Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great experience selling our house with M&W. Massive thank you to Luke who was fantastic and went above and beyond for us! Also the rest of the team were professional, knowledgeable, and kept us well informed throughout the whole process.
Communication was excellent, and they handled everything efficiently, from viewings to negotiating offers. They made what could have been a stressful experience feel smooth and straightforward.
We’d happily recommend them to anyone looking to sell their home. Thank you again!!
Jodie · 7 April 2026
Agent replied · 14 April 2026
Thank you for your review Jodie, we are really happy to hear that you felt that you received a professional service from the team and that they made the process smooth and straightforward.
We wish you all the best with your next home.
★★★★★ 5/5
GoogleI cannot recommend Murdock & Wasley enough, from the first meet to the exchange, everyone in the team has been personal, approachable and fantastic throughout. Real people, not gormless agents who are robotic and not real! From the viewings and the honest feedback, they all were brilliant. To the 10 long months of battling for our new property, Laura was on hand at any moment to offer support and guidance and i really feel without her, I couldnt have come this far, a calm, shoulder to cry on in a time of crisis is vital in this process and Laura is an absolute assett to M&W and i will miss her daily, calming phone calls now life is going back to normal. Big thanks to Matt W also, for his patience, personable approach and understanding when things havent gone smoothly, you have both been amazing throughout this entire process and i will always recommend M&W to anyone in the future. 5*
Chels · 9 April 2026
★★★★★ 5/5
GoogleI had an outstanding experience with Murdock and Wasley from start to finish. Matt and the team were brilliant, always quick to respond, professional, and genuinely supportive throughout the whole process. When the first sale fell through, Matt stepped straight in and had the property sold again within a few days, which was amazing. The service felt personal and efficient from beginning to end. I can’t recommend Murdock and Wasley highly enough for anyone looking to sell their home.
A huge thank you to Matt and Melissa for their hard work and support.
Neil · 29 November 2025
★★★★★ 5/5
GoogleWe’re currently using Murdock and Wasley for the second time to sell our home, and once again they’ve been fantastic. Their team is professional, knowledgeable, and always keeps us well informed throughout the process. Communication has been excellent, and they’ve made what can be a stressful experience feel smooth and manageable. It really says a lot that we chose to return to them, and we wouldn’t hesitate to recommend their services to anyone looking to buy or sell a property.
Sam · 7 April 2026
Agent replied · 14 April 2026
Hi Sam,
Thank you for your thoughtful review and for instructing us to support you with yet another property sale.
Your recommendation means a lot to us.
★★★★★ 5/5
GoogleWe sold our house through M&W and couldn’t recommend them enough. Laura was amazing from start to finish, her patience, support and clear communication made such a difference. Checking in with us outside of work hours to keep us updated really took the pressure off and gave us peace of mind. Nothing was ever too much trouble and she was a pleasure to deal with.
We also dealt with Matt and Luke, they were really good at chasing things and keeping us updated as well. Along with the rest of the team, they were proactive, friendly and genuinely cared.
When things became a little tricky towards the end, they provided incredible support to keep everything moving smoothly and we’re so grateful for their kindness and generosity!
Thank you again to everyone involved, we wouldn’t hesitate to recommend you to anyone buying or selling in Gloucestershire in the future!
Holly · 30 October 2025
★★★★★ 1/5
GoogleAll I can say is DON’T buy with Murdock and Wasley, they were just terrible when I was buying a property through them. They were always phoning me asking what was going on with the sale when my solicitor was dealing with everything. They just kept badgering me to the point that they were saying that the property was going back on the market.This happened at least three times, Tiffany was the person who showed me around the property l had asked her to find out details on the property for me because she didn’t know the answers. These were quite simple questions that I had to ask her several times for the answers ie where are the keys to the garage, was the property on a water meter which she said no it wasn’t but since I have brought the property It has turned out that it was. She couldn’t get simple things right, whenever she was showing me around she would roll her eyes and keep looking at the time. I do understand that they have to take instructions off the seller but, but to tell me the seller was difficult and not easy to work with I think is very unprofessional. I did buy the property in the end I can only say that it was a nightmare, even when I went to collect the keys from them when I walked in Tiffany said this is Jane in a smug way. I told one of the owners what a nightmare I had been he was very smug too shrugged his shoulders as If he wasn’t bothered. He didn’t even ask me what the problems were. I would NEVER sell or buy using this estate agent again.
