Trusted Agent profile · Gosport
★★★★★
348 reviews across 2 platforms
40 High Street, Gosport, PO12 1DF, PO12 1DF
Mann's office in Gosport, at 40 High Street, is rated 3.1 out of 5 across 348 reviews on two platforms, including 112 Google reviews rated 4.7.
Every review we hold for the Gosport office, from every platform, shown as written. First names only.
1/5
TrustpilotThis is for Mann Countrywide Ashford.
This is for Mann Countrywide Ashford. The sale price was below my instructions and I was told the purchaser was a cash buyer. This was used as a negotiating ploy against me. I was told the buyer was applying for a mortgage by another Estate Agency. Mann admitted this was the case.Be careful of fast talking salepersons.
5/5
GoogleI was very happy with the service provided by Mann & co. James, the Manager, and his team (including Ian and Matthew) were very professional and friendly throughout and kept me regularly updated. I couldn't fault the marketing of the property and my sisters and I were very happy with the price they were able to achieve. I would not hesitate in recommending them.
5/5
GoogleSian write was very helpful and very responsive to emails. She helped to get our move going. Thank youPositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotTerrible service
Terrible service, broken promises, dishonest and inexperienced staff. They promised a quick sale but it took 9 months. This was without a doubt the most stressful times using an estate agent. I will never ever use them again!
1/5
TrustpilotShockingly poor administration
Shockingly poor administration, failure to do the basics on time putting pressure on clients due to incompetence. I am a large scale landlord and due to the appalling customer service they have meted out to me as a guarantorI I am moving all of my properties currently with the Countrywide Group elsewhere in UK to more competent agencies.
5/5
GoogleThe team at Mann Countrywide at Gosport sold our flat. They all were professional, efficient and friendly. We would have no hesitation in recommending them, they were superb.
Hi Alastair, Thank you so much for the great review and recommendation and congratulations on the sale of your flat. It is great to read that the team were able to deliver a professional and personal customer service to you. Kind Regards, Sarah
1/5
TrustpilotDisgusting and stressful experience…
Disgusting and stressful experience with them
1/5
TrustpilotAfter many phone calls to manns.i was…
After many phone calls to manns.i was finally called back to be told there would be no refund the £160 + a month charge was for them to have the tenant pay the rent to them then manns to put money in my bank.they are disgusting.
1/5
TrustpilotGreedy dishonest people
Greedy dishonest people. Couldn’t sell my property for a year. But after canceling my contract and selling privately they send me a bill saying that I’m liable to pay there fee as I sold too quickly after therefore must have negotiated whilst still in contract. Beware! Complained to property ombudsman
5/5
TrustpilotThe way the staff deal with us as a…
The way the staff deal with us as a customer's, they very supportive. I can recommend anyone to mann. No problem at all, all went as planned.
1/5
TrustpilotAvoid at all costs
Avoid at all costs, if I had not had the foresight to check the boiler before I turned it on in the property I had just moved in to. There would be 3 dead people. The staff are awful with little knowledge and simply bump you from department to department
1/5
TrustpilotAbsolutely discussing experience.
Absolutely discussing experience. They won't return my deposit because they closed there Margate branch office due to covid-19 and i couldn't get hold of anybody so my notice was late and they are keeping the deposit. People please think twice before renting from this horrible company. let the people know there heroes
1/5
TrustpilotRequested a quote for my new property…
Requested a quote for my new property purchase and best mortgage rate The lady at Woolwich Mann and Co was very very really rude to me I asked her Manager to call me back and never heard anymore Poor service in my opinion
1/5
TrustpilotThis firm should not be used.
This firm should not be used.We rent. Old trouble water leak.Over 24 hrs for a plumber to be called.Take your cash. Promise the Earth & give you a SOD ALL SERVICE.There managment Company needs a Bstd good KICKING UP THE A55Avoid at all cost.When we move We will not be useing this firm.STAY AWAY
5/5
TrustpilotI have just exchanged on my property…
I have just exchanged on my property purchased through Mann and Co Gosport. I have been extremely impressed with the service received, brilliant communication especially from Sian the Sales Progressor, always going above and beyond unlike the other Agents within the chain. Very impressed and would strongly recommend
1/5
TrustpilotTerrible agent - can't trust them at all.
Terrible agent. Accepted an offer from us and played us along. Utterly misleading and dishonest. Avoid. Would never get involved with them again on any property.
5/5
TrustpilotLetting of Room
Excellent Great fast service
5/5
GoogleGreat service , professional team and felt supported throughout process.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
1/5
TrustpilotAppalling staff
I phoned today to book a viewing, I spoke to a girl named Amelia and was outraged by her tone and general lack of knowledge. If they can’t even check that their staff can speak correct English then I have no confidence in this company.
5/5
TrustpilotI had a wonderful experience at Mann
I had a wonderful experience at Mann. I worked mainly with Anne, she was there every step with us as we purchased our first home. Nothing was ever too much trouble, even when I was calling her for updates non stop! Great communication. Would definitely recommend Mann
1/5
TrustpilotNot instant
I’ve been online for a instant valuation, filled in my details and then the message. WE WILL CONTACT YOU SHORTLY. How can they be described as being instant. I will not be instructing them.
1/5
TrustpilotVILE Company.
The most horrific experience I have ever had with any estate agent. They NEED to be shutdown. Rude, disgusting and corrupt staff. Stay miles away from this company if you value your health. VILE.
2/5
TrustpilotThey don't pay attention to your budget
I gave Mann my details, and so far they've only been sending me properties which are out of my price range. I'm pretty sure they ask you your yearly income so that they can just decide what your budget REALLY is, and it's annoying as hell.
5/5
TrustpilotProperty Sale
Just sold a property through Mann and Co Gravesend. They did a great job with good communication throughout.
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