Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleViewing agent did not bother to turn up to viewing appointment, had not advised me of the cancellation, and did not phone to apologise for wasting my time. I drove for an hour each way to arrive early for the arranged time, costing me annual leave and diesel, and not even an apology. Shocking! Rating would be zero if possible.
*In response to the agent's explanation*
There are two problems with this. Firstly, an appointment is an appointment and should be honoured, which is the general convention. Secondly, if your office chooses to observe another practice not commonly used, it should at least advise clients this is the case. The office voicemail prior to the appointment made no mention of cancellation. Furthermore, the office administrator did apologise when *I* called the office (upon having waited for the agent for 15 minutes), but the actual viewing agent who should have been the one to apologise, hasn't bothered to do anything other than wrongly refute my review. However, although I wasted several hundred pounds in time and fuel driving over an hour each way for this viewing, I am at least happy that this careless and unprofessional company will not benefit from ever selling me a property, as they have lost my custom forever.
Barnes · 10 June 2020
Agent replied · 11 June 2024
We have a policy of not attending viewings unless the viewer has confirmed attendance on the day of the scheduled viewing. In response to ‘not even an apology,’ I called you from my mobile, no answer to my call. If you wish to arrange a viewing please let us know and we’ll be delighted to assist you. Best, Paul.
★★★★★ 1/5
GoogleGood luck with these guys! I am so glad my association with them is over. Money driven to the extent where they threaten you that you may not get access to your own property even if legally required notice is given to your tenants! To me that was a shocker…Could never trust them again. Be ready for your emails, messages, phone calls to go unanswered once you are no longer useful to them. Thank goodness it’s OVER!
Rinku
Krr · 10 June 2020
Agent replied · 11 June 2024
We don’t recognise your name, could you please assist us so we can respond to your comments by letting us know who you are?
★★★★★ 5/5
GoogleGenuinely couldn't have done any more for me, helped and guided me at every stage with invaluable advice .... and I was the buyer.
Kevin · 20 December 2024
Agent replied · 9 December 2024
We're delighted to hear this Kevin as i't our number one aim to assist both buyer and seller in what we do.Hope we can help you again in the future.
★★★★★ 5/5
GoogleI was in trouble finding a place to rent in Glasgow region, and Property Angels found me a place that was perfect for my family. After some problems in the property, Angelina was able to work a solution with the landlord that suited all, in spite of her own interests. So, yes, I recommend them.
Denis · 10 June 2020
★★★★★ 5/5
GooglePaul took the worry out of moving house. Very professional and quick to keep us up to date. Couldn't recommend him enough.
Claire · 20 November 2024
Agent replied · 11 November 2024
Many thanks Claire for your positive feedback, we appreciated being appointed by you and hope we can assist again in the future.
★★★★★ 5/5
FacebookOn the back of one person claiming all reviews are written by friends or staff, I as a landlord rented out my apartment directly above my own home through Property Angels a few years back and had no issues whatsoever.
I am not related in any way. I am certain that if you were to canvas my tenants they too would rate property angels as 5 stars.
Angus · 5 September 2018
Agent replied · 26 November 2025
Angus Harrison thank you for your post. Lovely to hear. Hope you are all well x
★★★★★ 5/5
GoogleRenting for a few months now, from the first viewing until now they've been professional and helpful.
Mark · 3 August 2024
Agent replied · 24 August 2024
We really appreciate your kind feedback Mark.
★★★★★ 1/5
GoogleI recently purchased a property from Property Angels and unfortunately, my experience has been very disappointing. I was given five days to report any issues. The property is missing a thermostat for the boiler, and one of the radiators … More
Malwina · 21 October 2024
★★★★★ 5/5
GoogleFaultless from beginning to end Nothing was too much trouble.
Highly professional and knowledgeable
There was always someone at the other end of the phone to help. The staff at property Angels are helpful, friendly and available
Angela · 10 June 2020
★★★★★ 5/5
GoogleI have been using Property Angels Management for over a year now.
I’m extremely happy with the professionalism and dedication that everyone has …
Lewis · 17 April 2025
★★★★★ 5/5
GoogleFabulous! Angelina & team rented out my property to quality tenants each time. Then sold my own home recommend
Ann · 11 January 2024
Agent replied · 11 June 2024
We really do appreciate being your property partner Ann, pleasure working with you.