Jane · 13 August 2025
★★★★★ 5/5
GoogleI wish I could give more than 5 stars. I cannot fault the service Matt and his team have given us they’ve gone above and beyond. Matt first showed us round our NEW FAMILY HOME, he was extremely informative and very thorough. Laura was also …
Harry · 31 March 2026
★★★★★ 1/5
GoogleMy family and friends had a terribly experienced with this agency. I've also had other friends tell me about the agencies wrong doings and how the partner Matt caused the house sale to fall through or gave the buyers incorrect information. I'm planning on settling my house and yes their low commission is great but not with the hassle.
V · 7 April 2026
Agent replied · 14 April 2026
Hi,
We note your comments regarding your family and friends’ experience. As these are based on second-hand information rather than a direct experience with our Estate Agents, we are unable to verify the concerns raised.
For clarity, our fees are in line with standard rates across estate agents in Gloucester.
We wish you all the best with your property sale.
★★★★★ 5/5
GoogleI had a great experience dealing with Tom at Murdock & Wasley Estate Agents. He was professional, responsive, and kept me well informed throughout the whole process, making everything feel straightforward and stress-free.
His friendly approach and attention to detail really stood out, and I always felt confident I was in good hands. I’d highly recommend him to anyone
Harriet · 7 April 2026
Agent replied · 14 April 2026
Thank you for your feedback, we’re so pleased to hear about your positive experience with Tom.
It is fantastic to know he made the process feel straightforward and stress-free for you.
We really appreciate your recommendation and thank you for choosing Murdock & Wasley Estate Agents. If we can help again in the future, we’d be more than happy to assist.
★★★★★ 5/5
GoogleI can't recommend Murdock & Wasley highly enough! They managed to sell my house before it even went on the market and the entire process was seamless, and a huge part of that was down to Laura Perry.
From start to finish, Laura was always professional, approachable, and incredibly efficient. She kept me informed every step of the way and made what could have been a stressful experience feel effortless. Her dedication and expertise were evident throughout, and I appreciated all the hard work she put in.
If you're looking for an estate agent that delivers results and provides outstanding service, Murdock & Wasley is the way to go. Thanks again to Laura and the team.
Conor · 30 March 2025
★★★★★ 5/5
GoogleI cannot recommend Murdock & Wasley enough. Matt, Luke & their team go above and beyond, they’re very knowledgable & nothing is ever too much. I would 100% use them again & would recommend to all family/friends (they’ve sold 3 family homes already). Communication throughout is great, and I always knew where I was at with everything!
Jazz · 7 April 2026
Agent replied · 14 April 2026
Thank you so much for your kind words and continued trust in us. We’re delighted to hear that you had such a positive experience with Matt, Luke, and the team.
It’s especially rewarding to have been able to support you and your family with multiple home sales, thank you for recommending us. We really appreciate your support and look forward to working with you again in the future!
★★★★★ 5/5
GoogleMyself and my partner bought our first home with M&W and we could not recommend them enough. Laura was amazing from start to finish always keeping us updated, checking in and getting things moving on the solicitors side. …
Chloe · 31 March 2026
★★★★★ 5/5
GoogleCouldn’t recommend Murdock and Wasley more, Matt has been absolutely amazing from start to finish and made the whole process of selling so much less stressful then it could’ve been. Pictures were taken and listing posted within a matter of days of wanting to sell, and were taken so professionally. M&W kept in constant communication with me to keep me updated on everything from viewings to providing feedback. Everyone was so helpful, professional and proactive. I would highly recommend and will use them again in the future.
Holly · 15 January 2025
★★★★★ 5/5
GoogleVery pleased with the service we received; couldn’t have asked for anything more. Sincere Thanks to Luke, Matt and their team especially Melissa for liaising with all parities throughout the process. Very much appreciated; highly recommend.
Julie · 31 March 2026
★★★★★ 5/5
GoogleCould not be more appreciative of Murdoch and Wasley. First time selling a home, and they guided us every step of the way. Even months before we were able to list our property for sale, they provided expert advice and were always available via call, email or even text.
When it came to selling process. Viewings were booked in thick and fast, at times to suit us. We were given feedback on each viewing, and statistics based on Rightmove views and so on.
Through every step, from beginning to very end, Murdoch and Wasley have made the process of selling a home simple. We've been able to text and call with questions, queries. And they've always been the first to update us, not once did we have to chase.
I will always recommend Murdoch and Wasley to friends and family when it comes to buying and selling a home.
Ben · 20 December 2024
★★★★★ 5/5
GoogleWe sold and purchased our home with M&W and can honestly say there is no other estate agent like them around. From start to finish everything was catered for, with all criteria met. Between Matt and Laura they made sure we knew exactly what was going on and when. 10/10.
Jordan · 8 April 2026
Agent replied · 14 April 2026
Thank you for the feedback Jordan we are really glad we could assist you not only with the sale of your home but also purchase of your next!
