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleLaura was fantastic and very helpful. She answered all of our questions and was very knowledgeable, thank you Laura!
Sam Β· 16 December 2025
Agent replied Β· 16 April 2026
Thank you for the amazing review! We are so happy to hear that Laura was able to provide exceptional service and resolve any questions you had. We will make sure to pass along your kind words to her. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleLaura was terrifically helpful, knowledgeable and professional. I'd use her and her team again.
Daniel Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you for your kind words, we are delighted to hear that you had a great experience working with Laura and our team. We are always here to help. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleMia was incredibly helpful throughout the entire viewing process. She explained everything in detail, was always available to answer my questions, and ensured the experience was smooth and stress-free. Thanks to her expertise, she found the perfect buyer for us in no time. Highly recommend! Whole team is amazing!
Dominika Β· 2 December 2024
Agent replied Β· 8 December 2024
Thank you for your glowing 5* review and recommendation Dominika. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleLaura has been great at guiding us through the process of putting our house on the market and is friendly and helpful.
Sean Β· 15 October 2025
Agent replied Β· 12 November 2025
Thank you so much for your kind words, we love helping our clients navigate the home selling process and it's truly a pleasure having you as a customer. We appreciate your support and look forward to helping you find the perfect buyer for your home. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleLaura has been today to discuss getting the house on the market. Really knowledgeable and helpful and we canβt wait to start working with you!
Ami Β· 4 September 2025
Agent replied Β· 9 September 2025
Thank you so much for your feedback, we are thrilled to hear that you had a great experience with Laura. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleLaura was amazing, took me through all the options and came up with a plan to sell
John Β· 22 October 2025
Agent replied Β· 12 November 2025
Thank you for the kind words, Laura is a valuable member of our team who is passionate about finding the best solutions for our customers. We're glad she was able to assist you in developing a successful plan for selling. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleEverything went smoothly in the purchase of our new home. Most importantly communications were very good and we were kept informed of all the latest developments. All the staff we talked to were helpful, friendly and easy to contact. Here's a shout out for Mia who was especially positive and helpful.
Tony Β· 22 August 2024
Agent replied Β· 23 August 2024
Many thanks for your marvellous 5* review and thanks for your kind words Tony. Best wishes, Lucy, Customer Relations.
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5/5
GoogleLaura Willets has been very knowledgeable and provided great advice and a speedy service
Jessica Β· 15 October 2025
Agent replied Β· 12 November 2025
Thank you for your kind words, we are delighted to hear that you had a positive experience with Laura. Our team strives to provide exceptional knowledge and speedy service for all our customers. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleLaura was brilliant very helpful informative and polite couldn't ask for anyone better to sell my house with
Benji Β· 4 September 2025
Agent replied Β· 9 September 2025
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
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4/5
GoogleWe used Connells to sell our family home in Grantham. It took 3 months longer than expected due to issues with our buyers. Mia was very helpful, professional and efficient throughout and was particularly good at communicating with us and keeping in touch.
Nicola Β· 24 September 2024
Agent replied Β· 24 October 2024
Hi Nicola,
Thank you for sharing your experience with us. We're glad to hear that Mia was able to assist you professionally and efficiently, despite the delays. We appreciate your patience and understanding.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleMy thanks to Liam and Sam for a professional job in finding a good tenant quickly. Very nice especially after having followed an especially difficult tenancy :)
Update: There have been recent staff changes but thankfully I still get great service, now from Ami. It's really important because 'the house ' needs to be 'home' for tenants π
ABC Β· 28 October 2023
Agent replied Β· 23 August 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe whole team in the Grantham branch have been excellent. Have answered any questions we had and always been hands on deck to help! Thank you Liam for all your help with the process have made it feel much easier
Rui Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us this great 5* review Rui. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.