Trusted Agent profile · Glasgow

Infiniti Properties Glasgow reviews

3.9

★★★★★ Good

302 reviews across 2 platforms

2G Ingram House, 227 Ingram Street, Glasgow, G1 1DA

Infiniti Properties's office in Glasgow, at 2G Ingram House, is rated 3.9 out of 5 across 302 reviews on two platforms, including 237 Google reviews rated 3.8.

Google logo

3.8 / 5

237

Reviews on Google

This office

Trustpilot logo

65

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Glasgow office, from every platform, shown as written. First names only.

1/5

Google

Rating only, no written review.

Danielle · 21 June 2018

Agent replied · 19 June 2024

Here are the facts:- ingoing inventory states level 5 cleanliness, outgoing inventory states level 4 cleanliness. Both inventories carried out by independent firm. Tenant calls and swears down the phone because she doesn't agree, she then comes to the office and demands her deposit back, we explain that the deposit is held by a government backed scheme and that there is a process to follow, she says she is too busy being a manager to have to go through the process. She then agrees with the minor deduction for cleaning. Furthermore, we went over and above by asking our cleaner to remove curtains she left behind and drop them off at no cost to her. Lastly, our Solicitors have been instructed to contact this person to remove the false and defamatory comments

1/5

Google

Rating only, no written review.

Paul · 21 June 2018

Agent replied · 19 June 2024

Can't respond without any details!

4/5

Google

Rating only, no written review.

Aamir · 21 June 2018

Agent replied · 19 June 2024

Thanks Aamir

1/5

Google

Rating only, no written review.

Seán · 21 June 2018

Agent replied · 19 June 2024

Not one of our clients

1/5

Google

Rating only, no written review.

Ryan · 21 June 2017

Agent replied · 19 June 2024

Dear Ryan, I am sorry to hear of your disappointment, if you want to respond or contact me directly at scott.hume@letsmart.com I will do my best to resolve your issues. Thanks, Scott

1/5

Google

Rating only, no written review.

Sandra · 21 June 2017

Agent replied · 19 June 2024

NOT ONE OF OUR CLIENTS

1/5

Google

Rating only, no written review.

Peter · 21 June 2016

Agent replied · 19 June 2024

Hi Peter, I'm not sure if you are one of our clients and if so, why you've left a 1 star review but if you care to elaborate I'll try and assist.

1/5

Google

Rating only, no written review.

Cherie · 21 June 2016

Agent replied · 19 June 2024

Not one of our clients

1/5

Google

Rating only, no written review.

James · 21 June 2016

Agent replied · 19 June 2024

Hi James, without any comments I can't respond which makes me think you are not one of our clients.

3/5

Google

Rating only, no written review.

Kyrie · 21 June 2016

Agent replied · 19 June 2024

Thanks Kyrie, what could we have done to make it 5 stars?

5/5

Google

Rating only, no written review.

Stuart · 21 June 2016

Agent replied · 19 June 2024

Thanks Stuart

5/5

Google

Rating only, no written review.

Cheryl · 21 June 2016

Agent replied · 19 June 2024

Thanks Cheryl

5/5

Google

Rating only, no written review.

Kelly · 21 June 2016

Agent replied · 19 June 2024

Thanks Kelly

5/5

Google

Rating only, no written review.

Ellen · 21 June 2016

Agent replied · 19 June 2024

Thanks Elle

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Infiniti Properties's Google reviews
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