DM Hall Glasgow reviews

★★★★★ 1/5

Trustpilot

DM Hall, get back to you when they feel like it! Look elsewhere.

Do you ever wish that you'd never taken someone on to do a job? That's how I feel about DM Hall. I asked the surveyor, a Director of the East Coast division of DMHall, to do a survey on the condition of a commercial property, but he also took it upon himself to do a valuation, which I didn't ask for. His secretary even sent me an invoice for a valuation survey, which I queried and told her that I wanted a survey of the property and not a valuation. I was told that it didn't matter. My surveyor was the worst at starting the job, communicating, and even giving me the report a week after finishing the visit! I'm trying to buy a business here and needed that report yesterday. However, here we are after two days of waiting for a callback and the report and I got nothing! I was then given the ultimatum of paying for it or losing it, no negotiation. I chose losing it, after all, he had given me the guts of the survey verbally beforehand and that's all I really needed from a conditional survey. I will be reporting him and this company to the RICS(Royal Institute of Chartered Surveyors), for their appalling behaviour.1/08/2023 AdditionalWhat do you know, they've hacked my email account and deleted my emails to and fro between their representative. Not all, jut 95% of them, the incriminating ones. I've asked Yahoo Customer services to retore them but it might not be possible. Lucky I kept some copies!

Stephen · 1 August 2023

★★★★★ 5/5

Trustpilot

Surveyor was exceptional

Surveyor was exceptional. Very friendly, chatty, understanding, informative and professional. Can’t fault service.

Danielle · 29 August 2024

★★★★★ 5/5

Trustpilot

Home Report & Valuation

We asked DM Hall to value & prepare a Home Report on my late mother-in-laws house. Kirsten was very helpful, thorough & informative. Would reccomend their services to others.

Douglas · 12 October 2023

★★★★★ 4/5

Trustpilot

selling house

Guy was really nice We felt it was a little undervalued but overall a fair report Very quickly written up.

Linda · 18 April 2024

★★★★★ 5/5

Trustpilot

Great service

Very friendly , kept me at ease by explaining all that was happening.

Consumer · 9 October 2026

★★★★★ 5/5

Trustpilot

Good experience

Lovely quick, smooth process. Was very anxious about selling up and everything that entails such as getting home report etc etc. David made me feel really good and at ease. Excellent service provided.

Natalie · 15 June 2023

★★★★★ 5/5

Trustpilot

Great service

Great service. Steven was quick and thorough in completing the Home Report, and attended on time at the house. The customer service on the phone was great too when I had a query relating to payment.

Graeme · 14 March 2023

★★★★★ 5/5

Trustpilot

Very thorough…

Kirsteen and Edina were very thorough and a pleasure to meet

Anne · 19 September 2024

★★★★★ 5/5

Trustpilot

Home report

Paul was very helpful and thorough. Communication was excellent and the service was extremely prompt

Daniel · 11 July 2024

★★★★★ 5/5

Trustpilot

Surveyor was thorough and efficient

Surveyor was thorough and efficient. Had a pleasant friendly demeanour at the same time remaining professional at all times.

Mr · 29 April 2024

★★★★★ 4/5

Trustpilot

Overall good service

Overall service provided was good, the Surveyor was puntual and professional. However call receiving or call returning was delayed, maybe for the reason they were too busy or other unknown reasons.

Amiraziz · 23 July 2023

★★★★★ 5/5

Trustpilot

Brilliant service

Brilliant service! Everything was done much quicker than expected and in a friendly and professional manner.

Tess · 13 June 2024

★★★★★ 5/5

Trustpilot

Very easy pleasant experience

Very easy pleasant experience. Surveyor was very chatty and informative about what he was looking at.. interesting. Quick and painless. Highly recommend DM Hall based on recent experience.

Rose · 3 October 2023

★★★★★ 5/5

Trustpilot

Excellent friendly service

Could not fault them in any way, everything went smoothly. The surveyor was polite and knowledgeable. Answered all my queries. Appointment was on time and the home report was published as stated. There was no delays. Would highly recommend.

M · 20 October 2022

★★★★★ 5/5

Trustpilot

EPC Report

I used Andrew from D M Hall for a EPC report for our holiday cottage, he arrived on time & was very pleasant & professional. Thank you Andrew :)

Amanda · 31 August 2023

★★★★★ 5/5

Trustpilot

Very positive experience

I received a very quick response to my enquiry. Appointment made for next day and report provided early next day.Hazel was very helpful and prompt with responses.An all round positive experience.Thank you.

Louise · 9 June 2023

★★★★★ 5/5

Trustpilot

DM Hall - recommended for Home Reports

DM Hall in Livingston were great to work with, from Sandra who let me know how to go about booking a Home Report to Sean who actually carried out the Home Report - and was happy to answer my numerous questions....

Norma · 28 July 2022

★★★★★ 5/5

Trustpilot

Visit from Jonathan Hunter DH Hall We were delighted at the visit

We were delighted at the visit. Jonathan Hunter was very professional. He was efficient and was able to answer any points or questions we had. Excellent visit - well done to Jonathan.

Alison · 8 June 2023

★★★★★ 5/5

Trustpilot

Fantastic service

DM Hall surveyer Eric Mcneil came out to carry out a Home Report. Eric was very polite and professional. Excellent service and would happily use and recommend DM Hall.

John · 24 August 2023

★★★★★ 1/5

Trustpilot

Company doesn't value "rural"

The valuer never asked us any questions about the local amenities and got his information from something called Streetcheck.co.uk which does not appear to record anything for rural northwest Scotland - they might as well write "here be dragons" for all the use they were. We could have said there are two outlets for groceries in the village and a GP surgery 10 miles away. The air ambulance can get us to the nearest hospital within 30mins..

Customer · 21 August 2023

★★★★★ 5/5

Trustpilot

Very professional

Very professional. Appointment booked and survey conducted a few days later. Payment made on line. Results received a few days later as promised.

ANNE · 11 January 2024

★★★★★ 5/5

Trustpilot

Great experience again with DM Hall

Great experience again with DM Hall. Quick, reliable and as always professional. Jonathan was great throughout inspection, and a great home report!

Claire · 25 January 2024

★★★★★ 5/5

Trustpilot

Friendly helpful service

Surveyor was friendly, helpful and happy to answer our questions.

Susan · 5 September 2024

★★★★★ 5/5

Trustpilot

Very professional service

Very professional service , courteous and pleasant. Arrived when they said they would. No hassle at all. Report was fair and accurate. We needed a refresh on home report which we felt was expensive for the work/ time needed though

D · 28 July 2022