Pacitti Jones Glasgow West End reviews

★★★★★ 5/5

Google

I couldn’t be happier with the service I received from Pacitti Jones throughout the sale of our house and purchase of our new home. From start to finish, the team were incredibly professional, knowledgeable and supportive. They made what could have been a very stressful process feel straightforward and well managed, keeping me informed at every stage and always being available to answer any questions. Their handling of both the estate agency and solicitors’ side of the transaction was seamless, and I felt completely confident that everything was being dealt with efficiently and with my best interests in mind. Their communication, attention to detail and commitment were outstanding. A huge thank you to the whole Pacitti Jones team especially Susan for helping make my move such a positive experience. I would have no hesitation whatsoever in recommending them to anyone looking to sell or purchase a property. Excellent service from start to finish!

Alison · 11 September 2026

★★★★★ 5/5

Google

Graham Paisley and Alison Gourley were both fantastic at PJ Glasgow. Right from the beginning, communication was clear, professional and they were efficient throughout. I had a few questions during the journey of my sale which was responded to in a timely manner. There was also some anxiety towards the end of the process but Alison specifically at this point was incredible at reassuring us and being clear of what to expect. They are both a real credit to the company and because of them we will use the service again if needed. Thank you again for helping us purchase in Bishopbriggs. C & S Pollock

Chris · 11 September 2026

★★★★★ 5/5

Google

We had a really positive experience with Pacitti Jones, who helped us put in an offer on our new home and handled all the conveyancing for both the purchase of our new home and the sale of our flat. Claire and Nikki were fantastic throughout. They were proactive in communicating, chasing things up with other solicitors in the chain, and keeping us reassured along the way. Buying and selling obviously comes with a lot of stress, but it made a massive difference to us knowing that they were firmly on our side, completely on top of everything, and working hard to make sure things moved forward. We’re also very grateful to Sharon, Sarah-Jane and Katie for all their help, and a special mention to Craig Jamieson whose advice early on was spot on and we are very very thankful for. Overall we felt well looked after from start to finish, and thanks to the team’s hard work everything got over the line in time. We would happily recommend them :)

Mr · 11 July 2026

★★★★★ 5/5

Google

I didn’t realise that Pacitti Jones had such a fantastic legal department to support the sale of our flat & house purchase. Everything went smoothly from start to finish thanks to Alison & Graham who were there every step of the way. It was lovely to meet them both at their office in the west end as we moved towards completing both contracts. We moved into our new home on 12 June and will always appreciate the wonderful support that we received from Alison & Graham.

Daniel · 11 July 2026

★★★★★ 5/5

Google

"I had an excellent experience with Susan McGowan, Sarah-Jane Paterson, and the New Business Team at Pacitti Jones. As we were relocating from overseas, we had a lot of concerns and many questions throughout the process. Susan and Sarah-Jane were incredibly professional, patient, and highly responsive, which gave us great peace of mind during our move. We are absolutely delighted with the service and highly recommend them to anyone looking for expert legal support in Scotland!"

ANDY · 11 July 2026

★★★★★ 5/5

Google

I have moved several times in the past few years and whether buying or selling I have always used Lorraine Law at the Lenzie branch of Pacitti Jones. I have recently sold and purchased another property which was managed by Susan Robson at West End Branch. Susan is an excellent person to deal with, extremely knowledgeable, great at giving advice, and always keeps you informed of any developments. I would strongly recommend her (and Pacitti Jones) for any legal transactions with regards to buying/selling your property.

Isobel · 11 June 2026

★★★★★ 5/5

Google

Company (previously Bell Russell) was recommended by a friend and really glad I made contact. Guardianship process was dealt with professionally and I was kept up to date with the progress along the way. The team are very knowledgeable and the admin support is first class ! Massive thank you to Collette and Christine who worked super hard as a team to meet the deadlines. !

Michelle · 11 August 2026

★★★★★ 5/5

Google

Pacitti Jones carried out my conveyancing for a flat I purchased in Burnside. I initially dealt with Lorraine, at the offer stage, followed by Robert,Karen and Fiona who then picked up the baton. They all done their utmost, to keep a difficult sale on track, in a very proactive manner, all the way to completion. I am happy with the outcome and wouldn’t hesitate to use them again.

Liam · 11 May 2026

★★★★★ 5/5

Google

when moving away from Glasgow Pacitti Jones managed the letting of my house for me and were great. Jennifer and the team were on hand to make my life so much easier, always available for questions and really on the ball with everything protecting me as a first time landlord. Would definatley recomend.

Al · 11 August 2026

★★★★★ 5/5

Google

Thank you to Claire,Nikki and all the team at Pacitti-Jones West end. They helped guide and support me through the sale and purchase of my home's,old and new. I have used PJ since my first purchase in 1987. First class service from a firm with a first class reputation.

