Trusted Agent profile
★★★★★
187 reviews across 2 platforms
3 Glevum Way, Gloucester, GL4 4BL, Gloucester GL4 4BL
Taylors's Gloucester office at 3 Glevum Way is rated 2.9 out of 5 across 187 reviews on two platforms, including 44 Google reviews rated 4.3. The 143 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
5/5
GoogleWe used Taylor’s to sell our property and primarily dealt with Laura. We cannot fault the service and Laura was brilliant, constantly chasing things up for us and going above and beyond. We would recommend Taylor’s to anyone looking to sell!
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotLettings management
Nathaniel Allibone has been excellent in managing my property keeping things as stress free as possible. I would highly recommend him.
5/5
GoogleI have been a landlord with Taylors Lettings for 8 years and Erica Edwards and her team have managed my property superbly over these years. Nothing is too much trouble and the level of service her and her team have provided has been second to none. I am happy to recommend Taylor's Lettings, keep up the excellent work.
Hi Louise Thank you for leaving this review. It is great to hear that we have provided such a great quality of customer service for so long and I am sure we will continue to do so for as long as you need! Kind regards, Chris
5/5
GoogleThe team in Abbeymead have been superb, everyone have been most helpful and offered the correct amount of support and guidance seeing us through the whole process buying and selling. Special mention also to Sophie you are a star. Recommend Taylor’s and countrywide for conveying all day long. Huge thanks
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
TrustpilotI had a very excellent experience with…
I had a very excellent experience with how the team handled my moving into a property they manage in Newport especially with the assistance of the wonderful ladies Shantae and Georgina who where professional and forthcoming with how they handled my renting experience 👍🏽👍🏽👍🏽👍🏽
5/5
GoogleTomorrow I pick up the keys to our new house and none of it would've been possible without the determination and proactive nature of Marek. Even after we thought we'd lost our dream house to another buyer, he advocated for us and worked tirelessly to bring us back in when the original buyer pulled out. As such, I would recommend Taylors Abbeydale to anyone.
Congratulations Jordan! Great to see another 5* review for our local team! I will make sure your kind comments are passed on to them and the Area Director! Best wishes, Scott @ Customer Care
5/5
TrustpilotWe have been landlords for more than 18…
We have been landlords for more than 18 years now.We used numerous Estate agencies in the past.In our many years of experience, Taylors Estate Agent are the best agency who have managed our properties. All the staff we deal with are very helpful.Miss Maria Kemp in particular is a first class manager.Her communication skills, professionalism and attention to detail are second to none. She also acts very swiftly in addressing any issues. Very highly recommended Thank you very much Maria for all your input.
5/5
GoogleA first rate service delivered by a great team. (Abbeydale/Hardwicke) We were very impressed by Lily-Mae at our first meeting. She scoped the sales process expertly and thoroughly, giving us confidence. My sister and I were dealt with compassionately as we we selling our late mother's house where she'd lived for 54 years. The sale proceeded as we were told it would. The whole team then kept us informed at each stage and were happy to chase things for us when asked to. I would have no hesitation in recommending Taylors. Mr S Preston
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotYet another great service!
Yet another great service from the lettings team. Vienna & Lesley have been persistent and professional throughout. The covid impact has left me rather downbeat but the ladies have been optimistic ad continued forward, and their tenacity paid off. As I have come to expect (im spoilt now) they go above my expectations, which is very reassuring and comforting. Vienna is a great asset to the team and is always on hand - Lesley has built up a great team! I highly recommend!!!
1/5
TrustpilotOne Star is an over achievement for…
One Star is an over achievement for Taylors Lettings of Swindon. Having gone through the tenants application process and with an occupation completion date within 48 hrs, not only did they discover the premises offered for rental was not compliant with certificates, they requested a twofold increase on the deposit. Completely incompetent and unreliable service and reflective of all that is wrong with letting in the UK. Representing unreliable and greedy landlords - avoid at all costs. And possibly a lesson if you are selling or buying. Go to Allen & Harris or Dewhurst!!!
5/5
Trustpilot5 Star's doesn't do David, Katie and Taylors Swindon justice!
5 stars doesn't do David, Katie and the team at Taylors in Swindon justice, David was an absolute legend when it came to letting my house out, no only did he take excellent photographs, full listing details, my property went on their website on a Friday and Monday morning I had a call to say a Let had been agreed, rent payments have been on time every month, any questions I've had have been answer quickly.When we came to list my wife's house ready for our move we went straight to David, I didn't think it was possible to beat last time but they had a let agreed the same day we instructed them.David should be well on the way to winning Letting Agent of the year (if such a thing exists!)If your considering letting out your home - use Taylor's it's as simple as that!
