Trusted Agent profile · Glasgow

Allen & Harris Bishopbriggs, Glasgow reviews

3.8

★★★★★ Good

462 reviews across 2 platforms

108A Kirkintilloch Road, Glasgow, G64 2AB, G64 2AB

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Allen & Harris's office in Glasgow, at 108A Kirkintilloch Road, is rated 3.8 out of 5 across 462 reviews on two platforms, including 240 Google reviews rated 4.9.

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4.9 / 5

240

Reviews on Google

This office

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222

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Glasgow office, from every platform, shown as written. First names only.

1/5

Google

Had a more of positive experience on the phone with a different member of the team who encouraged me to use the free mortgage advisor to help with the house search, booked a morning appointment with the same advisor. The day before the appointment, I was called by a different member of staff asking if I have all my documents prepared, I was confused because I wasn’t asked to prepare any and he said I needed to have bank statements, proof of income etc etc. I already use a different service for that side of things, which I informed him about to which he said it doesn’t matter and I needed to bring it. Lack of communication and disappointing interaction, it’s sad how one member of staff can impact the direction of customer service for the whole branch.

Tabitha · 10 October 2025

Agent replied · 10 November 2025

Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.

5/5

Google

Hey, thanks to AK and the team for all their hard work and expertise. They helped me find the perfect home, and I'm so happy with it. If you're looking to buy a house, I highly recommend Allenandharris. They really went above and beyond to make sure everything went smoothly, especially since it was my first time buying a house.

Rien · 16 October 2024

Agent replied · 23 October 2024

Thank you Rien for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Excellent service. Cannot recommend enough. I dealt with David primarily and Abbie and they were absolutely wonderful at making me feel less stressed by keeping on top of the whole sale and keeping me up to date at every step of the process. The emails and text messages for viewing bookings were really appreciated and David taking charge of the viewings themselves helped out a lot as well.

Jo_987 · 26 May 2024

Agent replied · 23 October 2024

Jo_987 thank you for your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I am a first time home buyer and went to Allan & Harris for advice. There I spoke with Apurve Kaushik (AK) who could not have been more helpful. He helped me secure my new home and made the process very smooth and stress free. Even now he is still helping me with things. I honestly couldn’t recommend Allan and Harris and AK in particular highly enough!!

Stuart · 26 May 2024

Agent replied · 23 October 2024

Stuart Ross thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service from start to finish! Our estate agent was knowledgeable, honest, and really took the time to understand what we were looking for. AK, our mortgage advisor, was equally fantastic! Very professional, patient, and made the mortgage process clear and straightforward. Together, they helped us secure the right property with confidence. We’re so grateful for their support and would happily recommend them to anyone looking to buy a home.

Ilaria · 10 December 2025

Agent replied · 22 November 2025

Thank you for your glowing review! We are delighted to hear that you had an exceptional experience with our estate agent and mortgage advisor. It brings us great satisfaction to know that we were able to help you find the perfect property with clarity and confidence. Thank you for trusting us with such an important decision. We are grateful for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

As a first-time buyer, I was anxious about the whole mortgage process, but AK truly went above and beyond to make everything clear and manageable. He took the time to explain each step in simple terms, checked in regularly, and always made me feel supported. His patience and commitment made a huge difference. I would happily recommend him to anyone looking for a knowledgable and genuinely caring mortgage advisor.

Sarah · 11 December 2025

Agent replied · 10 January 2026

"Thank you for your kind words and for choosing us as your mortgage advisor! We are dedicated to providing excellent service and are thrilled that you had a positive experience. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Poor, poor service

I recently asked for a Home Report to be e mailed, someone st their office decided to phone to arrange a viewing, they couldn’t get through because they dialed the wrong number. I explained I wanted to see the Home Report before arranging a viewing and adked, for the second time, van I have the Home Report, again this didn’t arrive, I gave it another go and still nothing happened. I feel sorry for the sellers😢

Marie · 6 June 2026

5/5

Google

Thank you AK for your professional help and care during the purchase of my house! I'm a first time buyer and was nervous about everything needed for a mortgage and AK took all the stress away. As soon as my offer was accepted he arranged a call for the very next morning to make sure nothing delayed my purchase. He even checked in on me on the day I received my keys to make sure everything went smoothly. Very kind, thank you AK!

