Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecent first time buyer and although the process was a bit of a nightmare, absolutely none of that was from Michael Tuck. I see why it's a stressful time now and I'm glad I had the team there helping out. Tony was my sales manager and on many occasion he answered any doubts I had, guided me to the right resources or just straight up pushed things through with solicitors when they needed to be.
I was like a deer in headlights half the time! So it was great having a team like that who I could rely on. Top stuff guys!
Joshua · 8 December 2025
Agent replied · 29 December 2025
Thank you for your kind words, we're delighted our team, especially Tony, could support you through your first purchase and make the process feel easier.
★★★★★ 5/5
GoogleI have just bought my next home through Michael Tuck and have dealt with Andy throughout, from the first viewing to completion. He has been consistently helpful, patient and supportive. His customer service has been excellent and other staff have been super helpful when he is not available. I highly recommend Michael Tuck Abbeymead based on my experience.
Michelle · 31 March 2026
Agent replied · 14 April 2026
Thank you for your wonderful feedback, we’re delighted to hear that Andy and the Abbeymead team provided such helpful and supportive service throughout your purchase, and we truly appreciate your recommendation!
★★★★★ 5/5
GoogleWe highly recommend Tony, Vicky and the Team, they have all been absolutely fantastic throughout the selling of our house. Nothing is too much trouble, communication superb, 100% professional and helpful. Would definitely use them again should the need arise. Thank you again guys n gals. Truly made the process easy and stress free.
Katie · 14 March 2026
Agent replied · 14 April 2026
Thank you for your wonderful review, we’re delighted to hear that Tony, Vicky and the team made your sale smooth and stress-free, and we truly appreciate your recommendation and kind words!
★★★★★ 5/5
GoogleNatalie,Heather and the team were fantastic at helping us find a new place after our landlord decided to sell the house we were living in. They were so helpful and supportive with anything that we needed and I would highly recommend them to anyone that needed any help finding a place.
Ryan · 31 March 2026
Agent replied · 14 April 2026
Thank you for your lovely feedback, we’re delighted to hear that Natalie, Heather and the team were able to support you through your move, and we truly appreciate your recommendation!
★★★★★ 5/5
GoogleThe service we got from Michael Tuck, in particular from Charlie and Tony was second to none friendly, professional and always with a smile. Ours was a complicated sale and they handled it brilliantly, keeping us informed at all times. I would thoroughly recommend Michael Tuck to anyone.
Alan · 7 April 2026
Agent replied · 14 April 2026
Thank you for your wonderful feedback, we’re delighted to hear that Charlie and Tony provided such friendly, professional service and kept you well informed throughout your sale, and we truly appreciate your recommendation!
★★★★★ 5/5
GoogleAnother 5⭐️service from a great team. This is the second time we have dealt with Vicky, Tony and the team and would definitely recommend to others. There was always someone available to discuss the next steps and they made the whole process very easy to navigate. Thanks again all.
Andrea · 14 March 2026
Agent replied · 24 August 2024
Thank you so much for your 5-star rating of Michael Tuck Estate & Letting Agents! We greatly appreciate your kind words and the time you took to share your positive experience. … More
★★★★★ 5/5
GoogleJust bought our first home through Michael Tuck. Fantastic service, everything moved quickly and efficiently and they were always on hand to answer our many queries with it being our first purchase. Shout out to Charlie especially who was brilliant.
Joe · 31 March 2026
Agent replied · 14 April 2026
Thank you for your fantastic review, we’re delighted to hear your first home purchase was smooth and efficient, and Charlie will be thrilled with your kind words.
★★★★★ 5/5
GoogleI can't fault the service I've had from James and Michael Tuck. The rental of my property went through quickly and efficiently and James is very responsive if I have any questions. Use Michael Tuck, you won't regret your decision! Highly recommend!
Lina · 14 March 2026
Agent replied · 14 April 2026
Thank you for your fantastic feedback, we’re delighted to hear that James provided such responsive and efficient support throughout the rental process, and we truly appreciate your recommendation of Michael Tuck.