Karen · 11 August 2026

★★★★★ 5/5

Google

Pacitti Jones came recommended by my son, and it couldn’t have been better. From the beginning of the process to the end the staff were helpful, knowledgeable, and understanding. The process in Scotland is different to anywhere I’ve purchased before, and some of the nomenclature was unfamiliar to say the least, but I was guided through each step by the Pacitti team members dealing with my purchase. I recommend them highly.

Ian · 8 October 2026

★★★★★ 5/5

Google

Cannot recommend Pacitti Jones highly enough, especially Nicola Donnelly who handled my late fathers estate who passed away without leaving a will. Nicola dealt with everything professionally and sensitively and kept us informed every step of the way. The family are extremely grateful for all the work and the manner in which it was carried out.

Joe · 11 May 2026

★★★★★ 5/5

Google

Brilliant service from Pacitti Jones in the West End, who helped me through my first purchase. Special thanks to Alison and Graham, who were professional, knowledgeable, and communicative throughout - Would certainly recommend and use them again!

F · 11 September 2026

★★★★★ 5/5

Google

My wife and I worked with Susan Robson to purchase our first home. From start to finish, she was professional, responsive, and made sure we were well informed every step of the way. We can’t recommend Pacitti Jones, and Susan specifically, enough.

Connor · 11 July 2026

★★★★★ 5/5

Google

Thanks so much to everyone at Pacitti Jones for helping me purchase my first flat! Graham and Alison were incredibly helpful and took great care of me throughout the whole process. Thank you.

Lena · 11 August 2026

★★★★★ 5/5

Google

I dealt with Pacitti Jones very recently and wouldn’t hesitate in recommending them.Both Claire and Nikki were most helpful and kept me well informed throughout.Nothing seemed any bother if I had to contact either of them.I thought it was first class and everything went very smoothly.

Julie · 11 May 2026

★★★★★ 5/5

Google

We used Pacitti Jones Glasgow west end last year when buying our first home they were absolutely outstanding and we could not recommend them enough they explained everything in detail and helped us every step of the way and were basically on hand 24/7 to answer any questions we had they also helped with the insurance 10 out of 10 from start to finish you will not find a better company .

Angela · 27 September 2026

★★★★★ 5/5

Google

Recently sold my flat with Pacitti Jones and I would highly recommend Catherine Deighan, she was professional, friendly and very helpful throughout the whole process.

Grant · 11 September 2026

★★★★★ 5/5

Google

I cannot begin to thank Pacitti Jones ( West End Branch ) for the Truly Wonderful, Professional, Friendly and Understanding manner in which they dealt with my Last Will and Testament. They completely removed all Anxiety and worry I had in arranging the aforementioned Will.I wish to say a Heartfelt Thank you to Karen Sinclair who managed all my requests for the Will with such Care and understanding. I would also like to thank Holly and Sharon who dealt with my initial telephone request for assistance in said Matter..

John · 31 March 2026

★★★★★ 5/5

Google

It has been a couple times that I have worked with Alison and her team already and they really are the best solicitor ever! Alison and Graham were super professional, reliable, transparent and always available to answer our questions and explain. I definitely recommend Alison to all my friends and family!

YeonJin · 9 October 2026

★★★★★ 5/5

Google

We had the pleasure of dealing with Susan Robson as our solicitor for the sale and purchase of our property. Susan was a joy to work with at every stage and kept us well informed throughout. We would definitely recommend and use their services in the future. We also great support from Craig Paterson as our financial advisor for the mortgage, and Megan Cunningham who helped with the organisation of the viewings. Everyone we dealt with was professional, friendly, and they made the whole process go smoothly. Thank you to everyone in the team!

Emma · 14 March 2026

★★★★★ 5/5

Google

We recently used Pacitti Jones (Claire, Nikki & the team) to represent us throughout the process of selling and buying houses. They were great throughout and kept in regular communication with us. We can't fault the service we received and would definitely use them again in the future. They were always professional, friendly and willing to answer any questions we had. Thanks, Neil

Human1988 · 11 September 2026

★★★★★ 5/5

Google

Dougal was incredibly helpful throughout the mortgage process. He communicated promptly and effectively, and my husband and I were kept informed every step of the way. Highly recommend.

August · 11 June 2026

★★★★★ 5/5

Google

The new Business department at Pacitti Jones have been extremely helpful, right from the start of us looking for a property to getting our conveyancing underway. Sharon guided us through each step of the purchasing process and made sure that everything was in order up to and beyond our offer being accepted. This took a lot of stress away from us. I cannot recommend the team at Pacitti Jones highly enough for their knowledge and professionalism. Superb job and thank you!

Phillip · 11 May 2026