Edward Mellor Glossop reviews

★★★★★ 1/5

Trustpilot

Worst auction

Worst auction. Don't Trusted them or their stuff. They don't tell you the truth if you did not win the auction or the bidding. They will keep your money the £5000 the 5k . All the other auction the refund you in the same time .and of them they do not take any advance payments at all. But edward mellor will make your life Worst. And the stuff play that game as they look like trained to keep the money and send you rubbish information not help you .just do not buy from them or trust them at all.

George · 13 May 2026

★★★★★ 5/5

Trustpilot

I had the pleasure of Emma

I had the pleasure of Emma The absalute ray of sunshine - the most cheerful person of my days . Always so happy and always had as much time as I wanted She said trust me - she went above and bejond and got me what I wanted . Emma I hope your manager sees this , they should be very proud . Absalute credit and I will try to be more cheerful

Ch · 30 May 2026

★★★★★ 5/5

Trustpilot

Great experience.

Great experience. We were visited by Einar from the Droylsden office and we realy felt the care they have for the customers. Everything was ready in a few minutes , pictures included , appointments for the week after and we already accepted a good offer. Thank you for everything.

Cristina · 10 November 2025

★★★★★ 1/5

Trustpilot

Absolutely no service levels…

Absolutely no service levels whatsoever. As a Landlord with the "gold service" I am yet to receive any service. They are very "Stockport" and do not offer a local service outside of the area. They consistently ignore questions and requests. Within less then 12 months, I have two causes to complain, and they cannot understand why! There isn't enough room here to set out. I am delighted to be at the end of a 12 month contract with them. Appalling is the best I can say about them.

Catherine · 8 October 2024

★★★★★ 5/5

Trustpilot

Buyer’s perspective

Emma was really helpful. Always quick to respond to our messages and kept us up to date with what was happening.

Anonymous · 28 May 2026

★★★★★ 1/5

Trustpilot

Rip off company

I trusted this company to do a survey for me prior to my house purchase in Sept 2025. They have missed so many issues on my survey, mainly the roofing , which has cost me £1500 i could not really afford. It seems this company do not do a proper survey and are happy to rip off homeowners. Do mot use these clowns, all they want is your hard earned money

Darren · 13 May 2026

★★★★★ 5/5

Trustpilot

Excellent customer service and care

Einar Perdomo and the team were professional and efficient in supporting the sale of our property. Einar gave us very good advice and the team were willing to use our own photos to showcase the house beautifully. Viewings were conducted efficiently and at suitable times.

Deborah · 4 November 2025

★★★★★ 5/5

Google

We want to say a massive thank you to Alex and the team for there professional service whilst selling our home. Alex was so friendly and very easy to talk to. He explained the current market and gave us a realistic valuation. The house went on the market within 3 days and sold after 6. Alex marketed property not only taking pictures of the house but the surrounding area paying attention to detail. He was very passionate and motivated about his job without going overboard. The whole team have always been friendly and helpful which has made this stressful process easier to deal with. So from both of us to all of you thank you 😊😊

Gordon · 30 March 2022

★★★★★ 5/5

Google

We have recently been dealing with Alex Cunningham at the Glossop Office in connection with both the sale of our own property and the purchase of our lovely new home. From the outset we received First Class personal service from Alex and his team. Alex visited our property to give us an opinion of value and the figure he suggested was a very pleasant surprise, reassured by his confidence that the figure was achievable we went ahead with the marketing and within three days he carried out an accompanied viewing and shortly afterwards we were informed that we had received an asking price offer. At this point we hadn’t actually found a property to purchase but based on our preferences he suggested we viewed one of the other properties on his books which turned out to be an ideal choice for us,. Throughout the whole process we have received nothing short of professional service, and good advice. The whole team have been friendly and efficient, communicating by telephone and email plus face to face appointments in the office and we totally satisfied with the service we received. It is a pleasure to write this review.

Jim · 30 March 2022

★★★★★ 5/5

Trustpilot

Einar Perdomo and his team at Mellor's estate agents

Einar Perdomo and his team were professional from from the start. The estimated sale value was incredibly accurate. They guided us through a sale by auction, advised on solicitors and kept is informed throughout. We were 60 miles away from where the property being sold and the team were extremely supportive. Ajob well done.

Colin · 16 July 2025

★★★★★ 1/5

Trustpilot

NEVER, NEVER to be hired for a Survey of any level

This company is a fraud NEVER hire them to do a property survey. I booked them to do a level 2 survey, and there was clear damage to the bathroom which they didnt list up, however documented that the walls where there, despite not noting that the wall panels where coming off and the bathroom had damp issues. They even stated that they didnt carry out any test for it. The remaining house survey was the same.