★★★★★ 5/5
GoogleVicki was brilliant start to finish no pushy selling just let us view the property at our leisure then she went above and beyond to make our purchase hassle free.
Louis · 14 March 2026
Agent replied · 14 April 2026
Thank you for your lovely feedback, we’re delighted to hear Vicky made your experience relaxed and hassle-free, and we truly appreciate your kind words.
★★★★★ 5/5
GoogleThe service that we have received from Michael Tuck, Abbeymead Sales Team during the recent sale of two properties has been exceptional. Friendly, helpful and efficient communication throughout the whole process. Special thanks to Tony, Charlie and the whole team.
Sally · 15 December 2025
Agent replied · 29 December 2025
Thank you for your wonderful feedback, we’re delighted to hear that Tony, Charlie and the Abbeymead sales team provided such friendly, efficient service throughout the sale of your properties.
★★★★★ 5/5
GoogleThis will always be my go-to Lettings agency. Very friendly, resourceful, and kind people. Special thanks to James for his dedication and help.
Patrick · 14 March 2026
Agent replied · 14 April 2026
Thank you so much for your kind words, we’re delighted to be your go-to lettings agency, and James will be thrilled to hear your feedback.
★★★★★ 5/5
GoogleCould not find a better estate agent! James was brilliant from the off, completely understanding what we wanted in a property, was flexible with viewings. Whole process was smooth from start to finish, James and the team were incredibly helpful, no question was ever too much hassle for them to get the answer for! Hopefully will be staying in the property for a long time to come, but if we ever need an agent again we will be coming to James and Michael Tuck without question!!
Thanks James!!
Ellie-Rose · 26 April 2024
Agent replied · 24 August 2024
Dear Ellie-Rose,
Thank you so much for your amazing 5-star rating of Michael Tuck Estate & Letting Agents! We truly appreciate your kind words and taking the time to share your positive experience with us.
We're thrilled to hear that James provided you with exceptional service and fully understood your needs when searching for a property. Flexibility with viewings and a smooth process from start to finish are exactly what we strive for, and we're glad to know that James and our team were incredibly helpful throughout.
Your satisfaction means the world to us, and we're honored to have earned your trust. Rest assured, if you ever need an agent again in the future, James and the team at Michael Tuck will be here for you.
Thank you once again for your wonderful review, and we hope you enjoy your time in the property for many years to come!
Best regards,
The Michael Tuck Estate & Letting Agents Team
★★★★★ 5/5
GoogleI was impressed with the service I received when using Michael Tuck Estate and Lettings Agents to rent out our property. This was new terrain for my husband and myself, and I must say Kurt was very patient, polite, and courteous throughout the whole process. What struck me was how Kurt not only listened to our individual circumstances, but was mindful towards them with each and every step. You are a funny, "cheeky chap" Kurt, who calmly smoothed our way into the rental market with ease. Thank you for all your help!
Sarah · 27 March 2024
Agent replied · 24 August 2024
Dear Sarah,
Thank you so much for your wonderful 5-star rating and review of Michael Tuck Estate & Letting Agents. We truly appreciate your feedback and are thrilled to hear that you were impressed with the service you received when using our agency to rent out your property.
We understand that entering the rental market can be a new experience, and we are glad that our agent Kurt was able to provide you with the patience, politeness, and courteousness that you needed throughout the entire process. It's great to hear that Kurt took the time to listen to your individual circumstances and was mindful of them with each and every step.
We completely agree that Kurt is a funny and "cheeky chap" who knows how to make the process smooth and easy for our clients. We will make sure to pass on your kind words to him and the rest of our team.
Thank you once again for choosing Michael Tuck Estate & Letting Agents. We are here to assist you whenever you need us.
★★★★★ 5/5
GoogleIf I could leave a 10 star review I would!
