Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
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5/5
GoogleI recently used Michael Tuck Estate Agents In Quedgeley when I downsized from a three bedroomed detached house with garden, shed and garage to an end terrace small bungalow, also in Quedgeley. I cannot fault the whole sales team throughout the process. Led by Otis they were helpful, kind and patient, which they needed to be as I hadnβt moved house for 45 years! So to all of them, Otis, Hayley, Yasmin, Myles and Jimmy (I hope I havenβt missed anyone out, apologies if I have), thank you so much for helping me through such a stressful life event. You were all great.
Judith Β· 20 October 2025
Agent replied Β· 10 November 2025
Thank you so much for your lovely review! Weβre delighted to hear that Otis, Hayley, Yasmin, Miles, Jimmy, and the whole team were able to support you through such a big move. Itβs wonderful to know our help made the process easier after 45 years in your previous home. Your kind words mean a lot to all of us, and we wish you every happiness in your new bungalow!
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5/5
GoogleI recently purchased my first property through Michael Tuck Estate Agents. I was relocating from across the country which didn't help the situation, but from the start of my journey they have been fantastic!
Jimmy Cronshaw was my main contact at the beginning of the process and was really helpful and informative on my viewings and through the offer process. Otis Brown took the reigns following offer through to completion and the experience with both was great!
Otis was awesome and the communication was on point. He was quick to relay any questions I had with the vendors and organise a second viewing at short notice and was always upbeat and friendly to work with.
Overall my experience was really fantastic and if I decide to sell in the future, I'd be happy to work with them from the other side of the process as well!
Mark Β· 23 August 2025
Agent replied Β· 22 September 2025
Thank you so much for your 5-star rating of Michael Tuck Estate & Letting Agents! We greatly appreciate your kind words and the time you took to share your positive experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your continued support! Many Thanks, Michael Tuck Estate & Letting Agents
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5/5
GoogleTwo reviews in one: Firstly, Michael Tuck Lettings have looked after my rental property for the last 19 years and during that time Rob, Claire, Vikki-Lee and the rest of the team have been absolutely brilliant! With their support I've never had a void period and my tenants have been exceptional - I really can't thank them enough for all their help and advice over the years.
When the time came to give up being a landlord, Otis on the estate agency side took over and found a buyer within days. The whole sale process has been a breeze and we completed today without a hitch. Thank you Otis, you've been a star!
Whether you're a landlord, or just selling a property, my advice would be to get in touch with these guys and let them take the strain.
JP Β· 6 June 2025
Agent replied Β· 22 June 2025
Thank you so much for your 5-star rating of Michael Tuck Estate & Letting Agents! We greatly appreciate your kind words and the time you took to share your positive experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your continued support! Many Thanks, Michael Tuck Estate & Letting Agents
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5/5
GoogleIncredible service from Otis & the team at Michael Tuck from start to finish. The photos taken of the house for the listing were brilliant and the house was on the market within a few days. We accepted an offer within a couple of weeks and Otis was more than helpful throughout the entire process which Iβm extremely grateful for! Thank you πππ
Leanne Β· 23 August 2025
Agent replied Β· 22 September 2025
Thank you so much for your 5-star rating of Michael Tuck Estate & Letting Agents! We greatly appreciate your kind words and the time you took to share your positive experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your continued support! Many Thanks, Michael Tuck Estate & Letting Agents
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4/5
GoogleGreat service from Otis and the team.
Exchange and Completion was a little stressfully confusing as we were asked for a date and then couldn't Complete because we couldn't get hold of the Owner or Solicitor. Otis helped to smooth this through successfully.
Thank you for your help.
Ian Β· 23 August 2025
Agent replied Β· 22 September 2025
Thank you so much for your 4-star rating of Michael Tuck Estate & Letting Agents! We greatly appreciate your kind words and the time you took to share your positive experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your continued support! Many Thanks, Michael Tuck Estate & Letting Agents
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5/5
Google5* <- enough said really
I cant fault these guys at all. Ed took us on a tour of a few local properties and was brilliant and answer all questions we had and put us at ease.
