Trusted Agent profile · Gloucester
★★★★★
253 reviews across 2 platforms
Unit 2 1B Worcester Street, Gloucester, GL1 3AJ, GL1 3AJ
Taylors's office in Gloucester, at Unit 2 1B Worcester Street, is rated 3.2 out of 5 across 253 reviews on two platforms, including 109 Google reviews rated 4.1.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
1/5
GoogleTerrible estate agents. No communication what so ever from sales or lettings department. They really don't care, feels like you are dealing with a very large firm.
Hi Louie, I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Many thanks.
2/5
TrustpilotCouldnt care less ! I have used this company,as a landlord…
I've used this company,as a landlord for around 15 years.
4/5
TrustpilotThe all staff at the branch was helpful…
The all staff at the branch was helpful and prompt in their actions. Welcoming in the office and good telephone etiquette.
5/5
GoogleFast, efficient and professional service from start to finish from Natasha Wood, would highly recommend.👍PositiveProfessionalism
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotScammers
Still have not gotten my deposit after requesting it more than a month ago - these people are disgusting scammers
5/5
TrustpilotThe agents were always available and so…
The agents were always available and so helpful. They made selling a house so easy and smooth. Can't fault this experience.
1/5
TrustpilotDreadful experience of using them for a…
Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.
5/5
GoogleFriendly and efficient service for 5 years now.PositiveProfessionalism
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleTerrible service would not recommend! Taken over 14 months to sort out basic tenancy issues !!!
Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Chris
5/5
TrustpilotVery good service
Very good service, very good company, strongly recommend renting a property with them!
5/5
GoogleHelpful staff who have helped us secure a good student property
Thank you for your wonderful comments and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.
5/5
TrustpilotHi Taylor’s staff
Hi Taylor’s staffNatalieJoanneSeanTayyubExcellent service so polite and professional been with this company for 4 years, best letting agent by far. Thank you
1/5
TrustpilotVery bad customer service
Very bad customer service. Did not properly check the property when I moved in. And deducted deposit even though the property was already in a very bad state.
1/5
GoogleNot the best service i have seen.
Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, if you would like to discuss this in further detail please contact review@countrywide.co.uk, Many Thanks.
1/5
GoogleUtterly useless... Avoid at all costs.
Hi, Sorry that you feel the service was not very good. If you would like to discuss this matter further please call us on 01623885533 or write to customercare@countrywide.co.uk and we would be happy to help. Thanks
1/5
TrustpilotDeposit
Still waiting for my deposit after 5 weeks, never ring back when messages left or answer emails!! AVOID
1/5
TrustpilotShoddy service
Shoddy service. Poor service but I expected nothing less from a countrywide affiliated company.
5/5
Googlestaff were extremely professional. Overall a smooth and fantastic service.
1/5
GoogleRating only, no written review.
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
Hi Ellie, if you would like some help please may you contact the branch at 01452 899930 so we can discuss your problem. Branch Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Taylors's Gloucester office has 253 reviews across two platforms: 109 on Google, 144 on Trustpilot (across the whole business).
Taylors Gloucester Sales is rated 3.2 out of 5 across all 253 reviews, and 4.1 out of 5 on Google from 109 reviews.
Taylors Gloucester Sales, Unit 2 1B Worcester Street, Gloucester, GL1 3AJ, GL1 3AJ.
