Every review we hold for the Glossop office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent Estate Agents. From start to finish with our house…
From start to finish with our house sale we received an excellent service. We were kept fully informed at every stage of our sale. We would like to specifically mention Michaela and Connor at the Royton branch for their professionalism and always ensuring we were communicated with at every stage of the house sale, they are also very knowledgeable and able to answer and explain any queries we had. We can highly recommend Ryder and Dutton Royton.
Gaildavenportlive.co.uk · 11 January 2024
★★★★★ 5/5
TrustpilotZoe and all the team have been…
Zoe and all the team have been extremely helpful from my first appointment to the eventual sale. No matter what help was always available by phone emails or visits.Would strongly recommend.
Mr · 28 September 2024
Agent replied · 24 December 2024
We are thrilled to hear about your positive experience! It's wonderful to know that our team was able to provide you with the support and guidance you needed throughout the process. We strive to make every customer feel valued and supported, and we're so glad we were able to achieve that for you.
★★★★★ 5/5
TrustpilotWe were well informed all the way
We were well informed all the way. As we are not very good with technology we had to call in or ring the office. All the staff were very patient and kept us well informed.
Angela · 21 July 2024
Agent replied · 24 December 2024
Thank you for your review!
★★★★★ 2/5
TrustpilotCommunication is inconsistent and…
Communication is inconsistent and inaccurate. Before moving into my house I was assured the fireplace worked and once I'd moved in I was told it was 'purely aesthetic', though nobody could ever explain why, as it was clearly a real fireplace and had soot from previous use. When I reported various issues, such as a broken blind and damp on the walls, I had to send messages over and over again and mostly I didn't even get responses but when I did, nothing was done. When my shower broke it took two weeks to send someone to do a five minute job fixing a burnt wire. I've been in the house eleven months and still don't have a working blind on the window despite reporting it repeatedly. The person I was told to contact actually left their job at one point and nobody took over their caseload and no out of office was on their inbox so I simply got no replies to my emails for months. It's exhausting and stressful trying to communicate with anyone.
Jennifer · 29 October 2023
★★★★★ 5/5
TrustpilotLetting our property
Ryder & Dutton were superb assisting us through the process of letting our property. This was all new to us and it was great having that support especially from Lucy Clifford who was our contact! Many thanks😊
Josephine · 13 June 2024
Agent replied · 24 December 2024
Thanks for taking the time to leave a review it is appreciated.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotRecently bought our house with Ryder…
Recently bought our house with Ryder and Dutton and used there in house solicitors. Great service from Megan Cooke at RD chadderton office and informative service from solicitors. Also great value solicitors. Would definitely recommend. Thanks to them all for making our move run smoothly.
Joanne · 4 January 2024
Agent replied · 24 December 2024
Thank you, Joanne! I hope everything goes well in the new home!
★★★★★ 5/5
TrustpilotGabrielle has been a pleasure to deal with.
I’ve had a great experience dealing with Gabrielle and Ryder & Dutton so far. The process has been well explained and communication has been great! Highly recommend dealing with them if renting, buying or selling property.
Kwame · 29 June 2024
Agent replied · 24 December 2024
Thank you for your lovely review, I very much look forward to helping you find tenants for your future investments!Kind Regards,Gabrielle Wray MARLA Letting Valuer
★★★★★ 1/5
TrustpilotAvoid this Estate agents
Arrogant, uninterested, unresponsive and rude throughout the process !Do not use and do yourself a favour cross over the road and go with Clarke & Co much harmonious service and also much cheaper to sell your house5* to Clarke & co
Caroline · 27 March 2024
Agent replied · 24 December 2024
Hi Caroline,Following our conversation this morning I just wanted to once again pass on our apologies for any issues you encountered with us. We always strive to provide the highest level of customer care and are disappointed you didn’t feel this met our usual standards. All the best in the new house.Kind regards,Lewis McLartyBranch Manager
★★★★★ 5/5
TrustpilotVery helpful team
Lisa Royle was so helpful and encouraging when we were struggling to sell. She kept me focused and updated which I really appreciated. I would certainly use their team again.
Deborah · 7 December 2023
★★★★★ 5/5
TrustpilotBoth Gemma Horn and Sheldon Cunningham…
Both Gemma Horn and Sheldon Cunningham were unbelievably helpful at all time. Any queries were answered very quickly and everything ran very smooth.
Anthony · 2 May 2024
★★★★★ 5/5
TrustpilotThank You!
The team at the Holmfirth office of Ryder & Dutton did a fantastic job in facilitating the sale of our property. It was a long and winding road, but their patience and assistance were invaluable. Thank you!
