5/5
GoogleLots of contact and feedback. Great service!
Trusted Agent profile · Glasgow City
Clyde Property, West End Glasgow City reviews
★★★★★
423 reviews across 2 platforms
145 Byres Road, Glasgow, G12 8TT, Glasgow City, G12 8TT
Clyde Property, West End's office in Glasgow City, at 145 Byres Road, is rated 4.1 out of 5 across 423 reviews on two platforms, including 198 Google reviews rated 4.3.
Reviews
Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.
Google5/5
GoogleFantastic experience with Clyde Property from beginning to end of our flat hunt. Heather, Judy and all the team were nothing but professional, efficient and personable - I would definitely recommend!
5/5
GoogleBrilliant Company and Friendly Staff
5/5
TrustpilotSimply the best
Rating only, no written review.
5/5
GoogleIncredible - My apartment needed so much work doing to it to get it up to rental standard. Clyde organised everything. They were a pleasure to work with and I would highly recommend them!
5/5
GoogleExcellent service by Clyde team (Lewis, Melissa & Kirsten). Property sold in 5 days.
1/5
TrustpilotDon't get back to you
Don't get back to you. Very bad communication
5/5
GoogleI wouldn't hesitate to recommend Clyde Property. Our flat was sold by them within two weeks of advertising. Their advice, expertise and sheer professionalism made this a simple process with an excellent outcome.
5/5
GoogleGreat experience with Clyde property! Really efficient service and happy with the result
4/5
GoogleVery good service. Communication was great from the start and access to their online portal meant you had access to up to date information throughout. Flat sold within 6 days!
1/5
TrustpilotAvoid this company at all costs
Avoid this company at all costs - especially the West End Sales team. Shockingly unprofessional and unhelpful.
5/5
GoogleHouse sold in 10 days. Excellent customer service and prompt communication
3/5
TrustpilotSatisfactory service, but communcation could be improved.
Satisfactory service, but communication could be improved.
5/5
TrustpilotClyde Property Ayr Branch
Any issues were dealt with in a very professional manner and we thoroughly enjoyed our 2 years we spent in our rented flat 👍
5/5
GoogleVery quick and efficient with sorting everything out after moving into new property. Jordan the property manager has been very helpful and nothing is too much for him.
5/5
GoogleSuperb service from beginning to end. Professional ,Helpful ,friendly staff who were always available for any queries.Would not hesitate to recommend to family and friends.
5/5
GoogleI must commend and applaud Clyde Properties for their professional and polished conduct. I had very smooth and pleasant experience with them. Highly recommended.
5/5
GoogleGreat experience in the industry. I found the estate agents and staff very helpful and knowledgeable.
5/5
GoogleAlways helpful, knowledgable and friendly . They are also realistic in setting achievable targets whether renting or selling. Truly professional throughout .
4/5
GoogleRating only, no written review.
1/5
TrustpilotTENANTS BEWARE!!
Agent replied · 23 December 2025
Thank you for taking the time to share your experience. We are sorry to hear that you are dissatisfied with the outcome of your tenancy and the deposit resolution process. We take all feedback seriously. All properties we manage are let in accordance with current legislation, including standards for heating, ventilation, and safety. Routine inspections are carried out to identify maintenance issues and to ensure tenants are meeting their responsibilities under the tenancy agreement. Any concerns regarding mould or ventilation are investigated when reported. With regard to deposit, all deductions are itemised, supported by photographic evidence, and submitted in line with the tenancy agreement which is signed at the start of a let. Deductions related to cleaning, damage and removal of items left behind are assessed against the property’s check-in and check-out reports. These are not “mandatory charges,” but costs incurred to return the property to its original condition. Where a deposit is disputed, the matter is referred to Safe Deposit Scotland, which is an independent adjudication service. Decisions regarding disputed amounts are made solely by them based on evidence provided by both parties. We do not control the outcome of this process, nor do we prevent tenants from submitting evidence. We encourage all tenants to take photographs at check-in and check-out, report issues promptly in writing, and seek written permission before making alterations to a property, advice that is standard across the industry. While we regret that this tenancy ended on a negative note, we remain committed to acting professionally and transparently for both tenants and landlords. Should you wish to raise any specific concerns formally, our complaints procedure remains available. We wish you the best in your future accommodation.
4/5
GoogleThe letting agent has always been very helpful when we've needed assistance. A friendly team to liaise with. :-)
3/5
GoogleSite filters are not the best
5/5
GoogleHuge thanks to all at Clyde property.With all dealings they have been courteous,knowledgeable and efficient .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Clyde Property, West End Glasgow City
How many reviews does Clyde Property, West End Glasgow City have?
Clyde Property, West End's Glasgow City office has 423 reviews across two platforms: 198 on Google, 225 on Trustpilot (across the whole business).
What is Clyde Property, West End Glasgow City's rating?
Clyde Property, West End Glasgow City is rated 4.1 out of 5 across all 423 reviews, and 4.3 out of 5 on Google from 198 reviews.
Where is Clyde Property, West End's Glasgow City office?
Clyde Property, West End Glasgow City, 145 Byres Road, Glasgow, G12 8TT, Glasgow City, G12 8TT.
