Rettie & Co West End reviews in Glasgow

★★★★★ 1/5

Google

Well, we’re do we begin with Rettie. We met with Lisa at the outset to discuss the sale of our property having already acquired a Home Report privately and it all seemed really positive. Discussed expectations, Rettie giving viewings to assist, the best time to be on the market. It initially all seemed very positive, right up until they asked us to sign documents and they failed to get my partners name right on multiple occasions, which when challenged on they said “we thought it was the same as their email address”. Well that lack of attention to detail to even confirm should have been a tipping point right away to avoid. Over the following months they excluded my partner from email and phone communication, they ignored repeated requests to contact via email instead of phone call. They once scheduled a viewing without my permission which i then had to call to cancel. They said that their automated texting service could only be sent to one number, this was later proven to be wrong. Not a single viewer ever received the information on how to access the property either. No follow up discussion on assisting with viewing either, despite initially being part of the whole reason we went with them. Then there was the home report which needed to be renewed after 3 months, which is fine, but we are obviously relying on their expert advice to keep us in the right and let us know this. However, they didn’t do that, then said they had no idea how old the report was “it’s dated” and that at one point they simply “hadn’t seen the report”. There was an excuse for everything and every continual lack of attention to detail or failure to follow through on communication. Disastrous is how I would refer to it, they will get your property sold, but you would be better on your own than with them. Look for someone else, do not do this to yourself, you don’t need the stress of Rettie.

Craig · 14 March 2026

★★★★★ 5/5

Google

I recently used Rettie West End while buying and selling property. It was a delight from start to finish. Thomas offered expert advice on how best to present my property for sale and Lyndsey kept me fully advised throughout the transactions. They were thoroughly professional, well informed and constructive in all their communications.

Maria · 14 January 2026

★★★★★ 5/5

Google

Rettie were amazing from start to finish. They went above and beyond to get our property on the market in super fast time. Jennifer has been so helpful, even after the sale completed. I highly recommend them for anyone in the West End of Glasgow.

Hayley · 14 February 2026

★★★★★ 5/5

Google

The team at Rettie West End were extremely helpful especially Jen! Thank you for helping me with my purchase! So happy that I am now listing my old place for rental via Rettie. Would not go elsewhere!

John · 7 April 2026

★★★★★ 5/5

Google

We dealt with Lyndsey at Rettie Byres Rd when purchasing our first flat and cannot recommend her and Rettie enough. Lyndsey kept me up to date regularly with how things were progressing and answered all of our questions as needed. A great experience!

Alice · 14 February 2026

★★★★★ 5/5

Google

Thanks to Lewis and Lindsay, for your professionalism, your good humour and your warm and expert guidance through the process of the house sale. Rettie West End is a phenomenal team that I would happily recommend. Thank you.

Raymond · 14 March 2026

★★★★★ 5/5

Google

A HUGE thank you to Jennifer and the team at Rettie. They were so helpful, professional and supportive through the whole process of selling our house and buying our gorgeous new flat. We would highly recommend them! Simone & Colin McCredie

Simone · 14 February 2026

★★★★★ 5/5

Google

Let’s face facts: no one likes buying and selling a property or moving house. The process can be emotional and stressful. Rettie West End helped alleviate so much of that stress. The West End of Glasgow is its own microcosm in the selling process. Jamie knows this market inside and out and Lyndsey is an absolute pro at keeping the seller up to date whilst negotiating with potential buyers. When it comes to selling or buying a property, they are the Dream Team.

Susan · 16 November 2024

★★★★★ 5/5

Google

Excellent service from Rettie for my recent property purchase! They even got me a lawyer that managed to get my settlement done far quicker than anyone else. Excellent and swift mortgage advice given as well! Huge thank you to Eve and Craig for all their help!

Matthew · 14 November 2025

★★★★★ 5/5

Google

I recently sold my property with Rettie and I couldn’t have asked for a smoother selling experience. From start to finish they were professional, informed, friendly and responsive. Richard created a great first impression with the valuing process and handed over to Lyndsey to manage the sale. She was a joy to work with and made the journey simple and effective. I’d thoroughly recommend Lyndsey, Richard and the Rettie team for anyone looking to sell in the area.

G · 5 August 2024

★★★★★ 5/5

Google

We recently had the pleasure of dealing with Jamie, Anne and Jacqui for listing and selling our 2 bed flat in Kelvinbridge. Retties were very supportive, making the process stress free from start to finish. Retties know the market very well so we felt confident in their advice, they worked to a tight timeline and communicated smoothly throughout. We were both extremely pleased with their service and would very much recommend! Thank you so much Jamie, Anne and Jacqui. You were fantastic!

