Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from Alex and the team, all the way from the valuation stage to the completion of the sale. We were impressed with the level of customer service we experienced and felt that our interests were always being looked after. Any problems encountered were dealt with swiftly and I was always pleased with the end result. We would recommend AB property to anyone seeking to sell their property.
Stephen · 25 October 2021
Agent replied · 24 October 2024
Thank you Stephen, was a pleasure dealing with the sale of your very unique property in New Gorbals. Thank you again
★★★★★ 1/5
GoogleUnfortunately had a really terrible experience.
First of all moving in, February 2023, several issues in the property, seals coming away from the bath missing glass in a door, cracks in grout missing pieces off radiators and a window that wouldn’t shut in the master bedroom all of which we were assured would be promptly dealt with, none of these issues were ever fixed and we moved out June 2024.
On top of all the existing issues that were visible on our first day in the property, after not even a month of living there black mould was rife through the house, the walls physically wet to touch especially bad in the master bedroom and the smallest of the 3 bedrooms which was going to be used for our -at the time- newborn when she was old enough. Not the standard of home you are expecting to live in when you are paying £700 a month rent and have forked out £1400 for a deposit.
The washing machine that was in the property also broke during our time there and took over a week for someone to even come out to look at it and a further 3 to have it replaced, after multiple phone calls and us being told that they were waiting on a response from the landlord, we were out a fortune in launderettes as we have 2 very young children.
Upon moving out of the property we had an inspection and were told everything was fine and we were good to hand back the keys (good riddance) the deposit was not returned to us until the end of August, bearing in mind we handed the keys back at the end of May. We requested a full repayment of our deposit, which was disputed to deduct £200 for “cleaning” which considering it was cleaner than when we moved in (it was filthy and took me a week to clean before I could put anything in it) seemed a bit unreasonable to me. On top of that, we had to replace the majority of our furniture totalling £2000 (roughly) not even including clothes and other odd bits damaged. Meaning our deposit wouldn’t even cover this not even considering the fact that we still had paid £1200 for our deposit for our next home, when I contacted them about this I was not responded to at all.
Overall an extremely negative experience and has actually really put me off looking at several properties just based on this company being the letting agent due to how badly managed things were.
*** Edit ***
This is Infact not what happened. The FULL amount of the deposit was released to us after I disputed your charges with safe deposit Scotland and no one responded to them (a usual from your staff really)
I actually know the previous tenant and they too had issues with mould and damp so this statement is a blatant lie - at no point did I expect the landlord to change anything however I did expect that repairs that were promised to be carried out to be carried out and not left and never repaired.
The washing machine repair did in fact take a shockingly long time and if you truely believe your staff are carrying out these repairs in “days” I urge you to look at your records.
Hannah · 24 September 2024
Agent replied · 24 October 2024
Hi Hannah, firstly - I am sorry to understand that you are disappointed in your dealings with us. However, you raise 3 points which I think it’s fair to address - firstly, deposit deduction - we don’t hold deposits for tenants, it’s held by the government body and when they are satisfied that the property isn’t to the same standard as you got it, they release money from it to us. This is what happened. Next, furniture etc - this is a rental property, the condition of the property was safe and habitable as per the repairing standards regulations. You are the second tenant we had in and the previous was very happy at the property. I understand you wanted to move in and for the landlord to change everything, but that’s not how it works with a rental. 3rd point, repairs sometimes it does take time for these things to be done and we are talking days or weeks, not months. I hope you are pleased with your onward move and wish you the very best for the future
★★★★★ 5/5
GoogleI recently used AB Property Consultants for the sale of my flat. Alex, Lesley and the team provided fantastic service throughout, with clear guidance, advice and communication from start to finish. I have really appreciated the team's efforts to get my property sold and would definitely use them again.