All the best with your new home
★★★★★ 5/5
GoogleMatt is one of the friendliest and hardest-working people I’ve ever met. He always shows up with a positive attitude and goes above and beyond in everything he does. His dedication and professionalism truly stand out. I highly recommend Matt, he is an exceptional person to work with!
Abdul · 29 November 2025
★★★★★ 4/5
GoogleWe recently bought our first home with Murdock and Wasley and were pleased with the service. Matthew was positive and responsive throughout, keeping in regular contact and ensuring we were updated at each stage of the process. He was particularly helpful in liaising with solicitors and the sellers to resolve an isolated issue, which was handled efficiently.
Matthew quickly understood what we were looking for in a home and found us something lovely in a short time. His local knowledge was very helpful, offering useful advice on what to consider when making our decision.
Overall, it was a smooth experience, and we’d happily recommend Murdock and Wasley.
Lucy · 9 December 2024
★★★★★ 5/5
GoogleExcellent professional and friendly service. Would highly recommended Murdock and Wasley. Matt provided a first class service, was great at keeping in contact and at progressing the process with solicitors. Very helpful and approachable, provided amazing drone photos of the property, as well as interior shots which really showed what the property had to offer. Immediately provided feedback on viewings. Service provided was top notch. Thank you Matt and team, best agent in the area hands down.
Cathy · 15 January 2025
★★★★★ 5/5
GoogleWe have had such an incredible experience selling & buying with M&W, Luke, Hannah and the whole team, who were really driven to sell our house… which ended up selling within the first week and went for well over asking price!!! They all worked so hard to book viewings and accommodate times needed.
Luke and Hannah gave great advice throughout and the communication from the M&W team exceeded our expectations. Tilly also made such a special effort to capture great photos to help market our property and Owen was always so helpful when ringing into the office.
Then the fabulous Laura took over to ensure our sale & purchase went through smoothly, there’s not enough words to describe how brilliant, patient and understanding Laura is. She was absolutely brilliant at dealing with any holds up that occurred and very ‘on the ball’ with chasing the solicitors in our chain. Laura is always so quick to respond to any queries or concerns, which is fabulous when the process is very long winded.
The whole team are really supportive and proactive and I cannot thank them all enough. I would highly recommend M&W to anyone who is looking to sale or purchase a property within Gloucestershire. Thank you all!
Fallon · 26 November 2024
★★★★★ 5/5
GoogleM&W managed to sell our house in a just under a couple of weeks which was exceptional. Then throughout a slightly long winded house sale and purchase, which was no fault of M&W, the team couldn't do enough for us. A special shout out to Tilly and Matt, for always chasing when it was needed and for always keeping us up to date every step of the way. I can’t recommend this estate agent enough, they’re extremely thorough and professional yet always friendly and on hand! A relative of mine used M&W after struggling with another local estate agent for months and they managed to get the deal done promptly so I knew I was in great hands from the start. 10/10, 5 star service, highly recommend!
Jake · 11 October 2024
★★★★★ 5/5
GoogleWe are considering downsizing and have been viewing several properties with various agents. We were particularly impressed with Jack Guest from Murdock and Wasley, who showed us a property which was by far the best of those we have seen. Jack was punctual, professional, knowledgeable and well prepared. He immediately understood our requirements and was able to answer specific questions about the property. Where there was a question he could not answer, he quickly followed up and responded.
Jack gave us time to thoroughly view the property without feeling pressurised and kindly agreed to wait for a disabled member of the family to arrive so that they could check if the property would be suitably accessible. He also offered to assess our own property the same day and came round within the hour. This enabled us to discuss the local market for our property and a realistic valuation range, along with a competitive fee. We appreciated how Jack was prepared to go the extra mile for us, inspired confidence and gave excellent service.
Chris · 25 September 2024
★★★★★ 5/5
GoogleWe have had such a brilliant experience selling with M&W, Matt & Luke were really driven to sell our house and worked so hard to book viewings and accommodate times needed. They gave great advice throughout about pricing and who we should / shouldn’t get in to view.
Laura then took over to ensure the sale went through after we accepted the offer, she was brilliant at negotiating with our buyer on our behalf and was always so quick to respond to any query or concern we had, the whole team are just really supportive and proactive.
Nicola · 25 September 2024
★★★★★ 5/5
GoogleMatt Wasley was brilliant for us in what was a complicated and long process. Kept in contact with us the whole time and helped us chase solicitors etc. He couldn’t have done more for us. While viewings were being done they worked around us …
K · 31 March 2026
Agent replied · 14 April 2026
Thank you for your review, We’re are glad to hear that you felt supported through what sounds like a challenging process. … More
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