Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThroughout the entire process of selling our home, Paul demonstrated exceptional professionalism and courtesy. He dedicated significant time to ensuring that the photographs he captured were of high quality, effectively showcasing our property’s full potential. His straightforward and expert advice provided a refreshing perspective in the competitive market.
Having utilised several estate agents over the years, Paul stands out as one of the most exceptional. His local knowledge of the market was invaluable, and his communication with all parties involved was consistently first-class, courteous, helpful, and prompt.
I wholeheartedly recommend Paul and intend to seek his services for my next property.
Marianne · 29 October 2025
Agent replied · 12 November 2025
Marianne we really thank you and value your feedback, wishing you health and happiness for the future. Paul, PA Estates.
★★★★★ 5/5
GoogleI met Paul at Property Angels months before my late father’s property was ready for sale. Although he was keen to get it on the market, he was mindful of my grief and waited until I was ready. As soon as I was, Paul was amazing. The fee at …
Fiona · 17 June 2025
Agent replied · 12 November 2025
We really appreciate your kind comments Fiona and thank you once again for trusting us with your late father's property.
★★★★★ 5/5
GoogleGreat experience using Property Angels. Buying & selling. Paul kept us fully updated at all times will both sale of our house & purchase of our new house. Very professional & would highly recommend
Valeri · 5 November 2025
Agent replied · 12 November 2025
Many thanks for your 5 star review and we wish you & your family health and happiness in your new home.
★★★★★ 5/5
GooglePaul and the team at Property Angels were fantastic from start to finish. Friendly, professional, and always kept me updated. They made the whole process smooth and stress-free. I highly recommend them!
Connor · 7 November 2025
Agent replied · 12 November 2025
We're delighted to receive your positive feedback and wish you the best of health and happiness in your new home.
★★★★★ 5/5
GooglePaul was great at communicating with me throughout the process of selling my property. As a first time seller I had a number of questions and Paul was always speedy with responses. Sold my flat within a couple of weeks of it going on the …
Rachel · 17 April 2025
Agent replied · 9 December 2024
We appreciate your positive feedback Rachel and look forward to assisting you again soon. PA Estates.
★★★★★ 5/5
GoogleWe were delighted with the service provided by Paul and his team at Property Angels. Highly professional and put us at ease during every aspect of our home move with reassurance with our queries. They made everything feel straightforward and clear, as well as bespoke to us. We would absolutely use them again and highly recommend them.
Siobhan · 5 November 2025
★★★★★ 1/5
GoogleAbsolutely shocking and awful Agency. We've rented property at Wrangholm Drive in New Stevenston. Property was made to look nice, but after few weeks paint started coming off from the walls, doors, even from tiles in bathroom. Poor windows broken and moulded. Mould problem starts showing off not long time after moving in. Of course Agency's solutions was painted the walls! In November 2022 we had first Property check, everything was fine, all issues We've reported were taken seriously and noted in. Agency worker Angie said flat is in very good condition, she noticed that we're taking care about it very well. We decided to move out as bad windows and mould affects our health. To the point, Agency is trying to charge as for painting walls and carpets cleaning. Everything was cleaned to high standard and after 18 months of living there this is definitely wear and tear. I don't recommend this Agency and this flat. Terrible place!
Aleksandra · 10 June 2023
Agent replied · 11 June 2024
We are disappointed to learn of your dissatisfaction Aleksandra, however we are obliged under Scottish housing law and also to the owner to report on how we find and see a property at the exit point. As you may be aware your deposit is held with a Scottish government authorised deposit holder, 'My deposit Scotland' and any disputes regarding deposit return will be considered by the same body. We do hope resolution is reached to the satisfaction of all relevant persons as soon as possible. Property Angels Letting and Management.
★★★★★ 5/5
GoogleRecently bought our first property in Glasgow which was listed by Property Angels and it was very refreshing to have a property agent who were also very attentive to the buyers. Paul kept us up-to-date through out the purchase and would often directly get involved to facilitate communications between both the seller and buyer. Paul provided innovative solutions to help cater for both buyer and sellers timelines. Never had any problem reaching out to Paul and getting a timely response or update. Thanks Property Angels for helping us buy our first property!
Jaleel · 10 June 2023
Agent replied · 11 June 2024
We appreciate your positive feedback and look forward to being your property partner again.
★★★★★ 5/5
GooglePaul and his team provided an excellent, highly professional and friendly service from start to finish. Highly recommend.
Luke · 5 November 2025
Agent replied · 12 November 2025
Many thanks for your valued feedback Luke and hope you’re settling in well.
★★★★★ 1/5
GoogleI contacted the office every day for three consecutive days in an attempt to arrange a viewing at Lambourne Crescent and was given a different excuse each time. Initially, I was told someone would call me back, which never happened. Then I was told no viewings were currently being carried out, followed by being told I would be informed if viewings became available. Finally, after repeated attempts, I was told that dogs were not allowed in the property.
What made this particularly frustrating is that both Janice and Siobhan had already been made aware, on multiple occasions, that although my partner and I had initially hoped to bring a family dog, we had already made the decision to leave him with family because we understood how difficult it can be to secure a rental property that accepts pets. Despite this being clearly explained, it still appeared to be used as a reason to prevent us from progressing.
On my third day phoning, Janice in particular was rude, dismissive, and highly unprofessional. The overall communication was inconsistent, unclear, and gave the impression that genuine prospective tenants were being actively discouraged rather than assisted.
Given the current rental market, it is surprising that a property could remain available for over a month, and based on this experience, it is difficult not to question whether poor handling by staff is contributing to that. If I were a landlord, I would be extremely concerned about how potential tenants are being treated, and as a prospective tenant, I found the service unacceptable.
I would also be more than hesitant to view and/or apply for any properties managed by this company in the future.
