Stepping Stones Asset Management Limited Glossop reviews

★★★★★ 5/5

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I had a great experience with Stepping Stones, from the initial consultation and house valuation through to viewings and the final sale, the team were friendly, professional, and efficient throughout. They arranged viewings and secured a buyer within a day, and provided a personalised service every step of the way. I really appreciated the regular updates, especially on the rest of the chain and communication with solicitors. A special thanks to Molly, who was realistic, proactive, and incredibly supportive throughout. Highly recommend!

Martin · 21 August 2025

★★★★★ 5/5

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From start to finish Rebekah and her team have been exceptional. It’s taken exactly three months from having my offer accepted to walking through the door of my new home. Every person I have spoken to has been friendly, efficient, clear and understanding. Their professionalism has been second to non. I have and will continue to highly recommended stepping stones to all of my clients whether buying or selling. 5 s to the ladies at Stepping Stones. It’s been an absolute pleasure

Holly · 4 May 2022

★★★★★ 5/5

Google

We moved into our first house with stepping stones and they could not have been more helpful and amazing! Jessica was so lovely in helping us every step of the way and she made sure we were satisfied and supported during the application process and in the house itself after moving in. Thank you so much for helping us find our cosy house that we love so much! Couldn’t recommend stepping stones enough! From experience renting, best customer service from an estate agents we’ve ever had.

Han · 28 February 2024

★★★★★ 5/5

Google

Stepping Stones were absolutely amazing during our house purchase. We had some issues with the land registry as well as communication between the solicitors, but Stepping Stones had excellent communication throughout the process and helped us chase the solicitors on several occasions. I would absolutely recommend Stepping Stones to anyone buying or selling a house, I wouldn’t use anyone else! Molly was fantastic and quick to respond to my many emails in a friendly and helpful manner.

Susan · 25 October 2023

★★★★★ 5/5

Google

Stepping Stones were absolutely amazing during our house purchase. We had some issues with the land registry as well as communication between the solicitors, but Stepping Stones had excellent communication throughout the process and helped us chase the solicitors on several occasions. I would absolutely recommend Stepping Stones to anyone buying or selling a house, I wouldn’t use anyone else! Molly was fantastic and quick to respond to my many emails in a friendly and helpful manner.

Abby · 24 September 2023

★★★★★ 5/5

Google

Excellent Service provided by Stepping Stones. The flat is idyllic, and Maddison has been there all the time to promptly assist me in every step of the process fro beginning to end in a very efficient manner I must say!

Riccardo · 18 May 2025

★★★★★ 5/5

Facebook

We have recently let a flat through stepping stones. It’s our first let and we had no idea how to go about it. Laine and Jessica were amazing making it all so easy. They kept us informed through the whole process, quickly found a tenant and moved them on. They liaised between us and the tenant and I feel very confident that they will manage the let for us seamlessly. So glad we chose them

Steve · 6 September 2023

★★★★★ 5/5

Google

We have dealt with Stepping Stones to arrange/manage some rented properties in Glossop and we cannot thank them enough for all of their hard work! Their response times and efficiency are excellent, the girls are always there to help whenever we call or email. The girls are so professional and cannot do enough for you - we would recommend 100%. Special shout out to Laine, Jess and Ella who we have dealt with directly. Thank you again!

Leah · 22 June 2023

★★★★★ 5/5

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Amazing service from all at Stepping Stones, particularly Jacqueline and Amanda. From the initial valuation they have gone above and beyond whilst acting on our behalf when selling our house. Explained the process and given advice for what they thought was best for us and our situation. Constantly keeping in contact and giving reassurance/help wherever needed. Thank you very much!

Laura · 5 October 2021

★★★★★ 5/5

Facebook

I recently purchased my first home through Stepping Stones and I am very pleased with the experience. I had already had a nightmare with another estate agents who were useless, but stepping stones did not make me feel like they did once. With me only being young and new to the property ladder I had no idea what I was really doing, but after speaking to several staff members at the Glossop branch I can say that I now have a way better understanding of housing then I did when I first went on Rightmove! Highly recommended to anyone, especially first time buyers! 5 🌟 from me! ☺️

Chloe · 8 June 2025

★★★★★ 5/5

Google

Fantastic letting agents from start to finish! Viewed a property with them in February, and let them know I was interested in moving to Glossop - Maddie and Laine were amazing every step of the way!