Due to a change of circumstances, I recently had to go through the referencing process again to remain in my property. If it hadn’t have been for Heather at Michael Tucks I honestly don’t know how things would have ended for myself and my little boy, Heather has been instrumental with us being able to stay in our home. I also want to thank Kurt & James who are also absolutely incredible and treated me with such kindness and care also. You guys are fab! Will recommend every time
Sophie · 27 March 2024
Agent replied · 24 August 2024
Dear Sophie,
Thank you so much for giving Michael Tuck Estate & Letting Agents a 5-star rating! We greatly appreciate your kind words and recommendation.
"If I could leave a 10-star review, I would!" Your appreciation means a lot to us, and we are thrilled to know that our team, especially Heather, Kurt, and James, were instrumental in helping you through the referencing process and ensuring you could stay in your home. They truly value your wellbeing and were happy to assist you with kindness and care.
We are here for you and your little boy, should you need any further assistance in the future. Once again, a heartfelt thank you for your support and recommendation.
★★★★★ 5/5
GoogleWe’ve had nothing but a lovely, pleasant experience with Michael Tuck, especially Vicky and Tony who have been so informative and proactive throughout our whole house buying process. Both were proactive at chasing solicitors and vendors, ensuring deadlines were met & everyone was happy along the way. A great company, great people & couldn’t recommend them all enough. Thank you so much!
Catherine · 22 December 2025
★★★★★ 5/5
Google5 stars isn't enough. My partner is 7 months pregnant and we have a big old dog so finding somewhere to rent with the application process has been hell but we were lucky to find Michael Tuck.
They have been golden!! A huge shout for James Schofield who has gone with us through the whole process. Very nice down to earth friendly guy who has communicated and supported us from start to finish and got us into a lovely 2 bedroom property.
Got the keys today and can't wait to get started on our next chapter.
Thank you James and thank you Michael Tuck Lettings.
Chris · 26 February 2024
Agent replied · 24 August 2024
Dear Chris,
Thank you so much for your incredible 5-star rating of Michael Tuck Estate & Letting Agents. We truly appreciate your kind words and for taking the time to share your experience.
We are thrilled to hear that we were able to assist you in finding a suitable rental property despite the challenges you faced during the application process. We understand how stressful it can be, especially with a partner who is 7 months pregnant and a big old dog.
It brings us great joy to know that James Schofield was able to provide you with excellent service throughout the entire process. We are fortunate to have him on our team, and we will be sure to pass along your appreciation to him.
Congratulations on securing a lovely 2-bedroom property! We are excited to be a part of your next chapter and we hope that your new home brings you nothing but happiness and comfort.
Once again, thank you for choosing Michael Tuck Lettings. If there is anything else we can assist you with in the future, please do not hesitate to let us know.
Best regards,
Michael Tuck Estate & Letting Agents
★★★★★ 5/5
GoogleTony was super reliant and quick with all the proceedings. Much appreciate all his help and support throughout the support.
Fayyaz · 14 February 2026
Agent replied · 14 April 2026
Thank you for your kind words, we’re delighted to hear Tony was so reliable and supportive throughout the process and we really appreciate your feedback.
★★★★★ 5/5
GoogleI was honestly giving up hope of finding a place to rent for me and my partner with everything we needed, michael tuck was out last hope and we where put in James care, we didn’t get the first property we applied for but James worked tirelessly to help us find our perfect place and he managed to do just that, during the application process James was always at the end of the phone to answer one of my 10000 questions weather it was one time a day or 5 couldn’t recommend enough 😁 also a thank you to heather and Kurt for being there to help when James was out of office
Shania · 24 October 2023
Agent replied · 30 October 2023
Thank you so much for your review - we shall ensure that your comments are passed onto James and the whole Lettings team!
★★★★★ 5/5
Google5 star service from Tony Sysum, he was very helpful, super efficient and never let me down. He always kept me up to date with the sale of my property and went above and beyond my expectations. Would definitely deal with him and Michael Tucks again !! Thanks for everything you did Tony , you were great !!!
Sandra · 7 April 2026
Agent replied · 14 April 2026
Thank you for your fantastic review, we’re delighted to hear Tony provided such efficient, reliable and supportive service throughout your sale, and we truly appreciate your kind words and recommendation!
