Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHave used Rettie , West End on a number of occasions, and have always had great service. Recently completed a sale where my point of contact was Lyndsey Mercer, who looked after me very well. Wouldn’t go anywhere else.
Ian · 29 January 2024
Agent replied · 26 August 2024
Hi Ian, thank you for taking the time to leave us a 5 star review, it is appreciated. It's really pleasing to hear that you are a repeat customer, experiencing great service this time round from Lyndsey. Best wishes for 2024 from Rettie West End.
★★★★★ 5/5
GoogleWe purchased and sold our property thru Rhettie’s and were impressed and grateful for the professional and attentive service we experienced. 10/10
Julia · 8 November 2024
Agent replied · 10 November 2024
Hi Julia, thanks for taking the time to leave a 5-star review and advising us about your great experience buying and selling through our West End team. All the best in your new home.
Best wishes,
Rettie West End
★★★★★ 5/5
GoogleWonderful experience for a first-time buyer! Lyndsey walked us through every step of the way and was just so lovely. I would 100% recommend Rettie - so in love with the new house!
Danielle · 29 March 2024
Agent replied · 26 August 2024
Hi Danielle, thank you for leaving us a 5-star review. We are delighted to hear that Lyndsey was able to be so helpful with your purchase and we wish you a lovely time in your new house. Best wishes Rettie West End.
★★★★★ 5/5
GoogleWe were very impressed with Rettie’s organisation, knowledge and experience. Rettie more than delivered on the predicted outcome, and we were very happy with the level of service received from everyone in the West End team.
Keith · 25 December 2023
Agent replied · 1 January 2024
Hi Keith, thank you so much for leaving a 5 star review. We are delighted to hear that you were so happy with the service levels you received from the whole West End team. Best wishes for the festive period from Rettie.
★★★★★ 2/5
GoogleVery persistent.
Will add you to the mailing list without asking you.
When asked a question will read the home report.
Was very unhelpful when I was interested in property, gave complaining information. Would not recommend and will avoid properties sold by them.
Indre · 1 April 2023
Agent replied · 31 May 2023
Dear Indre, thank you for your feedback and letting us know about your disappointment. The team are keen to help and would welcome the opportunity to discuss further. If you’d like to call Anne Sutherland on 0141 341 6000, she will be able to help. Best wishes Rettie & Co.
★★★★★ 5/5
GoogleJust sold two properties through Anne and her staff and can’t thank them or rate them highly enough ……. Kept me up to date daily and both properties sold at a closing date quickly and well in excess of home report ………. Thanks Rettie West End 👍🏻👍🏻👍🏻 …
Darren · 31 May 2022
Agent replied · 31 May 2023
Dear Darren, thank you for your kind words and for taking the time to leave us a review. Our team really appreciates your feedback, we will be happy to help you again in the future. Kind regards, The Rettie Team
★★★★★ 5/5
GoogleWe were more than pleased with the service we received from Rettie and delighted in our dealings with Lyndsey Mercer. She is a consummate professional-attentive, reassuring and always very pleasant.
Barbara · 30 March 2025
★★★★★ 5/5
GoogleRettie (West End) is amazing for property purchase and sales advice!
Especially, of course: Maitland Walker!
Renee · 27 June 2024
Agent replied · 26 August 2024
HI Renee, thank you for leaving us (and Maitland especially) a 5 star rating. We are delighted the advice has been exactly what you required. Best wishes Rettie West End.
★★★★★ 1/5
GoogleTerrible Experience!! Caroline phoned to say my offer has been “Accepted” then phones 10 minutes later saying they have received a higher offer… Wouldn’t recommend this backstreet Estate agent to anyone!
Lewis · 3 May 2023
Agent replied · 31 May 2023
Hi Lewis, we understand that you are in communication with our office regarding this. Kind regards, Rettie & Co.
★★★★★ 5/5
GoogleRettie and the team are very professional and efficient. You get a very accurate honest valuation. That they know they can achieve for you VERY Professional service i would not use any one else
Mandy · 3 October 2022
Agent replied · 31 May 2023
Hi Mandy, thank you for leaving us a 5 star review, and thank you for your kind words. It is very pleasing to hear that you wouldn't use anyone else, and that you are so happy with the service you have received. Best wishes from Rettie West End.
★★★★★ 5/5
GoogleExceptional service from everyone at Rettie west end Glasgow once again. Look forward to working again in the future.
Scott · 4 December 2023
Agent replied · 1 January 2024
Hi Scott, thank you for taking the time to leave us a 5 star rating. Really pleasing to hear our received 'exceptional service...once again'. Always good to hear that customers come back to us, and we look forward to working with you again in the future. Best wishes from Rettie West End.
★★★★★ 5/5
GoogleRettie were excellent in guiding my mother through her property. Professional, proactive and supportive throughout
David · 11 December 2023
Agent replied · 1 January 2024
Hi David, thank you for taking the time to leave us a 5 star review, we are very grateful, and pleased to hear such positive feedback for our team. Best wishes Rettie West End.