Debbie · 25 October 2023
Agent replied · 24 October 2024
Thank you so much Debbie, it has been a pleasure dealing with every aspect of the sale and I hope to see you again soon with the next project
★★★★★ 5/5
GoogleThank you once again for your help and professionalism on the sale of my mums house at a very difficult time for us , you made everything so easy and run smoothly thanks again to all the team
Lorraine · 17 January 2026
Agent replied · 23 January 2026
Thank you Lorraine. Always a difficult situation, but happy to help
★★★★★ 5/5
GoogleCan’t recommend Alex and his team highly enough. We had our newly refurbished property on the market with another agent for 4 months with no offers and we decided to switch agents to AB Property. Alex gave us some great advice, conducted the new viewings himself and we had an offer of much more than we expected within 1 week!!!!! I couldn’t believe it and I can’t wait to use them again 👍
Ryan · 25 October 2020
Agent replied · 24 October 2024
Thanks very much guys, was a pleasure dealing with you both and your lovely quality refurb. Can’t wait for the next one #team
★★★★★ 5/5
GoogleHighly recommend. From the outset, the service and professionalism of all at AB Property has been outstanding. They made the process of selling my property stress free and kept me up to date at every stage. Special thanks to Lesley, above and beyond service.
Gold standard Estate Agent.
Marie · 25 October 2023
Agent replied · 24 October 2024
Thank you so much Marie, we will discuss your feedback at our morning meeting on Monday. We really appreciate your time to leave a review
★★★★★ 5/5
FacebookAB Property Consultants were highly recommended to me and I would highly recommend them to anyone looking to sell.
A massive thank you to Alex and the team for their professional yet personal service received throughout the process when selling my house.
Chrissie is an absolute star carrying out viewings (all included within their fees) and provided sound knowledge and guidance throughout, which meant less stress for me.
Great work team.
James · 15 January 2020
Agent replied · 22 February 2025
Thank you James total pleasure dealing with you and so glad that you came as a referral to someone I have previously sold for. Best of luck for the future and you know where we are
★★★★★ 5/5
GoogleFound Alex and the team great from start to finish, kept us up to date with how things where progressing from the get go with things like viewers feedback.
When I first contacted Alex about listing the property he came out that same day and took the pictures / walk around video. The ad was live ASAP. Can't fault them.PositiveResponsiveness, Quality, Professionalism, Value
Ross · 25 October 2021
Agent replied · 24 October 2024
Thank you Ross
★★★★★ 5/5
GoogleExceptional service, Alison went above and beyond to help me find the perfect home. The staff were friendly and helpful. Highly recommend for to all my
friends & family very happy with the property. Thank you AB property.
Nausheen · 28 January 2024
Agent replied · 24 October 2024
Thank you Nausheen, it is very grateful that you have taken the time to pass on this feedback. I will pass on to Alison and the staff
★★★★★ 5/5
GoogleOutstanding from start to finish. Moving is a very stressful process but was made easy by Alex and his team. Put me in touch with everyone I needed throughout the process and even sorted us out with a let. Excellent company to deal with and I can see why they have a great reputation.
James · 25 October 2022
Agent replied · 24 October 2024
Thank you very much James. Great feedback. You had the choice of lots of agents and we really appreciate the fact that you gave us the chance.
★★★★★ 5/5
FacebookJust sold our house with AB Property Consultants, brilliant from the word go. Alex gave us great advice and had it on the market in days. Chrissie is simply amazing, great advice and happy to answer any questions we had. Kept in touch throughout and made it stress free! Bill arranged new mortgage and all advice and communication was spot on as always! Thanks AB.. highly recommended ⭐️
Tracey · 10 September 2019
Agent replied · 22 February 2025
Thank you very much Tracey, I hope you are happy in your new home. Chrissie and the team will be delighted at your feedback
★★★★★ 5/5
GoogleHad a great experience with AB, the whole team made it very easy for me and my partner in what is a stressful time. They are very current and modern in their way of doing things such as the photography, my property was done so much justice by the photos and videos. I’m so glad we went with them in selling and would recommend it to anyone who is looking to sell their property.
Kieran · 26 July 2024
Agent replied · 24 October 2024
Thank you so much Kieran, will pass it on to the team and thank you for trusting us with your sale
★★★★★ 5/5
GoogleAlex and Alison are professional and supportive to deal with. Communication was clear and straightforward, and they handled everything in a calm and practical way. I’d happily rent through them again.
Andy · 24 December 2025
Agent replied · 23 January 2026
Thanks Andy, thank again for being a great tenant
★★★★★ 5/5
GoogleFrom start to finish AB Property consultants were amazing. They managed our property sale in Swinton and consistently went over and above throughout the process.
We had full professional photos, videos and drone capture, showing full property views which helped our property stand out and seemed to lead to more viewings.