★★★★★ 5/5
FacebookWe had an outstanding experience working with Jimmy and Otis during the process of buying our home. From start to finish, they were professional, responsive, and incredibly helpful. Their knowledge and attention to detail made the entire process smooth and stress-free.
What really stood out was their dedication and the level of service they provided, they went above and beyond every step of the way. We always felt supported and well-informed, and they truly had our best interests at heart.
We’re so grateful for everything they did to help us!
Bryoni · 10 September 2025
Agent replied · 23 April 2026
Thank you for your fantastic review! We’re so pleased to hear that Jimmy and Otis made your home-buying journey smooth and stress-free. Your kind words about their dedication and support mean a great deal, and we’ll be sure to share your feedback with them. Wishing you every happiness in your new home!
★★★★★ 5/5
GoogleJames and Kurt at Abbeymead made the process of re-letting our house very quick and easy. This was the first time we had used Michael Tuck but will very happily instruct them next time we need to find a tenant. The refreshing aspect of the service they offered was that it was proactive. We did not need to keep asking how things were going, we were kept up-to-date at all times.
Nick · 5 November 2023
Agent replied · 1 January 2024
Hi Nick,
Thank you for taking the time to leave a review about James and Kurt in our Abbeymead branch, i's great to read how helpful they have both been, we shall ensure your feedback is passed onto them!
★★★★★ 5/5
GoogleI have used Tony on occasions in the past but I have to say Tony and the team have gone above and beyond with the help I have received. I can’t thank Tony, Chloe, Charlie and Vicky for all their help and support during a very stressful time - an amazing team and would not hesitate to recommend them to anyone. Thank you so much guys 🤩🤩
Suzanne · 27 January 2024
Agent replied · 24 August 2024
Dear Suzanne,
Thank you so much for your fantastic 5-star rating of Michael Tuck Estate & Letting Agents. We greatly appreciate your feedback and support.
We are thrilled to hear that Tony and our team provided such exceptional service during your recent experience with us. We understand that moving can be a very stressful process, and it warms our hearts to know that we were able to alleviate some of that stress for you.
Once again, thank you for your kind words and for recommending us. We are always here to assist you whenever you need us.
★★★★★ 5/5
GoogleA big thank you to Charlie and all his colleagues for their help in selling my late brother in laws flat. Hopefully you won't come across the problems and delays this sale brought you for a very long time to come. Thanks for sticking with it and hopefully the end result has made everyone pleased with the process, I know that we are. Cheers Darrell and Glenda
Darrell · 27 January 2024
Agent replied · 24 August 2024
Dear Darrell and Glenda,
Thank you so much for taking the time to leave such a fantastic 5-star rating for Michael Tuck Estate & Letting Agents. We truly appreciate your feedback and support.
We would also like to express our heartfelt gratitude to Charlie and all his colleagues for their immense assistance in selling your late brother in law's flat. We understand that the process presented challenges and delays, and we are incredibly grateful for their dedication and perseverance throughout.
Your kind words and acknowledgment mean a lot to us, and we're delighted that the end result has brought satisfaction to everyone involved. Rest assured, we will continue to strive for excellence and provide outstanding service to all our clients.
Thank you once again for choosing Michael Tuck Estate & Letting Agents. We are here for you whenever you need us.
★★★★★ 5/5
GoogleSorry for the copy from Paul Ballinger, but I cannot say it any better !
Many thanks to the whole team at Michael Tuck for their support in the sale of my property in Abbeymead. Charlie, Tony and the team provided a very professional and diligent service not only during the marketing of the property but also in tirelessly following up on the progression of the property chain to ensure successful completion of the sale. Extremely friendly and knowledgeable estate agents with great communication and a 'can do' attitude to solving any issues or problems. Would highly recommend to anybody considering selling a property in Gloucester.
I would add that the RENTAL side of Michael Tucks is also absolutely great. Kurt is a great organiser and doer. We had the property on rental with them (him) since 2019. So much better, and easier that the previous (3digit) company.
GREAT COMPANY AND WELL RECOMMENDED
Christopher · 8 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