Ellis · 20 March 2026
★★★★★ 5/5
GooglePurchased my new property through Property Angels. Paul and the team were fantastic, very helpful and responsive. Highly recommend!
Helena · 13 September 2025
Agent replied · 12 November 2025
Thanks so much Helena and we look forward to assisting you again.
★★★★★ 5/5
GoogleFrom first contact at office,paul dealt with every aspect of the house sale. Paul and his team are very professional and attentive making the process run very smooth. Nothing was ever any trouble,handled brilliantly. Would def recommend to everyone
Carol · 20 December 2024
Agent replied · 9 December 2024
We really appreciate your positive feedback Carol and appreciate being appointed by you, Paul, PA Estates.
★★★★★ 5/5
Googlewe choose Paul & Property Angels for the sale of your family home was because from the initial meeting Paul filled us with confidence and his local knowledge and his approach and guidance through the entire process. very professional. we would recommend Paul and his team to everyone who is selling their home.
thank again Paul
Elizabeth · 13 October 2023
Agent replied · 11 June 2024
We really appreciate your business and your kind words. From all of the team.
★★★★★ 5/5
GooglePA Estates have been absolutely amazing from start to finish when selling my property. It was my first time selling and they made the process easy and kept me informed thoughout. Would highly recommend!
Kirstin · 17 March 2026
Agent replied · 17 April 2026
Thanks for your kind comments and really appreciate being appointed by you.
★★★★★ 5/5
GooglePaul is great, he gave us great service and a quick sale. What’s more to say? Would recommend easily.
Gareth · 19 January 2025
Agent replied · 25 December 2024
Really appreciate your feedback Gareth and wish you, Sarah et al a fabulous first Christmas in your new home!
★★★★★ 5/5
GoogleFound a flat on rightmove that property angels are managing on behalf of the landlord. From the first enquiry, they were so helpful and informative, they carried out plenty of checks, when I went to sign the tenancy they gave me a ton of paperwork for gas/electric checks, PAT testing, legionnaires disease, even before that they carried out a detailed survey of the property with pictures and information so you knew everything that was there and its condition. Having now lived here 4 months so far, still very happy, if I need help with anything, they are on the ball and send their people (handyman, electrician) out whenever suits me as I arrange directly with the person, and the problem gets resolved. Staff have always been so lovely, especially Hazel and Angie. Keeps me feeling safe knowing I've got good people and not some dodgy landlord you constantly worry about.
Cole · 10 June 2023
★★★★★ 5/5
GoogleI recently sold my property with Property Angels, Bothwell. The office team were first class and could not be faulted. Paul is a perfectionist, his presentation and negotiation skills could not be faulted. I was delighted with the …
Karla · 17 April 2025
★★★★★ 1/5
GoogleI requested a visit to a flat through this agency, the day before the viewing of the property I received a couple of calls and for work I did not see these until evening. After driving more than an hour to the vicinity of Glasgow I find that there is no one on the floor, back to Edinburgh with more than an hour’s travel for nothing. I send them an e-mail and they reply that the apartment has already been booked... they could not have done their job well sending it before wasting my time?
I don’t recommend this agency based on my experience.
Sergio · 10 June 2023
Agent replied · 11 June 2024
Hi Sergio we are always eager to assist however when you arrive on the wrong day it’s not guaranteed we can do so. May we wish you the best of luck in your property search.
★★★★★ 1/5
GoogleWould not recommend property angels to rent your home ! Just spoke with a very abrupt member of staff ( didn’t get her name ) she put the phone down on me before I had time to say goodbye !
Carol · 17 March 2026
★★★★★ 5/5
GoogleI’ve used Property Angels for almost ten years now and can genuinely say they provide a worthy 5 star service. As some of you who are already landlords may know BTL’s can be very trying at times, this is where Angelina and her team provide peace of mind in dealing with any problems which arise allowing me as the landlord to continue with my own busy life. I would definitely recommend Property Angels as a letting agent and would like to take this opportunity to thank Angelina and her highly skilled team for their outstanding work over the past decade. Thanks again folks.
Simon · 10 June 2020
★★★★★ 1/5
GoogleSTEER CLEAR!!!..
Constantly ignore you when you have any issues in the property but harass the life out you for rent when it's not even due!, threaten to enter the property while your out even tho it's against the law!!!.. when you've finally had enough good luck trying to get back your deposit!!.. 2yrs and still ignored!!!
Oh and they also tell you the property is going on the market to sell but re let the wk later lol.. only know this as it was a friend and what do you know their getting the same problems!!!
2021 and still no deposit back!!!
Michelle · 10 June 2022
Agent replied · 11 June 2024
Hi Michelle, could you please help us and advise the property you rented? We have no record of a tenancy in your name.
★★★★★ 5/5
GoogleFirst class service with no complaints
Paul is very professional and thorough when
Handling your property
Would def recommend
Jim · 15 March 2025
★★★★★ 5/5
GoogleEasily contactable and on hand for assistance when selling my property - which sold quickly. Would definitely recommend.
Daniel · 26 June 2025
Agent replied · 12 November 2025
We really appreciate your comments Daniel and also being appointed by you, we wish you health and happiness in your new home.
★★★★★ 5/5
Googlei rent a studio flat from property angels the electricity went off in the flat people came out to fix it no joy so property angels booked me into a hotel for 2 days then we found out it would take up to 6 days to fix the problem. so property angels extended my stay until the problem was fixed. Angelina and hazel were in contact with me through out the job. Angelina and hazel are absolutely great people to deal with they are brilliant at there job I can't speak highly enough of them nothing was a problem for them anything you asked or needed they would deal with it straight away. so if you are looking to sell or rent I highly recommend you go with property angels.
Peter · 11 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.