We hit a snag in the process when a sale fell through, however AB got our property back up for sale and it was resold the next day. Would definitely recommend for anyone in the local area.
Jack · 28 March 2024
Agent replied · 24 October 2024
Thank you so much Jack and it was a pleasure to deal with you from start to finish. Not everything goes to plan, but it’s how you react to that that matters. And having a seller onboard like yourself really makes a huge difference to the synergy of the transaction
★★★★★ 5/5
Googleab property has taken care off the property I rent out for past 3 plus years. Alison is there first hand to attend to everything on my behalf would recommend to anyone with property to rent that would prefer a company to deal with this on there behalf.PositiveResponsiveness, Quality, Professionalism, Value
Anne · 25 October 2022
Agent replied · 24 October 2024
Thank you very much for your review Anne, from Alex, Alison and the team
★★★★★ 5/5
GoogleLesley and the team at AB Property Consultants were great from the first point of contact. The onboarding process to sell my property was straight forward and simple. Would highly recommend their service.
Christopher · 27 February 2024
Agent replied · 24 October 2024
Thank you very much Chris. A returning customer is key to building our business. It is always a pleasure to hear from you.
★★★★★ 5/5
GoogleRecently let my property through AB property consultants. I was very aprehensive but Alison and team made the process of finding a tenant as smooth as possible. Would highly recommend this company without hesitation.
Sharon · 28 January 2024
Agent replied · 24 October 2024
Thank you so much for sharing a review Sharon it’s much appreciated I will pass this on at the morning meeting today
★★★★★ 5/5
GoogleWhen selling a property we wouldn't go anywhere else. AB Property Consultants and Estate Agents provide a first class service throughout the whole process. From the initial FREE valuation to the completion of sale, we felt we were in safe … More
Jay · 26 August 2025
Agent replied · 23 September 2025
Thank you so much Jay! Really appreciate your time to write a review it is always a pleasure dealing with you
★★★★★ 5/5
GoogleAlex and his team sold our house in Airdire. We achieved almost £400,000 for the property and were delighted at the number of viewings we had in such a short space of time. It really was a huge benefit using a Glasgow agent to bring enquires from further afield.
Robert · 25 October 2022
Agent replied · 24 October 2024
Thanks very much for your kind words Robert. We have a great success rate in Lanarkshire due to the exceptional value for money. People are more willing to travel a little further to get more for their money
★★★★★ 5/5
GoogleI can't recommend AB highly enough! From the first meeting with Alec I was given a top notch service. Always available, friendly, professional, and clearly miles ahead of the competition. Chrissie was amazing, always on top of all of the arrangements for viewings, etc. If you're selling your home, I doubt you'll find a better service out there!PositiveResponsiveness, Quality, Professionalism, Value
Paul · 25 October 2020
Agent replied · 24 October 2024
Thank you Paul always a pleasure to deal with you
★★★★★ 5/5
GoogleAlly was brilliant from start to finish and couldn’t have don’t anymore to help us get everything sorted with our new home, 100% recommend for anyone wanting to use McTurk & Muir
Richy · 28 January 2024
Agent replied · 24 October 2024
Thank you Richy, I will pass your feedback to the lettings team. We appreciate your time to write these kind words
★★★★★ 5/5
GoogleThis was my first time selling a property and From the start to the end Lesley was a great help in every aspect of the sale .
Definitely will use again and will definitely recommend 10/10
Marc · 25 October 2023
Agent replied · 24 October 2024
Thank you Marc, we will discuss your feedback with the staff on Monday morning and we really appreciate you taking the time to leave a review
★★★★★ 5/5
GoogleWe could not fault the work of AB Property at all. The agents Lesley and Morgan that we dealt with in selling our two properties were so professional, personable and helpful. They made everything so simple in a stressful time and we are so thankful to them for all their hard work. I would highly recommend AB Property and would use them again and again.
Bryony · 17 October 2024
Agent replied · 24 October 2024
Thank you so much Bryony. We loved dealing with you guys. And not being based in the West End itself we knew how much faith you placed in us from day one. And it was great to see the offers for your properties come in.
★★★★★ 5/5
GoogleV efficient and helpful ! They really helped me when I needed to move in quickly . Thanks Ally !
Tudor · 26 July 2024
Agent replied · 24 October 2024
Thank you so much Tudor, I will pass your feedback to Ally
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