Buying process of our first property was a great experience due to these guys. Was always kept up to date and Otis made sure of this. He even sort out some issue we had and made sure the whole experience went smooth.
Just collected my keys and im so happy honestly. Will 100% recommend and use these guys again when the time comes to move on. Thanks again to Ed and Otis in particular but thanks to all the team as well
Jordan Β· 28 March 2024
Agent replied Β· 24 October 2024
Dear Jordan,
Thank you so much for giving us a 5-star rating. We truly appreciate your kind words and are thrilled to hear that Ed and Otis provided you with exceptional service during your property buying process. We are delighted that they were able to answer all your questions, put you at ease, and ensure that the whole experience went smoothly.
Congratulations on collecting your keys! Your satisfaction is our ultimate goal, and we are thrilled that we were able to meet your expectations. We are grateful for your recommendation and look forward to serving you again in the future.
Thanks again to Ed, Otis, and the entire team for their hard work. We are delighted that you had a great experience with us.
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5/5
GoogleExcellent service. Jimmy was very professional and personable with a good sense of humour. It was refreshing to meet a genuine, lovely person in the industry. He's a credit to Michael Tuck. Thank you :)
Jessica Β· 11 October 2025
Agent replied Β· 10 November 2025
Thank you for your kind words! Weβre delighted to hear you had such a positive experience with Jimmy. His professionalism, personable approach and sense of humour really shine through, and weβll be sure to share your lovely feedback with him. Heβs truly a credit to the team.
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5/5
GoogleOnce again Otis made things so easy for me on my sale and purchase of another property. He answered all my questions along the way and kept me updated throughout the whole process.
Brad Β· 11 October 2025
Agent replied Β· 10 November 2025
Thank you so much for your 5-star rating of Michael Tuck Estate & Letting Agents! We greatly appreciate your kind words and the time you took to share your positive experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your continued support! Many Thanks, Michael Tuck Estate & Letting Agents
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5/5
GoogleMichael Tucks were one of three estate agents we checked out when selling our motherβs house. Iβm so glad we ended up choosing them. They made selling from a distance easy and were always on the ball. We couldnβt have got a better service anywhere! Otis and Miles were so helpful and proactive and the staff who fielded my telephone calls were cheerful helpful.
A great service from a great team!
Susan Β· 27 May 2024
Agent replied Β· 24 October 2024
Thank you so much for your 5-star rating of Michael Tuck Estate & Letting Agents! We greatly appreciate your kind words and the time you took to share your positive experience.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your continued support!
Many Thanks,
Michael Tuck Estate & Letting Agents
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5/5
GoogleI recently sold my house through Michael Tuck, and the whole process was handled brilliantly from start to finish. The team were professional, proactive, and always easy to get hold of nothing was too much trouble.
A special mention goes to Otis, who was fantastic throughout. His communication was clear and consistent, keeping me updated at every stage, and his calm, confident approach made what could have been a stressful experience feel smooth and straightforward.
Iβd highly recommend Michael Tuck to anyone looking to sell their property they genuinely go the extra mile.
Ben Β· 13 October 2025
Agent replied Β· 10 November 2025
Thank you for your kind words! Weβre delighted Otis and the team could make your sale smooth and stress-free. Your recommendation means a lot to us!
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5/5
GoogleHighly recommended Michael Tuck Estate and letting agents Quedgeley. Otis and his team are professional and polite. They responded quick and keep me updated on a regular basis. The transaction was smooth and no stress. Deeply appreciated!
Louisa Β· 23 August 2025
Agent replied Β· 22 September 2025
Thank you so much for your 5-star rating of Michael Tuck Estate & Letting Agents! We greatly appreciate your kind words and the time you took to share your positive experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your continued support! Many Thanks, Michael Tuck Estate & Letting Agents
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5/5
GoogleFrom the outset Otis at the Quedgeley branch, was helpful and proactive.
