Every review we hold for the Glamorgan office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRia Morris was absolutely outstanding throughout the entire process of my property purchase. From the very first viewing to completion, she was professional, proactive, and incredibly supportive.
Ria was always on hand to answer my questions, chase updates, and keep everything moving forward. Buying a home can be stressful, but her communication, attention to detail, and friendly approach made the whole experience much smoother. She went above and beyond to make sure I was informed at every stage and never made me feel like just another transaction.
What really stood out was her responsiveness and genuine willingness to help. Whether it was arranging viewings, liaising with solicitors, or checking in on progress, Ria handled everything efficiently and with a positive attitude.
I’m extremely grateful for all her help in getting me into my new home, and I wouldn’t hesitate to recommend Ria to anyone buying or selling a property. A truly excellent estate agent.
Jabed · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! Ria is an exceptional agent who goes above and beyond to ensure our clients have a smooth and stress-free experience. We're so glad she was able to make your home buying process easier and we appreciate you recommending her to others. Your satisfaction is our top priority, and we couldn't be happier that you're now in your dream home. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMy husband and I needed to get a small mortgage to get back to Cardiff and the mortgage advisor Kinga Laker-Kiss was absolutely fantastic from the word go. I get a bit stressed moving home and she put my mind at ease and kept us informed all the way through. She was very personable, and we highly recommend her for any mortgage needs. My son will be seeing her soon for advice on first time buying.
Jackie · 16 October 2025
Agent replied · 27 December 2025
Thank you for your fantastic review! It's wonderful to hear that our mortgage advisor, Kinga, provided excellent service and eased your stress during the home buying process. We're so glad we could help you and we look forward to assisting your son with his first time buying experience. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI can’t recommend Kinga enough. From the first call she listened to my situation, laid out every remortgage option (rates, fees, and early-repayment charges), and showed exactly how much I could save under each scenario. She kept me updated, chased the lender and solicitor, and made the process stress-free. We ended up with a lower rate that suits my plans, saving lots per month. Professional, transparent, and genuinely helpful, thank you, Kinga!
Federico · 15 November 2025
Agent replied · 27 December 2025
Thank you so much for your glowing review! It was my pleasure to assist you and I am thrilled to hear that you are satisfied with the remortgage options I presented. Your satisfaction is our top priority and we strive to make the process stress-free for all our clients. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMe and my partner are first time buyers, and after having trouble with our first mortgage advisor getting us a lender who benefited her company and herself in the long run while me and my partner got the worse end of the deal, we came across Allen & Harris and found a new advisor who suited us better and found better lenders for us. However, that person has since moved on from the company and Kinga Laker- Kiss who is the Mortgage services manager took over mine and my partners application for us. From the first meeting with Allen & Harris to our mortgage offer coming through, it’s been nothing but plain sailing. Kinga has been absolutely wonderful and helped us a lot. She helped us with understanding everything that was needed and explained everything clear and thoroughly for us, as we didn’t have a clue on where to start or how anything worked being first time buyers. I highly recommend using Allen & Harris, as they’re very professional, very thorough, and care about their customers. Not a single negative thing I could say about this company or Kinga in whole. It’s been easy and straight forward and we couldn’t be happier 🙂
Shane · 16 August 2025
Agent replied · 16 April 2026
Thank you for choosing Allen & Harris as your mortgage services provider! We are thrilled to hear that Kinga has been able to guide you through the process of buying your first home with ease. We are committed to providing our customers with top-notch service and we are so happy to have met your expectations. Congratulations on your new home and thank you for your recommendation. We look forward to continuing to assist you in the future. 😊 Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
Google🌟🌟🌟🌟🌟 Star +++ review for Kinga Laker - Kiss.
Kinga has provided outstanding help, support, advice & hard work right from the start. As a first time buyer, I had no clue what I was doing and Kinga has been like a shining star; incredibly kind, patient, understanding and professional with her knowledge that has been invaluable and helped me understand the process. Even though we're in different locations, Kinga has put in a lot of time and effort. She has been very accommodating, flexible and has gone above and beyond. I am incredibly grateful and Kinga is worth her weight in gold. 💛
Camille · 8 August 2025
Agent replied · 16 April 2026
Thank you for the fantastic review! We are thrilled to hear that Kinga's hard work, expertise, and personalized support helped make your first-time buying experience a success. We are lucky to have her on our team ⭐💛Kind regards, Lucy, Customer Feedback and Support Team …
★★★★★ 5/5
GoogleKinga arranged my mortgage in 2024 and my remortgage in 2026, and both were handled seamlessly. She keeps you informed throughout and makes the process straightforward and stress-free. Excellent personal service - I would highly recommend Kinga as a mortgage broker.
Joshua · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleKinga helped us with our remortgage, she found that we were overpaying on our previous home insurance and we got our money back (from the last two years!) as a result of her help, as well as a cheaper mortgage rate. Smooth process from start to finish. Thank you Kinga!
Precious · 27 November 2025
Agent replied · 27 December 2025
"Thank you so much for your positive feedback! It brings us joy to hear that Kinga was able to save you money on your remortgage and home insurance. We pride ourselves on providing a smooth and efficient process for all our clients. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAs first time buyers, the whole process was alien to us but Kinga took the time to explain everything so thoroughly which put us straight at ease. She has made the whole process stress free and super easy. Her knowledge and expertise really showed and we can’t thank her enough. I would highly recommend Kinga to any family or friends!
Amber · 16 July 2025
Agent replied · 16 April 2026
Thank you for your terrific recommendation and for your complimentary comments and 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAs first time buyers, Kinga has been incredibly helpful with securing the best mortgage rate available for me and my partner. We couldn't thank her enough for her hard work and with supporting us on our home buying journey.
