Trusted Agent profile · Glasgow
★★★★★
1,686 reviews across 2 platforms
303 Byres Road, Glasgow, G12 8UQ
DJ Alexander's office in Glasgow, at 303 Byres Road, is rated 4.2 out of 5 across 1,686 reviews on two platforms, including 259 Google reviews rated 3.0.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
1/5
GoogleReview based on experience as a prospective tenant. Response to owner: - The review is over a year old (Aug/Nov 2018), it has just recently been edited. - I had communicated with you prior to writing the review, and advised of the issues experienced.
5/5
TrustpilotWe are early in the process but I have…
We are early in the process but I have been very impressed so far with the prompt and helpful service from Angus Fisher. The phone was answered immediately and his email responses have been very timeous and appreciated
5/5
TrustpilotViewing enquiries
I have spoken to Georgia and she was such a gem. Very sweet personality and she was super patient. She gave me time and she understood my problems. She has great potentials.
5/5
GoogleIt was a good experience with Diane for check-in
1/5
GoogleA sneaky, snakey company that will do all it can to make sure you don't get your deposit back! Poor customer service, was left without acceptable heat levels from the radiator due to a boiler issue that took 6 months to repair
5/5
TrustpilotExcellent and speedy service despite…
Excellent and speedy service despite the very serious national crisis.
Hi Simon, thank you for the great review!
5/5
TrustpilotColin had been incredibly friendly
Colin had been incredibly friendly, helpful and informative! Excellent service.
Hi Christopher, thank you for the great review!
1/5
TrustpilotExcellent customer service
Excellent customer service. Very pleasant bad informative on the phone.
Hi Cat, thank you for the great review!
5/5
Trustpilotimran iqbal was a big help when i had…
imran iqbal was a big help when i had issues with the shower.
5/5
TrustpilotTalk to Harry - great support and advice!
Going through the challenging process of finding a new home to rent in Edinburgh. Found Harry Gibson to be super supportive and informative today. Keep up the 5 STAR treatment....
5/5
TrustpilotGood properties and very quick process
Good properties and very quick process. Sandie and Francis both are very helping and very good at their jobs.👍Thank you for sorting out quickly xx
4/5
GoogleIn response to Anooshe Mussarat's comments I would wish to state that I believe that perhaps this review was unfair or not fully reflective of the telephone call. However im more than happy to help if you wish to contact myself direct to discuss matters further.
5/5
GoogleDJ Alexander are managing our rented flat on behalf of our landlord. Whatever issues we've had with the flat - from replacing appliances to major repairs - they have been very prompt and efficient in sorting them out. We have been very impressed with their service.
1/5
TrustpilotAwful service non existent…
Awful service non existent communication and feedback
Hi Craig,It is of great concern that you are disappointed with your experience with D.J. Alexander and we are keen to ensure that these concerns are addressed and resolved.Please contact me at AshleySmith@djalexander.co.uk and include the address of the property, so we can look into this matter for you.
5/5
TrustpilotGeorgia is the bees knees
Whenever I call D.J Alexander I’m always lucky enough to get Georgia on the end of the phone. She is incredibly helpful and very easy to speak to. 10/10
5/5
TrustpilotExcellent Service
I am very impressed with the overall service from DJ Alexander and would highly recommend to others. Laura Mctaggart and the rest of the staff were very friendly and efficient, I can't complain.
5/5
TrustpilotKirkinner Apartment
From the Application stage to viewing and payments. It was so smooth and professional. Laura and John are very good at communication.
5/5
TrustpilotA Good Experience
The people with whom I interacted - Alistair Scott, Rachael Bulloch and Dimitris Anagnostou - were professional and genuinely concerned to be helpful. They made the process of renting a flat as pleasant as possible.
5/5
GoogleI have lived in my flat for 19 years, and I have rented from in Glasgow. There are some terrible estate agents in Glasgow, but this estate agent is the best.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotGreat first impression
This my first time renting a property from DJ Alexander and I am very pleased to work with them. Laura helped me a lot and her immediate response was really valuable and well appreciated.
4/5
TrustpilotFriendly and helpful for organising…
Friendly and helpful for organising flat viewings
Hi, thank you for the great review!
5/5
GoogleBy now I'm very happy with D.J. Alexander and the property they provided to me. All the people I interacted with are nice and helpfulness. I appreciate how easy it was to apply and get a response in short period of time.
5/5
TrustpilotFirst stop for renting in Edinburgh
First stop for renting in Edinburgh! Staff were very helpful from start to finish and went above and beyond to get us in and settled as soon as the property was available.
1/5
GoogleAs a landlord I do not recommand this agency, the maintenance team is really weak, too many change, lack of traceability, many things that used to work and suddendly when the new tenants arrive do not work, stuff missing etc...
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
