5/5
GoogleIt's a first time renting in England for me... The process turned out to be incredibly painful with with all the papers, checks and extra costs yet Surelettings helped a lot and explained everything really well.
Trusted Agent profile
Surelet reviews
★★★★★
353 reviews across 2 platforms
7a Worcester Street, Gloucester GL1 3AJ
Part of Surelet, see every office.
Surelet's Gloucester office at 7a Worcester Street is rated 4.5 out of 5 across 353 reviews on two platforms, including 215 Google reviews rated 4.4. Checked 9 October 2026.
Reviews
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
Google1/5
GoogleThe staff are racist and sexist. Told me that that an owner did not accept children for this property and lied by saying that it clearly says that online WHILE IT DOES NOT.
5/5
GoogleFirst time renting, and pleased to say it was not as stressful as I expected - thanks to Surelet. Staff were very helpful, professional and efficient. Would not hesitate to recommend.
5/5
FacebookSurelet Gloucester have provided a great service with prompt communication from Rob who helped us find our first home and answered any questions we had. Would highly recommend!!
5/5
GoogleI had no problems using this company as a tenant, everything went smoothly
5/5
GoogleReally friendly and professional. I have been with surelet for a number of years now and cannot say a bad word about them. Thanks for everything. Highly recommended. First class.
5/5
GoogleI have used Sure Lettings Glos services for over 3 years - including a seamless switch from one tenant to another and would recommend them to anyone !
5/5
FacebookGreat company to deal with and all queries were answered quick and efficient. Easiest move to date. Thanks and keep up the good work.
5/5
FacebookHave had a great experience with Sure Lettings and Sarah. Would definitely recommend! On behalf of Ali El-Houni
5/5
FacebookWe found Sure Lettings to be extremely helping when we moved counties to Gloucestershire. They were very professional and went out of their way to help us.
5/5
GoogleGreat service from a tenant's point of view, I had not rented for years and dealing with the team at sure let made the whole process very straightforward.
4/5
GoogleSure Lettings have been great for us. We have had a property with then since 2010, and they have given us a prompt, polite and professional service.
5/5
GoogleI have been a client Since 2012, and wish to say a big thankyou to all the team for their dedication service help & advice. Recommended
1/5
GoogleSTAY AWAY FROM SURELET. Over £200 in hidden fees. Worst Customer Service (Nice to you until you sign the contract). Will try and take your deposit.
5/5
GoogleAs a tenant of a property managed by Surelet Gloucester for the last 6 years, I have nothing but praise their service. Always prompt and helpful.
5/5
GoogleWe have had over 13 years of excellent service from Surelet and especially from Steph Gratton who we always use as our first point of contact.
5/5
GoogleRating only, no written review.
4/5
FacebookI find surelet very good and they always return my calls when I need advise or to sort out s problem.. from a landlord in Gloucester
5/5
GoogleGreat team, really helpful and very happy to offer all they can to give you the home you want!
5/5
GoogleAlways great to deal with. Fast service and always kept in the loop. Highly recommend to any landlord looking to rent their property.
2/5
FacebookBeen with the agency nearly two weeks, not impressed. Still awaiting to hear back from my property manager about damp in my house.
5/5
GoogleGreat level of servicePositiveResponsiveness, Quality, Professionalism, Value
5/5
Facebookgreat agent,very helpful especially during difficulties of covid,very responsive melanie is always so helpful
1/5
GoogleOnly now do lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Surelet
How many reviews does Surelet have?
Surelet's Gloucester office has 353 reviews across two platforms: 215 on Google, 138 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Surelet's rating?
Surelet is rated 4.5 out of 5 across all 353 reviews, and 4.4 out of 5 on Google from 215 reviews, checked 9 October 2026.
Where is Surelet's Gloucester office?
Surelet, 7a Worcester Street, Gloucester GL1 3AJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.