1/5
TrustpilotWe listed a property with the kingswood…
We listed a property with the kingswood estate agents who advised to put it on as an auction. The original value of the property was set at £210,000. Within a month of the property being listed the auctioneer was already trying to drop the price of the property by £40,000 to £170,000. We were not happy about this as it had hardly been on the market for a while and didn't want to lose that much value in that short of a time. We asked that the property be relisted normally and not on auction which Taylors advised they would do. 6 weeks later we get a message from Taylors stating they'd had no interest and to request we drop the price again at which point we checked the advert online to find out they were still advertising the property on as auction and had no changed it as requested. We were pretty annoyed about this and asked that they remove it from listing and we would go elsewhere as they had made a complete mess of trying to sell our property. This is also an ex rental property so it is costing us money to hold onto it empty.
1/5
TrustpilotAvoid like a plague
Horrendous Lettings agency, ready to gulp down entire of your deposit, that's their game. You cant escape, so if possible dont get into it. Anyone struggling can consult me, shall let you know how to extract every last legitimate money that you deserve to be returned. I took them to the adjudicator and won.
5/5
GoogleI would really recommend them to anyone for purchasing a house. Helpful,friendly staff and I’m so satisfied with their service. Special thanks to Ean and Megan again.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotJane Cook(Taylors Downed) is amazing! …
Recently purchased a property via Taylors Downend. All staff were very helpful. In particular, Jane Cook. She knew exactly what was happening and always updated me when requested. Excellent!
5/5
TrustpilotFANTASTIC CUSTOMER SERVICE
FANTASTIC CUSTOMER SERVICE I just recently rented a property in Leighton Buzzard, I am impressed how excellent customer service Taylors provided. James was responsible for my case. Thanks for his clear communication, experience (knowledge about the property market) and nice personality I was able to rent a property in just a one day! I would like to say thank you and I am sure I will use TAYLORS services in the future.
5/5
GoogleI have been using Taylors for several years now, for buying, selling and letting. Katy and her team are friendly, knowledgeable, professional and very helpful.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
Trustpilot5 Star Service!
All of the staff at Taylor’s Lettings have been so helpful, friendly and incredibly knowledgable. No question or query is ever too much to ask. We would especially like to thank Joanne, Sean and Natalie who have assisted with the whole process of us moving into our beautiful rental! Thank you for all your help!
1/5
TrustpilotBooked to view a property in bradley…
Booked to view a property in bradley stoke by someone called Joe. He rang in the morning to confirm, we went for our viewing for no one to turn up for at least 10 - 15 minutes late, then he didn't have the keys and had no idea how to get in and said his phone doesn't work. He then walked off after cancelling our viewing, soon after another couple turned up to view the property and they were there to meet the same agent who they called to come straight back, he came back and give the same excuses to the next couple
5/5
GoogleFrom their initial presentation to completing the sale of our house, we have been truly impressed with the staff members located at the Abbeydale, Gloucester Office. Their knowledge of the market, professionalism, and support during the marketing and selling was top notch. At all times we were kept informed and given feedback from prospective buyers, and they helped us to make informed decisions, as well as supporting us through what is a very stressful process. We’re very happy that we chose Taylors Abbeydale Office and would, without hesitation, recommend them if you are looking for an Estate Agent.
Hi Brenda! What can we say! Thank you for your lovely 5* review for the branch. The Abbeydale team really appreciate you taking the time to leave us this feedback. Best wishes, Graham - Customer Relations
2/5
TrustpilotBedminster office
Bedminster office - I had hoped that this one would be different. But if you like inaccuracies with details and not being able to explain their processes then they are for you. When I complained I was told that they'd followed their processes but it seems that they like to kept that information to themselves.
5/5
GoogleWe had a viewing with Keeley at a property we were very interested in, she was very professional, friendly and helpful. We had a lot of questions and any she didn’t know the answer to she wrote down and came back to us the next morning with all the answers. Very impressed
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotI have been renting through this this…
I have been renting through this letting agent for almost 2 years now and it has been an amazing experience so far. The property manager Nathaniel Allibone has always being prompt with reported issues and recently made sure that an urgent repair issue was completed on time. .They take maintenance repair issues serious and are reliable to get quality services. I recommend their service to everyone.
5/5
GoogleFab service during very difficult times. Process was made simple and easy especially Sherrie who was in touch each week with updates. Would recommend and use again
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Taylors's Gloucester office has 187 reviews across two platforms: 44 on Google, 143 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Taylors Abbeydale Sales is rated 2.9 out of 5 across all 187 reviews, and 4.3 out of 5 on Google from 44 reviews, checked 9 October 2026.
Taylors Abbeydale Sales, 3 Glevum Way, Gloucester, GL4 4BL, Gloucester GL4 4BL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.