5/5
TrustpilotProfessional and thorough
Professional, efficient, and engaging people to work with. I would certainly recommend them Thank you Laura
Trusted Agent profile · Gerrards Cross
Move Places Limited Gerrards Cross reviews
★★★★★
76 reviews across 2 platforms
Suite 5, Europa House, Gerrards Cross, SL9 8BQ
Move Places Limited's office in Gerrards Cross, at Suite 5, is rated 4.1 out of 5 across 76 reviews on two platforms, including 16 Google reviews rated 3.2.
Reviews
Every review we hold for the Gerrards Cross office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery good communication
Very good communication, extremely professional and helpful. Thorough and clear.
Agent replied · 28 July 2025
Thank you so much for your kind words! We're thrilled to hear that you found our communication clear and our service professional and helpful. At Move Places, we pride ourselves on providing a seamless and supportive experience, so it's great to know we hit the mark. If there's anything else we can assist you with in the future, don't hesitate to reach out!
5/5
TrustpilotMy experience well what can i say…
My experience well what can i say second to none best agents I've ever dealt with and thanks to Laura for securing my dream property
5/5
TrustpilotGreat service
From the start Laura has been super helpful and has provided updates whenever there were things I should be aware of.
5/5
TrustpilotExcellent work
In February I’ve contacted the the move places state agent regarding purchasing a house, spoken to Laura initially and since then everything was made so efficiently from booking viewing all the way to passing details to my solicitors, I was communicating Laura and Anna on a weekly basis by phone and Email, and as everyone knows buying a house is so stressful, but I had to say they both made so effortlessly comfortable for me to understand any worries that I had before, I would 100% recommend family and friends to move places because of them Laura and Anna, I would also say keep up the good work and good luck.
5/5
Trustpilotwas in the process of purchasing a…
was in the process of purchasing a property with Laura helping along the way she took a deposit to hold said property and if any problems or issues i’d be refunded back, it eventually didn’t work out and she refunded me back as soon as she could! never had a problem with her being in contact and was helpful, polite and understanding of my situation. A credit to Moveplaces and couldn’t recommend her enough.
5/5
TrustpilotVery great agency to work with recently…
Very great agency to work with recently brought a house from them everything went smooth and I would highly recommend
Agent replied · 24 August 2024
Hi Shayan, Thanks for your kind review. Best wishes, Customer Service Team Move Places
5/5
TrustpilotNina was brilliant throughout the whole…
Nina was brilliant throughout the whole process, helping us every way she could!
2/5
TrustpilotThey could be better at communication
They could be better at communication - it is very hard to contact via phone, the number given is rarely answered.
Agent replied · 15 June 2024
Dear Mrs Sanders Please be advised that we are closed on Sundays, however, if you could please let us know when you contacted us, we can have a look into it for you. Please call us if you would like to discuss this further. Customer Service Team Move Places
5/5
TrustpilotVery happy with service given and would…
Very happy with service given and would recommend to others as fast and reliable
Agent replied · 15 June 2024
Hi Pamela, Thank you for your kind review, much appreciated! Move Places
5/5
TrustpilotFantastic support
Fantastic support, responsive, great communication and overall very happy with everything. Made it an easy process.
Agent replied · 15 June 2024
Good morning Thanks for your kind review. Best wishes, Customer Service Team Move Places
5/5
TrustpilotVery good service quick response
Very good service quick response, anything I need they provide as soon as possible. Anna was very helpful, overall very pleased!
5/5
TrustpilotMove places sold our vacant property…
Move places sold our vacant property while we were living abroad. Laura arranged block bookings with their local agent to facilitate viewings and secured a cash sale within a couple of weeks. Nina helped push the sale through efficiently by chasing solicitors and providing regular emails and updates. Would use their services again. Lynne Noble
5/5
GoogleIt's a really bad estate agents, they have no customer care and as a cash buyer genuinely interested in buying a property they do not reply to emails or follow up to their calls. I was told a offer was excepted and they gave a time limit …
5/5
TrustpilotA real joy.
Moveplaces sold my property, everything went really smoothly. It was a real joy dealing with Laura, Anna, and Nina. I would definitely use this company again, very professional and efficient service. Highly recommended. Also Laura achieved a higher price for the property, what a star.
5/5
TrustpilotPrompt and efficient service
I have entrusted the sale of my property to Moveplaces and have found them to be very helpful in explaining the stages of the sale. They have been very swift at taking photos and listing the property and within days have one or two interested buyers.I will recommend them to anyone.
1/5
GoogleDubious estate agents AVOID. The worst experience I have had with an estate agent in my ten years of being involved in property market. The lady on the phone was arrogant. They ignore customers, very difficult to get through to them. They …
5/5
TrustpilotPleasure working with the Moveplaces team
Its been a pleasure working with Moveplaces Issues with our lenders meant a drawn out sales process - the Moveplaces team were patient and considerate of our situation which enabled the sale to complete - excellent communication all round I would highly recommend!
1/5
Trustpilotthis company charges 1% to be placed into their account before they will move forward,
this company charges 1% to be placed into their account before they will move forward with sale
Agent replied · 15 June 2024
Hi Steve,Thanks for your feedback.We do disagree with your comments. This is not mandatory, we just ask for the reservation fee which is a holding deposit. This is now common practise with agencies. Firstly, the nature as to why the process has been implemented is because the clients who use our services for selling their property come to us for a prompt sale where time is crucial and for this reason, we deal with buyers who are happy to purchase the advertised properties in the condition they can see from the listed photos and having successfully visited the property. Furthermore, every client we have is aware of our process and the way we operate and a result, paying a reservation fee shows the buyers commitment to purchasing the property to the conditions stated. To clarify, this amount is not stored in an account to then be used, but simply held until the point of exchange/completion. Lastly, the reservation fee is not a fee that you are paying directly to us for our benefit as upon completion, you pay the agreed price minus the reservation fee (as stated on the reservation agreement), however if the property purchase does fall through this is a fee to cover administration costs that we have had to cover during the process. If, for whatever reason the purchase falls through due to no fault of your own, this fee would then be fully refundable. Examples of this would be the vendor pulling out of the sale, an issue as a result of a survey being carried out that was not visible originally or a failed mortgage survey which is also mentioned on the reservation agreement. Please let me know if you have any questions or if you would like to discuss this further. Thanks Move Places Customer satisfaction team
1/5
GoogleAbsolutely terrible. They seemed to pretend they couldn’t hear me and wanted me to email. I only wanted to arrange a viewing. The property is very cheap and I think they may be scammers
1/5
TrustpilotThe worst estate agent,
The worst estate agent, Sent several emails and calls to voicemails. No response at all Impossible to get hold of anyone.
5/5
TrustpilotEasy service
Easy service, never had any issues. The reservation fee was explained to me in writing prior to the offer being accepted and it really helped us secure the purchase.
5/5
TrustpilotMove place very professional
Move place very professional, experienced and helpful agents. Specially sales manger Laura, She was thorough and professional and great to work with. Highly recommend.
4/5
TrustpilotMove places delivered in an uncertain…
Move places delivered in an uncertain time within the market.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