Our sale was not the easiest to complete due to complications with the buyer's solicitor. Thankfully Otis was able to liaise with all parties and negotiated through the sometimes tricky situations and tense moments successfully, keeping us fully informed at all times.
Thank you very much, we would happily recommend Michael Tuck Estate agents.
Sarah Β· 26 July 2024
Agent replied Β· 24 October 2024
Thank you so much for your 5-star rating of Michael Tuck Estate & Letting Agents! We greatly appreciate your kind words and the time you took to share your positive experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your continued support! Many Thanks, Michael Tuck Estate & Letting Agents
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5/5
FacebookWe had an outstanding experience working with Jimmy and Otis during the process of buying our home. From start to finish, they were professional, responsive, and incredibly helpful. Their knowledge and attention to detail made the entire process smooth and stress-free.
What really stood out was their dedication and the level of service they provided, they went above and beyond every step of the way. We always felt supported and well-informed, and they truly had our best interests at heart.
Weβre so grateful for everything they did to help us!
Bryoni Β· 10 September 2025
Agent replied Β· 17 October 2025
Thank you for your fantastic review! Weβre so pleased to hear that Jimmy and Otis made your home-buying journey smooth and stress-free. Your kind words about their dedication and support mean a great deal, and weβll be sure to share your feedback with them. Wishing you every happiness in your new home!
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5/5
GoogleMy experience dealing with Michael Tuck Estate agents from start to finish was outstanding.
Anything I was unsure of they answered quickly and all the staff are well presented and helpful.
My son and I would recommend them for your next house move.
The whole experience just flowed with no pressure and I felt confident with every step of the process.
A massive thank you to all the team at the quedgeley office.
Nikki Β· 3 November 2025
Agent replied Β· 10 November 2025
Thank you so much for your lovely review! Weβre delighted to hear you had such a smooth and positive experience with the Quedgeley team. Itβs wonderful to know you felt supported and confident throughout the process. We truly appreciate your recommendation and kind words!
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5/5
GoogleI was really impressed with Otis Brown from the very start. There wasn't the expected approach and focus on sales, he didn't tell me what I wanted to hear, but I gained the impression he was honest. I consider now that electing to have Michael Tuck sell my house was definitely the right choice. Otis went out of his way to help me through the process and I'm not sure that others would have. I remain grateful to him for his efforts on my behalf. I remain grateful for the efforts of Miles Pledger also. I would absolutely recommend Michael Tuck Estate Agents Quedgeley and would certainly award five stars. If the rules allowed, I would award six.
Peter Β· 10 January 2025
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5/5
GoogleWe have just purchased a property through Michael Tuck Quedgeley and we would highly recommend them guys. Otis was the main person we were dealing with and he was fantastic! Very helpful, gave great advice and has always been there to answer any questions. The whole team is really friendly and professional. Thank you so much for helping us purchase our first home! π
Andzelika Β· 28 March 2024
Agent replied Β· 24 October 2024
Dear Andzelika,
Thank you so much for your wonderful 5-star rating of Michael Tuck Estate & Letting Agents! We greatly appreciate your support and recommendation.
We are thrilled to hear that you recently purchased a property through Michael Tuck Quedgeley and that your experience was nothing short of fantastic. Otis, in particular, is delighted to hear your kind words and he is happy to have been of assistance throughout the process. Providing helpful advice and being readily available to answer any queries is of utmost importance to us.
Our team takes pride in being friendly and professional, ensuring that our clients feel supported and well taken care of. We are absolutely delighted to have played a part in helping you purchase your first home!
Once again, thank you for your kind words and for choosing Michael Tuck Estate & Letting Agents. We wish you all the best in your new home!
Warm regards,
The Michael Tuck Team
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5/5
GoogleRecently sold our home through Michael Tuck; Otis and team were brilliant. Great communication and always happy to help and answer any questions. Highly recommend
Jessica Β· 1 September 2025
Agent replied Β· 22 September 2025
Thank you so much for your 5-star rating of Michael Tuck Estate & Letting Agents! We greatly appreciate your kind words and the time you took to share your positive experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your continued support! Many Thanks, Michael Tuck Estate & Letting Agents
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1/5
FacebookAwful letting manager Lianne stinks of alcohol turned up 20 minutes late to the house. Didnβt apologise.