★★★★★ 1/5
GoogleNEVER RENT FROM THEM. Almost 2 years and repairs that were meant to be done before we moved in never got done, great if you're a landlord wanting to try and exploit tenants though. After we requested another repair (on top of the unsealed windows and broken bath) their response was an eviction. They then, after giving us our notice tried to tell us that we owed them 28 days notice within their own. I've never seen a member of citizens advice look so confused by the practice of a letting agency. In his words and the words of his colleagues and the our local housing association they "just wanted to exploit another months rent out of you". 1 star is too generous. Scam artists. This is just a short list of the problems they caused my family, they happily let a 1 year old sit in a house with a black mold issue(we would be dealing with the mold however it was caused by damaged windows throught the property and wouldn't stay gone unless repairs were done) Should say enough. We were silly not to take them to tribunal for their horrible practice. Careful when you sign a contract with them, we had an agent try to extort another half months rent for the deposit before we moved in, should have been a red flag for us. Hope anyone who reads this stays far away from these con men.
Captain · 10 June 2020
★★★★★ 3/5
GoogleWhile we were abroad for a couple of years we have used this agency to let our house out. Although the staff was very polite and pleasant over the phone they were slow at responding to emails. Most of the time they were late payments. Had to remind them on several occasions that they were behind the agreed schedule. Their electrical and mechanical contractors provided no price break down for services, just an overall price for electrical works and heating system upgrade. Our furniture leather couch and chair were returned with indentation marks from the storage the agency provided. The Property Angels agency may have improved since then but our experience could have been better.
Ruslan · 10 June 2020
★★★★★ 5/5
GoogleI have been really impressed with the service received from all of the staff at Property Angels. I previously managed my rental flats on my own but with work and family commitments this was not always easy. Property Angels have taken on all of my properties now and have removed any requirement for me to get involved. Repairs have been carried out quickly and to a high standard and there has been little to no gap between tenants. All in all very happy to use and to recommend.
Morven · 10 June 2020
★★★★★ 5/5
FacebookThe team at Property Angels are very professional and helpful, with first class service. I’ve been renting for 5 years in two different properties, both transitions were made simple and hassle free. Would highly recommend for all your estate agency needs.
Donna · 9 October 2018
Agent replied · 26 November 2025
Thank you Donna 👍🏼
★★★★★ 5/5
FacebookI have used Property Angels to rent my property for some time and found them to be very professional and very quick to respond to any queries / issues.
I had a number of small jobs to be completed prior to rental and these were completed quickly and reasonably -taking all the hassle away from me. Thank you �
Morven · 4 September 2018
★★★★★ 5/5
GoogleBest letting agency so far, the landlady keeps changing agencies for some weird reasons but none of them muches property angel.
Elias · 10 June 2020
Agent replied · 11 June 2024
Many thanks for your kind comments! Best from all at Property Angels!
★★★★★ 5/5
GoogleProperty Angels are amazing and so helpful I cannot race about them enough. They are understanding and caring and generally just a great team
Eli · 12 November 2023
★★★★★ 5/5
GoogleFirst-class service with an impressive staff of very dedicated people. I can truly recommend them!
JUST REALISED THAT THIS WAS NOT THE COMPANY I WORKED WITH, SORRY!
Erik · 15 July 2023
★★★★★ 5/5
GoogleIssues in the flat have been resolved promptly
Charlotte · 10 April 2024
★★★★★ 5/5
FacebookVery helpful can’t do enough for you very satisfied customer thank you
John · 5 September 2018
Agent replied · 26 November 2025
Thank you John glad to hear it x
★★★★★ 5/5
FacebookVery helpful & professional.
Angelina, Hazel & the rest of the team have made everything so easy & stress free for me moving in2 my new home.
I would 100% recommend Property Angels �
Kimberly · 22 March 2017
★★★★★ 5/5
GoogleBest letting agency about never had any problems staff are all friendly and they are there to help you out with anything you need brilliant service every time
Paul · 10 June 2020
★★★★★ 5/5
GoogleVery nice ladies 😍😍😍 …
Ppp · 10 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
