5/5
Simon at Move in Gloucester was professional, helpful and accessible (often not the case these days). I couldn't fault him or his team. Many thanks Simon.
Trusted Agent profile · Gloucester
★★★★★
511 reviews across 3 platforms
2 Longsmith Street, Gloucester, GL1 2HH
Move Sales and Lettings's office in Gloucester, at 2 Longsmith Street, is rated 4.8 out of 5 across 511 reviews on three platforms, including 494 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Move Sales and Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
5/5
Simon at Move in Gloucester was professional, helpful and accessible (often not the case these days). I couldn't fault him or his team. Many thanks Simon.
5/5
Move Gloucester have been a breathe of fresh air for us as sellers. They have been fully attentive and quick to respond from the point when we asked them to value our property to agreeing a sale. The key for us is communication and they communicated quickly and openly throughout the process. They are clearly keen to help around their local community too and at our time of going to market they wanted to support key workers in selling their properties through the pandemic with enhanced fee structures. We would highly recommend using their services to sell or buy.
5/5
Just did a viewing with Harry, very professional and friendly, basically an awesome guy to be honest. The place was excellently showcased to us with all the details provided to us along the way. Definitely would recommend working with them to get a place for yourself.
5/5
Dealt with Nick and can’t fault him at all would definitely recommend and use again
5/5
Harry at Move Gloucester, was fab! A very professional house viewing, and the best estate agent I had met that day. Quick and professional throughout the process, and always at hand to anwser questions. Would recommend if your looking to rent in and around Gloucester! A lovely guy, and very professional and switched on.
5/5
Evan was amazing and helped me through the whole process. Thank you Evan
5/5
Great experience with Move estate agents. Rebecca dealt with my offer and kept me up to date with everything and answered all my queries promptly. Happy with the service provided!
Thank you so much for your kind words :)
5/5
Smooth and efficient support to find a tenant for one of my investment properties. Many thanks Carmen and Harry. You guys are great. Haji
5/5
I am currently searching for a property with Move and I have to say that the advice and guidance that I have received from the knowledgeable young lady, Kia Turner, has been second to none. I have no doubt she will find the right house for me soon. Much appreciated.
Thank you James!
5/5
I appreciate Elodie Raymond's swiftness in processing things, she responds to emails immediately and above all she is so friendly and welcoming, her commitment to get things done is just outstanding. Thank you very much Move Sales and Lettings!
5/5
Harry was very helpful in finding, viewing and moving into our student house
5/5
Harry was great with our house. Very organised and great in answering questions
5/5
Warren was absolutely amazing from marketing our property to getting it sold! He was professional, friendly and gave brilliant advice. No question was ever too much trouble for him!
4/5
Always very friendly, and helpful - especially Harry 🤙 …
5/5
Being portfolio student landlords has it’s challenges but the entire team at Move have gone above and beyond for us repeatedly since we instructed them. From securing tenants for every single property within a matter of weeks, to handling our maintenance issues swiftly and effectively, we have been delighted with the service we have received from Move. It’s extremely reassuring to know they are representing us and are working along side us to ensure we are providing the best possible accommodation and service for our tenants. Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value
5/5
A week ago, i thought it would be a good time to move house. After getting a quote from Warren, we proceeded to trust Move to sell our beloved house. Wow, with the excellent photos, the professional services from Warren and Kia it was sold at the full asking price within 36 hours. That fast turnaround put us in an excellent position to negotiate on our next property and we have now bought a property (and sold one) in a week. The level of service from the whole team has been outstanding. Thanks (and Warren i told you the 'meadow' was our secret weapon).PositiveResponsiveness, Professionalism, Value
5/5
Izzy was a pleasure to deal with and very helpful and informative
1/5
Worst agency ever. Once they have your fees they couldn’t care less. Make sure to note the extraordinary fees in their tenant terms of business, £145 just to check out and leave... They’re currently trying to charge me £95 to refund an accidental payment to them even though I’m no longer a tenant! They had the cheek to ask if I’d taken worthless items from others in the house share, yet told me to call the police when my more expensive items were taken while there and said managing anything in the house wasn’t their problem. Sure enough you’ll get a phone call if a long term tenant doesn’t like something but if you have an issue nothing is done and you are suggested to leave. I have all intentions of going to the property ombudsman since they can’t be bothered to email me back either.
5/5
We have found the level of service excellent. Speedy and helpful responses with all queries at all times from Kia Turner in the Sales Team, with her professionalism and friendly disposition, she really is a credit to the company and a pleasure to deal with!PositiveResponsiveness, Quality, Professionalism
Thank you so much Pat!
4/5
Smooth and easy viewing and move in process thanks to Harry
5/5
Having had very sudden circumstances change, I needed help with moving into a new property within a shirt space of time and Move more than adequately helped me out. From day one they were extremely helpful and understanding. All questions I had were answered quite quickly. Couldn't recommend them more.
Thank you :)
5/5
Warren has been fab in helping us secure a new home, professional and incredibly helpful, and going out of his way to facilitate viewings. Would highly recommend!
5/5
The team at Move were very professional and courteous at all times and provided a first class customer service. A special thank you goes out to both Warren and Simon for all the help and support given throughout the process of selling our house. We consider Move to be a cut above the rest and would thoroughly recommend them to anyone wishing to sell or purchase a property.
5/5
I'm very happy with my experience with Move estate agents, and I love my room, you want to speak to Harry, Evans, Mac, or Ellie, they have been so wonderful to me, join Move Eastate Agents today, they are the best, and good at what they do, merry Christmas.
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Yes. In The Trusted Agent 2026 awards: Move Sales and Lettings, Gloucester won Trusted Agent.