Wasnβt going to post this review as it was years ago however recently seen a post in Gloucester spotted about her daughter mocking someone losing a baby, and hoping they lose their currently pregnancy. Looks like the apple didnβt fall far from the tree. AWFUL- donβt use this agent!
Alan Β· 31 October 2025
Agent replied Β· 22 December 2025
https://www.facebook.com/share/p/1Lmewaqiin/?mibextid=wwXIfr
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5/5
GoogleJust to say thanks to Otis and the team at Michael Tuck for being so helpful and obliging during my purchase process.
Leigh Β· 1 September 2025
Agent replied Β· 22 September 2025
Thank you so much for your 5-star rating of Michael Tuck Estate & Letting Agents! We greatly appreciate your kind words and the time you took to share your positive experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your continued support! Many Thanks, Michael Tuck Estate & Letting Agents
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5/5
GoogleBought my first house through Michael Tuck and can't recommend them enough. Both Hayley and Otis have been brilliant and a pleasure to deal with. Otis has been patient with my impatience and has chased things to support the progress of the sale and make things as smooth as possible. Would definitely use again.
Many Thanks
Rebecca Β· 27 May 2024
Agent replied Β· 24 October 2024
Dear Rebecca,
Thank you so much for leaving us a glowing 5-star rating for Michael Tuck Estate & Letting Agents! We greatly appreciate your kind words and recommendation.
We are delighted to hear that your experience with us went smoothly and that Hayley provided you with fantastic service. We pride ourselves on delivering exceptional customer service, and it's great to know that we met your expectations.
If there's anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out to us. We value your feedback and look forward to serving you in the future.
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5/5
GoogleThank you to Otis and the sales team at Quedgeley office. House sale finally completed on Friday. They were very helpful and kept me informed all the way from putting on the market, up until final completion. I really appreciated their assistance at what was a sad time. Many thanks.
Heather Β· 25 August 2024
Agent replied Β· 24 October 2024
Thank you so much for your 5-star rating of Michael Tuck Estate & Letting Agents! We greatly appreciate your kind words and the time you took to share your positive experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your continued support! Many Thanks, Michael Tuck Estate & Letting Agents
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5/5
GoogleHaving just completed on a sale of a house in Kingsway I would have no hesitation in recommending Michael Tuck Estate Agents of Quedgeley.
The sale was professionally handled by Otis and his team, who kept me updated throughout.
A stress free and smooth process - thank you for all your hard work Otis !
Doug Β· 8 June 2025
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5/5
GoogleHave just purchased my first property with Micheal Tucks in Quedgeley and I couldnβt recommend this estate agents anymore!
Otis made my experience smooth and totally stress free which is what we all want!
Will definitely be using Otis at Micheal Tucks Estate Agents for any more future properties!
Thanks you Otis.
Dan Β· 28 March 2024
Agent replied Β· 24 October 2024
Dear Dan,
Thank you so much for giving Michael Tuck Estate & Letting Agents a fantastic 5-star rating! We greatly appreciate your feedback.
We're thrilled to hear that you had a smooth and stress-free experience purchasing your first property with us in Quedgeley. Otis has been instrumental in ensuring your satisfaction, and we're glad to have such a dedicated and reliable agent like him on our team.
Thank you for recommending Otis and Michael Tuck Estate Agents. We look forward to assisting you with any future property needs you may have.
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5/5
GoogleOtis is an honest and decent bloke. Not too 'salesy' and easy to deal with. We had a protracted sale (not due to any fault of Otis/Tuck's) and at times it was hard going but Otis was calm and honest throughout and we got there in the end. Special mentions to Sue and Miles who were also very helpful. Highly recommended.
Beachcombers Β· 19 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.