Hannah · 7 January 2026
Agent replied · 14 January 2026
"Thank you for choosing us for your mortgage needs! It brings us joy to see first time buyers like you and your partner secure the best rate possible. We're so grateful to be a part of your home buying journey and can't wait to see you settle into your dream home. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMe and my partner are in the process of buying our first house. Kinga has been a massive help and has supported us from the start. Thank you so much for your help and guidance. We will definitely be back in the future!
Megan · 27 November 2025
Agent replied · 27 December 2025
Thank you for trusting us with such an important milestone in your lives! We are thrilled to have helped you through the process and look forward to working with you again in the future. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRia and the team were great in getting a valuation booked as I've not had one before, I didn't know what I was doing. She was very professional and explained everything in detail and the valuation was very informative
Carole · 6 December 2025
Agent replied · 27 December 2025
Thank you for the positive feedback! We're glad to hear that Ria and our team were able to provide exceptional service and make the process easier for you. We strive to provide professional and informative valuations for all our clients. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe decided to put our property on the market this year and have to say from start to finish the team at Allen and Harris were incredible. Completely dedicated to supporting us through each stage from advertising to ensuring the exchange and completion went super smooth. We would like to certainly recommend Zara, who was incredible at keeping us informed on every stage, giving us the feedback from each viewing to ensuring that we achieved the best price for our property and keeping us informed as the sale progressed to the final stages. We had tried other estate agents in Whitchurch to sell our house, but found Allen and Harris to be the only professional estate agent, listening to our needs and I would also like to thank Steve for his constant support through this process.
Richard · 15 December 2023
Agent replied · 12 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRea, Kinga and John were all so helpful during the process of buying my new property from being flexible with viewings, finding the best mortgage deals and ensuring I have the right level of insurance. Great service.
Molly · 29 August 2025
Agent replied · 27 December 2025
Thank you for your kind words, we are thrilled to have helped you secure your new property! Our team prides itself on providing exceptional service and we are so happy that Rea, Kinga, and John were able to make your experience a smooth and positive one. Congratulations on your new home! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe used Allen and Harris Whitchurch to sell our property and whilst a little more expensive than local competitors, were very impressed with the service we received from Steve and the team.
Of note:
• Photos were arranged quickly and came out great.
• They provided us with a prompt update after every viewing and followed up with potential offers in an informed manner, offering the viewer detailed information to reassure them on any concerns or reservations they were having.
• After we accepted an offer, they acted as a fantastic contact point to provide updates up and down the chain. They were as in the loop with our solicitors as we were, so there was great transparency between us and our buyers throughout. I think this was key to us being able to progress to completion fairly quickly.
We wouldn't hesitate recommending them for anyone looking to sell their property in the area.
Felicity · 15 November 2023
Agent replied · 12 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a solo first-time buyer Kinga was absolutely amazing. Lots of reassurance, support and guidance throughout the whole buying process. I cannot thank her enough for her support! I would recommend Kinga to any family or friend in the future.
Elin · 16 July 2025
Agent replied · 16 April 2026
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleKinga has been great throughout the process of our first time buy. She is very thorough and quick to respond to any queries we have had and made the process a lot less daunting. Would recommend.
Sadie · 11 June 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would just like to thank Zara for helping us with our home valuation, I found her to be very professional, knowledgeable and so helpful with a lovely character, she seems to have a great way with people, it’s great to come across someone like her and I feel she is a great asset to Allen and Harris. Thank you Zara.
Lisa · 14 January 2024
Agent replied · 12 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to Kinga for helping us with our mortgage, first class from the off and provided a great service throughout.
Gethin · 31 March 2025
Agent replied · 26 April 2025
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent, reliable and helpful people, especially the Broker Kinga thank you for all the help you have given us in the process of buying the property really appreciate your help and kindness. I would recommend you to anyone looking for mortgage. Many thanks
Charity · 27 November 2025
Agent replied · 27 December 2025
Thank you for your amazing review! It means the world to us that you had a positive experience with our team, especially with Broker Kinga. We are so glad we could assist you in the property buying process and we appreciate your kind words and recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat service from Kinga sorting out my re-mortgage after I left it until last minute. She went through all the options I had available and got me a lower rate and saved money on my monthly payments. I recommend using Kinga for all your mortgage needs.
Nic · 28 October 2025
Agent replied · 27 December 2025
Thank you for your kind words! I am so glad that I could help you with your re-mortgage and save you money. It was a pleasure working with you and I am always happy to assist with any future mortgage needs you may have. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs first-time buyers, my husband and I had an amazing experience with Kinga Laker-Kiss. She was professional, friendly, and incredibly helpful throughout the whole process. She explained everything clearly, answered all our questions, and made the journey completely stress-free. We highly recommend her, outstanding service!
Olubunmi · 28 September 2025
Agent replied · 27 December 2025
Thank you for your brilliant 5* review and thank you for your kind words and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe used Allen & Harris to purchase our first property; Kinga was our mortgage advisor and made the whole process so easy, giving amazing service and going far above and beyond, especially when other parts of the process were difficult or stressful. We would absolutely recommend.
Adam · 27 March 2025
★★★★★ 5/5
GoogleA big thanks to Steve and the team at Allen and Harris. We were very pleased with the whole process relating to the sale of our house. Great communication and a high level of customer service. I highly recommend them.
Sheila · 16 October 2023
Agent replied · 12 June 2024
Thank you Sheila for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBought a house through Allen & Harris and was looked after throughout the whole experience. From being shown around the property through to completion they were very professional and kept me up to date.
Andy · 28 October 2025
Agent replied · 27 December 2025
Thank you for your kind words! We strive to provide exceptional service every step of the way. It was our pleasure to assist you in finding your dream home. Kind regards, Lucy, Customer Feedback and Support Team
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