Samantha · 18 April 2025

★★★★★ 1/5

Google

1 star & only because my property sold itself to the first viewer & the 5 months it took to complete were not down to SS. However, I was lied to from the off, told the maintenance fee of £2400 pa was to be paid by the vendor for the first year, this was a sales ploy. The property price was reduced to attract new buyers & the offer was removed but the agent showing me round wasn't up to date on that little scam so spilled the beans. I didn't get anything to placate me for that, not even a proper apology. Their advert absolves them from any errors or oversights, deliberate or erroneous, and they wonder why estate agents have a bad name. SS had rented out the property I bought for years & the vendor I am told is herself in the estate agency business. I feel so sorry for those who have shelled out their hard earned cash to rent the property before I bought. I did not have a survey, my choice, but it would not have shown the worst thing, which was that the immersion heater was practically turned to lace due to the level of rust at the side around the pipes & underneath. I could get zero hot water, lovely when you've sweated & strained to move house & can't get clean or even mop the floor. The plumber I employed to replace it said it was a good job it wouldn't switch on because it could've blown at any point & damaged not only my flat but probably right down to the shops underneath with scalding water. He said it couldn't possibly have had a service as no engineer worth his salt would've passed that dangerous device. The vendors however produced an up to date service certificate, strange that. It was a 16 year old heater, the agents & the owners clearly cared nothing for the well-being of their tenants. The greasy cooker has a broken greasy hob burner, the greasy cooker switch is virtually hanging off the wall, it has a broken greasy extractor hood & broken greasy cupboard lights. The washer housing door has not been reattached as I requested. I also requested the flat be cleaned & was told a professional team had been in - see photos. What I don't get is why lie? Why not just say the money-grabbing vendors wouldn't pay a few pounds or make the effort to do it themselves. A small & simple job. Luckily I had the money to replace the immersion, but it was possible I could've been down to my last penny & then what? They knew I was selling to downsize & they told me other parties were interested so why not just tell the truth & give me a chance. There was supposed to be someone living in the flat until 2 months before I completed, if that is true they must've been pretty ripe or boiling a kettle to wash. Someone had also obviously sat on one of the heaters & it is precariously hanging off the wall. It's just so immoral & done at a time when life is incredibly stressful, as moving home is for most people, but I was also recovering from major surgery & I'm in constant pain with arthritis & was very worried about finances, SS knew this. I probably would still have bought the place but wouldn't have been kicked in the guts quite as hard if I'd known. Caveat emptor as they say. They didn't even change the lightbulb that I'd asked about which was easy for an able-bodied person. It cost £2.00 for a new one. Well I'm a firm believer in karma, what goes around comes around, no business is safe these days & hopefully the vendors are finding their dream home has a few hidden nightmares, if indeed that was the reason for the sale, I've had a surprising quantity of unpaid bills received in their name. As the main defence from SS seems to be the claim that they don't know the complainant (I mean seriously who would bother to make false accusations?) my name is Claire Cassidy & I bought 25 Wren Nest Mill. The immersion pic shows my nice new one.

CLAIRE · 10 August 2022

★★★★★ 5/5

Facebook

Amanda went above and beyond! will never use any other agent ! special mention to Molly. really good communication. great team you should all be so proud !

Nat · 24 June 2025

★★★★★ 5/5

Google

From valuation to completion, the team at Stepping Stones Glossop have been professional, responsive, knowledgeable and caring. A very special thank you must go to Molly, without whom I am not sure we would have made it through our difficult sale which took 7 months to complete. Molly was with us all the way as the professional link between us and our buyers. We would 100% recommend this team to help sell your property.

Gill · 27 February 2023

★★★★★ 5/5

Facebook

Thank you Molly for turning my life around and encouraging me to follow up on a house I thought was out of reach. Both you and Rebekah have been wonderful to work with throughout my first house purchase and I not only wholly recommend you to others but would come back to you in the blink of an eye in the future. You work with absolute professionalism and care, and I will always remember what Rebekah said to me after one of my early offers was rejected (it’s been a long journey!) - “I want to find you a house”. And you did! Thanks again. I’m very happy in my new home! X

Jenny · 13 July 2022

★★★★★ 5/5

Google

From start to finish Rebekah and her team have been exceptional. It’s taken exactly three months from having my offer accepted to walking through the door of my new home. Every person I have spoken to has been friendly, efficient, clear and understanding. Their professionalism has been second to non. I have and will continue to highly recommended stepping stones to all of my clients whether buying or selling. 5 ⭐️s to the ladies at Stepping Stones. It’s been an absolute pleasure ♥️🔑🏡

Holly · 28 May 2022

★★★★★ 5/5

Google

Can’t recommend highly enough. The care they take in gathering the right detail from buyers and sellers at the start led to a perfect match and swift sale. Competitive , knowledgeable, and driving progress throughout , they are an excellent team and should certainly be an agent you reach out to for buying and selling alike.

High · 26 December 2025

★★★★★ 5/5

Google

New to the area and first time renting alone. Incredibly friendly and helpful staff that makes a stressful process as stress free as possible. Special shoutout to Maddison who dealt with me throughout the process and was always happy to assist me. Highly recommend if you’re looking to rent in the Glossop area.

George · 28 May 2024

★★★★★ 5/5

Facebook

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Halimat · 12 December 2021

★★★★★ 5/5

Google

I recently rented a property through stepping stones. The staff were plesant, helpful and made the process from the start of the tenancy to the departure easy, straight forward and nothing was too much trouble. Any maintenance issues I had during my stay was dealt with quickly and effieciently. I would highly recommend stepping stones as Rebekah and her team are practical, professional, polite and will go above and beyond to keep their tentants happy 😊

Emma · 28 May 2022

★★★★★ 5/5

Google

The experience of buying though Stepping Stones has been very positive. The team were friendly and helpful from our first viewing, submitting our offer and all the way to completion. Everybody we dealt with was friendly and helpful and we didn’t have to do any chasing for information. Special thanks to Molly for answering all our questions and being there throughout the process.

Chloe · 30 July 2023

★★★★★ 5/5

Facebook

The experience of buying though Stepping Stones has been very positive. The team were friendly and helpful from the first viewing, submitting our offer and all the way to completion. Everybody we dealt with was friendly and helpful and we didn’t have to do any chasing for information. Special thanks to Molly for answering all our questions and being there throughout the process

Shirley · 29 July 2023

★★★★★ 5/5

Google

We recently sold one of our portfolio properties through Stepping Stones and were thoroughly impressed with the entire experience. The team demonstrated exceptional professionalism and in-depth market knowledge, offering valuable advice …

Paddy · 26 July 2025

★★★★★ 5/5

Google

Third time we have used this estate agents. They are professional, helpful and friendly. Never a problem calling back and happy to provide update whenever we needed them. I would definitely use them again and recommend. Thank you Stepping Stones for making the sale run smoothly Caroline Cowley

Caroline · 26 December 2025