Every review we hold for the Gosport office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotIncompetent and ignorant .
Incompetent and ignorant .. how stupid were we to trust this company (Rochester/Strood) to act as our selling agent. They did not have the knowledge to market our property because it is unusual. They have cost us tens of thousands of pounds. We have a buyer through another agent but are getting far below the market value because of this terrible agent. Don’t touch, they don’t deserve your business.
Alison · 4 June 2021
★★★★★ 5/5
GoogleJames recently valued my property and was brilliant. Extremely professional and knowledgeable, would highly recommend
Billy · 24 October 2023
Agent replied · 23 October 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDealt with one person in particular and he made it such an easy and smooth transition into our new home keeping me updated every step of the way. Would recommend this company as the customer service is brilliantPositiveResponsiveness, Professionalism
Callan · 24 October 2020
Agent replied · 23 October 2024
Thank you for your wonderful recommendation and 5* review! I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
TrustpilotWaterloovile Branch
We recently bought a property through the Waterlooville branch. They were super helpful and nothing was too much trouble. We would recommend anyone moving or selling in the Waterlooville area to use these estate agents.Many thanks to all the team. Sandra Bishop and Matt Ackerman
Matt · 31 October 2023
★★★★★ 5/5
GoogleHannah norbury has been extremely helpful from start to finish. Can’t fault her
Molly · 24 October 2023
Agent replied · 23 October 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotMann Estate agents in Beckenham A1 Customer Service
Mann Estate agents in Beckenham are second to none. Antony and Liam are both diligent and friendly. They turned my rental offer around within days. This was the smoothest rental process I have ever experienced; after all, I'm a well-seasoned rental tenant.
Eboney · 11 December 2023
★★★★★ 1/5
TrustpilotHorrendous
Horrendous. Couldn’t care less about their tenants in urgent situations like damp in the property after leaks with children under 3 in the property. Communication is non existent after politely requesting to be kept updated. Never felt so uncared for.
Laura · 17 January 2024
★★★★★ 1/5
TrustpilotI wish I’d read the reviews before…
I wish I’d read the reviews before trying to buy a property via Mann in Ashford. Terrible from start to finish. Impossible to get hold of and when you do, some of the staff are very rude. We decided to buy a house with a different agent. Didn’t realise how bad some estate agents can be until now!
Marilena · 29 June 2022
★★★★★ 5/5
GoogleGreat experience, profession manner, overall happy with the help I received.
Katie · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleStacey from lettings was really helpful and friendly, would recommend :)
Charlee · 24 October 2023
Agent replied · 23 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotI am writing to request the return of…
I am writing to request the return of my holding deposit.
I paid you £415 on 11/09/2023 to reserve a property at 32 Cumberland House
The tenancy did not go through. You unlawfully kept my deposit and I want my money back please.
Maria · 3 October 2023
★★★★★ 5/5
TrustpilotSupportive and professional
The agents are always responsive to inquiries and are very helpful.
All online flat photos are authentic. The homes are in excellent condition.
Additionally, they ensure that the home is professionally cleansed prior to your move-in.
Every (minor) concern I had has been resolved swiftly.
Strongly endorse them
Randrit · 2 May 2023
★★★★★ 5/5
GoogleVery friendly and helpful staff would highly recommend
Paul · 24 October 2023
Agent replied · 23 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally pleased with the service from Mann & Co. Kieran helped me through the procedure of my first tenancy and ironed out any problems I encountered. Wouldn’t hesitate to recommend them.
Marion · 24 October 2020
Agent replied · 23 October 2024
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleAll the staff that I dealt with were friendly and professional. I would highly recommend them and would use again in the future.PositiveResponsiveness, Quality, Professionalism, Value
Teresa · 24 October 2021
Agent replied · 23 October 2024
It's really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLovely customer service :) very happy
Brodie · 24 October 2023
Agent replied · 23 October 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing lovely workers helped so much
Shona · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotPaying for what
Avoid im renting a 3 bedroom house.they charge over £160 for there service.i get nothing not once has my property been checked.we have our own maintenance people thank god i have such a good tennant.i have asked luke to sort this out as feel i need a refund.you dont pay for a service and get nothing.
Wendy · 23 January 2022
★★★★★ 5/5
GoogleLovely team, very Helpful :)
DailyParker · 24 October 2023
Agent replied · 23 October 2024
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFriendly efficient service great team
Lesley · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotVindictive
Vindictive, sneaky, deceitful estate agent who thinks who can bully, intimidate and hold you to ransom by refusing to release the keys for my own property as I chose to go to different estate agent after wasting a month and as I was not satisfied and happy with the service provided.
A · 6 July 2022
★★★★★ 1/5
Trustpilot23 Sunbeam Way, Gosport PO12 2BN
23 Sunbeam Way, Gosport, PO12 2BN
Mann & Co, Gosport - Awful Experience
Purchase aborted due to rear garden boundary dispute, of which the neighbouring houses have moved the boundary of 23 Sunbeam Way, Gosport.
Back door keys missing on viewings, so unable to see boundary problem until financially committed, underhanded transaction!
Mann & Co extremely unhelpful.
Phil · 26 January 2021
★★★★★ 1/5
TrustpilotIf I could give them no stars I would
If I could give them no stars I would. They are a terrible company. I have been living in a rental flat with mould growing that was proven to be due to the lack of heating in the property yet they have offered no apology and didn’t care that we were freezing during the winter months
Maddie · 14 April 2021
★★★★★ 1/5
TrustpilotWORSE THAN COVID
WORSE THAN COVID
We have been messed around, had our time wasted, and been stone cold lied to. I've been renting in London for over 10 years and they are honestly the worst agents I have ever had the displeasure of using.
Save yourself time, stress and money and avoid them.
Euphoric · 22 February 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.