5/5
TrustpilotRobb Residential are our Go-To Letting Agents
Robb Residential are our go to when we need new tenants across our property portfolio, they are professional and take time to make sure to get the right fit for each property.
Trusted Agent profile · Glasgow
Robb Residential Glasgow reviews
★★★★★
466 reviews across 3 platforms
The Beacon 176 St Vincent Street, Glasgow, G2 5SG
Robb Residential's office in Glasgow, at The Beacon 176 St Vincent Street, is rated 4.7 out of 5 across 466 reviews on three platforms, including 374 Google reviews rated 4.7.
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Reviews
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI have had an absolutely wonderful experience communicating with Linda, she has been very understanding and patient with us during the process. Thank you for all your help and expertise
Agent replied · 28 May 2023
Hi Naeema, Thank you for sharing with us your positive experience with our firm. Our clients are at the heart of everything we do and should you require any property related advice in the future, please never hesitate to get in touch, where we will be delighted to help.
5/5
GoogleMatthew at Robb Residential has went above and beyond the normal call of duty. He has been absolutely excellent throughout the whole process and I cannot recommend him enough. Massive thanks, Matthew!
Agent replied · 28 May 2023
Thank you for taking the time in leaving us this review. Matthew is a valued member of team lettings and we are so delighted that his efforts are being recognised by our valued clients.
1/5
GoogleSeen property local tried to find on website still never seen it, not a company I would use tbh.Houses in the area usually sell within week this one been on market 3 week's now
Agent replied · 28 May 2023
Dear Ms Boyd, thank you for your comment. We are not clear on which property you are referring to and we note that you are not registered on our management systems. Please make contact with us on 0141 225 3880 or sales@robbresidential.com and we will do our level best to clear this matter to your satisfaction. In order that our clients achieve the very best possible sales price we will also provide you with an explanation on best timings and full market coverage for effective property sales.
5/5
GoogleAlan Henderson helped with advice. He was knowledgeable and took his time to explain everything. Would definitely recommend, friendly and supportive.
1/5
Trustpilotawful service
Avoid at any costRented a flat from May to the end of August in central Edinburgh. The flat was moth infested and all the furniture damaged, there was black mold in the bathroom and the fridge door did not close. The agents were completely useless, they did not arrange for the fridge to be repaired even after many emails and phone calls, and at check out they claim that something has been stolen from the flat for a value of £240.To let me on the flat contract at the beginning they required an extraordinary amount of information, and pushed for a paid documentation check (£80).Strange how the amount they try to cream off each tenant always seems to be £80... we were three tenants sharing so £80*3=240... the value of things they claim are missing from the flat...Chancers, unprofessional and the worst estate agent I ever dealt with in my life.
5/5
GoogleReally helpful, easy to communicate with and any issues we’ve had has been sorted within 24 hours or sooner, best letting agent in Glasgow!
Agent replied · 26 July 2023
Thank you for leaving this review Sophie, it means a lot to the team.
5/5
GoogleGreat customer service, very friendly staff in the letting department 😊 …
5/5
GoogleExcellent team. They take great care of tenants. I felt at ease throughout the renting process. The response to any arising matters is quick and professional. I am very satisfied with the service. Thanks
Agent replied · 28 May 2023
Hi Wisam, Thank you for your lovely review, streamlining our paperwork for check-in is one of the many ways we are evolving here at Robb Residential. It helps us, our clients and our tenants have a seamless, stress-free experience. We are delighted you decided to rent with Robb Residential again and wish you all the best in your new home. Robb Residential.
3/5
GoogleCould be better, slow communication. I don't have any other experience with this agency so that's my only comment for now P.s. Cute agent with a moustache.
Agent replied · 26 July 2023
Thank you for taking the time to leave this review.
5/5
GoogleLet from Robb Residential, great service and would really recommend!!
5/5
GoogleSorry I do not wish my posting to be public but I am extremely pleased with Linda’s efforts regarding our sale
Agent replied · 29 August 2023
Dear Denise, I wanted to take a moment to express my heartfelt gratitude for your lovely review. Your kind words truly mean the world to us, and we are absolutely delighted to hear that you had a wonderful and positive experience with Linda. Thank you so much for your thoughtful review, Denise. We truly appreciate it!
5/5
GoogleReally good agents who sent us properties regularly for the areas we were looking to buy in originally. Very efficient.
Agent replied · 29 August 2023
Thank you, Moira, for sharing your experience with Robb Residential. Providing excellent customer care and service is our top priority, and we are committed to ensuring our clients have a positive experience from the moment they engage with us. Please do not hesitate to contact us for any property-related questions in the future.
5/5
TrustpilotExcellent company that can be trusted (especially as a student!)
As a student tenant, Robb Residential have been absolutely excellent throughout my time letting with them which is extremely rare, especially when comparing experiences with my friends. The whole team are kind and helpful, and they always provided plenty of notice and information on repairs and other visits. I have and will continue to recommend them
5/5
GoogleExcellent team, highly recommend! Great communication from Karen. Couldn’t fault the team at all. Thank you all
5/5
GoogleUpon working alongside Robb residential as a subcontractor they couldnt have been any better always willing to help and go the extra yard for you I would highly recommend them without any hesitation. Very prompt and efficient in everything they do
Agent replied · 28 May 2023
Thank you for your wonderful review, we very much appreciate your kind words and are delighted to continue working alongside your company!
5/5
GoogleWe rented a property managed by Robb Residential for over three years. They were always helpful and quick to respond to any queries or issues. They were approachable at all times. I would recommend them to any landlord or tenant.
Agent replied · 28 May 2023
Thank you very much for your kind and positive review, we aim to create a comfortable and enjoyable experience for our tenants.
5/5
GoogleExcellent service from start to finish! The whole process made so much easier with the excellent communication skills from Sarah Stewart. Highly Recommend using Robb Residential.
Agent replied · 28 May 2023
Hi Debbie, Thank you for leaving this lovely review it really means so much to the team. We wish you all the best in your new home and if you need anything please do not hesitate to reach out.
5/5
GoogleWonderful experience dealing with Joanne. From start to completion of our tenancy. The whole experience was amazing and very professional. What a pleasure dealing with Robb Residential properties.
5/5
GoogleThe team from Robb Residential did a great job in selling our house in Argyll. They showed commitment in winning the brief, and followed up by selling the house in an organised and timely manner. Very well done!
1/5
TrustpilotAbsolutely the worst letting agency I…
Absolutely the worst letting agency I have ever dealt with. They are either completely incompetent, just don't care or a combination of the two. They need constant chasing and fail to follow up with any needs of the flat, including serious issues like electrical repairs.It does not matter how many times you enquire about having work done, they simply refuse to do their jobs. Avoid them at all costs.
5/5
GoogleRobb Residential are always professional and responsive Rachel is a delight to deal with and always extremely helpful.
5/5
TrustpilotAs a buyer the communication was…
As a buyer the communication was excellent from viewing to key collection. Particularly appreciate the service from Nicole who was fabulous.
Agent replied · 30 September 2023
Thank you for taking the time to write such a positive review. It is greatly appreciated, and we are thrilled that you have had a positive experience with Robb Residential.
5/5
GoogleROBB are excellent! They make you feel at ease when dealing with them. Of I could give more than 5 stars I would. Ps. I love the new office.
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Tell us what you need and we'll put you in touch. Robb Residential Glasgow hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glasgow.