Waqas · 2 March 2026

★★★★★ 4/5

Trustpilot

My experience with Edward MELLORS

My experience with Edward MELLORS . was good from start to finish Once I had sold Natalie Jenkins at Hazel Grove office kept me very well informed. If I rang with any queries and I was unable to speak with her she always returned my call. Natalie showed her experience and was very professional throughout

Lorraine · 4 August 2026

★★★★★ 4/5

Trustpilot

Mellor Got The Result

There have been ups and downs in the process of selling my house, and you need make clear what it is you want and when you want it. The pricing of my house was spot on by Chris T. Viewings were supervised by Mellor and feedback was prompt. Nigel kept me informed on the footprint of Rightmove viewings with the kind of detail I like.But the one outstanding person at Mellor who finally got me over the line was Tracey H from the sales progression team, based out of the Woodley office. Tracey understood my specific circumstances, and how I needed to manage the process between Exchange and Completion.Tracey took ownership of the problem, and directed all parties to get me what I needed - which included liaising with all solicitors and the buyer to get me over the line at short notice.I would give 5 stars for Tracey herself. I had difficulty with a previous buyer, which is why its 4 stars - nothing to do with Tracey - but then Tracey took over my file and put it all right.The fleet of 'Mellor Sold' signs near me is a testament to getting a result.If you go with Mellor, ask for Tracey to progress your Sale. Highly Recommended.

Graham · 17 June 2024

★★★★★ 4/5

Trustpilot

Always happy to help

I had a huge amount of help from the whole team whilst getting several properties on tbe market. Einar Perdomo was particularly helpful and nothing was too much trouble for him. I hope for some offers soon

Liz · 27 October 2025

★★★★★ 1/5

Trustpilot

AVOID EDWARD MELLOR AT ALL COSTS

We went with Edward Mellor for two reasons, alot of people around us seemed to be using them and the fee, they gave us what i thought at the time was a good deal. However, i was promised that after we had an offer on our home, Sally their sales progressor, would look after us and help us throughout our journey. Sally did ring a few days after us accepting an offer and said she'd callback in a month (accepted offer 2/10/23). Well that was the last time we heard from Sally, as she went on long term sick. We spoke to another sales progressor just before Christmas and then we were advised by this sales progressor, she'd be looking after us going forward (from 2/1/24). This sales progressor wasn't based in Northwich but Hazel grove, Stockport way and she was as useful as a chocolate teapot. Our vendors sales progressor from Jordan and Halstead was called Katie and she called me every week without fail, spoke to all solicitors and estate agents in the chain and gave regular updates, we were always told by our sales progressor she could never speak to anyone. We basically had to relay all our knowledge to our sales progressor, as she had no clue, even on the day we exchanged Katie rang us before our solicitor, because even she'd been frustrated for us (we had issues with the bottom of our chain) and congratulated us. Our sales progressor rang about an hour later, to advise our solicitor had asked to release funds, not knowing we'd exchanged. I even went in to the branch mid February to speak to the valuator who we dealt with at the beginning to complain, he seemed to agree and understand our frustration and twice said to leave it with him, i got a text on the first occasion, advising he'd had an interesting conversation with our buyer and then didn't disclose any information and then didn't get back to me (even ignored our phonecalls). I rang the Northwich branch numerous times, if they're busy you go through to a different branch, i was told a few times, an urgent callback would be set and then I'd wait hours or a day or two for a callback. Also we ended up being contacted by our buyer who didn't understand why weren't in the loop and advised questions we'd asked our sales progressor could be answered by herself, so we ended up liasing with her, then until completion. I do have to thank Daisy who although advised she wasn't assigned to our account, did help us out on a few occasions. I advised a few of the staff members that our fee needed to go to Jordan and Halstead as they were brilliant, 100 times better than Edward Mellor. I will not or would not recommend this estate agent to anyone, they took some nice pictures of our house and put them on rightmove and pretty much waited for exhange, for their fees. Disgusting!

Angela · 18 March 2024

★★★★★ 1/5

Trustpilot

Useless, underhanded company that exhibits bad practice

Huge disappointment dealing with this estate agent. Failed to sell my mother in laws house. Said it was unmortgagable when it actually wasnt. Encouraged us to go to auction when there was no need to. We feel they were not very transparent about their fees. Assured us nothing to pay when we parted amicably with them. At this point they didnt mention that in the small print was a clause that if the house goes on to sell to someone who had seen it with them, they can claim the fee. A friendly warning may have been nice. The house sold through a much more proactive agent, unbeknown to us to a lady who had seen it in the past. Infact we later found out that Edward Mellor had advised us to decline her offer. Fast forward to a debt collectors letter landing on our doorstep with a large fee to pay within 14 days. No previous invoices or phone calls to us, just this final demand! Absolutely appallingly bad practice. So basically, a warning to all that this is in the contract, please be aware. As for Edward Mellor, pretty useless, underhanded and non transparent. My father had dealings with them a long time ago and told me he wouldn't trust them as far as he could throw them. We really should have listened to him.

