Trusted Agent profile · Glasgow
★★★★★
72 reviews across 2 platforms
Robert Owen House 87 Bath Street, Glasgow, G2 2EE
Xenia Students's office in Glasgow, at Robert Owen House 87 Bath Street, is rated 2.2 out of 5 across 72 reviews on two platforms, including 50 Google reviews rated 2.6.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
1/5
GoogleWhen I lived there they left us without running water for a whole week, reimbursed us with the equivalent of 2 pints in mini Heineken beers. They overcharged me my last month's rent and it took them 13 weeks to return the …
Good morning Michael, we are very sorry to read your review. For us to look into this further, please do contact us directly at hello@xeniastudents.com and we will come back to you. Thank you, Xenia Students
1/5
GoogleWould have give zero star if it’s an option. Although this accommodation is located in the centre, everything is convenient, nothing is worth for paying to stay in a unfinished room, with old and broken …
Hello, thank you for your feedback! Please can you contact your accommodation manager to help solve this issue. Thank you.
3/5
GoogleVery decent place to live if you want to live close to the center, Strathclyde and Glasgow college.The people working there are nice and easy to contact:) The room( at least the one I have) is a nice size and the furniture that came with it is in good condition( used but still very much okay). The fire alarms go of a few times every month, but with a hundred people living in the building, that’s bound to happen.
1/5
TrustpilotUnsafe for female students, incompetent behind the scenes
Moved out of their property 4 years ago, received an email this week insisting I owed £675 in unpaid rent. After days of worry and poring over old bank statements to prove otherwise, here is the full body of the email I received:
3/5
GoogleThird day without wifi in the whole building, contacted support for the internet provider and they haven’t even gotten a response from the people here cause no one’s ever here during the weekend or even most of time !!
1/5
Trustpilotan absolute shambles of a block…
an absolute shambles of a block management company. do not expect them to do absolutely anything for you or in response to emails.
1/5
TrustpilotDon't let Xenia take your money
Xenia promised to call me and give me a virtual viewing for a studio for the past week. I didn't get any calls and they want me to pay a holding deposit before even seeing where i will be staying which is absolutely crazy. Do not even come close to them.
5/5
GoogleI loved my stay in this accommodation. The rooms are spatious, modern and very cozy. The staff is always friendly and helpful and the location is ideal because it is close to everything. It was a pleasure to start my academic student career here.
Hi Barbara, thank you for your lovely review! - Xenia Students
5/5
GoogleI had a great experience with Xenia, the staff are super professional, helpful and kind. I would recommend Robert Owen accommodation for each student in city centre!
1/5
TrustpilotAbsolutely appalling service.
1/5
TrustpilotTerrible experience
Terrible experience. Didn’t let me in on start of contract date, now won’t give me key to letter box. Very disappointing. Do not recommend.
4/5
GoogleA nice location in the city centre, close to many eateries, shops and bus/train stations. For a studio accommodation in Glasgow the price is hard to beat.
Hi Carmen, thank you for leaving your kind review! :) - Xenia Students
2/5
GoogleI visited the robert owen house more than 3 times to inquire about any room/studio available, unfortunately couldn't find any one at reception. Really strange!
Hi Taimur, thank you for taking the time to leave a review. We're sorry to hear you couldn't find anyone at reception! If you would like to get in touch with a member of our team to discuss please call 0330 995 7987. Regards - Xenia Students
1/5
TrustpilotXenia estates are not to be trusted.
4/5
GoogleNice affordable accommodation
4/5
GoogleI've lived here for a couple months now and love the location and staff very much. The maintence team is one of the best and really get the job done as soon as you tell them. …
1/5
TrustpilotDo not book with Xenia
1/5
GoogleCannot say something good, they do not give you deposits back and when you want to talk to someone responsible there is no one available - defenitely not recommendable!!!
1/5
GoogleNo water for almost a week & delays every day to switch water back. Avoid like a plague.
5/5
GoogleMost conformable and self convenient student hostel, if you want to have your kitchen , bath and toilet with you.. and free flat screen to use during your stay..then the studio is for you...its between £450-500 per month. Good luck
1/5
GoogleWe have not any running water supply for 4 DAYS. NOBODY CARES ABOUT US！CRAZY！！！
1/5
Trustpilotwould not recommend anyone to stay…
would not recommend anyone to stay here! (Sheffield Sovereign Newbank specifically)
1/5
GoogleNO WATER FOR 4 DAYS NO ONE IS DOING ANYTHING ABOUT IT
1/5
GoogleTerrible - 5 days withoutwatter in the whole building 🙈 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Xenia Students's Glasgow office has 72 reviews across two platforms: 50 on Google, 22 on Trustpilot (across the whole business).
Xenia Students Glasgow is rated 2.2 out of 5 across all 72 reviews, and 2.6 out of 5 on Google from 50 reviews.
Xenia Students Glasgow, Robert Owen House 87 Bath Street, Glasgow, G2 2EE.