Tamara · 16 July 2025

Agent replied · 25 July 2025

We are thrilled to have provided you with a smooth and stress-free experience during your first home purchase! It was our pleasure to take care of all the details and ensure a timely closing. Thank you for trusting us with such an important milestone in your life. Welcome home! #HappyCustomer #ProfessionalService Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

We had a wonderful experience working with AK and his team. They were extremely supportive and helped us navigate purchasing a property as first-time buyers.

Nicole · 6 October 2026

Agent replied · 10 October 2026

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with AK and the team. Helping first-time buyers is our passion, and we're glad we could support you in your journey. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently bought our first home through Allen & Harris and had such a positive experience, especially with AK being there to walk us every step of the way! He was very thorough with explaining every bit of the process, highly communicative any time we had a question and responsive regardless of what time it was, and ultimately he really worked hard to ensure we were getting a house we deserved! Thank you so much to the Allen and Harris team and especially to AK!

Jamie · 10 July 2025

Agent replied · 8 September 2025

Thank you for taking the time to leave us this great 5* review Jamie. Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Trustpilot

Read the Contract!

I employed this company to sell a house. After 6 months and no sensible offers, I terminated their contract. A few months later, I sold the house through another agent, who were brilliant. However it turned out that the eventual buyers had seen the house originally several months before through Allen and Harris. The next thing I knew was their high powered solicitors demanding full payment of their selling fees, which according to their contract I have to pay indefinitely after they have sown anyone the house. This is criminal and they should be ashamed of themselves putting a clause like that in a legal contract. So beware, read all the small print. Don't use Allen and Harris as they are absolutely useless.

Ken · 23 April 2026

5/5

Trustpilot

Great helpful team

Great helpful team! They did a really great job and provided the best service for me and my mother. We had a thousand questions, and found a thousand and one answers. Special thanks to Matthew Wyeth and Tyler Corr for making our searching experience so comfortable and resultive!

Nikita · 20 November 2025

1/5

Trustpilot

Really poor experience with Allan &…

Really poor experience with Allan & Harris Roath. I had a house valuation booked, and because I’m away on business, a family member took half a day off work to attend. Just a few hours before the appointment, they cancelled by email with no phone call, no proper explanation, and no attempt to rearrange. Cancelling last minute is bad enough, but not even having the decency to call or acknowledge the inconvenience caused is unacceptable. It shows a complete lack of professionalism and zero respect for people’s time.

Guest · 1 April 2026

5/5

Google

Mrs Apurve Kaushik led us trough the whole mortgage application process and making an offer very quickly and efficiently, with lots of help and advices. Je provides the highest quality professional service. Thank you so much AK.

Marlena · 10 June 2026

Agent replied · 10 October 2026

Thank you for your kind words! We are thrilled to hear that Mrs. Kaushik provided exceptional service during the mortgage application process. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

As a first time buyer, I felt clueless and anxious about buying my first home but AK made the whole process as easy as possible. He explained everything in detail and left me reassured every step of the way. Quick, efficient and very knowledgeable. I would recommend AK to everyone. He’s a top man.

Ryan · 9 January 2026

Agent replied · 10 January 2026

Thank you so much for your kind review! As a real estate professional, it brings me great joy to help first time home buyers like yourself navigate the sometimes overwhelming process of purchasing a home. I'm glad I was able to make it a stress-free and informative experience for you. Thank you for your trust and for recommending me to others! Kind regards, Lucy, Customer Relations.

2/5

Trustpilot

Allen and Harris

Allen and Harris, WhitchurchJust put my parents house on the market with Allen and Harris and not impressed with communication at all. An Open House was arranged but on the day of the Open house no communication with either myself or my brother)who lives in the house) so I was a bit concerned. I rang the office and was told one of their colleagues should have got in touch with me to say it had been pushed back two weeks. I had not received a phone call or message of any kind. I was then told it was rearranged for two weeks later, again no communication and nothing materialised.Early days but already thinking of finding someone else to sell the house.

Jacqueline · 27 August 2024

5/5

Google

AK was fantastic throughout my whole house purchase. He was always available to give advice on home reports, helped me secure extra borrowing, and made the mortgage process smooth and stress-free. His communication was excellent and he was so easy to reach whenever I had questions. I’d highly recommend AK to anyone looking for support with buying a home or arranging a mortgage.