J.Jones · 21 November 2024

★★★★★ 5/5

Trustpilot

Good support throughout.

Einar was great with his work, he is punctual and takes care to create a good advert. The team in general were all very supportive throughout the journey, and I always felt listened to.

AYCA · 31 October 2025

★★★★★ 5/5

Trustpilot

If Carlsberg made estate agents! You can't go wrong with this company

I recently sold my property via the Woodley office and can honestly say that from the first contact to the last, every member of staff deserves a 5 star rating! Hollie valued my house and within a week of it going on the market, I received 2 great offers. Amber was amazing throughout, as were colleagues from Marple and other offices. The sale went through without a hitch and Tracey progressed the sale resulting in a 10 week completion! I could not ask for more and would highly recommend them. In fact, we are now in the process of selling my partner's home as well, we were that happy with the service. Highly recommend!

Annette · 4 January 2024

★★★★★ 1/5

Trustpilot

Levenshulme Branch…Round 2

The day came to get the keys to my property back. I had arranged with the branch manager to have them posted through the door of the house on any of the three days Friday to Sunday, ready for me to pick up at 11.00 on Monday, when I was meeting another estate agent there.Guess what? I arrived and there was no sign of any keys.Not only this but the house had been left unsecured. The alarm had not been set, only one of the back door locks had been locked, and the security chain on the back door had not been put in place.To get my keys back, I had to phone head office and tell them (truthfully) I was sending the police round to their Levenshulme branch within the next hour as they were illegally withholding my property. It was amazing how quickly they brought the keys round after that…My advice to all…avoid this branch of this company.

Legal · 22 October 2024

★★★★★ 5/5

Trustpilot

Fantastic for first time sellers!!!

Selling my home for the first time and having to use an estate agent had left me feeling quite anxious. I met a number of agencies but Einar Perdomo at Edward Mellor stood out. He was thorough and detailed, walking me through the process from start to end and introduced the team at Edward Mellor who would be helping me. No other agency came close to provided the level of care that Einar offered. I can highly recommend them.

Gary · 12 November 2025

★★★★★ 5/5

Trustpilot

Good experience

Having a good experience with Edward Mellor estate agents. Elinar was straight forward, professional and helpful from the start. Kim, Beth and Natalie were always more than helpful, professional and understanding on the phone or via email with viewings and offers.

Sez · 28 July 2025

★★★★★ 1/5

Trustpilot

Unprofessional without basic skills and knowledge in their field ! Avoid!

If I could leave a zero review , I would. Please do not use them unless if you want to create problems for yourself. I was renting my property and cannot get it back, because of Edward Mellor unprofessionalism and mismanagement. They are always right, covering their faults but in reality do not know what they are doing. They cannot even serve a proper notice to the tenant! Unprofessional and horrible people ! Constantly lie and clearly it is in their work ethics. My tenant does not want to talk to them (talks to me) because he thinks that they are stupid and the worse agency ! And it is completely true ! Avoid !

Michael · 11 August 2025

★★★★★ 1/5

Trustpilot

From start to finish my experience has…

From start to finish my experience has been unprofessional, poor and somewhere along the line this company forgot that I am overpaying them to provide me with a service. The complete opposite of the company acting on behalf of my new home who have advised and helped us along the way. You could argue that our houses sold, however I would argue it would have sold equally well without the estate agent who actually had little to no interaction with this sale other than the advert. Not once have I had cause to contact these people without leaving being fustrated and quite plainly infuriated.

JFK · 10 May 2024

★★★★★ 1/5

Trustpilot

Edward Mellor are totally shocking

Edward Mellor are totally shocking. In 2021, I was left to stay at my elderly Grandad’s for three months with my 4 year old, due to my ceiling collapsing. I had to wait nearly 4 months for a repair, a agent advised me on the phone that I didn’t have to move out of the property, and that I could cook in the dark when I finished a shift at 11pm at night and take a shower at other people’s houses. In August 2021, I noticed there was a rather large crack in the exterior wall in my yard, I reported this straight away. It has not been dealt with and now the wall is the point where it will mostly likely collapse soon. Andrew of the financial department is very passive aggressive, I’m down £525.00 as Edward Mellor wasn’t able to locate my rent payment. The property manager Jade, constantly tenant blames and on several occasions I’ve had to correct them of what’s actually happened. Manager Stacy is also extremely unhelpful and like Jade also tenant blames.

Chelsea · 16 September 2022