Neil · 28 May 2024

★★★★★ 5/5

Google

Rettie (Glasgow West End) staff are very professional and efficient in helping me, including marketing and viewings. They managed to sell the property within a tight schedule with a good price. Thanks Richard, Eve and all other staff!

Ling · 14 November 2025

★★★★★ 5/5

Google

At a point in the house purchase when we felt bombarded by time bound conveyancing bureaucracy, Lyndsey was particularly instrumental in helping us navigate the system. It was particularly lovely to meet her with our granddaughter after the sale was complete to collect the keys. Lyndsey understands the pressures clients can be under and we felt she went above and beyond to mitigate these on our behalf. Many thanks again, Lyndsey, with warmest best wishes!

Marion · 12 August 2024

★★★★★ 5/5

Google

With so many Estate Agents to choose from , how does one make the right choice. Thankfully we did. Retties West End branch in Byres Road, Glasgow delivered a successful sale in record time with total clarity , amazing efficiency all conducted in a most professional manner. Thank you to Richard and Lyndsey for your superb service.

Michele · 21 April 2025

★★★★★ 5/5

Google

We had an excellent experience with the team at Rettie. Special thanks to Thomas and Eve, who were both highly professional, responsive, and a pleasure to work with throughout. Their expertise and clear communication made the entire process smooth and stress-free, and they achieved a fantastic result for us. Highly recommended.

Jude · 13 April 2026

★★★★★ 5/5

Google

Despite buying and selling many properties over the years, I was both surprised and delighted with the professional service that I received from absolutely everyone at Rettie West End. Everytime I called I was reassured by their expert advice and, when I popped into the office, I was greeted by smiling, helpful people who were clearly genuine in their determination to do their best for me. In the end, all their advice was spot on and my property sold for much more than I ever expected. In particular, I would like to thank Lyndsey and Richard as they were most involved with the sale.

Jack · 29 March 2024

★★★★★ 5/5

Google

Lyndsey Mercer and the whole team at Rettie West End were very helpful from start to finish! A professional and efficient experience so many thanks.

Rosemary · 14 February 2026

★★★★★ 5/5

Google

Highly recommend. Jennifer went above and beyond and made what could potentially have been a very stressful time, all run smoothly. Thank You

Frances · 14 February 2026

★★★★★ 5/5

Google

I had an exceptional experience selling my property with Rettie. They provided the perfect mix of professionalism, knowledge, and efficiency. I was amazed that the property sold in less than a week. I highly recommend Rettie as they are undoubtedly the best estate agents in Glasgow! Special thanks to Richard and Lyndsey, who expertly handled the pre-market and viewing/selling process respectively. They are true champions in their field!

Berardino · 23 August 2024

★★★★★ 5/5

Google

Rettie were an invaluable partner when it came to selling our house. We knew from the outset that it was a niche property with a more limited market, so the sale was always going to be tougher than the norm for the Glasgow West End. With the help of Jennifer and the wider team, we got there and couldn’t be happier with the result. Highly recommend. I already have.

Nick · 14 February 2026

★★★★★ 5/5

Google

An absolutely seamless experience selling our home with Eve, Maitland and the team at Rettie. We were kept informed throughout, no question was too small and of course they helped us achieve more than we initially anticipated we would on the property. Big thank you!

Emma · 11 April 2026

★★★★★ 5/5

Google

Hellos, I am really pleased with my 1st purchase with Rettie West End LLP. My sales negotiater is Lyndsey Mercer and she was absolutely brilliant in dealing this transaction and co ordinating with my solicitor. Infact their sales agent was also very nice because I had couple of viewings and I have requested them to have another one since my wife was not made it on the 1st viewing but they allowed me to do so. Lyndsey Mercer was very professional in dealing matters and very prompt in response. I have received the key on my birthday in their office and everyone was so Happy to welcome me. Hopefully they will post few pix and short video of us soon. I recommend Rettie West End LLP for property dealings.

Chetan · 11 December 2023

★★★★★ 5/5

Google

Lyndsey has been incredibly helpful in her role as Sales Negotiator to us as purchasers of a property in the West End of Glasgow. Lyndsey was without fail polite, attentive, responsive to questions, and helped to facilitate the swift conclusion of the purchase in only two weeks from having an offer accepted. We would be delighted to work with Lyndsey and the Rettie team again as either buyers or sellers! Please accept our sincere thanks Lyndsey!

J · 30 December 2023

★★★★★ 5/5

Google

Lyndsey has been incredibly helpful in her role as Sales Negotiator to us as purchasers of a property in the West End of Glasgow. Lyndsey was without fail polite, attentive, responsive to questions, and helped to facilitate the swift conclusion of the purchase in only two weeks from having an offer accepted. We would be delighted to work with Lyndsey and the Rettie team again as either buyers or sellers! Please accept our sincere thanks Lyndsey!

John · 2 December 2023