Julie · 10 October 2025

Agent replied · 10 November 2025

Thank you for your kind words, ! It was a pleasure working with you and I'm thrilled that I could make your home buying experience stress-free. Your satisfaction is my top priority and I'm always here to provide guidance and support. Thank you for recommending me to others, it means a lot to me. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Ak is incredibly professional, patient, and passionate about his work. He made the mortgage process seamless and completed everything on time. His services are top-notch, and I would recommend him to everyone I know!

Delphine · 10 June 2026

Agent replied · 10 October 2026

Thank you so much for your amazing review! We are so happy to hear that your experience with Ak was professional, seamless, and top-notch. We take pride in providing excellent service to all our clients and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Big thanks to the whole Allen and Harris Bishopbriggs team, especially to Mr Apurve Kaushik who was so much professional, helpful and friendly. Excellent, professional and efficient service.

Przemek · 10 July 2026

Agent replied · 10 October 2026

Thank you, Przemek, for your wonderful review! We're thrilled to hear that you found our service to be excellent, professional, and efficient, especially from Apurve. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Allen & Harris (Bishopbriggs) - we again used this branch for our house move and arranging our mortgage. Lynn and the team were fantastic - great service with excellent communication, keeping us up to date with everything that was happening and ensuring what is a stressful time goes that little bit smoother. Apurve was excellent in going through the different options available re mortgage as well life insurance, ensuring we got the best possible deal to meet our needs. Couldn't recommend highly enough.PositiveProfessionalism

Mark · 24 October 2021

Agent replied · 23 October 2024

Hi there, thank you so much for the 5* review and recommendation of the Bishopbriggs branch! It's great to hear that Lynn and the rest of the team have been helpful, friendly & efficient! We wish you all the best for the rest of your sale. If you ever need anything more from us, just get in touch!

1/5

Trustpilot

60% 1-star reviews at the time of…

60% 1-star reviews at the time of writing, this should be the only red flag you need. Firstly, they mis-sold the tenancy, and assured certain facts that were conditional on my signing were true, that turned out not to be true. There is no way I would have signed the tenancy if they had not been misleading. When confronted, they made demands from me which were unreasonable, including ‘not to open the window’ of which there is only one in the apartment. Corey is especially corrupt, and the biggest scammer, stay clear as he will gaslight anyone and back track/say whatever he feels like to cover himself. Stay clear. Remember, 60% 1-star reviews. That is the majority of all reviews. Please don’t waste your time.

Anonymous · 6 July 2024

5/5

Google

Fantastic estate agent, so friendly, professional, and genuinely helpful! The team went above and beyond to help us find the right property. AK is an absolute mortgage wizard, everything was explained clearly, and the whole process was made so easy and stress-free. I couldn’t have asked for a better experience. Highly recommend!

Pam · 10 December 2025

Agent replied · 22 November 2025

Thank you for the wonderful review! We are thrilled to hear that you had a positive experience with our team and that AK was able to make the mortgage process stress-free for you. We pride ourselves on providing friendly and professional service, and we are so glad that we could help you find the right property. Thank you for recommending us, it means a lot to us! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Excellent Service from Yupy, Roath Branch

I’m incredibly pleased with the service I received from Yupy Sarwar at Allen & Harris Estate Agents for our recent home purchase. The home buying process can be daunting, but Yupy was fantastic every step of the way.From finding potential properties to helping me negotiate an ideal contract, Yupy was always available and communicated how each part of the whole process would move forward. He also understood the housing market in our search area, which allowed us to get an incredible deal that exceeded our expectations.Yupy answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary, going the extra mile and assisting me with obtaining numerous specialist reports on the condition of the property and ensuring that when access was required for these inspections to take place the property was accessible, even at short notice.His knowledge and experience, combined with his patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend him to anyone.

Al · 2 July 2024

1/5

Google

Not very helpful. Viewing times are office hours. No consideration taking into account for those who can't manage these hour's. Latest time 1715hrs! Replied to owner on 27th March 1315hrs via email. Still awaiting reply on 2nd April 2300HRs.

Alan · 3 April 2026

Agent replied · 17 April 2026

Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

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