Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis is my first time as a landlord and I've had a great experience with Neil. He guided us through everything we needed to do and helped us with contacts for companies to get all the required certificates from. He answers all questions quickly and accurately which is fantastic, and we asked lots so he has patience too! He vets tenants extremely thoroughly and will only rent your property to good people. He came highly recommended from my Mum in law who had rented a house through Thomson Residential and we definitely made the right choice in getting Neil to be our letting agent! Thanks Neil :)
Sarah · 23 June 2015
★★★★★ 5/5
GoogleI recently sold my flat with Thomson residential, Neil and the team did a great job, achieving the target sale price. Great service and a great team of people. Highly recommend
Rachael · 21 June 2022
Agent replied · 20 June 2024
Many thanks for your kind review Rachael. We are delighted that we were able to sell your property and that you have been happy with our service. It means a great deal to the team to get such positive feedback, thank you!
★★★★★ 5/5
GoogleFor 2nd time and all through almost 2 years I’ve nothing less than 5 stars experience with Thomson Residential
Katie and her colleagues in the office are just brilliant, efficient and professional.
Zuhair · 16 April 2025
Agent replied · 20 June 2024
Thank you very much for your kind review Zuhair. To have two great reviews from you is fantastic and it means so much to all team. We are delighted you have had a positive experience with Katie, Jane and the rest of the office. Your kind words are greatly appreciated by us all.
★★★★★ 5/5
GoogleVery professional and kind staff. They were extremely helpful in making our move as smooth as possible. Thank you, Andrew and Thomson Residential, for helping us find our new home!
Esra · 16 April 2025
Agent replied · 26 December 2024
Thank you Esra for your great review. We are delighted you are happy with our services. It means a great deal to Andrew and the whole team to get such positive feedback.
★★★★★ 5/5
GoogleNeil,Jane and Jonathan were thoroughly professional and extremely helpful from my initial enquiry,to completion of my tenancy agreement. I would definitely use them again.The company was recommended
to me and I will have no hesitation but to do the same again.
Linda · 22 June 2019
Agent replied · 20 June 2024
Thank you Linda for your kind review, we are delighted you are happy with our service and look forward to being of service to you. We are very pleased that we were recommended to you, it really means a lot when our clients do this.
★★★★★ 5/5
GoogleThomson Residential Lettings provide excellent service, consistently. I rent one property with them and without exception every interaction I have had with them has been professional and designed to make renting my property as stress-free as possible. I don't have much (any!) time at all to dedicate to the management of my property yet I have complete peace of mind that everything is in hand. From speedy renting (one day on the market) to managing legalities and access for surveyors when remortgaging everything is handled to a high standard with absolute minimum hassle for the home owner. I would not hesitate to recommend this company to anyone planning to let a property.
Maria · 21 June 2021
Agent replied · 20 June 2024
Thank you Maria for your kind review. It's been a pleasure managing the property for you all these years and we are delighted that you are happy with the service you have received. We look forward to another few years!
★★★★★ 5/5
GoogleVery responsive Rental Agency, I can recommend them to anyone else
Harris · 1 September 2025
Agent replied · 24 October 2024
Thanks for your review Harris, we hope you will be happy in your new home and look forward to being of service to you.
★★★★★ 5/5
GoogleThe guys at Thomson really made things easy. Especially with it being my first move on my own. Can’t thank them enough 😊 …
Andy · 17 March 2025
Agent replied · 25 April 2025
Many thanks for your kind review Andy, we are delighted you are happy with our service. It means a lot to have such great feedback and we look forward to being of assistance to you. All the best from the team.
★★★★★ 5/5
GoogleWe have recently started renting our house through Thomson Residential and I have been delighted that the experience has been straightforward, friendly and professional. We are moving 'home' from London after a long period of home-ownership, and the whole process has been made so much easier by the patient help we've been given by the staff. Jane in particular has been very helpful and very responsive. Thank you.
Fiona · 21 June 2022
Agent replied · 20 June 2024
Thank you very much for your kind review Fiona. It is great that you are enjoying your new home and that you have been happy with the service we have provided. Your positive feedback is greatly appreciated by all the team.
★★★★★ 5/5
GooglePicked this company due to decent reviews which are few and far between for letting agents. Really happy I did. First time renting out the flat and they seemed to know what I wanted and found a tenant to suit. So far no issues. Really professional yet friendly staff that have manage my expectations and anxiety 👍 …
Lynn · 16 April 2023
Agent replied · 20 June 2024
Many thanks for your fantastic review Lynn. It's great to hear that you are happy with the service you are receiving from us and we look forward to being of assistance to you throughout the tenancy. All the best from the team at Thomson's.
★★★★★ 5/5
GoogleI thought the overall service from Jonathan, Neil and the team was fantastic from my initial conversation to them quickly renting out my property. I wouldn't go anywhere else in future!
Peter · 22 June 2019
Agent replied · 20 June 2024
Thank you for the kind review Peter, we're delighted you are happy with our management of your property and look forward to being of service in the future.
★★★★★ 5/5
GoogleThomson Residential Lettings are nothing like any letting agent I've ever dealt with. Professional, friendly, honest, and truly a cut above anyone we've dealt with in the past. To put it plainly- if we had to move again, we'd be checking Thomson Residential Lettings' stock first before even considering a different company.
I've had my fair share of run-of-the-mill letting agents and it always feels like I've been conned (or am about to be somehow)- absolutely not the case with Neil & team. I've always felt like a bit of a second class citizen with other letting agents too. This, again, is not the case with Neil & team. It's easy to see why they've gone from strength to strength!
