Andrews Letting and Management reviews in Gloucester

★★★★★ 5/5

Trustpilot

Friendly and knowledgeable.

Shannon Bird was ready and waiting at the property. She was friendly, welcoming and knowledgeable about the property. She answered my questions and showed me round the house, explained the parking and back garden access. Many thanks.

Penelope · 11 December 2023

★★★★★ 5/5

Google

Jasmine was really helpful at the viewing and proactive in moving my tenancy forward afterwards - especially appreciated in such a competitive rental market, and very excited to move into my new home. I would highly recommend Andrews!

Tiffany · 17 November 2023

★★★★★ 1/5

Trustpilot

Awful, awoid

Be aware that they recommend to the buyer's associated mortgage advisors and conveyancing company! I lost the first sale thanks to a DC Law solicitor. Selling for the second time, two months in and they are slowing the process thanks to their mortgage advisor. The buyer was told to wait with the mortgage application.If you are willing to loose time and money this agency is for you!

Iza · 6 November 2024

★★★★★ 5/5

Trustpilot

Supportive ptofessionalism

From start to finish Sophia Robinson trainee sales consultant for Andrews has been brilliant on updating on how the sale of my late fathers flat was progressing through emails and phone calls. This really put my mind at rest and I felt that my concerns and questions were valued and acted on straight away. Totally professional. Sophia updated me at the end of each week and also quickly and promptly during enquiry - time. Her manner was professional, kind and understanding throughout. Thank you. When I sell my own home, I will certainly be back.

Lynette · 26 March 2024

★★★★★ 5/5

Trustpilot

All the staffs are helpful

All the staffs are helpful throughout the renting process, especially Samantha who always response promptly.The process was smooth and efficient, which we are really grateful as we urgently need to rent a property.

Dic · 6 March 2024

★★★★★ 5/5

Trustpilot

Claire has been so helpful and…

Claire has been so helpful and supportive throughout the whole process of purchasing our new home. Great advice and guidance has been given from the outset and Claire was on hand at all times to answer questions.

Alex · 6 December 2023

★★★★★ 5/5

Google

Andrews were great for my whole experience as a first time buyer. John Walsh was exceptionally knowledgeable and friendly when showing me round the property. Highly recommend.

Isobel · 24 June 2024

★★★★★ 5/5

Trustpilot

Hayley T was brilliant

Hayley T was brilliant. Nothing too much trouble. Definitely went way and beyond the call of duty. We walked into APG ready to have a moan about the lack of response from one of the APG team following us viewing a property 4 days ago and having heard nothing despite 3 chasers from us. Instead Hayley arranged a 2nd viewing and, as no one else was available, said she would attend herself. Hayley has an excellent "can do" attitude and fully understands the meaning of customer service - a rare creature these days.

Philip · 20 March 2024

★★★★★ 5/5

Trustpilot

Managing my flat

Louise was very helpful organising contractors to repaint the flat that I am renting out, and ensuring that I am getting the best value for money.

Vasileios · 9 July 2024

★★★★★ 5/5

Trustpilot

Andrews Agency is a well-coordinated…

Andrews Agency is a well-coordinated and excellent team. Nicole was very professional with our first tenancy. I always received reasonable explanations and answers to my many questions. It was a wonderful experience.

Oksana · 18 March 2024

★★★★★ 5/5

Trustpilot

Thank you Louise G

Thank you Louise G - always appreciate your kind help navigating the rental world, thanks for always being there.

Francesca · 30 October 2024

★★★★★ 5/5

Trustpilot

Great experience

Louise Gonella was fantastic throughout our communication with her. She was always professional and really helped the process go smoothly. Thanks Louise!

Izzy · 13 September 2024

★★★★★ 5/5

Google

Recently I moved a house of Andrew's letting agents.All are guided very well, especially Nicole from the starting to whole process of the house.Thank you

Pooja · 24 July 2024

★★★★★ 5/5

Trustpilot

I would like to thank Charlotte ,Claire…

I would like to thank Charlotte ,Claire and entire Andrews team for the quick purchase of our new house. They cleared all our doubts and solved our problems . Thanks a lot

Sheeja · 12 March 2024

★★★★★ 5/5

Trustpilot

Best property viewing!

I recently accompanied my friend on a (successful) house viewing. Emily (Woodman) was such a delight and genuinely seemed interested in making sure the property was the right place for my friend. She was super helpful and kind, answering any and all questions. Makes me wish she was my estate agent! She’s also been so wonderful helping my friend sort everything with paper work etc, having a turnaround of less than a week from viewing to getting the keys!

Lucy · 27 March 2024

★★★★★ 5/5

Google

Jasmine Gyde 5 stars for you. You made it easy for me to secure the house of my dream . If all the agents were like you house searching wouldn’t be frustrating Keep the good work up

Loraine · 17 November 2023

★★★★★ 1/5

Google

i wouldn’t recommend them, let’s leave it at that

Alaa · 11 June 2026

★★★★★ 5/5

Trustpilot

Excellent Team

The team Lisa and Tanya kept in contact with me from beginning to end, a regular call with feedback and advice. Really appreciated their help and hard work.

Anna · 20 May 2024

★★★★★ 5/5

Trustpilot

Thankyou to Andrew’s Estate Agent

Thankyou to Andrew’s Estate Agent. Professional throughout. Nothing was too much trouble (answering my endless questions)!! Special mention to Lisa who was exceptional LC

Lucy · 30 July 2024

★★★★★ 5/5

Trustpilot

Jaz Gyde has been absolutely amazing…

Jaz Gyde has been absolutely amazing with supporting me and my partner getting a dog friendly rental property. She’s been clear, helpful and attentive. She is smiley, happy and approachable. And knows her stuff.

Molly · 19 January 2024

★★★★★ 5/5

Trustpilot

Honest and pleasant to do business with

Our agent, Dominic, was helpful, straightforward, pleasant and direct with us. We felt that we could trust him to be honest with us and give us the advice that was in our best interests, (even when it wasn't the most advantageous to him!) Nothing was too much trouble and he was very patient answering our many phone calls and gave us a lot of good advice. A pleasure to do business with him.

Emma · 10 July 2024

★★★★★ 5/5

Trustpilot

Shannon helps us out.

Shannon and her colleague Isobel were very helpful and friendly throughout. They went above and beyond their remit, to help us negotiate their systems etc.Many thanks due

Colin · 4 June 2024

★★★★★ 5/5

Trustpilot

I have been living in oxford for past…

I have been living in oxford for past 30 years, and I have renting property from many different properties agencies but Andrews property headington oxford was my favourite and the best agency to rent from, the service they provided was 100% top service with big smiles from all the staff who worked at the property agency 🤗.thank you all for all the time and service was provided to me since first day to the last day off my contract 🤗.

Azad · 27 February 2024

★★★★★ 1/5

Trustpilot

They only want first time buyers!

If you’re a second time buyer - don’t bother with them. They will string you along through to final bidding stage and use you as bait / push through first time buyers to their vendors and advise them that it’s the “Safest” option. They will hold you back until they can use your offer as competition. They will say things like “your offer is provisionally accepted by the buyer we have to wait until Monday just a heads up there may be an offer from a first time buyer coming on Monday”Zero empathy or even acknowledgment that you are trying to buy your family home.Their “mortgage broker “ is incredibly rude.

Taraneh · 26 February 2024