Mr · 7 June 2024
Agent replied · 24 December 2024
Thank you so much for your review Neil! We hope you will be very happy in your new home
★★★★★ 5/5
TrustpilotMichaela was so helpful from the start…
Michaela was so helpful from the start of the process until completion of sale . She always kept us informed throughout the sale . I would highly recommended them to use .
Bev · 17 October 2023
★★★★★ 5/5
TrustpilotExcellent Service
Rented apartment through Ryder & Dutton Estate Agents (Rawtenstall) for more than 3 years. Sarah Green has always been very professional and helpful agent; thank you very much!
Happy · 4 November 2024
Agent replied · 24 December 2024
Thanks for your feedback. It is very much appreciated.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotClear updates and help!
Geraldine Marsden gave me clear and consistent updates throughout the whole sale. So helpful and quick to reply to any queries, made the process much less stressful.Thank you!
Katy · 3 November 2024
Agent replied · 24 December 2024
We appreciate your kind words and are glad to hear that Geraldine made the process less stressful for you!
★★★★★ 5/5
TrustpilotLizzie Gamwell was a pleasure to work…
Lizzie Gamwell was a pleasure to work with and helped us with any questions, queries and advise we needed to move into our new home. Thanks to Lizzie and the team.
Gaz · 8 November 2023
★★★★★ 4/5
TrustpilotGood service from start to end would …
Good service from start to end would definitely use them again was kept informed all the time michaela Ammaarah and jade fantastic team to do business .Thank you all.
Mr · 18 October 2024
Agent replied · 24 December 2024
Thank you for your kind words. We're thrilled to hear you had a positive experience and appreciate your feedback about Michaela, Ammaarah, and Jade. We're committed to providing excellent service and are glad you found our team helpful.
★★★★★ 5/5
TrustpilotJust purchased my first house from…
Just purchased my first house from Ryder and Dutten. It was a stressful experience as being a first time buyer. I'm very grateful to Geraldine Marsden for all the help and support . She kept me informed thoughtout and chased various people when needed. If I was buying another house I would choose Ryder and Dutten and Geraldine Marsden Thank you for all the help
Farah · 13 August 2024
★★★★★ 5/5
TrustpilotMy sales negotiator Amy a kept me…
My sales negotiator Amy always kept me informed and upto date with the sale of my property. She was very helpful and very knowledgeable. If I had any questions or issues, I could always call Amy, and if she was unavailable she would call me back.
Tracey · 28 November 2023
Agent replied · 24 December 2024
Thanks for the great review, Amy is a great sales negotiator and I am glad she looked after you! - Tony & the team at Oldham branch
★★★★★ 5/5
TrustpilotMichaela and Jade were so professional…
Michaela and Jade were so professional and always there for any help.Excellent service all round and kept us up to date at all times.Thank you
Deborah · 16 March 2024
★★★★★ 5/5
TrustpilotThank you Matt for your help and your…
Thank you Matt for your help and your patience. I would strongly recommend this company.
Jayne · 13 September 2024
★★★★★ 5/5
TrustpilotFriendly, efficient & helpful
Great communication throughout the entire buying process, from offer, mortgage advice, conveyancing to completion. Really pleased to have purchased our new home with Ryder & Dutton.
Graham · 28 November 2024
Agent replied · 24 December 2024
Thank you for your lovely review. We are so please to hear that you found all our services beneficial and we hope that you enjoy living in your new home. The Slaithwaite team
★★★★★ 5/5
TrustpilotHad a very good experience buying with…
Had a very good experience buying with them. When i got my house keys i was present with a very nice box of goody bags and keychain. Loved the feeling.
Arsam · 28 September 2024
Agent replied · 24 December 2024
We are thrilled to hear about your positive experience! And really pleased to hear that you enjoyed the gesture of the goody bags and keychain. We strive to make every customer feel valued and appreciated, we're glad our efforts resonated with you.
★★★★★ 5/5
TrustpilotJade and Michaela
Jade and Michaela , were amazing and very supportive during the process of purchasing my house. They were always readily available and willing to help. I can not recommend them enough.
Emma · 11 September 2024
Agent replied · 24 December 2024
We appreciate your kind words and are thrilled to hear you had a positive experience purchasing your home. It's wonderful to know that our staff were supportive and helpful throughout the process.
★★★★★ 5/5
TrustpilotDefinitely recommend using this estate…
Definitely recommend using this estate agents The move manager Geraldine was amazing keeping you inform all thought out the process. A1****
Kyle · 30 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