This is how it should be. If you're thinking of renting from Thomson or becoming a landlord with them, don't hesitate- you won't regret it.
Scott · 22 June 2017
Agent replied · 20 June 2024
Thank you very much for your kind review Scott, we are delighted that you have been happy with our service and that our emphasis on simple good quality communication shines through. It is imperative that both our tenants and landlords feel they are getting our best attention at all times and we try to do that by providing good service with clarity and honesty. We hope to be able to serve you as a tenant for a long time to come. Many thanks again.
★★★★★ 5/5
GoogleI am a landlord and have used Thomson for the first time. From day one they have been very friendly and professional and have kept me informed every step of the way. All the staff in the office are exceptionally friendly and efficient - I would have no hesitation recommending them.
Leigh · 21 June 2023
Agent replied · 20 June 2024
Many thanks Leigh for your kind review. We are delighted that you are happy with our service and we really appreciate your business. We look forward to being of further assistance going forward. Thanks again from all the team.
★★★★★ 5/5
GoogleExcellent experience from start to finish. Very response and quick to respond.
Alexander · 26 March 2025
Agent replied · 14 May 2025
Many thanks for your kind review Richard, we really appreciate it and we are delighted you have been happy with our service. Wishing you all the best from team.
★★★★★ 5/5
GoogleGreat people to deal with. Neil and Jane were great at handling our flat and tenant. Made it so easy for us!!
Brian · 22 June 2019
Agent replied · 20 June 2024
Thanks Brian for your kind review. We are delighted you had a good experience using our services, we were very happy to help.
★★★★★ 5/5
GoogleI hired my house via Thomson Residential Lettings. Whole agents were very helpful and assisted me during the process. I recommend the company for anyone who seeks for good service !
Ozgur · 16 April 2024
Agent replied · 20 June 2024
Thank you very much for your kind review. We are delighted you are happy with our service and the whole team really appreciate the positive feedback.
★★★★★ 5/5
GoogleProfessional, knowledgeable and friendly. Jane and Bryan have been great from the outset and reply almost instantly to any enquiries. A real personal service and I wouldn’t hesitate to recommend.
Chris · 16 April 2024
Agent replied · 20 June 2024
Many thanks for your great review Chris. Delighted that Bryan and Jane have been so helpful and that their service has shone through. We're looking forward to being of further service to you. Thanks again.
★★★★★ 5/5
GoogleHave been delighted by the service provided by Thomson Residential Lettings. Having used bigger national companies in the past I can honestly say the difference is like night and day. They provide a local, professional and friendly service and we are confident that our property is being well managed while our tenant receives a good service too. Wish I made the move sooner!
Lisa · 22 June 2018
Agent replied · 20 June 2024
Thank you Lisa for your kind review, we are delighted you are happy with the service you are receiving and look forward to being of continued assistance throughout the management of your property. It is nice to see our customer service and personal touch is noticed and your comments mean a great deal to all the staff. Thanks again.
★★★★★ 1/5
GoogleLet their houses out to the worst type of people,benefit scroungers that bring decent neighbourhoods down,Neds drinking on the streets,no respect for people or property,if you want a company to look after your house,dont use this one
DMcG · 21 June 2023
Agent replied · 20 June 2024
Dear DmcG, could you please contact our office so we can assist with your review as we do not know what property this is in relation to. Our office number is 0141-639-1233, if you call us we can make further investigation and see how we can assist.
★★★★★ 5/5
GoogleCan highly recommend Thomson Residential for selling property and rentals. We have recently used them for both services and they are total professionals at what they do. Can’t ask for more from all the staff. Many thanks.
Malcolm · 21 June 2023
Agent replied · 20 June 2024
Thanks Malcolm for posting this fantastic review. All the staff appreciate such positive feedback, especially given that you have used both our Estate Agency and Letting services. We look forward to helping you out in the future and many thanks again for your kind words.
★★★★★ 5/5
GoogleAs a newcomer to Glasgow I was very happy to discover Thomson Residential Lettings. With professional knowledge and friendliness Jonathan helped me find a place to live. Together with Jane and Neil answers to questions I had were quickly answered. The overall serious and hospitable manner shown in assisting me leads me to highly recommend Thomson's Residential Lettings. Martha
Martha · 22 June 2019
Agent replied · 20 June 2024
Thank you Martha for your kind review. We are pleased that you are happy with the service you received and we look forward to being of service to you throughout your tenancy.
★★★★★ 5/5
GoogleRecently started renting through Thomson Residential- from the start quick and professional from the viewing to our move in date - highly recommend, specially after a bad experience with previous company we rented through.
Eve · 21 June 2023
Agent replied · 20 June 2024
Thank you Eve for your fantastic review. We are delighted that you are happy with our service and we look forward to being of assistance to you during your tenancy.
★★★★★ 5/5
GoogleAs a landlord i am delighted with the service i have received from Thomson Residential Lettings.They have successfully managed my property for a number of years and are always available to chat should i have any queries. I recommend them to anyone thinking of renting their property, they really are better than anyone else out there.
Taylors · 22 June 2019
Agent replied · 20 June 2024
Many thanks for your kind review Stuart. All of the staff appreciate your comments and we are delighted you are happy with our service. We look forward to being of assistance for many years to come.
★★★★★ 5/5
GoogleGreat local company. We used them to sell a house and they were fantastic, Neil took care of everything, and, we liked supporting a small independent business. Would definitely recommend them
Gail · 21 June 2023
Agent replied · 20 June 2024
Thanks very much for your great review Gail, it is really appreciated by all the staff and we are delighted that you have been happy with our Estate Agency service. Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