★★★★★ 5/5
GoogleExcellent Service , professional and knowledgeable office staff.
Would certainly recommend
Harry · 28 February 2024
Agent replied · 26 August 2024
Hi Harry, thank you for taking the time to leave a 5 star review, it is greatly appreciated. It is really pleasing to hear that you would recommend us, and hopefully we can be of service to you again in the future. Best wishes Rettie West End
★★★★★ 1/5
GooglePoor service had viewing booked got call to say they had set a closing date and my viewing now cancelled! 😡 …
Gary · 1 June 2023
Agent replied · 6 June 2023
Dear Gary, it is very disappointing to receive your feedback. We have checked and can see that there was an error in communicating your viewing appointment. This was human error, and we sincerely apologise. If you would like to discuss further, you can contact Anne Sutherland on 0141 341 6000. Kind regards Rettie & Co.
★★★★★ 5/5
GoogleI've purchased & sold properties via Rettie West End, and found the team to provide a great service
Scott · 22 August 2023
Agent replied · 29 August 2023
Hi Scott, thank you for leaving a 5 star review, we are very grateful. Hope we continue to provide great service to you for many years to come. Best wishes, Rettie West End
★★★★★ 5/5
GoogleExcellent service from start to finish. Extremely helpful in guiding us through the process of selling.
Amanda · 9 October 2023
Agent replied · 30 October 2023
Hi Amanda, thank you for taking the time to leave us a 5 star rating, we really appreciate it. Best wishes Rettie West End
★★★★★ 5/5
GoogleRettie's have recently sold two properties for me and I cannot recommend them highly enough. Every step of the journey was handled in a highly professional manner, nothing was too much trouble and they achieved an excellent price.PositiveResponsiveness, Quality, Professionalism
Robin · 27 August 2020
Agent replied · 31 May 2023
Dear Robin, thank you so much for taking the time to leave us your kind review. It's greatly appreciated by the entire West End team. We would be delighted to help you again in the future. Kind regards, Rettie West End team
★★★★★ 1/5
GoogleAbsolutely pestered by Marketing emails, 5 a day even though never agreed it. IN fact they never asked me to register me on the system. So much for GDPR??
Jamie · 4 August 2022
Agent replied · 31 May 2023
Hi Jamie, thank you for reaching out with your concerns about the number of mailings you have received and our adherence of the GDPR regulations. We take our responsibilities very seriously and we have checked our records to see what has been happening. You are correct, we have been sending you marketing emails - 10 since the start of 2022. We are able to do this because you registered with us pre May 2018 when the GDPR regulations were introduced, meaning we are allowed to send you information relating to our business using the legitimate interest rules. However, we are taking from your comments that you no longer wish to receive any marketing emails from us. We have therefore marked you as ‘marketing consent denied’ and archived your record. Should you wish to enquire about any of our properties or receive updates in the future please do not hesitate to contact us and we can put you back on our mailing list. Best wishes Rettie & Co.
★★★★★ 5/5
GoogleWe recently sold a flat in the West End of Glasgow and were very pleased with the service from Rettie West End LLP. They were efficient, professional, good value and (a bit of a rarity these days) very pleasant to deal with. Special mentions to Jamie & Caroline who dealt with us directly. Thanks to both for making the process as painless as possible.PositiveResponsiveness, Quality, Professionalism, Value
William · 27 August 2021
★★★★★ 5/5
GoogleAn excellent estate agency that knows the Glasgow West End property market better than any of their competitors. You can trust Rettie to give solid advice that works and I wouldn’t think about using anyone else to help me with my property sale.PositiveResponsiveness, Quality, Professionalism, Value
Trish · 27 August 2021
★★★★★ 5/5
GoogleExceptıonally helpful and ınformative servıce from Richard when vıewıng property at Vıctorıa Cırcus Glasgow
Fiona · 1 June 2019
Agent replied · 31 May 2023
Dear Fiona, thank you for your kind 5-star review. It's wonderful to hear that you were so pleased with our service. Many thanks, The Rettie Team
★★★★★ 5/5
GoogleFriendly west end agent, now serving the city centre.
Nick · 1 June 2018
Agent replied · 31 May 2023
Hi Nick, thank you so much for taking the time to leave your kind review. We really appreciate your feedback, many thanks, The Rettie Team
★★★★★ 5/5
GoogleRating only, no written review.
Gareth · 14 March 2026
Agent replied · 14 April 2026
Hi Gareth, thanks for taking the time to leave a 5-star review. We appreciate this!
Best wishes,
Rettie West End
★★★★★ 5/5
GoogleRating only, no written review.
Arun · 14 February 2026
Agent replied · 14 April 2026
Hi Arun, thanks for taking the time to leave a 5-star review.
Best wishes,
Rettie West End
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
