5/5
Efficient and professional service with…
Efficient and professional service with special and considered attention to the requirement of tenants and landlord at all times
Trusted Agent profile
★★★★★
523 reviews across 2 platforms
125 Cheltenham Road, Longlevens, Gloucester, GL2 0JQ, Gloucester GL2 0JQ
Farr & Farr Longlevens's Gloucester office at 125 Cheltenham Road is rated 4.2 out of 5 across 523 reviews on two platforms, including 25 Google reviews rated 4.8. The 498 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
5/5
Efficient and professional service with…
Efficient and professional service with special and considered attention to the requirement of tenants and landlord at all times
5/5
Overall we are happy
Very good at securing new tenantsEasy tp manage online account dashboardFlexible about which contractors to use for maintenance and repairsVery responsive to us an overseas client
5/5
End of tenancy service
Excellent customer service from the deposit management team. Proactive, responsive and efficient.
5/5
Attentive and transparent…
Attentive service and transparent communication - handover in place if property manager is out of office for continuity.
5/5
Very helpful and friendly experience…
Very helpful and friendly experience with the estate agent so far. Our property manager is always quick to respond when we have an issue too.
5/5
Excellent
Excellent professional service throughout
5/5
Everything is great
Rating only, no written review.
Thank you for taking the time to leave a review. We are delighted to hear that everything is great and that you have had a positive experience with Hamptons. Your feedback is greatly appreciated. Thank you for choosing Hamptons.
5/5
Rebecca Hitchman well done always on…
Rebecca Hitchman well done always on the ball with a very friendly caring professional manner. Great working with you.
5/5
The check ups and speed of the issue…
The check ups and speed of the issue resolved- brilliant and a definite improvement from before
5/5
Excellent property manager
Very good help with our difficult tenant and excellent property management by Jocelyn
5/5
Excellent service especially with Kato
Rating only, no written review.
Thank you for your wonderful review. We’re delighted to hear you received excellent service, especially from Kato, your kind feedback will mean a great deal to them. At Hamptons, we are committed to delivering the highest standards of service, so it’s always a pleasure to hear when this has been reflected in our clients’ experience. Thank you again for taking the time to share your feedback.
5/5
It was amazing breakfast with friendly…
It was amazing breakfast with friendly and professional service. I am with my friend really enjoyed our breakfast.
5/5
Prompt response & follow-up support
We appreciate the prompt response and the follow-up support received from our property manager, Mandy.
5/5
Excellent, friendly service
5/5
Jocelyn, best at hamptons
Jocelyn! You are a star, hard working and deserve some holiday!
5/5
The deposit manager
The deposit manager, Sandra, was quick and efficient.
1/5
Just do not care about tenants
Just do not care about tenants, no sense of urgency, delay sending back deposits. If it’s not a great property don’t use this agency as it just isn’t worth it
5/5
Have found Judy Palethorpe to be…
Have found Judy Palethorpe to be helpful and professional in all aspects as a tenant and vendor
4/5
Friendly, helpful and prompt
Always friendly, helpful and prompt. Our property manager quickly responds to any issues and always follows up in an exceptionally friendly manner.
5/5
Honest and efficient help in managing…
Honest and efficient help in managing the properties. Kudos to Samantha Jennings.
5/5
Ashley O’Dea (Marlborough PM) gets the job done
I've found Ashley to be responsive, helpful and to get the job done. Keep up the good work Ashley!
5/5
Really good letting agents
Really good letting agents, very professional and have always had great service from the Cheltenham Branch and their senior property manager Rebecca.
4/5
Prompt with their responses and have…
Prompt with their responses and have taken care of any issues that came up during out tenancy
4/5
My experience having Joe as my property…
My experience having Joe as my property manager has been good. he has always communicated well and responds timeously to queries
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Farr & Farr Longlevens's Gloucester office has 523 reviews across two platforms: 25 on Google, 498 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Farr & Farr Longlevens is rated 4.2 out of 5 across all 523 reviews, and 4.8 out of 5 on Google from 25 reviews, checked 9 October 2026.
Farr & Farr Longlevens, 125 Cheltenham Road, Longlevens, Gloucester, GL2 0JQ, Gloucester GL2 0JQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.